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Author Topic: Cloudbet | Bitcoin Casino & Sportsbook | The No.1 Bitcoin Gambling Site  (Read 404482 times)
SyGambler
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June 26, 2019, 11:22:22 PM
 #5981

is there any country or account restrictions  going on? some thing weird is happening with me
today tried to search for some tennis matches in cloudbet , I was logged out and searched for one game then I found it and found the odds for it
after I signed in it showed me that there are no markets available for that match even tho I was able to see the odds before I log in

any explanation ?

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June 27, 2019, 04:06:13 AM
 #5982

@Ronnie. What is the feedback on Westworld betting? Are your sportsbook teams interested in having it on the website?

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June 27, 2019, 04:17:47 AM
 #5983

Just wanted to give everyone a heads up that Cloudbet seems to be having some issues with Withdrawals lately. Used to get Instant withdrawals with them now every withdrawal is marked as "needed to be processed manually" and support just keeps giving you the run around of "could take up to 24hs or 48hs" in rare occasions for some large withdrawals to go thru.
However no matter how small the withdrawal same issue occurs.
I was told by Miguel the chat rep that my withdrawal should be processed shortly (been trying since yesterday).
It is important to note that my account is not locked or frozen or limited in any other form because I have been able to keep playing (getting excited on new soccer and baseball matches, cancelling the long waiting withdrawals and rebetting again).
Will keep you guys updated.
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June 27, 2019, 09:35:41 AM
 #5984

I ignored this bet because 1.43 was too little for me.

@an@sha - That's fair, and thanks to your report you shouldn't run into the same issue again (now that our teams have had a chance to track down the cause).

is there any country or account restrictions  going on?

@SyGambler - Not that i'm aware of (aside from our usual blocks on players from restricted territories), but I did have a similar report through Twitter recently so i'm going to ask one of our team to investigate for you. There was a weird issue yesterday where certain markets were temporarily locked, but this was resolved within minutes so unless you were very unlucky with timings it couldn't be that.

@Ronnie. What is the feedback on Westworld betting? Are your sportsbook teams interested in having it on the website?

@bbc.reporter - The last response I got was that it was being considered, but with the relatively low interest in the GoT odds it's proving to be a hard sell. I'll keep pushing and update you with any further information I receive.

@jamiroqua - Apologies that you have experienced a delay. You are correct that some withdrawals are processed manually, but the vast majority are still processed quickly using our automated system. If you could please DM me your Cloudbet nickname I'll have our teams investigate for you in case there is a reason you are being bumped into the manual queue.

Thanks, and have a great day!


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leea-1334
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June 27, 2019, 12:22:47 PM
 #5985

Hmm,,, it is a shame that Cloudbet seems to keep having problems all the time with their betting the way the wagers are graded and then also withdrawal issues. They already did a lot to clean up the old problems and now new ones are cropping up. I suggest to the site that they should go in and clean up all the bugs because they seem to be really coming up all over the place now.

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June 27, 2019, 11:26:57 PM
Merited by Cloudbet (1)
 #5986

I ignored this bet because 1.43 was too little for me.

@an@sha - That's fair, and thanks to your report you shouldn't run into the same issue again (now that our teams have had a chance to track down the cause).

is there any country or account restrictions  going on?

@SyGambler - Not that i'm aware of (aside from our usual blocks on players from restricted territories), but I did have a similar report through Twitter recently so i'm going to ask one of our team to investigate for you. There was a weird issue yesterday where certain markets were temporarily locked, but this was resolved within minutes so unless you were very unlucky with timings it couldn't be that.

@Ronnie. What is the feedback on Westworld betting? Are your sportsbook teams interested in having it on the website?

@bbc.reporter - The last response I got was that it was being considered, but with the relatively low interest in the GoT odds it's proving to be a hard sell. I'll keep pushing and update you with any further information I receive.

@jamiroqua - Apologies that you have experienced a delay. You are correct that some withdrawals are processed manually, but the vast majority are still processed quickly using our automated system. If you could please DM me your Cloudbet nickname I'll have our teams investigate for you in case there is a reason you are being bumped into the manual queue.

