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Author Topic: Cloudbet | Bitcoin Casino & Sportsbook | The No.1 Bitcoin Gambling Site  (Read 464634 times)
efxes
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October 08, 2020, 09:32:26 AM
Merited by awesome31312 (1)
 #6741

Cloudbet is continuing to phish for deposits FROM USA CUSTOMERS.  All of their recent tweets are about accepting bets on USA POLITICS.  They are looking to outright steal player money especially USA citizens.

https://twitter.com/Cloudbet/status/1314049132777009152
https://twitter.com/Cloudbet/status/1314046182511968258
https://twitter.com/Cloudbet/status/1314036516889403394
https://twitter.com/Cloudbet/status/1314032452633989121
https://twitter.com/Cloudbet/status/1314030860069347329
https://twitter.com/Cloudbet/status/1314028359920177152
https://twitter.com/Cloudbet/status/1314027663137284098
https://twitter.com/Cloudbet/status/1314022452758933504
https://twitter.com/Cloudbet/status/1314021552707387392
https://twitter.com/Cloudbet/status/1314013709149171713

These are all in the last day.  Every single post is about USA politics, yet they are stealing USA player money.

Cloudbet is about to become exposed if they don't pay the balance of Efxes very soon.  There are multiple people very upset with Cloudbet's actions in regards to Efxes.
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efxes
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October 08, 2020, 09:51:18 AM
 #6742

These betting companies are insolvent.  There's almost no sports.  No crowds.  Sports is dying.  They're getting less money so they feel less need to pay out account balances and stiff on the deposited funds.  It's unbelievable. 

Basically begging for action on the USA betting odds so they can roll anyone they suspect of betting from the USA.
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October 08, 2020, 10:45:44 AM
 #6743

Hi all -

Firstly, please accept our apologies for the delay in response and thank you to all - especially the senior members of the community - for your patience while we collated all of the relevant facts so that we could respond extremely accurately.

A comment on @efxes's case from Cloudbet.

1. Cloudbet does not accept players from USA. If USA players attempt to create an account, they see a clear message that their jurisdiction is prohibited.

2. If a player is found to be circumventing our automated checks and connects from a prohibited jurisdiction (such as USA), their account is immediately frozen pending an investigation. In this case, the player in question knowingly and deliberately circumvented our location checks, and was discovered and confirmed to be located in USA. They provided both ID and address proof from USA and also repeatedly attempted to login from USA IP addresses. 

That the player is located in the USA is without doubt, and we prohibit all players from USA. That they knowingly and deliberately circumvented our country checks is also without doubt.

3. In accordance with our T&Cs, in these situations we reserve the right to void all bets and return their account balance, up to the sum of their deposits. Furthermore, we reserve the right to confiscate funds in certain cases (such as repeat offenders). We did not confiscate any funds in this case, but instead voided all bets.

4. In this particular case, the customer has already withdrawn more than the sum of their deposits and accordingly we consider the matter closed. If the player offers their consent, we can gladly share transaction hashes of all relevant transactions.

5. Additionally, the player is sharing information and making claims in public web forums (such as this one) that they know to be untrue. For example, the player claims they have provided us with address proof outside of the USA which is untrue. The player has also made other untrue claims - such as the size of their deposits.

6. We continue to have a duty of privacy to the player, so cannot publish information we have that directly contradicts their claims without the player's explicit consent. We can, however, share this with our regulator, or an arbiter with the player's consent. Additionally, if the player would like to consent to us sharing this information with select senior members of the community, we would be happy to do so.

7. If the player wishes to continue their claim, we strongly encourage the player to take their case to either Curacao eGaming or AskGamblers.com, either of whom will act as an arbiter. We agree to be bound by any ruling they make in this case.

Fellow members - we know the player is creating a lot of noise about this case, and we treat every claim of this nature seriously, but in this situation, the player knowingly tried to circumvent our rules, was caught, has already withdrawn more than their deposit, and is providing false information in public. We ask for the community's support to dismiss these false claims by the player.

