Avalon batch [2] countdown!

[mb300sd]

Is anyone else's asic order still not showing up in the store page? I ordered on the first batch2 date and have contacted avalon and walletbit with no response...

[hephaist0s]

Is anyone else's asic order still not showing up in the store page? I ordered on the first batch2 date and have contacted avalon and walletbit with no response...

My Feb. 3 order #1xxx is still not showing up in the store, although I did receive order confirmation from both WalletBit and Avalon.
I have opened two tickets about it, but no response.
No tracking info yet. Fingers crossed.

[BenTuras]

the guy with tracking number can check how big is the package by calling DHL.

The current status is: Shipment information received   
I called: 3 boxes :-)

[BitAddict]

In Avalon we trust! 

[creativex]

Is anyone else's asic order still not showing up in the store page? I ordered on the first batch2 date and have contacted avalon and walletbit with no response...

Join the club, you're not alone. Three months after ordering I've never received a response to a support ignore ticket and have no idea if they're shipping to the correct address as nothing b2 shows on my account page for my feb 3 order. I've no choice but hope and pray they send the expensive hardware to the correct location.

Walletbit did eventually respond and acknowledged receipt of payment, though there's no confirmation of shipping address for my guest payment, perhaps you should harass them(walletbit).

[marra]

the guy with tracking number can check how big is the package by calling DHL.

The current status is: Shipment information received   
I called: 3 boxes :-)

You're one of the luckiest people on the planet right now.

[hephaist0s]

the guy with tracking number can check how big is the package by calling DHL.

The current status is: Shipment information received   
I called: 3 boxes :-)

Congratulations!!

[uhoh]

Is anyone else's asic order still not showing up in the store page? I ordered on the first batch2 date and have contacted avalon and walletbit with no response...

Join the club, you're not alone. Three months after ordering I've never received a response to a support ignore ticket and have no idea if they're shipping to the correct address as nothing b2 shows on my account page for my feb 3 order. I've no choice but hope and pray they send the expensive hardware to the correct location.

Walletbit did eventually respond and acknowledged receipt of payment, though there's no confirmation of shipping address for my guest payment, perhaps you should harass them(walletbit).

MB

I would be more concerned about Walletbit confirmation. Have you opened a ticket on their helpdesk? They were remarkably quick when I asked them for the confirmation note, took about 2 hours. I gave them TID and email.

[Rampion]

Good news from the field.  I just got an email from Avalon with a tracking number for batch #2.  Wish me luck.

As always, thank you team Avalon.  Wish I could meet you at the conference this weekend, but I didn't get the airplane tickets in time.

Great news, congrats!

[uhoh]

http://www.youtube.com/watch?v=bpA_5a0miWk

Perfect lyrics for this news.

[creativex]

Is anyone else's asic order still not showing up in the store page? I ordered on the first batch2 date and have contacted avalon and walletbit with no response...

Join the club, you're not alone. Three months after ordering I've never received a response to a support ignore ticket and have no idea if they're shipping to the correct address as nothing b2 shows on my account page for my feb 3 order. I've no choice but hope and pray they send the expensive hardware to the correct location.

Walletbit did eventually respond and acknowledged receipt of payment, though there's no confirmation of shipping address for my guest payment, perhaps you should harass them(walletbit).

MB

I would be more concerned about Walletbit confirmation. Have you opened a ticket on their helpdesk? They were remarkably quick when I asked them for the confirmation note, took about 2 hours. I gave them TID and email.

I did that, long long ago. Walletbit did get back to me and confirm payment, but as I paid as guest there's no confirmation of shipping address anywhere and Avalon support tickets have all gone unanswered. Avalon could dismiss any unease in seconds by simply confirming a shipping address, but they're not so great at this whole CS thing as we're all no doubt aware by now.

To be clear I still think Avalon is head and shoulders above that other dedicated ASIC hardware vendor...who shall remain nameless, just wish they'd hire some CS reps as it would alleviate a lot of unease for all involved. Also, while I appreciate them(Avalon) trying to spread the love around and give a little known payment processor some exposure, there's no denying that walletbit completely bent the pooch over on Feb 2 & 3. I still have no record of my batch 2 order at Avalon store because they(walletbit) were completely unable to deal with the traffic they had to know was coming. Still confident I'll see my company's hardware soon despite the delays and payment processing snafu.

