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Author Topic: Bitmain Announces the Antminer R4 and APW5 Power Supply, Designed for Silence  (Read 63833 times)
MyRig
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April 20, 2017, 10:55:14 AM
 #781

@VRobb,

as always, our hosting option, you do not have to worry about dead units or broken units as it be repaired or replaced at site if it is damaged or broken while in our hosting!  Fully protected option is $60/kw, string attached is shipout is only after unit is not profitable to hash.  (hash to the ash option, and probably in those senario, hosting fee at that time may be even lower to hash a bit longer by migrating to lower grade hosting option we have to keep the unit working longer)

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philipma1957
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April 20, 2017, 12:39:28 PM
 #782

The way to win is to donate it to me so I can figure out what's going wrong :-) Then I can tell everyone else how to fix these things.

I have a ½ dead one are you in the usa?

Please support sidehack with his new miner project Send to : 1BURGERAXHH6Yi6LRybRJK7ybEm5m5HwTr
I mine alt coins with https://simplemining.net I see BTC as the super highway and alt coins as taxis and trucks needed to move transactions.
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April 20, 2017, 03:19:10 PM
 #783

@VRobb,

as always, our hosting option, you do not have to worry about dead units or broken units as it be repaired or replaced at site if it is damaged or broken while in our hosting!  Fully protected option is $60/kw, string attached is shipout is only after unit is not profitable to hash.  (hash to the ash option, and probably in those senario, hosting fee at that time may be even lower to hash a bit longer by migrating to lower grade hosting option we have to keep the unit working longer)
Definitely something to consider when I increase my mining, but the 1/2 running R4B4 of concern is currently up in the great white north, and as such will either stay there or head on back to another warranty repair in the near future if the hosting site sends another batch of units for repair (which is both fortunately and unfortunately likely!).

I don't believe in superstition because it's bad luck
In Hotels, I prefer the 13thF1oor6CAwyzyxXPNnRvu3nhhYeqZdc
These aren't the Droids you're looking for: S5 & S7 (Sold), R4B2, R4B4 (RIP), & S9-13.5
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April 21, 2017, 01:19:25 AM
 #784

The way to win is to donate it to me so I can figure out what's going wrong :-) Then I can tell everyone else how to fix these things.

I have a ½ dead one are you in the usa?
Actually I am, and I've always been interested in seeing what makes bitmain tick. I'll send over the address in a PM.

Thanks!
C
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April 25, 2017, 03:57:16 AM
 #785

Well my faulty R4 is now fixed and on the way back to my place. Fedex has it in Cologne (Germany) at the moment.
No details about what was repaired though.

At least they fixed your R4. They sent back a broken R4 that would not hash. I resent it back for repair and now they said they can't replace it because they don't have any more R4 units. They want me to pay some BTC to get as a replacement a T9. It's faster but also louder. Terrible customer service.

Try to get a swap without additional payment. The R4 are doomed.
After a second failure of one of the hash boards (with requisite cost of sending R4 out once for repair already) I have been offered the swap of R4 for T9 if I send it back again on my dime.  Yes, I already asked to have shipping back paid but to no avail.  Not sure how to proceed with this... on the one hand I like the efficiency of my R4 which is unmatched. But it's very flaky and unreliable operating history is rather lame.
Thoughts?

I don't believe in superstition because it's bad luck
In Hotels, I prefer the 13thF1oor6CAwyzyxXPNnRvu3nhhYeqZdc
These aren't the Droids you're looking for: S5 & S7 (Sold), R4B2, R4B4 (RIP), & S9-13.5
HagssFIN
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April 25, 2017, 10:54:43 AM
 #786

Well my faulty R4 is now fixed and on the way back to my place. Fedex has it in Cologne (Germany) at the moment.
No details about what was repaired though.

At least they fixed your R4. They sent back a broken R4 that would not hash. I resent it back for repair and now they said they can't replace it because they don't have any more R4 units. They want me to pay some BTC to get as a replacement a T9. It's faster but also louder. Terrible customer service.

