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[Fivestar4everMVP]

Okay just giving an update but the CSFBC  you know the customer service representative has failed to do any goddamn thing about my funds that were stolen way back in April I contacted him on the 17th of June and here we are June 7th and still have not heard crap from them like how long does it take guys can we get our f****** money already you say you value the relationship of your customers will do something about our problem already God you guys suck if any new players are just started playing with freebitco.in heed my warning and stay way away from this website it's going under they suck they won't get back to you if you have a problem and they got inside people that are stealing money pretty sure I don't know for 100% certain but just steer clear of this s*** hole they won't ever help you or get back to you in their emails they suck

It's quite unfortunate but I definitely will have to agree with you with that statement (or accusation rather); that they got some inside people who are stealing customer's money, I mean, it's kind of obviously clear cus; how can one explain the fact that he or she places a withdrawal request on the site, input the correct address where he or she want his or her funds to be sent to, but by some kind of magic, the funds it's processed and sent to a different address entirely.

I don't know, but I really believed that freebitco were up on  their toes working tirelessly to fix their issues and gain back their reputation, I believe even more when I learnt that they hired a new customer representative to take care of users from this forum, but seems their issues are way bigger than any of us had imagined, I do sincerely wish them well and hope they scale through this.

[Poker Player]

If you watch the video you would see we have over 120k referrals with them.

I thought about that after I wrote my message, when I was off the forum. It is logical to have such a revenue with your business. I watched the video but I wasn't remembering that part specifically.

As far as I can see, CSFBC, the account that was supposed to fix freebitco.in's problems has not only not logged in for 4 days but has not posted anything on the forum since June 20. He has run out of the benefit of my doubt.

[Get-Paid.com]

Instant withdrawals are sent within 15 minutes unless the account has been flagged as suspicious by our anti-fraud system and I need to manually review it them to see if they are been using a bot/automation or multi-accounting.

We have over 120k referrals with them since 2014 and received payments from them week after week.
Nothing has changed between this week or 2-4 weeks ago or 1-2 years ago.

The only thing that changed is what we warned about them starting to put more and more withdrawals under review. They cannot sustain the business like this. It's been said so many times. There's no need to repeat it.

[GinnyBanzz]

So is it safe to say that freebitcoin have absolutely not changed their ways and put proper support systems in place? Seems like this one dude they hired who posted a few times on this forum has just given up.

I'm glad I withdraw all my money from here, but I have thousands of referrals and still earn from them, but i'll be constantly withdrawing every few days because I really feel like their time is limited and something bad is brewing.

[iv4n]

So is it safe to say that freebitcoin have absolutely not changed their ways and put proper support systems in place? Seems like this one dude they hired who posted a few times on this forum has just given up.

I'm glad I withdraw all my money from here, but I have thousands of referrals and still earn from them, but i'll be constantly withdrawing every few days because I really feel like their time is limited and something bad is brewing.

This dude they hired probably forgot about his job here... I just thought they'd gotten a little more serious about support both on the site and here, but it seems nothing has come of it, a really bad start. But fbc is not the only site with desperate support, I was lucky obviously, and didn't have any serious problems.

I doubt anything serious is brewing, they have always been like that. They would probably have even more customers if they got serious and dedicated more to fixing all the flaws. And if they don't know what to do, it's enough to go through this thread and see countless good suggestions.

[Betwrong]

This has become a real problem now. I have stopped receiving WOF spins. Are any of the premium members stopped getting WOF spins again? I got 3 days and then again it has stopped coming. Please fix this bug. Thank you.

NO spins on 25 and 26th and then again 30th. It hasn't arrived yet today i.e. 1st july. I'll update if I get today.

Plus I have already sent a ticket to them.

I don't know how it works exactly, but I tell from my own experience, that I used to receive 2 WoF spins daily and I could exchange my reward points for 5 WoF spins too. But that was when I had around 700k sats on my FreeBitco.in account. Then I read a lot of posts here about various problems on the site and withdrew almost everything I had on the site, leaving only 50k sats there. And since then I can't exchange my RPs for more than 1 WoF daily, but it looks like I'm still receiving  2 WoF spins by email, and sometimes. like yesterday, even 3 of them.

[FanEagle]

Instant withdrawals are sent within 15 minutes unless the account has been flagged as suspicious by our anti-fraud system and I need to manually review it them to see if they are been using a bot/automation or multi-accounting.

We have over 120k referrals with them since 2014 and received payments from them week after week.
Nothing has changed between this week or 2-4 weeks ago or 1-2 years ago.

The only thing that changed is what we warned about them starting to put more and more withdrawals under review. They cannot sustain the business like this. It's been said so many times. There's no need to repeat it.