Thanks, and have a great day!



As I promised to keep everyone posted, my withdrawal was actually processed yesterday a few hours after my post, but I couldn't make it to the computer earlier for being to busy with work and family. Thank you Cloudbet and wish everyone a happy betting Smiley Lets go Brazil!!!
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June 28, 2019, 10:55:39 AM
 #5987

As I promised to keep everyone posted, my withdrawal was actually processed yesterday a few hours after my post, but I couldn't make it to the computer earlier for being to busy with work and family. Thank you Cloudbet and wish everyone a happy betting Smiley Lets go Brazil!!!

Thanks for taking the time to come back and confirm the withdrawal was processed; enjoy your winnings!  Cheesy


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June 28, 2019, 06:43:03 PM
 #5988

As I promised to keep everyone posted, my withdrawal was actually processed yesterday a few hours after my post, but I couldn't make it to the computer earlier for being to busy with work and family. Thank you Cloudbet and wish everyone a happy betting Smiley Lets go Brazil!!!

Thanks for taking the time to come back and confirm the withdrawal was processed; enjoy your winnings!  Cheesy



Absolutely, Thank you. I recommend Cloudbet, very competitive lines and unmatched live bet system.
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June 30, 2019, 10:28:24 AM
 #5989

Hello Ronnie. Is there any info about signature campaign? Was it successful? Did Cloudbet got enough engagement or less than expected? Any plans to continue campaign?

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July 01, 2019, 12:28:51 PM
 #5990

@jamiroqua - Thanks very much!  Smiley

@TopTort777 - Unfortunately we didn't get the results we were hoping for so the signature campaign is going to remain paused for now.




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July 02, 2019, 10:34:20 AM
 #5991

Good morning all!

We are currently offering a 1mBTC Risk Free Bet on Wimbledon for all new Canadian customers! You can find all the details here

Don't forget, if you sign up today you'll also get a 100% first deposit bonus of up to 5 BTC!  Grin

If you are planning to take advantage of the risk free bet offer it's definitely worth checking out our tennis expert's guide to Wimbledon 2019, where he breaks down the data behind grass court form for some of the tournament's main contenders.


Meanwhile in the US, patriots are preparing for their 4th July independence day celebrations, and what better way to celebrate than a festival of gluttony?  Wink

That's right, Nathan's Famous Hot Dog eating competition is back, and we are taking bets on the men's and women's winners, as well as the total number of hot dogs consumed!

Feeling hungry? You can ketchup on our guide to the event and tips for the best odds here.

You could be our next big weinner!  Wink



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July 03, 2019, 04:01:54 AM
 #5992

@Ronnie. The Game of Thrones' hard sell on Cloudbet might be because of the high minimum stake. I reckon it might have been better if it had been lowered to make it more affordable for everyone.

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July 03, 2019, 07:42:22 AM
 #5993

Morning all,

@deadley - That's really odd, I've just checked myself and the limits seem much lower than I remember. I've forwarded your message to our head of sportsbook and will get back to you ASAP with their response. Hopefully it's just a temporary issue that can be fixed before the next match!




Ronnie,

Still very low limit, except world cup matches not able bet for winning over 0.006 Btc, it's really low. Don't know why it's low to me and normal for other. Waiting for your response, you told me last time you will get back to me asap, but more than a week passed and no response yet.
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July 03, 2019, 08:39:10 AM
Last edit: July 04, 2019, 02:30:08 PM by Cloudbet
 #5994

@deadley - I'm really sorry, our teams are still investigating the reports but I'll chase them up for an update.

@bbc.reporter - Unfortunately we weren't able to lower the stakes, which I agree probably contributed to the slow uptake on the GoT markets. I've passed on all the player feedback from the GoT thread to our sportsbook teams along with my thoughts on the markets. Hopefully this will help move us towards lower min stakes for the entertainment markets in the near future, but I can't make any promises from my position.


