★★★ Bitcoin Video Casino ★★★ - ||| Over 500 BTC in Progressive Jackpots! |||

[jonasBTC]

06.29.2018 07:03 UTC

Did the site crash?  I lost a bet, and then was unable to bet or withdraw.

Got an error that the game had already been played. then an error that the server connection had been lost.

7f89fc071d / 1BWVhXZCU1WV584uiCbfQVysmXTfnxTAD8

Thank you

[jasonbourne212]

...

As we have explained to you multiple times when you have previously made completely unfounded accusations of unfair play, every single game played at all of our casinos is 100% provably fair. What's more, you don't even have to take our word for it - you can verify every single game that you play yourself by using the information provided at the 'Provably Fair' link at the top of any page.

...

I don't think the guy you're responding to is saying that you're rigging his games at all. I believe his accusation is that you are using a BVC-controlled account to win the jackpot when it gets to a high value which you do not wish to pay out. I don't think there's enough or really any evidence to support that claim, but still, I don't think you actually addressed his concern at all.

Oh my god, THANK THE FUCK LORD!!!! finally..... That is LITERALLY exactly what i was getting at.........   Anything I say he takes it as me accusing them of cheating....  Which is so insane especially due to the fact I have been playing on the site before he even knew it existed...

and still play on it.... I NEVER questioned the authenticity of the site, not once.....    I doubt theres anyone that has played more hands on this site than me, ive won the slot jackpot on all three BTC, ZCASH, AND DASH sites.... 


When I get pissed off, half of the time its cuz im mad i lost (which i will then apologize), and the other half is when there is a legitimate concern (that happens one in every 500,000 hands), and no longer get any response at this point....

Thats why I didn't even read the response until now, bc I knew the answer was

"As we have explained to you multiple times when you have previously made completely unfounded accusations of unfair play" on autopilot... 


"Hypothetically, if something were to happen with the site, and i ever got screwed for some reason, I'm def the only guy that would be outta luck" hahahahahhahaha


I hate getting generic robot responses,  I don't feel "entitled" to anything, but as bonuses are thrown around, I dont even bother asking.... hahahahahahahaha




But yes you are 10000% right, for the zcash site

bcab50fc8c   is a bot
the following two spots on the leaderboard are both me.....


I am so happy you said that, even though it just gets dismissed, but THANK YOU!

[jasonbourne212]

One time I had an issue with the site (Long before Gary, (Im not sure about Roger) was involved, and this was the response i got:


________________________________
From: tom@bitcoinvideocasino.com<mailto:tom@bitcoinvideocasino.com>
Date: Fri, 10 Jun 2016 11:02:09 +0700


Hi,

Yes we're aware of the issue. We can see in the database that there are some free spins that you have not been able to play with your account. So we have refunded those spins to your account.

I'm not sure why this problem is happening to you so much. The web site might be more stable for you.

Cheers,

Tom


Simple,   never a problem, now if something were to happen, I am S.O.L.

HAHAHAHAHAHHAHAHAH

[jonasBTC]

06.29.2018 07:03 UTC

Did the site crash?  I lost a bet, and then was unable to bet or withdraw.

Got an error that the game had already been played. then an error that the server connection had been lost.

7f89fc071d / 1BWVhXZCU1WV584uiCbfQVysmXTfnxTAD8

Thank you

You don't reply to emails.  You disabled chat on the website (years ago).  You haven't been on bitcoin forum in 7 days.

I'm not making up that glitch/bug.   Besides losing bets - what is the best way to get support for bitcoinvideocasino?

[jonasBTC]

06.29.2018 07:03 UTC

Did the site crash?  I lost a bet, and then was unable to bet or withdraw.

Got an error that the game had already been played. then an error that the server connection had been lost.

7f89fc071d / 1BWVhXZCU1WV584uiCbfQVysmXTfnxTAD8

Thank you

You don't reply to emails.  You disabled chat on the website (years ago).  You haven't been on bitcoin forum in 7 days.