Try to get a swap without additional payment. The R4 are doomed.
After a second failure of one of the hash boards (with requisite cost of sending R4 out once for repair already) I have been offered the swap of R4 for T9 if I send it back again on my dime.  Yes, I already asked to have shipping back paid but to no avail.  Not sure how to proceed with this... on the one hand I like the efficiency of my R4 which is unmatched. But it's very flaky and unreliable operating history is rather lame.
Thoughts?
If you can deal with the extra noise and extra electricity cost, I would go with the T9.

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April 25, 2017, 02:01:38 PM
 #787

If you can deal with the extra noise and extra electricity cost, I would go with the T9.
The sick R4 is in a DC with my S9 so noise isn't an issue in this case.  Just another expensive shipping payment and then mining delay, what fun!!

I don't believe in superstition because it's bad luck
In Hotels, I prefer the 13thF1oor6CAwyzyxXPNnRvu3nhhYeqZdc
These aren't the Droids you're looking for: S5 & S7 (Sold), R4B2, R4B4 (RIP), & S9-13.5
HagssFIN
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July 23, 2017, 02:49:45 PM
 #788

Whoah, I almost lost other hash board today in my R4, batch 4.  Sad
It disappeared completely, only the board connected to J7 was visible at the status page.
Turned out that changing communication cable in the controller from J8 to J6 helped, at least that got it running ok again.

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July 24, 2017, 03:46:40 PM
 #789

I inspected my R4B1 today.
I find some DC plug  who overheated from too much current.
I use a EVGA G2 1300W with good sized cables.
It was running at stock speed 600Mhz. Down clocked to 550Mhz to be safe.

POoooOOOooor design, Bitmain can't size a DC plug properly ...




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July 24, 2017, 05:22:34 PM
 #790

If you can deal with the extra noise and extra electricity cost, I would go with the T9.
The sick R4 is in a DC with my S9 so noise isn't an issue in this case.  Just another expensive shipping payment and then mining delay, what fun!!
Well after much delay my sick droid R4B4 is back at the Empire for scrapping.  After some polite back and forth regarding the issues with the R4 I was promised "just this one time" an S9, instead of a T9, for swap once returned on my dime.  It (R4B4) has just arrived today.

I don't believe in superstition because it's bad luck
In Hotels, I prefer the 13thF1oor6CAwyzyxXPNnRvu3nhhYeqZdc
These aren't the Droids you're looking for: S5 & S7 (Sold), R4B2, R4B4 (RIP), & S9-13.5
HagssFIN
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July 24, 2017, 06:01:34 PM
 #791

If you can deal with the extra noise and extra electricity cost, I would go with the T9.
The sick R4 is in a DC with my S9 so noise isn't an issue in this case.  Just another expensive shipping payment and then mining delay, what fun!!
Well after much delay my sick droid R4B4 is back at the Empire for scrapping.  After some polite back and forth regarding the issues with the R4 I was promised "just this one time" an S9, instead of a T9, for swap once returned on my dime.  It has just arrived today.
Wow, that's actually then quite in a good way handled situation after all?

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July 24, 2017, 06:11:07 PM
 #792

We'll see...! Once an S9 arrives to the mines at Hoth then I'll be fully convinced; but they did promise such and I will take them at their word.

I don't believe in superstition because it's bad luck
In Hotels, I prefer the 13thF1oor6CAwyzyxXPNnRvu3nhhYeqZdc
These aren't the Droids you're looking for: S5 & S7 (Sold), R4B2, R4B4 (RIP), & S9-13.5
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July 24, 2017, 06:23:56 PM
 #793

@VRobb,

as always, our hosting option, you do not have to worry about dead units or broken units as it be repaired or replaced at site if it is damaged or broken while in our hosting!  Fully protected option is $60/kw, string attached is shipout is only after unit is not profitable to hash.  (hash to the ash option, and probably in those senario, hosting fee at that time may be even lower to hash a bit longer by migrating to lower grade hosting option we have to keep the unit working longer)

talk to me I am getting upset at 2 months of time of my r4 being away from me.

I am poor, but i do work for Coin Smiley
1PtHcavXoakgNkQfEQdvnvEksEY2NvwaLM
HagssFIN
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July 24, 2017, 06:30:07 PM
 #794

@VRobb,

as always, our hosting option, you do not have to worry about dead units or broken units as it be repaired or replaced at site if it is damaged or broken while in our hosting!  Fully protected option is $60/kw, string attached is shipout is only after unit is not profitable to hash.  (hash to the ash option, and probably in those senario, hosting fee at that time may be even lower to hash a bit longer by migrating to lower grade hosting option we have to keep the unit working longer)

talk to me I am getting upset at 2 months of time of my r4 being away from me.
That's bad, sorry to hear  Undecided
Have you been kicking their butts via e-mail or phone to do the repair ready already?