The fact that ever since thequin isn't around to respond to you, you started to write a lot more here because you know that he is not going to give you the answer that you truly deserve, which is sad of course but unfortunate truth at the same time. I get that you are not happy with this place existing, because after all they are your biggest competition, you have the .io version of the exact same name and they get thousands of times more customers than you which makes you upset that people prefer them over your website, so you come here to try to get more customers from them by belittling them in your belief.

What I want you to know that it looks pathetic that you are trying to do this, if you didn't and I saw your website I may have given a chance for you, but now that I have seen what you are trying to achieve? For me your website is just some far away thought that I would never even consider. Be fair, and if you have proof of anything then share it, if not stop trying to put dirt on your competition...

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[Drazen2003]

Very difficult to play today. Too much slow and with many proxy errors.

Last days were bad but today is the worst day in terms of page performance.

Request timed out. Please try again.

[Get-Paid.com]

Just updating, tried to withdraw the other balance with instant withdrawal, it's also showing "Pending":

UPDATE: These 2 payments were processed today.

The fact that ever since thequin isn't around to respond to you, you started to write a lot more here because you know that he is not going to give you the answer that you truly deserve, which is sad of course but unfortunate truth at the same time. I get that you are not happy with this place existing, because after all they are your biggest competition, you have the .io version of the exact same name and they get thousands of times more customers than you which makes you upset that people prefer them over your website, so you come here to try to get more customers from them by belittling them in your belief.

What I want you to know that it looks pathetic that you are trying to do this, if you didn't and I saw your website I may have given a chance for you, but now that I have seen what you are trying to achieve? For me your website is just some far away thought that I would never even consider. Be fair, and if you have proof of anything then share it, if not stop trying to put dirt on your competition...

Your entire post is wrong and full of wrong assumptions.
We have sent thousands of referrals to many other sites, including competitors like DutchyCorp, PipeFlare and others where we're happy to promote them and appreciate the competition.

This has nothing to do with an attempt to belittle FreeBitco.in in order to get more users to come to us.
Just reminding you one more time, we have referred over 120,000 users to FreeBitco.in, we also hold FUN tokens, and we have nothing against them succeeding!

When you refer so many users to a website, you're becoming a sort of a stakeholder, you want to make sure that business can sustain itself for as long as possible. Otherwise your entire work is gone in vain. (Reminder: it did happen already once with FreeDoge.co.in where lots of referred users, i.e. referrals - gone in vein).

All we care about is them doing the right thing and getting a grip on their business.
If we refer users then we want to make sure we send them to proper sites that don't scam their users nor will shut down next week:



If you watch our video you would see the very first thing we mentioned in the video are these words: "We are happy to work with them".

But they keep on not listening, they don't change anything in terms of their operation, so complaints will only pile up and pile up some more. How do we know? Because we've been there.

Many of our users visit their site as well as ours, there's nothing wrong with that. There is no law preventing 2 faucets from co-existing. But there are lots of issues where these guys have 0 customer support. Most users don't need it but practically speaking you do see issues just pile up some more. How would you feel if you were in our shoes? How is that related to belittle their business? We are happily promoting so many other businsses, big or small, and say nothing about it, because it just works, pure and simple.

But what we see here is a disaster waiting to happen. Hopefully it won't but they have to get a grip on it. We did provide several suggestions. They are welcome to take others as well, whatever that is - just do it already.

[Fivestar4everMVP]

Very difficult to play today. Too much slow and with many proxy errors.

Last days were bad but today is the worst day in terms of page performance.

Request timed out. Please try again.

This could be as a result of several things, which the most outstanding is that; it could be possible that the freebitco team are working on something behind the scene, maybe nothing serious enough to warrant putting the site in maintainance mode, which is quite understandable to me since I believe that if they put the site in maintainance mode without formally announcing it, this could trigger alot of assumptions and wrong speculation, which could further dent the image and reputation of the platform.

And just to say further, I personally still believe that the team will definitely fix all the issues, and return back to their normal mode of operations again, what I am suspecting is that, maybe they have some internal issues which has really affected the mode of operations in the backend.
Well, what ever be the case, I am still looking forward to a better freebitco future than it is now.

[Mahdirakib]

~snip~ But there are lots of issues where these guys have 0 customer support. Most users don't need it but practically speaking you do see issues just pile up some more. How would you feel if you were in our shoes? How is that related to belittle their business? ~

The main issue is related to the withdrawal delay, and it looks like they don't want to solve it. The support won't even helpful in withdrawal delays related issues. They will only tell you to wait. In the past, there was not much complaints from the users when 'wetsuit' was using a single hot wallet with enough balance. Maybe the 25% APY of FUN tokens and BTC interest amount has made Freebitco less profitable for him in the long term. That's why they are keeping the users in a frustrated situation.

