Cloudbet | Bitcoin Casino & Sportsbook | The No.1 Bitcoin Gambling Site

[Dimitara]

Now I cant see any sports in live except tennis and when i log out I can see it all. What the heck? And I cant play badminton and hockey in prematch. What the heck? Firstly I loved cloudbet experience very much but now Im mad as hell.

I play cloudbet a lot. never have problem. maybe ask support?

[Cloudbet]

Now I cant see any sports in live except tennis and when i log out I can see it all. What the heck? And I cant play badminton and hockey in prematch. What the heck? Firstly I loved cloudbet experience very much but now Im mad as hell.

Sorry for the issues you are having. Please send a PM with your details and I will look into this.

[Cloudbet]

Cloudbet launches Ethereum betting

We are excited to announce we have now launched Ethereum betting, which means that customers have a super-fast and ultra-cheap option for betting with the great odds and high limits that Cloudbet has been known for since 2013. Find out more here.



Make your first Ethereum deposit on a weekend full of great sporting and casino action:

• Wilder vs Fury 2 - Will skill or power win out?
• A full schedule of EPL action
• NBA is back up to speed after the All Star Break
• 500 mBTC Roulette Weekend Leaderboard

Sign Up now to get a 100% deposit match up to 5 ETH

[deadley]

Cloudbet launches Ethereum betting

We are excited to announce we have now launched Ethereum betting, which means that customers have a super-fast and ultra-cheap option for betting with the great odds and high limits that Cloudbet has been known for since 2013. Find out more here.



Make your first Ethereum deposit on a weekend full of great sporting and casino action:

• Wilder vs Fury 2 - Will skill or power win out?
• A full schedule of EPL action
• NBA is back up to speed after the All Star Break
• 500 mBTC Roulette Weekend Leaderboard

Sign Up now to get a 100% deposit match up to 5 ETH

Is this ETH bonus only for new sign up account, nothing for existing account holder?

[noormcs5]

Is this ETH bonus only for new sign up account, nothing for existing account holder?

After reading the below terms, it seems so that this bonus is only for the new signups. It would have been better if they could give the bonus to everyone who first time deposit the Ethereum. Old Loyal customers also deserve this bonus.
 

[realscout]

and support is now trolling me Im asking what exactly they want me to send them when I already sent bank statement and I dont receive utility bills on my name because its flat of my parents but not mine but they send me twice the message of same pattern and nothing particular

[realscout]

What their support does is mockery! Just look
[spoiler]












[/spoiler]

[Coach0909]

I have verified account. I delivered all of my documents and today I tried to log in into my account and I can't do it.

Password is 100% correct and I even tried to reset it.

What is going on in Cloudbet? I really don't understand.

[Coach0909]

I'll write an update about my situation as most people just run away and dissapear when their request gets fulfilled.

FINAL UPDATE:
As user @Cloudbet allready said, my account has been unfrozen.

My account got locked on morning of Friday 13th  (Friday 13th curse is real aguess  ) and was unlocked at Tuesday 17th in the morning as well.

Since their support informed me that this KYC process usually lasts about 7-10 days, I was very satisfied that they managed to solve this case much sooner.

I have no complaints on support. User Cloudbet responded immediately and so did their support on e-mail.

The only thing that was little bit uncomfortable for me was that I couldn't log in to my account while this entire proccess of KYC was happening. Also, the thing that confused me was that I couldn't log in into my account and kept getting error that the username or password were incorrect.

My suggestions to Cloudbet is to reconsider that users can still place bets even when they are under proccess of KYC . If you are not for this solution, I think that giving the user error: "You are currently in proccess of KYC verification. You will be able to log in once this is finished." This is only a suggestion though.

All in all, I am satisfied as my accountn and funds have been unfrozen and I am now able to place bets on their site. They are definitely not a scam website as some users on the forum claim.

This is my point of view and I can't vouch for everyon else, but only me.

ANOTHER UPDATE
So same thing with locked account happened to me again. My mind is blown right now. How can this happen after I fully verified my account and I have never been notified about anything?

I'm keeping it 100% real and I gave props to Cloudbet when they unlocked me, but this behaviour is extremely unprofessional.

[Cloudbet]

I'll write an update about my situation as most people just run away and dissapear when their request gets fulfilled.

FINAL UPDATE:
As user @Cloudbet allready said, my account has been unfrozen.

My account got locked on morning of Friday 13th  (Friday 13th curse is real aguess  ) and was unlocked at Tuesday 17th in the morning as well.

Since their support informed me that this KYC process usually lasts about 7-10 days, I was very satisfied that they managed to solve this case much sooner.

I have no complaints on support. User Cloudbet responded immediately and so did their support on e-mail.

The only thing that was little bit uncomfortable for me was that I couldn't log in to my account while this entire proccess of KYC was happening. Also, the thing that confused me was that I couldn't log in into my account and kept getting error that the username or password were incorrect.