Thanks

Team Cloudbet


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October 08, 2020, 10:55:32 AM
 #6744

@cloudbet: Stop this mess.
You have already made fun of your own enough. You accepted this player as a customer, he was allowed to make deposits, and now that he has won some money, you are going to whine for documentation. If you really want to abide by the rules, then you should immediately request identification from KYC after a deposit, and not bring it up if a user has won a lot. This customer has deposited, you have accepted the bets so you are paying out. No nonsense arguments. Pay the customer.
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October 08, 2020, 11:01:21 AM
 #6745

Cloudbet, I commend you for responding here but I have to give you my two cents.. If you want to terminate this users account for violating your rules - that's fine. But if you accepted him to place bets in the past (and withdraw by the looks of it?) I don't think you can leverage that with their latest deposit/s. IMO the only right thing to do is to send back the most recent deposit (whatever the amount is) and then terminate their account. Retroactively punishing him when you probably should have picked up on it in the past is not the way to go.

But let's see what happens.

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October 08, 2020, 12:10:40 PM
 #6746

Cloudbet, I commend you for responding here but I have to give you my two cents.. If you want to terminate this users account for violating your rules - that's fine. But if you accepted him to place bets in the past (and withdraw by the looks of it?) I don't think you can leverage that with their latest deposit/s. IMO the only right thing to do is to send back the most recent deposit (whatever the amount is) and then terminate their account. Retroactively punishing him when you probably should have picked up on it in the past is not the way to go.

But let's see what happens.

The most recent deposits are all at the same exact time.  It's 74 BCH, I just sent 20% from my bankroll each time just because I was firing so hard at the time.

They need to return what was in the account.
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October 08, 2020, 12:11:53 PM
 #6747

@cloudbet: Stop this mess.
You have already made fun of your own enough. You accepted this player as a customer, he was allowed to make deposits, and now that he has won some money, you are going to whine for documentation. If you really want to abide by the rules, then you should immediately request identification from KYC after a deposit, and not bring it up if a user has won a lot. This customer has deposited, you have accepted the bets so you are paying out. No nonsense arguments. Pay the customer.

What cloudbet is saying is this:  Let's say my account was up $30,000.

They are then allowed to wait until I make a deposit of $30,000.  They can then freeze the account and steal $30,000 of my last deposits from the account.

DO NOT LET THEM GET AWAY WITH THIS PLEASE.
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October 08, 2020, 12:13:18 PM
 #6748


7. If the player wishes to continue their claim, we strongly encourage the player to take their case to either Curacao eGaming or AskGamblers.com, either of whom will act as an arbiter. We agree to be bound by any ruling they make in this case.

Team Cloudbet

AskGamblers will not take the case due to it being in regards to sports betting since you froze the account due to your own mis-grade error.  Unbelievable.

You can't just do what's right and return the balance of the account?
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October 08, 2020, 12:21:06 PM
 #6749

@cloudbet: Stop this mess.
You have already made fun of your own enough. You accepted this player as a customer, he was allowed to make deposits, and now that he has won some money, you are going to whine for documentation. If you really want to abide by the rules, then you should immediately request identification from KYC after a deposit, and not bring it up if a user has won a lot. This customer has deposited, you have accepted the bets so you are paying out. No nonsense arguments. Pay the customer.

What cloudbet is saying is this:  Let's say my account was up $30,000.

They are then allowed to wait until I make a deposit of $30,000.  They can then freeze the account and steal $30,000 of my last deposits from the account.

DO NOT LET THEM GET AWAY WITH THIS PLEASE.

CLOUDBET SHOULD BE KICKED OUT OF THIS FORUM FOR GOOD.  THEY ARE A DANGER TO ANYONE WANTING TO DEPOSIT MONEY TO A SPORTSBOOK OR CASINO.  PLEASE.  Please community, help me here.  This is unbelievable.  Again, they can just wait for me to deposit up to $30,000 which is what they say I won off of them and then steal that back? 

