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Author Topic: Cloudbet | Bitcoin Casino & Sportsbook | The No.1 Bitcoin Gambling Site  (Read 369714 times)
Aqualung89
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July 20, 2018, 10:38:49 PM
 #4981

It was a site where I made a lot of bets at the time but I did not have any problems at that time. Now, I look forward to a development that seems to be the only problem is that the payments lay a little late, only this situation has improved.




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July 21, 2018, 12:16:30 AM
 #4982

@defran I'm really sorry for the delay with your withdrawal while checks were carried out, and i'm really glad it's now been processed. The documents that were requested as proof of identity are fairly common across the industry for KYC requests, we do this to ensure that our players funds are secure when certain red flags are raised.
Bullshit. Why the KYC documents are also asked during a withdrawal process and not during the deposits? By asking for KYC documents, you will be a reliable third-party trusted with confidential information about players. In case of unforeseen circumstances, will you be taking the responsibility of the data breach that might occur?

There are literally 50 other ways to make sure the funds are secure. KYC is the most time consuming, annoying and the unprofessional way of doing it as long as operating a partly illegal gambling website.


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July 21, 2018, 01:01:23 AM
 #4983

This sportsbook could be so much better. I've been betting here for years and thrown thousands of dollars and now that I win a big bet its been pending grading forever.. But yet when I ask them. To. Check a losing result they can right away..

I talk to live chat same recycled excuse. We will escalate the issue and get back to you.. They never do... Customer service is rude.. Especially Roy.. After 3 years at this shit hole I will be leaving to places that pay out.
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July 21, 2018, 09:03:36 AM
 #4984

@defran I'm really sorry for the delay with your withdrawal while checks were carried out, and i'm really glad it's now been processed. The documents that were requested as proof of identity are fairly common across the industry for KYC requests, we do this to ensure that our players funds are secure when certain red flags are raised.
Ok I provided all documents you needed (for my safety as you wrote me Grin). You checked it 20(!) days and successfully verified. But can you tell me the reason why I can't place bets anymore? For my safety too Huh?
Quote
Upon withdrawing the remainder of your funds your Cloudbet account will be closed as we are no longer able to offer our services to you.
Thank you for your patience and understanding on this matter.
               
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July 21, 2018, 11:50:35 AM
 #4985

WARNING!

If you read too much Ronnie's nonsense, you are at risk to get brain cancer!

The deposits customers make are in the wallets of these criminals and for the security of the coins in their wallets the names of the depositors are absolutely and 100% sure irrelevant! Understood?


I talk to live chat same recycled excuse. We will escalate the issue and get back to you.. They never do... Customer service is rude.. Especially Roy.. After 3 years at this shit hole I will be leaving to places that pay out.
Game Protect offers paying sportsbooks. Wink

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July 21, 2018, 06:44:54 PM
 #4986

WARNING!

If you read too much Ronnie's nonsense, you are at risk to get brain cancer!

The deposits customers make are in the wallets of these criminals and for the security of the coins in their wallets the names of the depositors are absolutely and 100% sure irrelevant! Understood?


I talk to live chat same recycled excuse. We will escalate the issue and get back to you.. They never do... Customer service is rude.. Especially Roy.. After 3 years at this shit hole I will be leaving to places that pay out.
Game Protect offers paying sportsbooks. Wink

What like Nitrogen that took 12 hours to process my withdrawal? Whereas cloudbet does is quickly. You and nitrogen have one thing in common. Negative feedback and both scamming businesses. You know nothing about licenses and you tell other how to run businesses. Clown.
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July 21, 2018, 07:05:41 PM
 #4987

WARNING!

If you read too much Ronnie's nonsense, you are at risk to get brain cancer!

The deposits customers make are in the wallets of these criminals and for the security of the coins in their wallets the names of the depositors are absolutely and 100% sure irrelevant! Understood?


I talk to live chat same recycled excuse. We will escalate the issue and get back to you.. They never do... Customer service is rude.. Especially Roy.. After 3 years at this shit hole I will be leaving to places that pay out.
Game Protect offers paying sportsbooks. Wink

What like Nitrogen that took 12 hours to process my withdrawal?
All those who signed up with Game Protect at Nitrogensports never had a problem.

12 hours to process a withdrawal is absolutely within a legitimate timefime.


Whereas cloudbet does is quickly.
Cheesy If you read the previous pages in this thread you will see that Fraudbet withdrawals take days, weeks or never!


You and nitrogen have one thing in common. Negative feedback and both scamming businesses.
1) The trust rating for Game Protect is flawless

2) Have you opened a scam accusation against Game Protect like it is common here on bitcointalk? If not why not?


You know nothing about licenses and you tell other how to run businesses. Clown.
Please give examples of how I know nothing about licenses?

Please give examples of how I tell others how to run businesses?

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July 26, 2018, 09:59:10 AM
 #4988

Hello
Recently I also encountered a problem on Cloudbet.
They blocked my account and 27/06/18 asked me to send all the documents, 28/06/18 I sent everything photos to the e-mail, I was told what to expect, it was almost a month ago, nobody answered me, my account is still blocked and there is nothing to help in the chat.
If here if at least one representative of this company, I ask to help in solving my problem.
My details on the Cloudbet

username - hlyzy89
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July 26, 2018, 02:53:20 PM
 #4989

Sorry for the lack of posts over the last couple of days, I was off work on Tuesday and working on a few campaign plans yesterday. I'll try to wrap up all the responses below.


@Patatas Any data we receive from KYC requests is stored securely and is only used by Cloudbet, never shared with any third parties. We respect our player's need for privacy and only take these steps when there are serious concerns raised about the security of a member's account. We also comply with all requests for data removal.


@SportsClapper Sorry to hear you have had a bad experience recently, last month we made some changes to our sportsbook which added a lot of new features but also brought up a few issues in regards to grading on specific events. We made an announcement at the time and have been manually checking and regrading any reported issues while our teams work on a longterm fix. If you experience any issues with this please contact support or drop me a line here or @Cloudbet on Twitter and we'll get it resolved for you asap.


@defran Unfortunately I don't have access to player accounts so cannot see the results of the investigation directly (for player privacy), our support teams should have contacted you directly via email regarding this. Please let me know if this is not the case and I'll follow up for you.


@game-protect The few people who have experienced delays who post on the forum are an unfortunate exception, and part of the reason I am active on here is to catch anything that falls between the cracks. We process a huge amount of withdrawals every day and 80-90% are processed instantly via our automatic system.

Quote
The trust rating for Game Protect is flawless

Quote
Trust: -64: -6 / +0 Warning: Trade with extreme caution!

I can understand that you need to spam the forums to try and generate business and push your affiliate links, but resorting to personal attacks against staff comes across a little petty.


@hlyzy89 I'm really sorry to hear you are still waiting on a response from support, I'll pass on your details and request that your payment is made immediately as a priority.


Thanks very much,

Ronnie @ Cloudbet

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July 30, 2018, 09:51:19 AM
 #4990




Celebrate the birthday of Bitcoin Cash with free credit at Cloudbet!

On August 1st 2018 bitcoin cash will be one year old, and Cloudbet are marking this historic event with another promotion to reward fans of the fork!

Last year Cloudbet made history by becoming the first online sportsbook and casino to honour the Bitcoin Fork, crediting players who had deposited bitcoin before the 1st August with free BCH to match their current BTC balance, and cementing our position as the true home of player-focused crypto betting.

Over the past year we have continued to support bitcoin cash, accepting the fledgling cryptocurrency for all bets across our sportsbook and casino services, and adding BCH to all of our existing welcome bonuses and promotional schemes.

With the global crypto community growing in leaps and bounds over the past year we wanted to do something a bit special to celebrate this year’s anniversary, so we are giving our bitcoin cash customers another boost:

On August 1st 2018, for 24 hours only, we’ll exclusively match any deposit of bitcoin cash, directly into your Cloudbet account!

Getting involved is easy - simply visit your Cloudbet account dashboard and click to opt in to the bonus!

You’ll be able to use the bonus bitcoin cash just as you would with any other deposit - roll the dice in our online casino, or bet big on your favourite sporting events live in-play at our extensive crypto sportsbook. Not yet signed up to Cloudbet? It takes less than 2 minutes to create an account and you’ll still receive your original deposit bonus!

Full terms and Conditions can be found here

Have a great week!

Ronnie @ Cloudbet

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July 30, 2018, 01:17:05 PM
 #4991

30 times wager on sportsbook seems too much
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July 30, 2018, 01:41:21 PM
 #4992

@vd309 The x30 rollover only applies to casino rather than sportsbook, but thank you for pointing it out - I'll ask our team to edit the Birthday Bash T&Cs to make them more clear  Smiley

Outside of this promotion our usual rollover is just x1.

Thanks very much,

Ronnie @ Cloudbet

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July 30, 2018, 03:04:42 PM
 #4993

Hello
Recently I also encountered a problem on Cloudbet.
They blocked my account and 27/06/18 asked me to send all the documents, 28/06/18 I sent everything photos to the e-mail, I was told what to expect, it was almost a month ago, nobody answered me, my account is still blocked and there is nothing to help in the chat.
If here if at least one representative of this company, I ask to help in solving my problem.
My details on the Cloudbet

username - hlyzy89

What lead you to send money to a criminal operation?


WARNING TO ALL CLOUDBET USERS AND NEW USERS - DO NOT DEPOSIT FUNDS - THEY HAVE NO LICENSE!

Copy paste from cloudbet.com website:

"Cloudbet is a licensed bitcoin betting site by E-Gambling Montenegro.

E Gambling Montenegro d.o.o (Podgorica, Moskovska br. 65., reg. no. 5-0615951) hereby certifies that under the concession (serial no. AA 001588, numeric no. 133-01/15 5A i 1ERR) and approval (no. 02/02-118/4), organize and operate games of chance in Montenegro on website  in accordance with the Agreement on management and financial cooperation, concluded between E Gambling Montenegro d.o.o. and TIGER TREE HOLDINGS do.o.o (Cetinje, Njegoseva br. 97., reg. no. 50721755) TIN: 03035166 on 5 March, 2015 which is valid from 05 March, 2017 until 05 September 2018."


Cloudbet.com facts and figures:

Cloudbet.com has no license whatsoever
E Gambling Montenegro has no licence - it was revoked from them last year. E gambling Montenegro by the law CAN NOT give gambling licenses to other companies.
Company that is behind Cloudbet.com is Tiger Tree Holding DOO which is opened up on stolen ID and it is a case of Identity theft
Tiger Tree Holdings DOO location is an empty store front in Cetinje, Montenegro. Also on this address there are 12 more other companies registered - also frauds.


OFFICIAL EMAIL from Montenegro authorities:


"Što se tiče priređivača E-Gambling Montenegro DOO, koncesija za priređivanje igara putem interneta ovom društvu je oduzeta 30.06.2017. godine, a Ugovor o koncesiji za priređivanje putem automata ovom privrednom društvu istekao je dana 04.02.2018. godine i nije produžen."


Translation to English:

"As for the E-Gambling Montenegro LLC organizer, the concession for Internet games to this company was seized on June 30, 2017. On the 4th of February, 2018, the Concession Agreement for automated automation was expired. It is not extended."


CLOUDBET.COM HAS NO LICENSE!

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July 30, 2018, 03:22:48 PM
 #4994

@game-protect The few people who have experienced delays who post on the forum are an unfortunate exception, and part of the reason I am active on here is to catch anything that falls between the cracks. We process a huge amount of withdrawals every day and 80-90% are processed instantly via our automatic system.
If you read the last 2 years in this thread you will see it is not a few people!

Despite of this, only a small percentage of your victims find your thread on bitcointalk and make a post here. Over 90% of your victims will not find your thread here and remain scammed.

Additionally, customers have to find a thread on the internet to probably get threir issues solved clearly confirms a failed business. The only reason why you can continue acting in such a shady manner is

1) You are an illegal and criminal operation and it is difficult to hold you liable for what you are doing. So you can do and say whatever you like without any consequences.

2) Many little and no brain players and shady affiliates out there feeding your organized crime fraud scheme.


Quote
The trust rating for Game Protect is flawless

Quote
Trust: -64: -6 / +0 Warning: Trade with extreme caution!

I can understand that you need to spam the forums to try and generate business and push your affiliate links, but resorting to personal attacks against staff comes across a little petty.
Where is a personal attack? I do not know the participants of your Fraudbet operation personally and therefore can not attack them personally!

I even do not care if dumbasses send their money to your Fraudbet operation. Dumbasses get what they deserve! Cheesy

But please enlighten me, what does -64: -6 mean?

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July 31, 2018, 09:53:59 AM
 #4995




Celebrate the birthday of Bitcoin Cash with free credit at Cloudbet!

On August 1st 2018 bitcoin cash will be one year old, and Cloudbet are marking this historic event with another promotion to reward fans of the fork!

Last year Cloudbet made history by becoming the first online sportsbook and casino to honour the Bitcoin Fork, crediting players who had deposited bitcoin before the 1st August with free BCH to match their current BTC balance, and cementing our position as the true home of player-focused crypto betting.

Over the past year we have continued to support bitcoin cash, accepting the fledgling cryptocurrency for all bets across our sportsbook and casino services, and adding BCH to all of our existing welcome bonuses and promotional schemes.

With the global crypto community growing in leaps and bounds over the past year we wanted to do something a bit special to celebrate this year’s anniversary, so we are giving our bitcoin cash customers another boost:

On August 1st 2018, for 24 hours only, we’ll exclusively match any deposit of bitcoin cash, directly into your Cloudbet account!

Getting involved is easy - simply visit your Cloudbet account dashboard and click to opt in to the bonus!

Great promotion,

You’ll be able to use the bonus bitcoin cash just as you would with any other deposit - roll the dice in our online casino, or bet big on your favourite sporting events live in-play at our extensive crypto sportsbook. Not yet signed up to Cloudbet? It takes less than 2 minutes to create an account and you’ll still receive your original deposit bonus!

Full terms and Conditions can be found here

Have a great week!

Ronnie @ Cloudbet

Nice promotion, I haven't used BCH before, do you have any info on best places to buy bitcoin cash so I can get some ready to deposit tomorrow?  Grin
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July 31, 2018, 01:31:33 PM
 #4996

@pemish We actually have a blog that should be coming out later today that details how to buy Bitcoin Cash, as well as the best locations based on your needs (privacy, low price, etc) - I'll post here with a link as soon as it's live!

For now I'd recommend checking out this excellent guide by our friends at CoinTelegraph.

UPDATE: And here's our comprehensive guide on "How to buy Bitcoin Cash"  Grin

Have a great day!

Ronnie @ Cloudbet

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July 31, 2018, 03:59:32 PM
 #4997

@pemish We actually have a blog that should be coming out later today that details how to buy Bitcoin Cash, as well as the best locations based on your needs (privacy, low price, etc) - I'll post here with a link as soon as it's live!

For now I'd recommend checking out this excellent guide by our friends at CoinTelegraph.

UPDATE: And here's our comprehensive guide on "How to buy Bitcoin Cash"  Grin

Have a great day!

Ronnie @ Cloudbet


Thanks Ronnie - great article! Really looking forward to it tomorrow now Smiley
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July 31, 2018, 10:40:37 PM
 #4998

why is my account checked for 7 months already?
Ronnie explain to me! I sent all the documents you asked for!
Support ignores me, does not answer letters!
What is the problem?
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August 01, 2018, 12:56:54 PM
 #4999





This year Cloudbet became the first online crypto sportsbook and casino to honour the fork by crediting our players with free bitcoin cash equal to their bitcoin balance.

Today marks the anniversary of the Bitcoin Cash fork, and to celebrate, for 24 hours only, we are matching all deposits of BCH at Cloudbet!

Deposit now and double your money!

Details here

Ronnie @ Cloudbet

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August 01, 2018, 01:05:46 PM
 #5000

@Mozefog Unfortunately I am unable to discuss the ongoing investigation publicly, but I'll request that our support teams send you an update directly via email.

Thanks very much,

Ronnie @ Cloudbet

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