I'm not making up that glitch/bug.   Besides losing bets - what is the best way to get support for bitcoinvideocasino?

My fault for continuing to play at a casino that not only pays lip service to honest bug reports, but doesn't answer emails, and doesn't even monitor their presence in the forum.   

I play because this is the only casino that legitimately pays out when you cash out.   However, either all the team quit at bcvc, or they just have complainers like me on ignore.   Had 3 more bets lost, and nothing but crickets no matter where it's reported.

Well, at least your thread gets bumped up in the forum.

[Temptaz]

Black jack here is a HUGE SCAM!

99% return? how when you lose all hands all the time?

if dealer has 15/16 always draw to 21 ALWAYS!

dealer has 20 about 70% of time and ALWAYS have Black Jack (unless you bet insurance then it draws to 21 and takes insurance bet)

Website is a scam lost alot of BTS over the past 2 years on many accounts NEVER WON ANYTHING! 99% return is a LIE!

You will never get over your initial deposit on Blackjack so dont play here

Im sure the idiots who run the emails will reply "provably fair" WHO CARES IT IS PROVABLY FAIR OF YOU ALWAYS GET 20 OR DRAW TO 21?

You can prove the bet wast altered but you cant prove they done stack the "decks" seed

I tested it again today and LOST all the hands on my deposit not one WIN how is that 99% return?

Tried again with the same deposit amount and only won 2 hands lost 8 in a row ( to dealer 20 start or dealer drawing to 21 on 15/16) its not 99% return it 99% LOSS chance

Can you believe when dealer draws 8 cards to 21? At least in Vegas dealer draws 6 you win fucking cheats

[Temptaz]

OH YEAH forgot to mention if you have any hand 12-16 you will hit and ONLY get 10's so just dont play here save you BTC and your sanity

Should have looked at more reviews online actually they have a HORRIBLE record on scam sites now that I seatch around.

I would like to talk to the guy to posted this more.

We tracked over 80,000 hands. The last 500 times the dealer had a 12, they busted on the next hand exact 30% (almost EXACTLY what the odds say they should). The last 500 times player had a 12 and hit, they busted 52% of the time. We’re to believe this is just a statistical anomaly? The odds of getting a blackjack is supposed to be around 4%. Yet over the last 200 times the player got blackjack, the dealer had a blackjack in the very next hand 9%, and within 3 hands 27% of the time.

Only show 10 hands history fucking cheaters and scammer. Last issue I had was only replied to and never fixed and never given hand history this place is a fucking scam

[veleten]

OH YEAH forgot to mention if you have any hand 12-16 you will hit and ONLY get 10's so just dont play here save you BTC and your sanity

Should have looked at more reviews online actually they have a HORRIBLE record on scam sites now that I seatch around.

I would like to talk to the guy to posted this more.

We tracked over 80,000 hands. The last 500 times the dealer had a 12, they busted on the next hand exact 30% (almost EXACTLY what the odds say they should). The last 500 times player had a 12 and hit, they busted 52% of the time. We’re to believe this is just a statistical anomaly? The odds of getting a blackjack is supposed to be around 4%. Yet over the last 200 times the player got blackjack, the dealer had a blackjack in the very next hand 9%, and within 3 hands 27% of the time.

Only show 10 hands history fucking cheaters and scammer. Last issue I had was only replied to and never fixed and never given hand history this place is a fucking scam

they do not respond to support tickets and in this thread it seems
if you think the site is scamming you,why on Earth you keep playing there?
they do have provably fair though,so if anything,you got to explain how do they manage to cheat if their games are verifiable?
and if under "horrible scam history" you mean reviews from users on the sites like trustpilot or similar-they do not mean anything
as you could register several accounts yourself and write bad things (or good things)

[BitcoinVideoPoker]

06.29.2018 07:03 UTC

Did the site crash?  I lost a bet, and then was unable to bet or withdraw.

