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Author Topic: Swedish ASIC miner company kncminer.com  (Read 3011813 times)
Xialla
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September 27, 2013, 08:24:38 AM
 #11161

do KNC have a customer support or do reply always one of the founder?                                         

they have some girl called Anna.)
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#BEL+++


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September 27, 2013, 08:26:30 AM
 #11162

do KNC have a customer support or do reply always one of the founder?                                        

they have some girl called Anna.)

ahh thanks! hopefully she is not only working part time. Wink
Xialla
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September 27, 2013, 08:28:18 AM
 #11163

do KNC have a customer support or do reply always one of the founder?                                        

they have some girl called Anna.)

ahh thanks! hopefully she is not only working part time. Wink

also waiting for mail reply?.)
xstr8guy
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September 27, 2013, 08:39:58 AM
 #11164


I'm hungry. Cry
ujka
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September 27, 2013, 08:42:46 AM
 #11165

do KNC have a customer support or do reply always one of the founder?                                         
they have some girl called Anna.)
Anna Cole?
xstr8guy
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September 27, 2013, 08:46:13 AM
 #11166

do KNC have a customer support or do reply always one of the founder?                                         

they have some girl called Anna.)

Of course they do.  Would she have any other name?   Grin

Hmm, I wonder if she's blonde, by any chance?
Xialla
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September 27, 2013, 08:54:47 AM
 #11167

do KNC have a customer support or do reply always one of the founder?                                        
they have some girl called Anna.)
Anna Cole?

Anna Jagdhar
http://se.linkedin.com/pub/anna-jagdhar/60/664/51a
Puppet
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September 27, 2013, 09:03:29 AM
 #11168

Proof they're hashing:

Lets hope it wont look more like this
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September 27, 2013, 09:44:29 AM
 #11169

this is, how mighty KNC customer service works. yesterday I asked them, if previous mail from Anna with statement, that "Your order is expected to ship towards the end of September" is still valid or not.

today:

HI,
 All orders have now been sent for production and will be shipped after their completion.
Please let us know if you have any more questions.
                                                         
Med vänlig hälsning  |  Best regards
Stacey Johnson 
Kncminer
www.kncminer.com
Office: +46 8559 253 20


before 3 days:

Dear Daniel,
 
Your order is expected to ship towards the end of September.
 
Once the order is shipped you will receive the tracking number.
 
Please do not hesitate to contact us if you have further questions.
 
Med vänlig hälsning | Best regards
Anna Jagdhar
Kncminer
www.kncminer.com
Office: +46 8559 253 20

timmmers
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September 27, 2013, 09:57:42 AM
 #11170

do KNC have a customer support or do reply always one of the founder?                                        

they have some girl called Anna.)

ahh thanks! hopefully she is not only working part time. Wink

They advertised for support staff some weeks back. It was on their site. I think the handing over of rigs was mentioned on day one, that being part of the job.

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Mining for the hell of it.


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September 27, 2013, 10:11:55 AM
 #11171

its safe to assume that nobody is going to get there rig in September  Undecided

*hint*hint* Prove me wrong!  Cool

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CYPER
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September 27, 2013, 10:44:16 AM
 #11172


Stacey Johnson 
Kncminer
www.kncminer.com
Office: +46 8559 253 20[/i]


Stacey Johnson  - So generic  Grin
It sounds like John Dow  Grin

If this post helped you and you feel generous you know what to do: 1P9tXFy9bVgzrfPGeV7F8np26ZtFdCCWvz
crumbs
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September 27, 2013, 10:58:52 AM
 #11173

this is, how mighty KNC customer service works. yesterday I asked them, if previous mail from Anna with statement, that "Your order is expected to ship towards the end of September" is still valid or not.

today:

HI,
 All orders have now been sent for production and will be shipped after their completion.
Please let us know if you have any more questions.
                                                         
Med vänlig hälsning  |  Best regards
Stacey Johnson 
Kncminer
www.kncminer.com
Office: +46 8559 253 20

...