My suggestions to Cloudbet is to reconsider that users can still place bets even when they are under proccess of KYC . If you are not for this solution, I think that giving the user error: "You are currently in proccess of KYC verification. You will be able to log in once this is finished." This is only a suggestion though.

All in all, I am satisfied as my accountn and funds have been unfrozen and I am now able to place bets on their site. They are definitely not a scam website as some users on the forum claim.

This is my point of view and I can't vouch for everyon else, but only me.

ANOTHER UPDATE
So same thing with locked account happened to me again. My mind is blown right now. How can this happen after I fully verified my account and I have never been notified about anything?

I'm keeping it 100% real and I gave props to Cloudbet when they unlocked me, but this behaviour is extremely unprofessional.

I am sorry for all the difficulties you are having. Let me look into the issue and I'll get back to you.

[Cloudbet]

Now I cant see any sports in live except tennis and when i log out I can see it all. What the heck? And I cant play badminton and hockey in prematch. What the heck? Firstly I loved cloudbet experience very much but now Im mad as hell.

I have sent a PM confirming that I am looking into this. Apologies for the difficulties you are experiencing.

[noormcs5]

I got this email from cloudbet. Would like to know more about it as its subject says "THE NEW CLOUDBET IS HERE"

[Cloudbet]

I got this email from cloudbet. Would like to know more about it as its subject says "THE NEW CLOUDBET IS HERE"

Hi noormcs5,

Just as the subject line explains, we are launching a new and improved version of Cloudbet with a whole load of exciting features and improvements. We value the opinion of existing players like you, so please take a look, place some bets and let us know what you think. There are some exciting additions in there that many players have been asking for quite some time....see if you can spot them. Alternatively, tell us about anything that is missing.

As you might have seen from another recent post we've also added support for Ethereum; expect a steady stream of product updates throughout the coming weeks and months.

[Cloudbet]

Cloudbet launches Ethereum betting

We are excited to announce we have now launched Ethereum betting, which means that customers have a super-fast and ultra-cheap option for betting with the great odds and high limits that Cloudbet has been known for since 2013. Find out more here.



Make your first Ethereum deposit on a weekend full of great sporting and casino action:

• Wilder vs Fury 2 - Will skill or power win out?
• A full schedule of EPL action
• NBA is back up to speed after the All Star Break
• 500 mBTC Roulette Weekend Leaderboard

Sign Up now to get a 100% deposit match up to 5 ETH

Is this ETH bonus only for new sign up account, nothing for existing account holder?

Hi deadley, and this response is also for @noormcs5 who asked a similar question.

The 5 ETH Welcome Bonus is for new customers only but we will be sending ETH based promos for existing customers. Please PM me your account details and I can make sure you are on the list.

[JeromeTash]

The 5 ETH Welcome Bonus is for new customers only but we will be sending ETH based promos for existing customers. Please PM me your account details and I can make sure you are on the list.

I have never used cloudbet before, and I am thinking of creating an account with you and have the feel especially if the new platform rolls out.

I have a question thou, apart from the new customer sign up part, What are the other terms and conditions for the 5 ETH welcome bonus? You can just share a link where i can read up the details.
Thank you.

[ralle14]

The 5 ETH Welcome Bonus is for new customers only but we will be sending ETH based promos for existing customers. Please PM me your account details and I can make sure you are on the list.

I have never used cloudbet before, and I am thinking of creating an account with you and have the feel especially if the new platform rolls out.

I have a question thou, apart from the new customer sign up part, What are the other terms and conditions for the 5 ETH welcome bonus? You can just share a link where i can read up the details.
Thank you.

Their ETH welcome bonus have the same rules for their existing welcome bonus basically its the BTC welcome bonus but rewards are given faster since they require less points compared to the BTC bonus.

The exact rules and information about their ETH deposit bonus can be found here.

[leea-1334]

I have never used cloudbet before, and I am thinking of creating an account with you and have the feel especially if the new platform rolls out.

I have a question thou, apart from the new customer sign up part, What are the other terms and conditions for the 5 ETH welcome bonus? You can just share a link where i can read up the details.
Thank you.

Wow guys this is one of the old sites that even I never really got to use but now also tempting to try out for the new welcome bonus. But why only ETH though? Most of us here only do btc (or at least I know I do). In fact, more people probably have DOGE than ETH;)

And yes, what is the quick and dirty TOC for 5 ETH?

[hulla]

I have never used cloudbet before, and I am thinking of creating an account with you and have the feel especially if the new platform rolls out.

I have a question thou, apart from the new customer sign up part, What are the other terms and conditions for the 5 ETH welcome bonus? You can just share a link where i can read up the details.
Thank you.

Wow guys this is one of the old sites that even I never really got to use but now also tempting to try out for the new welcome bonus. But why only ETH though? Most of us here only do btc (or at least I know I do). In fact, more people probably have DOGE than ETH;)

If you check their promotion link you'll understand that the welcome bonus is not only for ETH  but for all crypto supported and there's is chance they could add Doge since most gambler prefer it.