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July 24, 2017, 07:45:41 PM
 #795

@VRobb,

as always, our hosting option, you do not have to worry about dead units or broken units as it be repaired or replaced at site if it is damaged or broken while in our hosting!  Fully protected option is $60/kw, string attached is shipout is only after unit is not profitable to hash.  (hash to the ash option, and probably in those senario, hosting fee at that time may be even lower to hash a bit longer by migrating to lower grade hosting option we have to keep the unit working longer)

talk to me I am getting upset at 2 months of time of my r4 being away from me.
That's bad, sorry to hear  Undecided
Have you been kicking their butts via e-mail or phone to do the repair ready already?

I email them regularly. I called but the second thing is in Chinese so I get scared and hang up.

I am poor, but i do work for Coin Smiley
1PtHcavXoakgNkQfEQdvnvEksEY2NvwaLM
lightfoot
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July 30, 2017, 02:41:35 PM
 #796

Well I did get a blown S7 in here to fix at Lightfoot labs, so I am learning these things. Once I get the board running I'll post results and thoughts in a thread. I can almost always do turnaround in a few days, never months :-)

C
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August 01, 2017, 05:17:49 PM
 #797

If you can deal with the extra noise and extra electricity cost, I would go with the T9.
The sick R4 is in a DC with my S9 so noise isn't an issue in this case.  Just another expensive shipping payment and then mining delay, what fun!!
Well after much delay my sick droid R4B4 is back at the Empire for scrapping.  After some polite back and forth regarding the issues with the R4 I was promised "just this one time" an S9, instead of a T9, for swap once returned on my dime.  It has just arrived today.
Wow, that's actually then quite in a good way handled situation after all?
It took a bit more back and forth, and referencing the original emails with the offer of an S9 this one time, but it is now official: I will be getting a new S9 in swap for my 1/2 running R4B4.  Of course there's a catch...  No stock available until, get this, October!!  Shocked
Update to come in September sometime.  Undecided
Until then, $$ and hashrate wasting away.  Tongue

I don't believe in superstition because it's bad luck
In Hotels, I prefer the 13thF1oor6CAwyzyxXPNnRvu3nhhYeqZdc
These aren't the Droids you're looking for: S5 & S7 (Sold), R4B2, R4B4 (RIP), & S9-13.5
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August 01, 2017, 05:31:14 PM
 #798

If you can deal with the extra noise and extra electricity cost, I would go with the T9.
The sick R4 is in a DC with my S9 so noise isn't an issue in this case.  Just another expensive shipping payment and then mining delay, what fun!!
Well after much delay my sick droid R4B4 is back at the Empire for scrapping.  After some polite back and forth regarding the issues with the R4 I was promised "just this one time" an S9, instead of a T9, for swap once returned on my dime.  It has just arrived today.
Wow, that's actually then quite in a good way handled situation after all?
It took a bit more back and forth, and referencing the original emails with the offer of an S9 this one time, but it is now official: I will be getting a new S9 in swap for my 1/2 running R4B4.  Of course there's a catch...  No stock available until, get this, October!!  Shocked
Update to come in September sometime.  Undecided
Until then, $$ and hashrate wasting away.  Tongue


October? That kinda sucks... If you live stateside you should be able to send it to their USA based repair facility in California for expedited repair.
HagssFIN
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August 01, 2017, 05:44:19 PM
 #799

Well they didn't handle it well then after all.  Undecided
They can't put warranty orders in the same basket with new orders, that is not fair at all.

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August 01, 2017, 06:26:25 PM
 #800

Yeah, well you pays your money and you takes your chances.  Now that they got it I will must wait.  Hopefully not the full amount of time!

I don't believe in superstition because it's bad luck
In Hotels, I prefer the 13thF1oor6CAwyzyxXPNnRvu3nhhYeqZdc
These aren't the Droids you're looking for: S5 & S7 (Sold), R4B2, R4B4 (RIP), & S9-13.5
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