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fullhdpixel
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July 04, 2019, 03:08:25 PM
 #5995

There is a really weird dilemma going on with cloudbet at all times. There are more people constantly asking for something or requesting help and there is always someone helping them (the support is just basically the best out there EVER!).

However, this also creates the question of "is there more problems on cloudbet which is why there is always someone asking for help or is it because they give so amazing help that people just tend to ask questions more frequently?" , we literally don't know if it is because cloudbet having problems that the support has to always be on their toes or if it is because support is always helping people that causes them to ask these, like how could we even know the answer to this, there is no data to support this kind of question neither.

In any case, this sportsbook is by far the best support I have ever seen in all sportsbooks, maybe they also have problems and that is bad, maybe they don't we don't know the answer to that but we know very well that even if you have any troubles, it will be solved in no time.

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July 04, 2019, 04:52:59 PM
Last edit: July 04, 2019, 07:11:33 PM by ralle14
 #5996

However, this also creates the question of "is there more problems on cloudbet which is why there is always someone asking for help or is it because they give so amazing help that people just tend to ask questions more frequently?" , we literally don't know if it is because cloudbet having problems that the support has to always be on their toes or if it is because support is always helping people that causes them to ask these, like how could we even know the answer to this, there is no data to support this kind of question neither.

In any case, this sportsbook is by far the best support I have ever seen in all sportsbooks, maybe they also have problems and that is bad, maybe they don't we don't know the answer to that but we know very well that even if you have any troubles, it will be solved in no time.

Maybe it's due to user's experience or ronnie being more approachable and reliable. Sometimes their live chat might not be active and their ann thread is another way of reaching out for support. Also you could get a better answer if you ask here in their thread than on their live chat imo.

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July 08, 2019, 01:49:43 PM
 #5997

Havent heard about Cloudbet for a long time?

I will fix that out. Take a look on a what Cloudbet offered in June from blog's article "Bitcoin sports betting highlights | June 2019"

Would be grate to hear what Cloudbet is preparing for July. So far "Nathan’s Hot Dog Eating Contest" ended recently. What is going to be next ?

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July 09, 2019, 07:18:57 PM
 #5998

This website is ABSOLUTE trash. Customer Service is clueless. They don't help you with anything, just offer the same recycled answer.
Bullshit website. And no Ronnie you know EXACTLY who I am, I will not PM you here.
If you are really disappointed and if they have held back your money then you can very well do that publicly and let the entire community know about the situation and let them have a chance to say what is the real issue and if they are able to sort your issue what is the big deal, sine you have posted here you must very well clarify everything rather than post cryptic messages which is better for everyone.

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July 10, 2019, 11:15:08 PM
 #5999

This is the last warning for cloudbet to solve my problem with an account. Cloudbet's representative is aware of my problem and he/she is not trying to help me. When I open live chat, they close it.

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July 11, 2019, 10:30:11 AM
 #6000


Morning all, hope everyone's having a good week!

Anyone watching the cricket today? The semi final between England and Australia has started off strong with 3 wickets falling in the first 6 overs!  Shocked

Tennis more your thing? There's also women's singles semi final action today at Wimbledon, with Svitolina v Halep and Williams v Strýcová.

@bakasabo - Thanks for sharing our blog!  Cheesy

I'm currently planning a new competition to launch soon, I gave a few details away in a feedback thread in Games and Rounds here.

In terms of sporting events it's going to be a fairly quiet summer, but we currently have plenty of Wimbledon and Cricket World action to keep us going until the sports seasons kick off!

@7788bitcoin - I can't find the post your quote came from, was it in another thread?

@Whatarush2791 I've managed to find your account details, but can't seem to find any outstanding issues. If you are still experiencing problems then please PM me with some details and I'll pass it on to our support teams ASAP.

@nikica99 - Apologies I missed your PM (I'm getting a lot of messages from the CWC pool at the moment) I've just checked in with our teams and the problem should now be solved, but if you are still experiencing issues with your account then please let me know and I'll keep chasing for you.

Have a great day!


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