And yes, what is the quick and dirty TOC for 5 ETH?

User ralle14 have aleady provided an answer to this question before you ask but exclusive answer is here.

[Coach0909]

I'll write an update about my situation as most people just run away and dissapear when their request gets fulfilled.

FINAL UPDATE:
As user @Cloudbet allready said, my account has been unfrozen.

My account got locked on morning of Friday 13th  (Friday 13th curse is real aguess   ) and was unlocked at Tuesday 17th in the morning as well.

Since their support informed me that this KYC process usually lasts about 7-10 days, I was very satisfied that they managed to solve this case much sooner.

I have no complaints on support. User Cloudbet responded immediately and so did their support on e-mail.

The only thing that was little bit uncomfortable for me was that I couldn't log in to my account while this entire proccess of KYC was happening. Also, the thing that confused me was that I couldn't log in into my account and kept getting error that the username or password were incorrect.

My suggestions to Cloudbet is to reconsider that users can still place bets even when they are under proccess of KYC . If you are not for this solution, I think that giving the user error: "You are currently in proccess of KYC verification. You will be able to log in once this is finished." This is only a suggestion though.

All in all, I am satisfied as my accountn and funds have been unfrozen and I am now able to place bets on their site. They are definitely not a scam website as some users on the forum claim.

This is my point of view and I can't vouch for everyon else, but only me.

ANOTHER UPDATE
So same thing with locked account happened to me again. My mind is blown right now. How can this happen after I fully verified my account and I have never been notified about anything?

I'm keeping it 100% real and I gave props to Cloudbet when they unlocked me, but this behaviour is extremely unprofessional.

UPDATE AFTER 3 DAYS:
It's been more than 72 hours since the first time I sent an e-mail to Cloudbet.

I have 3 sent e-mails, I got no replies from Cloudbet. Admin of this forum told me that they contacted me already and that I have violated some terms and that there's nothing that can be done about my account, when this is simply incorrect.

I said that to him that no one contacted me and after that he told me that soon they will contact me. This is absurd as this just proofs that the story about them contacting me is made up.

Here is my communication with the admin:


My funds have been locked and I can't log in to my account without any reason and without any further notice and now they are completely ignoring me. Sadly, I'm not making any of this up.

I'll keep everyone updated about the situation moving forward. Just like I did the last time when they unlocked my account, I'll give them props they deserve, but I'll not stop with the updates until this situation clarifies itself as I didn't do anything wrong here.

[noormcs5]

I'll write an update about my situation as most people just run away and dissapear when their request gets fulfilled.

FINAL UPDATE:
As user @Cloudbet allready said, my account has been unfrozen.

My account got locked on morning of Friday 13th  (Friday 13th curse is real aguess   ) and was unlocked at Tuesday 17th in the morning as well.

Since their support informed me that this KYC process usually lasts about 7-10 days, I was very satisfied that they managed to solve this case much sooner.

I have no complaints on support. User Cloudbet responded immediately and so did their support on e-mail.

The only thing that was little bit uncomfortable for me was that I couldn't log in to my account while this entire proccess of KYC was happening. Also, the thing that confused me was that I couldn't log in into my account and kept getting error that the username or password were incorrect.

My suggestions to Cloudbet is to reconsider that users can still place bets even when they are under proccess of KYC . If you are not for this solution, I think that giving the user error: "You are currently in proccess of KYC verification. You will be able to log in once this is finished." This is only a suggestion though.

All in all, I am satisfied as my accountn and funds have been unfrozen and I am now able to place bets on their site. They are definitely not a scam website as some users on the forum claim.

This is my point of view and I can't vouch for everyon else, but only me.

ANOTHER UPDATE
So same thing with locked account happened to me again. My mind is blown right now. How can this happen after I fully verified my account and I have never been notified about anything?

I'm keeping it 100% real and I gave props to Cloudbet when they unlocked me, but this behaviour is extremely unprofessional.

UPDATE AFTER 3 DAYS:
It's been more than 72 hours since the first time I sent an e-mail to Cloudbet.

I have 3 sent e-mails, I got no replies from Cloudbet. Admin of this forum told me that they contacted me already and that I have violated some terms and that there's nothing that can be done about my account, when this is simply incorrect.

I said that to him that no one contacted me and after that he told me that soon they will contact me. This is absurd as this just proofs that the story about them contacting me is made up.

Here is my communication with the admin:


My funds have been locked and I can't log in to my account without any reason and without any further notice and now they are completely ignoring me. Sadly, I'm not making any of this up.

I'll keep everyone updated about the situation moving forward. Just like I did the last time when they unlocked my account, I'll give them props they deserve, but I'll not stop with the updates until this situation clarifies itself as I didn't do anything wrong here.

Seeing the history of your posts, i see that last time also the issue was resolved after few days. Hopefully they will respond you and tell you why your account is locked even after the KYC. There can be something pending for your side or they may clarify what terms&conditions you breached as shown in PM. Just give them few more days and you will get a response.

Here is my communication with the admin: