Off-Topic

[xyzpdq]

Well, actually scratch that... I just double checked and it was a reply to my email.., not enought coffee yet.
Here is what I got:

We have setup a new customer support system, which will help us respond to your questions more efficiently.
If your question has not been answered, please create a new ticket on http://support.terrahash.com.

vote: http://support.terrahash.com/forums/212103-general/suggestions/4121270-post-regular-updates-to-the-state-of-orders-queue

Yes, go vote... http://support.terrahash.com/forums/212103-general, but you also might want to click on settings (upper-right) and change your default user name to something besides your email address!  I'm just sayin'...

[justmyname]

My credit card has been charged. I have a zero Pay Pal balance. So they must have paid TH. Right?

[MinermanNC]

My Credit Card has already been charged by Pay Pal TerraHash. So they should be able to get the money from Pay Pal if they don't already have it. My account still says processing.  

Same status here on my account/order. Im not a paypal expert, but I think with new or large orders, paypal holds" or more or less has a lean on the money and can hold it. TH is under review, so I am thinking paypal simply is not actually releasing the funds (our order money ) as they are on the hook to reimburse us within 45 days if we are not happy. If they release that money to TH and then something goes south for TH, and the funds are all spent, then paypal will have to cough up the money for all of us, and seprately try to persue getting their (paypal) monies back from TH after repaying us first. So thats my thinking. anyone who knows more on paypal this way, chime in here...lol,,I am not the expert

Paypal likes to put 21 day holds on funds for new merchants, established ebay sellers who start selling in a different category or there's a change in their sales pattern, anyone who has a sudden large influx of money, etc. basically any excuse they can come up with to hold your money for 21 days, and then if 'in their sole discretion' they decide something isn't on the up and up, they have been known to freeze people's accounts so they can no longer accept payments, get to their money or anything else, and keep your money for 180 days before they'll release it.

I've had an ebay and paypal account for over 10 years now and have been an occasional seller; never had a single complaint registered or chargeback filed; and sold an item on ebay after having not sold anything for awhile, under $200, and paypal locked the funds on me.  Paypal has always been bad, but they got even worse after ebay bought them.

Hey thanks for expanding on that. Well, I guess so long as they (paypal) are going to gaurantee a purchasers purchase, they have the right to set their own rules... just not good for the guy on the other end doing the selling ( TH ),,,but thats why so many use paypal I guess, because they feel they have an "out" when things don't go right. I am assuming, TH was hoping to raise capitol for what ever reasons, by making this move...but for me it seems a bit risky to use other peoples money,,well your customers, to get things off the ground before you have a real viable product in hand and ready to go. Its almost like we are being used as the venture capitalist here...lol and I think BFL did the same!  thx! "

[MinermanNC]

My credit card has been charged. I have a zero Pay Pal balance. So they must have paid TH. Right?

It sounds like just your payment actually went through.... and is your order showing processing" ? i don't think" that indicates that paypal released funds to TH tho ?

[justmyname]

My credit card has been charged. I have a zero Pay Pal balance. So they must have paid TH. Right?

It sounds like just your payment actually went through.... and is your order showing processing" ? i don't think" that indicates that paypal released funds to TH tho ?

It says Processing on the TH site. Mine is likely paid. I guess they just send the same email to everyone regardless.  I wonder why the rest haven't went through?   

[MinermanNC]

My credit card has been charged. I have a zero Pay Pal balance. So they must have paid TH. Right?

It sounds like just your payment actually went through.... and is your order showing processing" ? i don't think" that indicates that paypal released funds to TH tho ?

It says Processing on the TH site. Mine is likely paid. I guess they just send the same email to everyone regardless.  I wonder why the rest haven't went through?  

What email are you refering to? the paypal email you receive when you complete a purchase?

EDIT: and did you place your order after they announced they were suspending taking paypal or there abouts? hmmm...lol

[justmyname]

My credit card has been charged. I have a zero Pay Pal balance. So they must have paid TH. Right?

It sounds like just your payment actually went through.... and is your order showing processing" ? i don't think" that indicates that paypal released funds to TH tho ?

It says Processing on the TH site. Mine is likely paid. I guess they just send the same email to everyone regardless.  I wonder why the rest haven't went through?  

What email are you refering to? the paypal email you receive when you complete a purchase?

EDIT: and did you place your order after they announced they were suspending taking paypal or there abouts? hmmm...lol

Todays email

Sorry for taking so long for this order status update.

Here is the update:

PayPal has still not released the hold on our funds. We are still talking to them and trying to get the hold lifted. If something does not work out, we might have to refund all the PayPal orders. In that case we will give all the PayPal customers an option to hold their spot by paying with Credit Card, BTC or Bank Transfer. We have already been approved for a merchant account for Credit Card processing, and the bank will take 2-3 days to setup our account. We are still hopeful that PayPal will release our funds and we won't have to take this step of refunding all the PayPal orders. If not, as soon as our Merchant Account for Credit Card processing is set up by the bank (hopefully before Friday), we will mass-refund all the PayPal orders.