Does anyone know:
1) If the chips have been tested on production boards.
2) If (1), why no pics/vids/specs?  Seems a bit cruel.
3) If the miners are being assembled in China or Sweden.
4) If in China, will they be tested there & be distributed to customers from China (improbable), or be shipped to Sweden first (transport & customs delays)?


Xialla
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September 27, 2013, 11:07:38 AM
 #11174

no one knows and as you can see, customer service is now useless.

otherwise, KNC promised me to deliver Jupiter until end of September. once they failed, I will resend them their mails with promise and ask for full refund. If they will not refund me, I will start legal steps - within EU it is super easy and customer rights are here on another level (compared to China)
CYPER
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September 27, 2013, 11:10:06 AM
 #11175

Have anyone made any calculations how much better or worse we are as a group of customers (1000s) if the hashrate of each device is increased by 30% or 50%?

A very rough example:

1000 Jupiters 500GH/s each vs 1000 Jupiters 600GH/s

Is each individual owner better with the 600GH/s or is the benefit cancelled out by the fact the each has it?

If this post helped you and you feel generous you know what to do: 1P9tXFy9bVgzrfPGeV7F8np26ZtFdCCWvz
markm
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September 27, 2013, 11:11:05 AM
 #11176

Huh? There would have to be no other miners but us for it to be better not to have more hashes.

-MarkM-

Browser-launched Crossfire client now online (select CrossCiv server for Galactic  Milieu)
Free website hosting with PHP, MySQL etc: http://hosting.knotwork.com/
The Avenger
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September 27, 2013, 11:13:43 AM
 #11177

no one knows and as you can see, customer service is now useless.
Can you Xialla and everyone else stop WHINING LIKE CHILDREN, we're all getting really sick of it.

There are still 3 and a bit more days left in September.

On 1st October, if there is no update, cry all you want.

Until then, stop WHINING. It's very tiresome and unmanly.

"I am not The Avenger"
1AthxGvreWbkmtTXed6EQfjXMXXdSG7dD6
BenTuras
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September 27, 2013, 11:14:52 AM
 #11178

Have anyone made any calculations how much better or worse we are as a group of customers (1000s) if the hashrate of each device is increased by 30% or 50%?

A very rough example:

1000 Jupiters 500GH/s each vs 1000 Jupiters 600GH/s

Is each individual owner better with the 600GH/s or is the benefit cancelled out by the fact the each has it?
In a static environment (yeah right) it would be
1563TH (current network)
+500TH (our miners)
--------+
2063TH (new world)

our miners would have 500/2063*100=24.2% of the network

same calculation for 600TH gives us 27.7% of the network

I am selling in stock OneStringMiner boards, based on the Bitfury chips. Have a look here: https://bitcointalk.org/index.php?topic=495536.0
kingcoin
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September 27, 2013, 11:15:55 AM
 #11179

this is, how mighty KNC customer service works. yesterday I asked them, if previous mail from Anna with statement, that "Your order is expected to ship towards the end of September" is still valid or not.

today:

HI,
 All orders have now been sent for production and will be shipped after their completion.
Please let us know if you have any more questions.
                                                         
Med vänlig hälsning  |  Best regards
Stacey Johnson 
Kncminer
www.kncminer.com
Office: +46 8559 253 20

...

Does anyone know:
1) If the chips have been tested on production boards.
2) If (1), why no pics/vids/specs?  Seems a bit cruel.
3) If the miners are being assembled in China or Sweden.
4) If in China, will they be tested there & be distributed to customers from China (improbable), or be shipped to Sweden first (transport & customs delays)?




Did they receive the packaged chips from the fab yet?
If yes did they pass the validation test on the first assembled unit(s)
The Avenger
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September 27, 2013, 11:19:41 AM
 #11180

Did they receive the packaged chips from the fab yet?
If yes did they pass the validation test on the first assembled unit(s)

"I am not The Avenger"
1AthxGvreWbkmtTXed6EQfjXMXXdSG7dD6
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