Got an error that the game had already been played. then an error that the server connection had been lost.

7f89fc071d / 1BWVhXZCU1WV584uiCbfQVysmXTfnxTAD8

Thank you

You don't reply to emails.  You disabled chat on the website (years ago).  You haven't been on bitcoin forum in 7 days.

I'm not making up that glitch/bug.   Besides losing bets - what is the best way to get support for bitcoinvideocasino?

Hey Jonas,

We have added some additional support on the forums to help deal with player issues, the best way to get in touch with us is by Private Message, hopefully, with our additional support, it will lead to a better user experience as we can get issues resolved quickly.

OH YEAH forgot to mention if you have any hand 12-16 you will hit and ONLY get 10's so just dont play here save you BTC and your sanity

Should have looked at more reviews online actually they have a HORRIBLE record on scam sites now that I seatch around.

I would like to talk to the guy to posted this more.

We tracked over 80,000 hands. The last 500 times the dealer had a 12, they busted on the next hand exact 30% (almost EXACTLY what the odds say they should). The last 500 times player had a 12 and hit, they busted 52% of the time. We’re to believe this is just a statistical anomaly? The odds of getting a blackjack is supposed to be around 4%. Yet over the last 200 times the player got blackjack, the dealer had a blackjack in the very next hand 9%, and within 3 hands 27% of the time.

Only show 10 hands history fucking cheaters and scammer. Last issue I had was only replied to and never fixed and never given hand history this place is a fucking scam

I understand your frustration but playing at Bitcoin Video Casino is provably fair as stated at the top of the home page, I understand that you went on a bit of a loss streak with 12-16 but I hope you have better luck in future.

In terms of your issue as stated above, we have added additional support to help with this, if you are still having on-going issues do reach out in Private Message and we will be more than happy to investigate.

We appreciate all the feedback we receive on this thread and I hope moving forward we can keep it all constructive, it truly does help us improve.

[BitcoinVideoPoker]

OH YEAH forgot to mention if you have any hand 12-16 you will hit and ONLY get 10's so just dont play here save you BTC and your sanity

Should have looked at more reviews online actually they have a HORRIBLE record on scam sites now that I seatch around.

I would like to talk to the guy to posted this more.

We tracked over 80,000 hands. The last 500 times the dealer had a 12, they busted on the next hand exact 30% (almost EXACTLY what the odds say they should). The last 500 times player had a 12 and hit, they busted 52% of the time. We’re to believe this is just a statistical anomaly? The odds of getting a blackjack is supposed to be around 4%. Yet over the last 200 times the player got blackjack, the dealer had a blackjack in the very next hand 9%, and within 3 hands 27% of the time.

Only show 10 hands history fucking cheaters and scammer. Last issue I had was only replied to and never fixed and never given hand history this place is a fucking scam

they do not respond to support tickets and in this thread it seems
if you think the site is scamming you,why on Earth you keep playing there?
they do have provably fair though,so if anything,you got to explain how do they manage to cheat if their games are verifiable?
and if under "horrible scam history" you mean reviews from users on the sites like trustpilot or similar-they do not mean anything
as you could register several accounts yourself and write bad things (or good things)

We appreciate your comment, it means a lot. We do indeed have provably fair, we respect our players and really want to give the best player experience while they play our games.

To support this we have added additional customer support and we don't respond to support cases in this thread, mainly for privacy but for any user that reaches out to us in private message for assistance we are more than happy to help or email admin@bitcoinvideocasino.com

[jonasBTC]

Had an issue that was responded to and fixed very quickly recently.   Good sign for this go-to site.