In case of a PayPal mass refund, certainly a lot of customers will fail to repay and hold their spot, resulting in many orders moving up the queue. So please give us another 2-3 days to resolve the issue with PayPal and decide the next step.

Thanks you.

[Silvas]

My Credit Card has already been charged by Pay Pal TerraHash. So they should be able to get the money from Pay Pal if they don't already have it. My account still says processing.  

Same status here on my account/order. Im not a paypal expert, but I think with new or large orders, paypal holds" or more or less has a lean on the money and can hold it. TH is under review, so I am thinking paypal simply is not actually releasing the funds (our order money ) as they are on the hook to reimburse us within 45 days if we are not happy. If they release that money to TH and then something goes south for TH, and the funds are all spent, then paypal will have to cough up the money for all of us, and seprately try to persue getting their (paypal) monies back from TH after repaying us first. So thats my thinking. anyone who knows more on paypal this way, chime in here...lol,,I am not the expert

Paypal likes to put 21 day holds on funds for new merchants, established ebay sellers who start selling in a different category or there's a change in their sales pattern, anyone who has a sudden large influx of money, etc. basically any excuse they can come up with to hold your money for 21 days, and then if 'in their sole discretion' they decide something isn't on the up and up, they have been known to freeze people's accounts so they can no longer accept payments, get to their money or anything else, and keep your money for 180 days before they'll release it.

I've had an ebay and paypal account for over 10 years now and have been an occasional seller; never had a single complaint registered or chargeback filed; and sold an item on ebay after having not sold anything for awhile, under $200, and paypal locked the funds on me.  Paypal has always been bad, but they got even worse after ebay bought them.

Hey thanks for expanding on that. Well, I guess so long as they (paypal) are going to gaurantee a purchasers purchase, they have the right to set their own rules... just not good for the guy on the other end doing the selling ( TH ),,,but thats why so many use paypal I guess, because they feel they have an "out" when things don't go right. I am assuming, TH was hoping to raise capitol for what ever reasons, by making this move...but for me it seems a bit risky to use other peoples money,,well your customers, to get things off the ground before you have a real viable product in hand and ready to go. Its almost like we are being used as the venture capitalist here...lol and I think BFL did the same!  thx! "

Oh it's not as good as it seems, sadly.  They do all this crap in the name of 'fraud prevention' but the sad thing is they blatantly allow fraud - not fraud by merchants or sellers, but fraud by buyers.
A rather widely known fact is that if you sell something on ebay and the buyer disputes it as significantly other than as described, and they provide paypal a tracking number "proving" they shipped the item back to you and it gets delivered, Paypal will automatically side with the buyer, period.  It doesn't matter if they buyer put something else in that box, a rock, some book, or busted up the item they bought and sent it back to you.  Paypal assumes the buyer is telling the truth and shipped the seller back what they received.  Even if you try to fight it, you won't win as a seller on ebay.
If they dispute as not received you can win, but I haven't yet heard any credible reports of a seller winning on a dispute of not as described; and I've heard quite a few horror stories about receiving back some worthless item and the buyer making off with their money and the expensive item they bought.

[justmyname]

EDIT: and did you place your order after they announced they were suspending taking paypal or there abouts? hmmm...lol

I ordered on the 18th. If Pay Pal won't  pay TH they can't order more chips. 

[laughingbear]

I'm sick of all this fud, PayPal would never screw bitcoin users

[Silvas]

I'm sick of all this fud, PayPal would never screw bitcoin users

ROFLMAO you forgot to add the /sarcasm at the end 

[Vigil]

I get screwed if they refund the order. Can we contact Paypal and bitch at them?

[roy7]

Paypal has sometimes put huge holds on indie game developers that sell preorders or beta access to their games. Just can't quite trust them as a merchant, honestly.

[MinermanNC]

I'm sick of all this fud, PayPal would never screw bitcoin users

I did watch a Bloomberg video interview of the CEO of paypal/ebay and he was ask about and if they were looking at bitcoin and he smiled and said yes they are looking at it,,,, as if to say, they were considering using it somehow....ill find the link and post. Also an employee i talked to said he had heard they were looking at ways to incorporate bitcoin into there business services?? but you sure wouldn't know it! lol

[justmyname]

I checked the transaction ID link on my Pay Pal receipt. TH has been verified as paid in full.   

[Vigil]

I checked the transaction ID link on my Pay Pal receipt. TH has been verified as paid in full.   

Paid to their Paypal account - however, they can't get the money you sent them.

[pixl8tr]

So who is getting paid the interest on the money we sent to paypal?  Seems like a Paypal scam to me.

[justmyname]

I checked the transaction ID link on my Pay Pal receipt. TH has been verified as paid in full.   

Paid to their Paypal account - however, they can't get the money you sent them.

Then I guess they'll have to refund our money and we pay with credit cards. TH says 2-3 days to find out for sure.

[jelin1984]

does anyone outside of usa with bank transfer
see your order to be processing
because mine is still on hold

[darkfriend77]

does anyone outside of usa with bank transfer
see your order to be processing
because mine is still on hold

same situation here ... no order status change still "On-Hold" ... makes me feel bad ... i wrote an email ... i opened a ticket ... no answer!

payment went of from switzerland ...