[SellingMyGPUs]

To be clear I still think Avalon is head and shoulders above that other dedicated ASIC hardware vendor...who shall remain nameless, just wish they'd hire some CS reps as it would alleviate a lot of unease for all involved. Also, while I appreciate them(Avalon) trying to spread the love around and give a little known payment processor some exposure, there's no denying that walletbit completely bent the pooch over on Feb 2 & 3. I still have no record of my batch 2 order at Avalon store because they(walletbit) were completely unable to deal with the traffic they had to know was coming. Still confident I'll see my company's hardware soon despite the delays and payment processing snafu.

It's a shame Avalon did not deal with all the order administration after the CNY, valuable time has gone by that could have been used to sort out the many fragmented orders, simple things like checking the presence of a phone number, updating the orders of those who moved addresses.

What use is it to open tickets if nobody deal with them?

Running a business is more than producing kick ass hardware... it's also about getting the administration and accounting right. You know, the boring things.

[mtbitcoin]

I did that, long long ago. Walletbit did get back to me and confirm payment, but as I paid as guest there's no confirmation of shipping address anywhere and Avalon support tickets have all gone unanswered. Avalon could dismiss any unease in seconds by simply confirming a shipping address, but they're not so great at this whole CS thing as we're all no doubt aware by now.

To be clear I still think Avalon is head and shoulders above that other dedicated ASIC hardware vendor...who shall remain nameless, just wish they'd hire some CS reps as it would alleviate a lot of unease for all involved. Also, while I appreciate them(Avalon) trying to spread the love around and give a little known payment processor some exposure, there's no denying that walletbit completely bent the pooch over on Feb 2 & 3. I still have no record of my batch 2 order at Avalon store because they(walletbit) were completely unable to deal with the traffic they had to know was coming. Still confident I'll see my company's hardware soon despite the delays and payment processing snafu.

I could not have said it better. Just a short note to say that things were in order would have been great. Unfortunately though, its a seller's market now and I guess its just something that we have deal with.

[uhoh]

Is anyone else's asic order still not showing up in the store page? I ordered on the first batch2 date and have contacted avalon and walletbit with no response...

Join the club, you're not alone. Three months after ordering I've never received a response to a support ignore ticket and have no idea if they're shipping to the correct address as nothing b2 shows on my account page for my feb 3 order. I've no choice but hope and pray they send the expensive hardware to the correct location.

Walletbit did eventually respond and acknowledged receipt of payment, though there's no confirmation of shipping address for my guest payment, perhaps you should harass them(walletbit).

MB

I would be more concerned about Walletbit confirmation. Have you opened a ticket on their helpdesk? They were remarkably quick when I asked them for the confirmation note, took about 2 hours. I gave them TID and email.

I did that, long long ago. Walletbit did get back to me and confirm payment, but as I paid as guest there's no confirmation of shipping address anywhere and Avalon support tickets have all gone unanswered. Avalon could dismiss any unease in seconds by simply confirming a shipping address, but they're not so great at this whole CS thing as we're all no doubt aware by now.

To be clear I still think Avalon is head and shoulders above that other dedicated ASIC hardware vendor...who shall remain nameless, just wish they'd hire some CS reps as it would alleviate a lot of unease for all involved. Also, while I appreciate them(Avalon) trying to spread the love around and give a little known payment processor some exposure, there's no denying that walletbit completely bent the pooch over on Feb 2 & 3. I still have no record of my batch 2 order at Avalon store because they(walletbit) were completely unable to deal with the traffic they had to know was coming. Still confident I'll see my company's hardware soon despite the delays and payment processing snafu.

Agreed.

Not sure what happens with the guest orders, but my Walletbit confirmation (and all the others I've seen) do not confirm address either. From what I can remember, the address was parsed to WB in the checkout URL, so chances are they have a copy (I recall Yifu saying the WB DB was what they were going on).

[GenTarkin]

wow, so they are finally shipping?! this is great news. Now lets start mass shipping avalon! - like ya said the new SMT would allow you too =)

[Vicus]

Walletbit have all your addresses, it was injected in checkout URL. If you open ticket at Walletbit support and ask to confirm address, they can do it. That what I did at Feb. 2.

[Bogart]

I also received an email saying that a note has been added to my order.  The note specifies a DHL tracking number that now shows "Shipment information received", for a shipment originating in HK.

Meanwhile, I've still heard nothing regarding my trade-in order, though the tracking information shows the shipment was received by Mr. Chen on 20-April.

[pikeadz]

I have never been so happy to see other people getting their ASICS.  I am batch 3 so the sooner you all get yours, the sooner I will get mine.  Here's to progress   Cheers!

[Ozymandias]

I have never been so happy to see other people getting their ASICS.  I am batch 3 so the sooner you all get yours, the sooner I will get mine.  Here's to progress   Cheers!

My thoughts exactly. May we all profit anywhere between decently and handsomely!

[inbox]

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