Please kick out Cloudbet from the community for good.  They must pay me back.
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October 08, 2020, 12:23:18 PM
 #6750

Normally, a good bookmaker resolves this neatly with the customer. Instead, Cloudbet chooses to play it even harder and the player may file a complaint with the license committee. Scandalous. By the way, this is also extremely curious:



How dare Cloudbet actually use the word "false information"? The only ones who give false information are themselves.
So that instant withdrawal is completely wrong and misleading. And is only a bait to acquire customers. Much has been written about instant payouts, and I am now firmly convinced that such a thing does not exist with most bookmakers. Otherwise, Cloudbet would have just paid out as it says they pay out immediately. But they don't do that at all. They just make themselves more and more ridiculous with their attitude.

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October 08, 2020, 12:27:53 PM
 #6751

Normally, a good bookmaker resolves this neatly with the customer. Instead, Cloudbet chooses to play it even harder and the player may file a complaint with the license committee. Scandalous. By the way, this is also extremely curious:



How dare Cloudbet actually use the word "false information"? The only ones who give false information are themselves.
So that instant withdrawal is completely wrong and misleading. And is only a bait to acquire customers. Much has been written about instant payouts, and I am now firmly convinced that such a thing does not exist with most bookmakers. Otherwise, Cloudbet would have just paid out as it says they pay out immediately. But they don't do that at all. They just make themselves more and more ridiculous with their attitude.



Guys, DO NOT GET THIS OUT OF YOUR HEAD.  Never let them live with this:
If a player is in the green up to any amount (example $100,000) and a player goes to deposit $50,000.  Cloudbet can then confiscate that $50,000 and kick them off the site, citing some absurd violations. 

Please do not get them get away with blatant theft.  It is absurd.  They need to be banished from the community with this behavior.

I've filed complaints with every single place I can.  I've filed complaints with sbrforum, ecuracao gaming, askgamblers, thepogg, lcb.org, and more.  I've put scam accusations on multiple sites.  Someone is building cloudbetscams.com.  I'm doing everything I can so that people understand that this company is stealing money.  You can't just wait for me to deposit and steal it .  You can't.  Just because my account is in the green does not give you the right to steal the funds. 

DO NOT GET THAT OUT OF YOUR HEAD.  Cloudbet can take any account in the green over a period of time, and steal the last deposited funds citing a TOS violation. 


Please help.  PLEASE.  do not let this thread go back to normal.  Kick them off the forum even.  Bitcointalk is a historic place and it's being overrun by corporate scammers like this one.  Please.  They just stole $15,000 from me, a life-changing amount, truly.  Please help.
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October 08, 2020, 12:34:48 PM
 #6752

@cloudbet: Stop this mess.
You have already made fun of your own enough. You accepted this player as a customer, he was allowed to make deposits, and now that he has won some money, you are going to whine for documentation. If you really want to abide by the rules, then you should immediately request identification from KYC after a deposit, and not bring it up if a user has won a lot. This customer has deposited, you have accepted the bets so you are paying out. No nonsense arguments. Pay the customer.

I deposited $20,000 that day.
I went to withdraw $15,000.

They are keeping the funds and insulting me in the public forum.  I provided ample documentation from outside the country after I sent in my permanent residence in the USA.  I also have not provided any false facts about large deposits.  All of my deposits and cashouts can be seen here:
https://medium.com/@drivingforpennies/cloudbet-scams-customer-for-15-000-in-bitcoin-cash-67-bch-steals-last-deposited-funds-fcbae7016dd0



These are the last deposits on the account:


You accepted the deposits but you can just steal the deposits if my account is in the profit?  You need to return these funds.  I lied about NOTHING.  You are smearing me.  I am outraged and everyone in the community should be too.  These people can't keep gallavanting around and doing this for years stealing from people.  They can ruin lives like this. 
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October 08, 2020, 12:35:21 PM
 #6753

@cloudbet: Stop this mess.
You have already made fun of your own enough. You accepted this player as a customer, he was allowed to make deposits, and now that he has won some money, you are going to whine for documentation. If you really want to abide by the rules, then you should immediately request identification from KYC after a deposit, and not bring it up if a user has won a lot. This customer has deposited, you have accepted the bets so you are paying out. No nonsense arguments. Pay the customer.

That is sound logic it happen so many times on other gambling sites, if he has not won a big amount of money I don't think you will freeze his account but because he won big amount you raise up that issue you should have freeze his account on his first bet, this clients could have play for months without him knowing that he will not get his winnings if he wins because of this issue, but because he won he has this issue.