[nicklsu1]

Hi, I'm writing to follow up with an email that I sent yesterday regarding a missing deposit from my dash vc account. I believe it was in the amount of .109 - the deposit address is Xu4uGBGAXnVXQPciHcGLFUkg9jRTRvwnKH

Also, I had written several times inquiring about any available deposit bonuses for BVC account 1Pxah6ho1KzBcnhwtXfaKDw4bHwZC4QePy

This particular address has been used by me over the last 45-60 days and I've deposited nearly 5BTC into the account. Please consider adding a bonus as I've rarely been able to cash out from it and have been on quite the losing streak.

 I'm going to assume that my previous emails went unanswered due to them being filtered or something like that via a spam filter... You guys are typically very responsive, and I'd like to continue gaming with you but without knowing that support is working on issues and responding, I don't feel comfortable depositing more. If this was an oversight, no worries.

Thanks,
Nick

[HeywoodJ]

@nicklsu1 yeah I have the same situation.

Deposited some DASH (0.3142 in my case) but nothing arrived on the account.

Transaction is long since confirmed:
https://live.blockcypher.com/dash/tx/f76f4f3d34a3f4981450b9d4a3bca426f445ea00928d67169427ef59dbbe84a8/

I have emailed twice already to admin at dashvideocasino, but no reply.

It's been over 8 hours, and NOTHING. Seriously?  

WTF is going on over there ? ? ? ? ? ? ? ?

{UPDATE} Just got up the next morning and 20 minutes ago there was finally an email reply, and the Dash is on my account.

Happy it got resolved but still, you guys need to have some faster response when people's money is on the line.  Just sayin'...

[BitcoinVideoPoker]

Hey folks,

As many of you are aware we have started to answer support cases related to the Dash deposit issues, this has now been addressed and anyone that was missing their deposit has been successfully credited.

We will be sure to keep players in the loop in future but the development team have worked effortlessly to get it resolved as quick as possible.

We appreciate the support and I'm glad we could resolve it if any other issues come up please do reach out to our support email or send a private message!

[jonasBTC]

Blackjack bonus is closing in on 4 btc.   Any idea what the largest blackjack (7's) bonus ever handed out was?   Nothing compared to the slots I'm sure - but curious.

[Temptaz]

such a trash scam casino

SO GLAD I STOPPED PLAYING HERE!!!

Since moving to another non scam casino I actually WIN!

Winning all my loses from  this BS casino in the last 2 years in nearly one week because they are not a scam like bitcoinvideocasino.

Do not waste your time here only like 5 users ever logged in at one time and they are probably just bots run by the scamming owners to make you think people are playing.

[BTCevo]

such a trash scam casino

SO GLAD I STOPPED PLAYING HERE!!!

Since moving to another non scam casino I actually WIN!

Winning all my loses from  this BS casino in the last 2 years in nearly one week because they are not a scam like bitcoinvideocasino.

Do not waste your time here only like 5 users ever logged in at one time and they are probably just bots run by the scamming owners to make you think people are playing.

Just because you are losing, does not mean they are a scam site. I think many of others are really on what I really said here but what I do know that they are not opening such a scam site here. They already give a good payout for the winners as well. You should not post something like this because they are pretty well known with their big jackpot bonus. If you can keep on winning on real casino then you should do it more often. I want to know how long are you going to hold

[jonasBTC]

We appreciate the support and I'm glad we could resolve it if any other issues come up please do reach out to our support email or send a private message!

Hi.  Have sent in support emails and private messages.

[BitcoinVideoPoker]

Hey folks,

If you haven't checked it out yet be sure to visit http://bitcoincashvideocasino.com/ !!!

Everything you love about https://bitcoinvideocasino.com/ is now also available for BCH!!!!

[jasonbourne212]

Hey folks,

If you haven't checked it out yet be sure to visit http://bitcoincashvideocasino.com/ !!!

Everything you love about https://bitcoinvideocasino.com/ is now also available for BCH!!!!

Fantastic, I'm so glad i was able to break the ice and lose 0.5 BCH two nights in a row.... I wouldn't want to keep any site in the positive....