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BitcoinVideoPoker (OP)
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January 24, 2018, 09:59:30 PM |
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Thanks for the kind words!
Email is generally the best way to get a hold of us, but we do try to monitor this thread too.
Tom is working on some other projects at the moment, but the rest of us are here to help at any time.
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You can see the statistics of your reports to moderators on the "Report to moderator" pages.
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Advertised sites are not endorsed by the Bitcoin Forum. They may be unsafe, untrustworthy, or illegal in your jurisdiction.
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BitcoinVideoPoker (OP)
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February 01, 2018, 04:53:44 AM
Last edit: February 01, 2018, 05:14:59 AM by BitcoinVideoPoker |
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Hi I made 2 deposits from two separate places close to the same time.
Only one was added to my in game balance please help thanks.
Missing deposit 0.00837023 BTC: [removed]
deposit address on site: [removed]
Hi Temptaz, I can see the second deposit is currently pending in your account. The vast majority of deposits to Bitcoin Video Casino are credited instantly, however sometimes our system requires one confirmation for transactions that are marked as high risk for double spends. At times when the Bitcoin network is running slow or is somewhat congested, this can unfortunately take some time. The double spend risk is nothing you need to be concerned about yourself, it's just a technical issue with how some Bitcoin transactions are sent. You can usually get around this by ensuring that an appropriate fee is added to the transaction prior to sending (this is very important) and also checking that there are no unconfirmed transactions involving the BTC you're sending to your Bitcoin Video Casino deposit address. An excellent resource for determining the appropriate transaction fee at any given time is https://bitcoinfees.earn.com and in instances where a delay occurs, once your deposit has one confirmation it will be credited to your account. Please note that you should never reveal your account's deposit address publicly here on the forum or anywhere else, as others may try to use your account deposit address as a piece of identifying information to gain access to your account.General advice to all users: If you have not done so already, please ensure that you immediately add a password and two-factor authentication to your account in order to prevent anyone else from gaining access to it. Cheers! |
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jeremyfought
Newbie
 Offline
Activity: 13
Merit: 0
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February 02, 2018, 12:55:07 AM |
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Hey, I'm having an issue with a deposit to zecvideocasino not showing in my current balance.
Account key: cc3587e7ba210e5119e4c677ad3e83a4
don't worry I have a password and 2fa setup
I've emailed the support address as well.
Thank you. Have a nice day
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BitcoinVideoPoker (OP)
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February 02, 2018, 01:40:24 AM |
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Hey, I'm having an issue with a deposit to zecvideocasino not showing in my current balance.
Account key: [removed]
don't worry I have a password and 2fa setup
I've emailed the support address as well.
Thank you. Have a nice day
Hi jeremyfought, Support have responded to your email, and we'll get the missing deposit resolved as soon as possible. Very sorry for the delay and inconvenience caused as a result. Cheers! |
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jeremyfought
Newbie
Offline
Activity: 13
Merit: 0
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February 02, 2018, 02:03:18 AM |
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Thanks for getting back to me. Glad to see a site with actual support. I've been a long time player of bitcoinvideocasino and now venturing into the ZEC side of things. Glad this is a site i can trust for several years now!
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jpok17999
Newbie
Offline
Activity: 1
Merit: 0
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February 02, 2018, 05:46:36 AM |
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Hey, I'm having an issue with a deposit to zecvideocasino not showing in my current balance.
Account key: [removed]
don't worry I have a password and 2fa setup
I've emailed the support address as well.
Thank you. Have a nice day
Hi jeremyfought, Support have responded to your email, and we'll get the missing deposit resolved as soon as possible. Very sorry for the delay and inconvenience caused as a result. Cheers! Hey, Im actually having the same problem, Im not sure if you received my email..... hopefully you did.... |
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jeremyfought
Newbie
Offline
Activity: 13
Merit: 0
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February 02, 2018, 07:52:36 AM |
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Hi jeremyfought,
Support have responded to your email, and we'll get the missing deposit resolved as soon as possible. Very sorry for the delay and inconvenience caused as a result.
Cheers!
Any update on this?? |
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BitcoinVideoPoker (OP)
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February 06, 2018, 10:58:20 PM |
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Hey, Im actually having the same problem, Im not sure if you received my email..... hopefully you did....
Any update on this??
Thanks for getting back to me. Glad to see a site with actual support. I've been a long time player of bitcoinvideocasino and now venturing into the ZEC side of things. Glad this is a site i can trust for several years now!