If you violate the rules as long as you are losing that's fine but if you won we will charge you of violating the rules.


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efxes
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October 08, 2020, 12:38:37 PM
 #6754

Not only this, but they are insulting me immensely.  They are causing me to go through hoops in order to go through mediators in order to get the funds back instead of doing the right thing for the community, returning the account balance which was less than the last deposits, and doing the right thing so the community can see it.

They don't care about anything or anyone.  Only your crypto-currency.  Only your deposits.  Do not let this stand.

They just sent the same exact thing, saying that I'm lying about stuff on some other complaint forum:
https://lcb.org/onlinecasinobonusforum/player-complaints/cloudbet-steals-15-000-says-not-paying-back-even-deposits

Please help me guys.  I don't know what to do at this point.  I'm broke and destitute, I need the funds back that I sent them that day.  It's affected my life in an extremely negative way.
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October 08, 2020, 12:51:53 PM
 #6755


7. If the player wishes to continue their claim, we strongly encourage the player to take their case to either Curacao eGaming or AskGamblers.com, either of whom will act as an arbiter. We agree to be bound by any ruling they make in this case.


They want me to make a claim with two sites that they have in their pockets.  Curacao egaming likely has AskGambler's forum in their pockets.  Neither will do anything to help the player being stolen from.  Cloudbet needs to be banned from the internet, let's start with bitcointalk.

In regards to me "lying about deposits"?  Absurd.  I made one mistake- that my last deposit was a 50BCH deposit.  
I deposited 367 BCH total to the site.  I withdrew less than I deposited.

My last deposits were 74 BCH all in succession, adding onto my balance in the same day I requested that balance BACK.  
ALL DEPOSITS CAN BE SEEN HERE: https://blockchair.com/bitcoin-cash/address/qp468pkf0ujwcpr4ak70ceya4seyapzy4vxk7hewqv
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October 08, 2020, 01:07:16 PM
 #6756

This is ugly for Cloubet and potential gamblers and those who are already in gambling will stay away from playing here because obviously Cloudbet only wants to make a profit from players, and if a player won he will check for any violation and bring that if a player is violating then ban him while he is not playing not when he won, majority here will tell Cloudbet to pay his winnings.

BACK FROM A LONG VACATION
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October 08, 2020, 01:13:39 PM
 #6757

This is ugly for Cloubet and potential gamblers and those who are already in gambling will stay away from playing here because obviously Cloudbet only wants to make a profit from players, and if a player won he will check for any violation and bring that if a player is violating then ban him while he is not playing not when he won, majority here will tell Cloudbet to pay his winnings.

With all due respect, it's not winnings.

I deposited $20,000 to the site that day.  I requested a $15,000 withdrawal and they want to call it winnings? 

Other than that clarification, this is spot on.
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October 08, 2020, 01:20:45 PM
 #6758



And here are all the deposits , lied about nothing.  I made one mistake saying I made a final 50 BCH deposit and that was admittedly a mistake.  In fact, I made a succession of 74BCH adding onto my account balance on Cloudbet.

This is not about winnings.  This is about stealing my deposits using an angle saying that my account had already profited in the past so they're allowed to wait for a deposit to freeroll me.

https://blockchair.com/bitcoin-cash/address/qp468pkf0ujwcpr4ak70ceya4seyapzy4vxk7hewqv


please also support these two threads
https://bitcointalk.org/index.php?topic=5277995.0
https://bitcointalk.org/index.php?topic=5279500.0

Also cloudbetscamsDOTCOM just told me site is going back up today and the server is back and secured.  (cloudbetscams.com)
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October 08, 2020, 01:37:45 PM
 #6759

I want to encourage anyone and everyone who feels affected by this in any way, to please leave a flag linking back to the scam accusation thread or this thread, I'm not sure which is better if anyone can clarify, but

Scam accusation list a mile long and asking for Cloudbet to be removed from advertising in bitcointalk:
https://bitcointalk.org/index.php?topic=5279500.0


Please leave negative feedback here immediately expressing your view of cloudbet freerolling winning accounts:

https://bitcointalk.org/index.php?action=trust;u=154563


Let's get them off the forum so that sites that actually pay out like Betcoin and NitrogenSports and others can benefit and so can the players.

