veleten
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Activity: 2016
Merit: 1106
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February 27, 2019, 09:07:49 AM |
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Sure. It is a big change of the platform if ownership changed over hands. If there is change of ownership, we should see official annoucements from Bitcoin Video Casino. I think there is no changing in the management of BVC, if there was a change then we should have heard official announcement unless they keep it as a secret.
Promotions are in the air, for weeks already. BVC had less promo compared to other bitcoin gambling sites in general, I can even say they could not even offer what is being offered by most new sites. Now it is good to hear that they are going to offer promotions, hope it is not just a promise.
It is a both risky and trusty move at the same time, I know they contradict each other but at the same time they are both right. Now let's assume we have 2 possibilities in our hand, one for not changing hands and another one for changing hands. Regardless of these possibilities when the house remains legit then I guess no one will have any questions. They have come up with campaign along with highly reputed manager. Usually campaigns are indicating legit business and intentional promotions. This way I guess we are at safe hands regardless of change of hand had happened or not. sites and businesses change hands often sometimes the deal is not announced due to many reasons, I guess it would have been nice if the community was informed if the siad deal happened,but I won't lose my sleep over it s long as the site is paying and is trustworthy Bitcoin video casino has been here since ages and has always been paying alright and new promotions do not mean new ownership, by the way
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Crypto Girl
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
March 02, 2019, 03:06:05 AM |
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What does they actually offering for players? And what to be compared about? Every sites has their own method on gaining from players and they have rights not to put some promotions as well because it is their site. So if there is only promotion like signature campaign like you guys said, I do not think it is enough to bring back what they are doing before. And I know they keep the site active even though there is only less players around
Signature campaign isn't a promotion but it's rather an advertisement. Certainly, BVC haven't been so hype about their promotion and yah it isn't enough to make noise however if you'll look at their promotion you'll definitely want to play. If you haven't notice, the house edge of BVC is more less than big sites, with 0.25% to 0.5% house edge which I think everyone can have a good profit tho. While you can actually earn more in affiliate program with up to 25% of the HE on recruits.
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btcsmlcmnr
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
March 02, 2019, 03:23:38 AM |
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The gambling site has been here for ages, and it is really reliable over years. sites and businesses change hands often sometimes the deal is not announced due to many reasons, I guess it would have been nice if the community was informed if the siad deal happened,but I won't lose my sleep over it s long as the site is paying and is trustworthy Bitcoin video casino has been here since ages and has always been paying alright
I known it. Anyway, if ownership changed hands, the community should know it officially, I think. and new promotions do not mean new ownership, by the way
By now, I have not got troubles with Bitcoin Video Casino.
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wwzsocki
Legendary
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Activity: 2842
Merit: 1727
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March 02, 2019, 04:40:18 AM |
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What does they actually offering for players? And what to be compared about? Every sites has their own method on gaining from players and they have rights not to put some promotions as well because it is their site. So if there is only promotion like signature campaign like you guys said, I do not think it is enough to bring back what they are doing before. And I know they keep the site active even though there is only less players around
Signature campaign isn't a promotion but it's rather an advertisement. Certainly, BVC haven't been so hype about their promotion and yah it isn't enough to make noise however if you'll look at their promotion you'll definitely want to play. If you haven't notice, the house edge of BVC is more less than big sites, with 0.25% to 0.5% house edge which I think everyone can have a good profit tho. While you can actually earn more in affiliate program with up to 25% of the HE on recruits. Signature is advertising of course and I think this is exactly what they need. More advertising equals more eyeballs which equal more players. They have first find new players to be able to start any type of promotion inside casino.
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KeyJockey
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
March 02, 2019, 05:50:46 AM |
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Hey BVC admins WHAT IS GOING ON there? The Dash-version site seems to be FROZEN, for a couple DAYS??? I just sent some Dash $$$ into a game expecting it to work simply, as always... BUT it has 6+ confirmations now and still NOTHING CREDITED to the game??? Hello? You guys AWAKE? What's going ON ![Huh](https://bitcointalk.org/Smileys/default/huh.gif) Please don't tell me BVC has gone "exit scam" on us here now... really? For a lousy couple DASH coins.....
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Crypto Girl
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
March 02, 2019, 06:45:04 AM |
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Please don't tell me BVC has gone "exit scam" on us here now... really? For a lousy couple DASH coins..... ![Huh](https://bitcointalk.org/Smileys/default/huh.gif) Hi KeyJockey, had you contacted the support about this? Any ticket? I understand where are you coming but don't accuse unless you have strong evidence and as you said it's just a couple of dash coins so I don't think BVC will ruined their reputation.
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KeyJockey
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March 02, 2019, 01:53:16 PM |
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Several emails sent, over many HOURS and no reply at all as of yet.
Now the Dash game server is down entirely (cloudflare error)
I agree usually in past BVC has had great service BUT this is different, no reply at all?
Seems like different, something's changed. I am not getting a good feeling on this.
ADMINS could easily have replied AT LEAST here on this THREAD.........