[16xypjnxlrew]

The main issue is related to the withdrawal delay, and it looks like they don't want to solve it. The support won't even helpful in withdrawal delays related issues. They will only tell you to wait. In the past, there was not much complaints from the users when 'wetsuit' was using a single hot wallet with enough balance. Maybe the 25% APY of FUN tokens and BTC interest amount has made Freebitco less profitable for him in the long term. That's why they are keeping the users in a frustrated situation.

Perhaps the problem lies elsewhere entirely. The hot wallet was emptied by TheQuin, and at the moment wetsuit has a loss of 1 million dollars or more. Now, a question for you: What would you do if you found yourself in such a situation? Would you cover the losses out of your own pocket, considering that it would take about 10 years of earnings from the freebitco.in to cover your loss?

[Poker Player]

Your entire post is wrong and full of wrong assumptions.
We have sent thousands of referrals to many other sites, including competitors like DutchyCorp, PipeFlare and others where we're happy to promote them and appreciate the competition.

This has nothing to do with an attempt to belittle FreeBitco.in in order to get more users to come to us.
Just reminding you one more time, we have referred over 120,000 users to FreeBitco.in, we also hold FUN tokens, and we have nothing against them succeeding!

When you refer so many users to a website, you're becoming a sort of a stakeholder, you want to make sure that business can sustain itself for as long as possible. Otherwise your entire work is gone in vain. (Reminder: it did happen already once with FreeDoge.co.in where lots of referred users, i.e. referrals - gone in vein).

It is clear to me that you would prefer the site to work as it did years ago, because as you say you are somehow invested in it through referrals. It's like a shareholder going to the annual shareholders meeting and pointing out the things that are wrong with the company because he wants them to be corrected, so that the company can do better.

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[Get-Paid.com]

It is clear to me that you would prefer the site to work as it did years ago, because as you say you are somehow invested in it through referrals. It's like a shareholder going to the annual shareholders meeting and pointing out the things that are wrong with the company because he wants them to be corrected, so that the company can do better.

Exactly.

[piebeyb]

And just to say further, I personally still believe that the team will definitely fix all the issues, and return back to their normal mode of operations again, what I am suspecting is that, maybe they have some internal issues which has really affected the mode of operations in the backend.
Well, what ever be the case, I am still looking forward to a better freebitco future than it is now.

Yes, they are solving everything and solving it slowly to be able to restore their reputation. Maybe there are some people who still don't feel confident about this site, but by solving all the cases, of course this will return this site back to normal mode, since the problem occurred and Thequin was inactive. that there may be internal problems that we don't know about and the only way is for them to solve their internal problems so it requires patience to get a response from them to solve the problems we are experiencing.

So far I have never had any problems on this site and I can still withdraw my money from free income from this site, there is no delay in withdrawals but there may also be some cases of late deposit processes and also other cases, but slowly everything the case is solved and there is also a replacement for Thequin in this thread so that he can solve and respond to every complaint and case from other users in this thread, I don't pay too much attention to their problems because not all the cases they write about are based on screenshot evidence, but That doesn't mean I don't trust them, but at least all the problems have been solved slowly, it all takes time and patience too.

[Drazen2003]

And just to say further, I personally still believe that the team will definitely fix all the issues, and return back to their normal mode of operations again, what I am suspecting is that, maybe they have some internal issues which has really affected the mode of operations in the backend.
Well, what ever be the case, I am still looking forward to a better freebitco future than it is now.

Yes, they are solving everything and solving it slowly to be able to restore their reputation. Maybe there are some people who still don't feel confident about this site, but by solving all the cases, of course this will return this site back to normal mode, since the problem occurred and Thequin was inactive. that there may be internal problems that we don't know about and the only way is for them to solve their internal problems so it requires patience to get a response from them to solve the problems we are experiencing.

So far I have never had any problems on this site and I can still withdraw my money from free income from this site, there is no delay in withdrawals but there may also be some cases of late deposit processes and also other cases, but slowly everything the case is solved and there is also a replacement for Thequin in this thread so that he can solve and respond to every complaint and case from other users in this thread, I don't pay too much attention to their problems because not all the cases they write about are based on screenshot evidence, but That doesn't mean I don't trust them, but at least all the problems have been solved slowly, it all takes time and patience too.

Congrats for your optimism but...

...in the last days we are the ones who have to wait more than 10 seconds for each bet when it works and we get the Bad gateway several times.

The site is down more time than it is up for many so I haven't seen any improvement. Rather, I see that it works worse and worse although, it must be said, refunds work well

[GinnyBanzz]

Yeah I second this. I don't see support doing anything, site seems to be getting worse (constant bad gateway errors) and support just non-existent again.

[russeras]

The payments are so bad and low, I believe that more daily emails with the wheel of fortune would be better, apart from the weekly draws, it is impossible to win that.