Please join with us in solidarity in kicking this scamming freerolling sportsbook off of the internet for good (let's start with bitcointalk)



Leave a flag here https://bitcointalk.org/index.php?action=trust;u=154563
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October 08, 2020, 02:11:18 PM
 #6760

Hi all -

Firstly, please accept our apologies for the delay in response and thank you to all - especially the senior members of the community - for your patience while we collated all of the relevant facts so that we could respond extremely accurately.

A comment on @efxes's case from Cloudbet.

1. Cloudbet does not accept players from USA. If USA players attempt to create an account, they see a clear message that their jurisdiction is prohibited.

yeah so you take the winnings AND losses from the players, you're a leech on the community


2. If a player is found to be circumventing our automated checks and connects from a prohibited jurisdiction (such as USA), their account is immediately frozen pending an investigation. In this case, the player in question knowingly and deliberately circumvented our location checks, and was discovered and confirmed to be located in USA. They provided both ID and address proof from USA and also repeatedly attempted to login from USA IP addresses.  

Immediately frozen?  you are only freezing accounts when you've built up enough trust or an account has built up enough profit over time of depositing and cashing out to freeze an account at your will in order to steal from the player

That the player is located in the USA is without doubt, and we prohibit all players from USA. That they knowingly and deliberately circumvented our country checks is also without doubt.


3. In accordance with our T&Cs, in these situations we reserve the right to void all bets and return their account balance, up to the sum of their deposits. Furthermore, we reserve the right to confiscate funds in certain cases (such as repeat offenders). We did not confiscate any funds in this case, but instead voided all bets.

4. In this particular case, the customer has already withdrawn more than the sum of their deposits and accordingly we consider the matter closed. If the player offers their consent, we can gladly share transaction hashes of all relevant transactions.

Buddy, you waited for me to deposit $20,000 to pull that card.  I had nothing in my account before depositing $20,000 in BCH (74BCH) in a single day, and then stealing that?  Return the funds in the account deposited!



5. Additionally, the player is sharing information and making claims in public web forums (such as this one) that they know to be untrue. For example, the player claims they have provided us with address proof outside of the USA which is untrue. The player has also made other untrue claims - such as the size of their deposits.

Feel free to share with the community what is a lie.  I have lied about nothing, I have said that I was in Mexico and feel free to prove that I wasn't because you can't.   There are things like VPN's and remote desktop connections that allow me to do work remotely on home computers etc.  You can't prove these things.  Even if you could it's immoral to take my last deposits.  


6. We continue to have a duty of privacy to the player, so cannot publish information we have that directly contradicts their claims without the player's explicit consent. We can, however, share this with our regulator, or an arbiter with the player's consent. Additionally, if the player would like to consent to us sharing this information with select senior members of the community, we would be happy to do so.

7. If the player wishes to continue their claim, we strongly encourage the player to take their case to either Curacao eGaming or AskGamblers.com, either of whom will act as an arbiter. We agree to be bound by any ruling they make in this case.

You have both of these syndicates in your pocket through bribery.

Fellow members - we know the player is creating a lot of noise about this case, and we treat every claim of this nature seriously, but in this situation, the player knowingly tried to circumvent our rules, was caught, has already withdrawn more than their deposit, and is providing false information in public. We ask for the community's support to dismiss these false claims by the player.

You want to know why I'm creating a lot of noise?  Because I'm willing to risk the $15,000 in order to make sure this never happens to anyone again in the community at your sportsbook.

Thanks

Team Cloudbet


Please, leave the flags, leave the negative feedback, let's get these scammers off of the internet.

Btw, this isn't just about USA violation or whatever and being able to steal from a winning account.  This is about a book finding any way "in their right" to scam and steal from the cryptocurrency community in an anonymous off-shore book type of way.  People need to know, please help us do the part of getting in the way of this shady company.

Leave flags, leave negative trust, and don't let this thread go back to the topic of sports betting which is how they want it with their multiple shill accounts.  Please.
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