Many HOURS of "lost funds" for an online CASINO is the #1 Big Rule of YOU. JUST. DONT. DO. THAT.
Unacceptable, in the extreme. Sorry guys but I am not being over-reacting here, this is horse shit.
Some reply better be forthcoming in, say, like at least the next 2-3 hours OR better if the game's back up and running WITH my MONEY or ima gonna be even more upset and this issue goes viral.....
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- 1KeyJKVWVxdavKTetDJpQWdUaota5jbtX6 -
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KeyJockey
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
March 02, 2019, 03:19:07 PM |
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Here's my TXID https://live.blockcypher.com/dash/tx/c9f512e9ce8abd01327b606704fceead6be70d28e1e858d7b1497746a5bf72d5/...sent at the moment 11 hours ago (ELEVEN hours? With NO reply on any email or here, at all? R U fukkin' kiddin' me) My first email was about 10 hours ago (waited an hour for the 6 confirms at least) My post ABOVE here in this forum thread was shortly after. There is NO EXCUSE for site ADMINS to NOT have at LEAST this FORUM THREAD constantly OPEN, ACCESSIBLE, MONITORED on their computer, tablet, phone... fuckkin' EVERYWHERE ... Twenty-Four-Seven, Three-Sixty-Five ANY issue or situation like this should AT LEAST be EASILY seen within minutes, and responded to AT LEAST with ACKNOWLEDGEMENT like "yes we are aware and working on it and meantime we can send back your crypto to whatever address you like" Something like that ought to be NO-BRAINER Yet, here? You guys are actually defending this horrible management and vouching for BVC's "past was all okay" and giving 'em a pass on this... srsly??
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- 1KeyJKVWVxdavKTetDJpQWdUaota5jbtX6 -
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KeyJockey
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
March 02, 2019, 08:08:54 PM |
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16 hours now, and still.... NOT A PEEP. Fucking "crickets"........ in-fucking-credible..... SMH
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- 1KeyJKVWVxdavKTetDJpQWdUaota5jbtX6 -
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KeyJockey
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
March 03, 2019, 12:50:32 AM |
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OK it's BACK up online, finally.
21 HOURS.
But still NOT a WORD in reply from support, no email, no post here, nothing. Nada. Zip. Zilch.
My Dash is credited on the game, yes, so nothing was "lost" after all.
Thanks for that, at least I guess. Doing just the BARE MINIMUM and not stealing my money? Wow, thanks.
But still NO response NO reply NO explanation NO apology NO support NO "sorry" NO nothing?
---
Excuse me? But NO, this is totally unacceptable.
I've spent literally TENS of THOUSANDS of dollars worth of crypto on the entire field of all BVC-sites over the last few years.
I am probably one of your BEST customers. Believe it or not. This game has been part of my LIFE for "good" and "BAD" both, in many ways.
BUT this?? Sorry this is the end.
These coins will be withdrawn from the game without a single blackjack hand being played.
And I will NEVER be BACK.
I'm DONE.
This is a REALLY bad SIGN folks... shit with BVC is about to really go down the tubes.
Mark my words, GET OUT and GET AWAY NOW while you can.
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- 1KeyJKVWVxdavKTetDJpQWdUaota5jbtX6 -
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Crypto Girl
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
March 03, 2019, 01:02:23 AM |
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< snip >
I'm not part of BVC but on behalf of them we apologize for the inconveniences, hope they can make it up to you. I know bad customer service will reflect on the management yet I think they have reason but still this isn't the right way. Again, we apologize.
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btcsmlcmnr
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
March 03, 2019, 02:36:10 AM |
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It is better if the Bitcoin Video Casino can officially answer this issue. If you are not the site's member, you should not answer it, or apologise. Doing this might create mis-understanding, mis-communication, I don't think you should do this. Anyway, this time at least you have demonstrated that you have big support for Bitcoin Video Casino.
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traderethereum
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
March 03, 2019, 04:06:44 AM |
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< snip >
I'm not part of BVC but on behalf of them we apologize for the inconveniences, hope they can make it up to you. I know bad customer service will reflect on the management yet I think they have reason but still this isn't the right way. Again, we apologize. It is better to OP find someone to handle customer service so when the member who has a problem can get help from your teams. Once again, bitcoin casino not answering the problem or they show up to explain the situations. I hope this could be our lesson to know that when the website is online, it does not guarantee to online for a long time especially if they cannot fix the problem that might come in every day. I hope that every trouble that members have can be solved.
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tbct_mt2
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
March 03, 2019, 04:15:06 AM |
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Totally agreed with your suggestion. The Bitcoin Video Casino team should hire someone to play as a community manager. The guy will keep actively communicate with official information and feedback, supports from Bitcoin Video Casino. Without community manager, fudsters might come and spread FUDs around. It is better to OP find someone to handle customer service so when the member who has a problem can get help from your teams.