Hi folks, This was resolved on Feb 2nd but just wanted to chime in here on-thread and let you know that our node stopped due to a Zcash blockchain upgrade and we had to upgrade it. This was completed at approximately 16:00 (UTC) and any outstanding deposits were then credited to accounts. Apologies for any inconvenience caused, thank you kindly for your patience and thanks for playing with us at our ZEC casino! Don't forget that you can also earn ZEC (up to 25% of house edge on all bets made by referring players to the casino) using our Referral Program!  Cheers! |
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Temptaz
Newbie
Offline
Activity: 66
Merit: 0
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February 07, 2018, 07:34:44 AM |
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I just tried to make a withdraw and got an "internal error" after entering my google code and now my balance is 0.0 BTC
My user name was 456
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poplolnman
Legendary
Offline
Activity: 1442
Merit: 1008
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February 07, 2018, 08:23:39 AM |
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I just tried to make a withdraw and got an "internal error" after entering my google code and now my balance is 0.0 BTC
My user name was 456
Strange , it might has been sent to your address , do double Check . It's Happened to me several times but I found it has arrived into my wallet . But since you are using 2FA for your account , it should be ok on your end. Just not sure what does it mean about the error code says it's internal error . |
I'm in 400,000 euros debt , dont help me , i rather die
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BTCevo
Legendary
Offline
Activity: 1834
Merit: 1008
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February 07, 2018, 11:57:38 AM |
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Are you going to add some coin later? It is been so long to have only these two coins around. Btw how to change the min bet? I forgot how to, its been so long since I played last time and how do I play it with zcash? And what is the min bet for that coin? If only this is suitable my balance, I will try again my luck here. I really excited to be around here again
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Temptaz
Newbie
Offline
Activity: 66
Merit: 0
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February 07, 2018, 03:45:38 PM |
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I just tried to make a withdraw and got an "internal error" after entering my google code and now my balance is 0.0 BTC
My user name was 456
Strange , it might has been sent to your address , do double Check . It's Happened to me several times but I found it has arrived into my wallet . But since you are using 2FA for your account , it should be ok on your end. Just not sure what does it mean about the error code says it's internal error . That is what I hopped but no transaction appeared on my end and I checked block explorer to see if my bitcoinvideocasino deposit adders sent anything and it has not had activity since my deposit. I emailed support hopefully they can help. I have enjoyed playing here everything is very fast and fair I would hate to have to ruined by this error. |
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Temptaz
Newbie
Offline
Activity: 66
Merit: 0
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February 07, 2018, 04:02:35 PM |
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I just tried to make a withdraw and got an "internal error" after entering my google code and now my balance is 0.0 BTC
My user name was 456
Strange , it might has been sent to your address , do double Check . It's Happened to me several times but I found it has arrived into my wallet . But since you are using 2FA for your account , it should be ok on your end. Just not sure what does it mean about the error code says it's internal error . That is what I hopped but no transaction appeared on my end and I checked block explorer to see if my bitcoinvideocasino deposit adders sent anything and it has not had activity since my deposit. I emailed support hopefully they can help. I have enjoyed playing here everything is very fast and fair I would hate to have to ruined by this error. I spoke with Gary by email and now my withdraw is fixed and pending confirmation in my address. Thanks for the quick response and solution I have to say of all the crypto casinos I have played at this one is BY FAR the fastest and fairest I have encountered. |
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BitcoinVideoPoker (OP)
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February 07, 2018, 05:28:17 PM |
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I spoke with Gary by email and now my withdraw is fixed and pending confirmation in my address.
Thanks for the quick response and solution I have to say of all the crypto casinos I have played at this one is BY FAR the fastest and fairest I have encountered.
Hi Temptaz, As noted via email, we had a couple of stuck withdrawals - very sorry for any inconvenience caused as a result, and thanks for letting us know the withdrawal was successful.  Are you going to add some coin later? It is been so long to have only these two coins around. Btw how to change the min bet? I forgot how to, its been so long since I played last time and how do I play it with zcash? And what is the min bet for that coin? If only this is suitable my balance, I will try again my luck here. I really excited to be around here again
Hi BTCevo, The credit size can be changed on Video Poker and Slots by clicking on the flashing credits button beneath the game. You can play with Zcash at ZECVideoCasino.com Cheers! |
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poplolnman
Legendary
Offline
Activity: 1442
Merit: 1008
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February 09, 2018, 07:45:20 AM |
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I just tried to make a withdraw and got an "internal error" after entering my google code and now my balance is 0.0 BTC
My user name was 456
Strange , it might has been sent to your address , do double Check . It's Happened to me several times but I found it has arrived into my wallet . But since you are using 2FA for your account , it should be ok on your end. Just not sure what does it mean about the error code says it's internal error . That is what I hopped but no transaction appeared on my end and I checked block explorer to see if my bitcoinvideocasino deposit adders sent anything and it has not had activity since my deposit. I emailed support hopefully they can help. I have enjoyed playing here everything is very fast and fair I would hate to have to ruined by this error. Looks like you have received your withdrawal now temptaz, don't you? It's indeed People usually receive their withdrawal instantly, the game was so fair because you have won a lot isn't it?   , otherwise people blame and accuses the site are run unfairly lol. |
I'm in 400,000 euros debt , dont help me , i rather die
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ccc222
Member
Offline
Activity: 182
Merit: 20
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February 10, 2018, 01:33:08 PM |
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I JUST WON THE DICE JACKPOT!!!!!!!!!!!!!!!!!!!!!!!!!!! THANK YOU BITCOINVIDEOCASINO I LOVE YOU!!!!!!!!!!  |
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lite
Legendary
Offline
Activity: 1400
Merit: 1009
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February 10, 2018, 02:19:02 PM
Last edit: February 10, 2018, 06:04:19 PM by lite |
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I JUST WON THE DICE JACKPOT!!!!!!!!!!!!!!!!!!!!!!!!!!! THANK YOU BITCOINVIDEOCASINO I LOVE YOU!!!!!!!!!! Nice, congrats on the win. 0.39 BTC is a good amount. i could've used your luck the other day lol, i missed winning a jackpot by missing one roll.  |
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BitcoinVideoPoker (OP)
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February 13, 2018, 09:50:05 PM |
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I JUST WON THE DICE JACKPOT!!!!!!!!!!!!!!!!!!!!!!!!!!! THANK YOU BITCOINVIDEOCASINO I LOVE YOU!!!!!!!!!! We love our players too! Congratulations on the big win! Please be sure to tell your friends about our site, and you can even earn money by using your affiliate link! https://bitcoinvideocasino.com/referral |
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