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Bitinity
Legendary
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Activity: 3164
Merit: 1314
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March 03, 2019, 03:49:04 PM |
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Totally agreed with your suggestion. The Bitcoin Video Casino team should hire someone to play as a community manager. The guy will keep actively communicate with official information and feedback, supports from Bitcoin Video Casino. Without community manager, fudsters might come and spread FUDs around. It is better to OP find someone to handle customer service so when the member who has a problem can get help from your teams.
This condition is a bit similar as coinroyale. It seems BVC is also managed by single person only to handle all things, once the person in charge has a another things to IRL then he cant handle the site as fast as usual. So, having a team contains some people to handle the site will be better. In this case for community manager, BVC should learn from freebitcoin by hiring one a great forum member to handle official ANN thread by answering all questions, feedback, complains, etc. Of course the community manager should have a direct link to contact the owner (probably by phone) so anything can be solved faster. Probably the campaign manager Hhampuz could handle it as well if BVC ask him to do so.
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BTCevo
Legendary
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Activity: 1834
Merit: 1008
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March 06, 2019, 03:31:00 PM |
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< snip >
I'm not part of BVC but on behalf of them we apologize for the inconveniences, hope they can make it up to you. I know bad customer service will reflect on the management yet I think they have reason but still this isn't the right way. Again, we apologize. It is better to OP find someone to handle customer service so when the member who has a problem can get help from your teams. Once again, bitcoin casino not answering the problem or they show up to explain the situations. I hope this could be our lesson to know that when the website is online, it does not guarantee to online for a long time especially if they cannot fix the problem that might come in every day. I hope that every trouble that members have can be solved. Actually to find a new member needs some cost, so I believe for the current time they are having a hard time to have this. I do not know how much their traffic as well but I can guarantee they are trying to fix this but not a chance to reply for the message or email. You should really consider on their situation are because it is pretty hard to bring a really good support team
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Sellman
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
March 06, 2019, 04:29:07 PM |
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Actually to find a new member needs some cost, so I believe for the current time they are having a hard time to have this. I do not know how much their traffic as well but I can guarantee they are trying to fix this but not a chance to reply for the message or email. You should really consider on their situation are because it is pretty hard to bring a really good support team
I have an idea. Why not officially announce that you need supports from Bitcoin Video Casino community. Someone who are already to support, for free, is highly expected. Let's give it a try. I really hope that some one is reliable and strongly support Bitcoin Video Casino will apply and do it for you, for the Casino.
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Bitinity
Legendary
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Activity: 3164
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March 08, 2019, 06:50:53 AM |
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Actually to find a new member needs some cost, so I believe for the current time they are having a hard time to have this. I do not know how much their traffic as well but I can guarantee they are trying to fix this but not a chance to reply for the message or email. You should really consider on their situation are because it is pretty hard to bring a really good support team
I have an idea. Why not officially announce that you need supports from Bitcoin Video Casino community. Someone who are already to support, for free, is highly expected. Let's give it a try. I really hope that some one is reliable and strongly support Bitcoin Video Casino will apply and do it for you, for the Casino. I dont think there will be someone willing to do such tasks for free. Managing the community like what TheQuin does for freebitcoin is not easy thing to do. A good site needs a professional or experienced manager to handle, so spending some money to hire professional for a good purpose is worth thing to do. Anyway, where is OP? It seems he is inactive for weeks already. Is he preparing something for promotions as he said some time ago?
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wwzsocki
Legendary
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Activity: 2842
Merit: 1727
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March 10, 2019, 12:27:31 PM |
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Actually to find a new member needs some cost, so I believe for the current time they are having a hard time to have this. I do not know how much their traffic as well but I can guarantee they are trying to fix this but not a chance to reply for the message or email. You should really consider on their situation are because it is pretty hard to bring a really good support team
I have an idea. Why not officially announce that you need supports from Bitcoin Video Casino community. Someone who are already to support, for free, is highly expected. Let's give it a try. I really hope that some one is reliable and strongly support Bitcoin Video Casino will apply and do it for you, for the Casino. I dont think there will be someone willing to do such tasks for free. Managing the community like what TheQuin does for freebitcoin is not easy thing to do. A good site needs a professional or experienced manager to handle, so spending some money to hire professional for a good purpose is worth thing to do. Anyway, where is OP? It seems he is inactive for weeks already. Is he preparing something for promotions as he said some time ago? There are always a few directions to choose from. This could be paid or free manager but for sure they need one and there is no more time to waste. Still, I don't see any answers from OP lately (the last post was almost a month ago at 19 February).
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dungp3132
Member
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March 10, 2019, 01:20:33 PM |
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There are always a few directions to choose from. This could be paid or free manager but for sure they need one and there is no more time to waste.
Still, I don't see any answers from OP lately (the last post was almost a month ago at 19 February).
Manager should be a trusted one, and of course it should be a fund for hiring manager. Fund for this purpose might be big, might be small, but I believe that the site should retrieve some of their profits to hire manager. It's better for Bitcoin Video Casino platform, generally. The site might become bigger with community manager, who might help to prevent FUDs, misleading information, and wipe out scammers from Bitcoin Video Casino community.
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