Cloudbet | Bitcoin Casino & Sportsbook | The No.1 Bitcoin Gambling Site

[490tl091n]

I wouldn't advise all players to be cautious because I dont think this matters for smaller wagering clients. I have recently had about 50 Btc and a 200k gbp watch taken by cloudbets vip head as well as a guarantee 10 percent bonus that was never credited, on a few hundred bitcoin in losses.

It's complicated and ugly and they refuse to deal directly but message from private telegram accounts using a different Alias than before. They have also scrubbed their social media profiles after I initiated the complaint. Game research theory is the company they use to run the gambling operations from London.

https://beta.companieshouse.gov.uk/officers/EP-CRhWddaVLvZscRHu8qw71hUI/appointments

https://uk.linkedin.com/in/joseph-webb-6b26b123 this is Josephs profile about 6 hours after I went public he removed his linkedin. Removing also all of game research theory ltd's employees also.

https://www.linkedin.com/company/game-theory-research-limited also deleted in the middle of the night. The companies linkedin page, which they are not licensed to run any kind of gambling within the UK but it is all done through their all their vips back room stuff is all done in their shoreditch tech hub office.

https://uk.linkedin.com/in/andy-morgan-6aab9b31 this is the vip host that diverted all my funds and lied and stole money for months based on stories and fabrications which finally blew up a few days ago.

https://lcb.org/onlinecasinobonusforum/player-complaints/cloudbet-scam-extortion my initial complaint and chat logs with their head of vip from the UK.

I was promised a phone call today but it never happened. Onto step 2 in this process tomorrow but in general there is a reason there are literally thousands of complaints online, more importantly though is my interest in them operating out of the uk without a uk license, that's very intriguing for sure. Operating as a research company is peculiar for sure.

Fortunately I have all the information saved before the scrubbed themselves offline and tried to block my account.

I spent about 20 minutes reading your entire case, on the other forums as well and im quite shocked and upset for you. May I ask what kind of wagers were you doing - and are you a hodler from long time or how do you have so much btc

[1715079008]

1715079008

[CLOUDBET SCAM]

thanks for the nice words. ya long time investor and trader. we will see what happens, should be interesting anyway. Never used any of these forums before but it seemed to be the only thing they cared about, asking me repeatedly to take the posts down and if so then they would call me or be more transparent. Ultimately I know the info of the UK based owners and since the company is based in the shadows ill just take action against them if they don't come clean. I've told them to admit what's been done publicly, I've not asked for any monetary reimbursement, although I am going after that from tomorrow, when they started deleting all their linkedin profiles and blocking my account access it was very clear they know this is a big problem.

Several witnesses to the vip host in person as well. Tried to serve notice at his families home(parents) who are driving a Mercedes might I add, knocked on the door and they shut off all the lights and closed the curtains lol. I'm sure its being shared with his entire family. He was voiding 1-3 bitcoin a week for a player and charging him half that in reimbursements, this went on for almost a year, he just straight up stole and diverted mine but the employees in shoreditch offices have made a killing doing this and its all accounted for, I've given the story to the newspapers and will be taking websites and several things live as well as suing the ownership. I don't believe this host could have operated unnoticed for this long, he definitely had other management help or conspirators.

Update++++ the host who did this has changed his linkedin information but is still currently being advertised as employed by the company.

https://www.linkedin.com/in/andrew-m-6aab9b31/

even though the company officially says he has left. he has popped up on linkedin with a different id and username.

[p3bs3b4y]

Hello,

Long time cloudbet user here. I was just recently blocked from withdrawing out of my account and asked to KYC. I'm trying to submit my KYC documents behind a password protected dropbox link, and I've been informed that the security policy states that you folks cannot click on links in emails? And that the only way is to submit the photos via email attachment? Is this correct? I'm a little bit worried about sending such sensitive documents over email.

 I have my KYC information ready. Please advise.

[Cloudbet]

Hello p3bs3b4y

I've responded to you via PM. Thank you for your message.

[CLOUDBET SCAM]

update on everything with cloud bet. I have reached a settlement offer and that is that I dont speak about cloudbet or its holding company any to make statements saying that I hadn't submitted full or accurate chat logs and so forth, which I have accepted and will not speak or talk about them any further.

I still have great personal issues with their former vip host/operating illegally in the uk and will pursue that as stated.  So for everyone messaging me and sharing stories they have of their own I am not able to speak about Halcyon super holdings BV "cloudbet" or mention anything derogatory or threatening to the company or its employees.

What I will say that I believe is accurate and can be fact checked is this, their office in London has access to players accounts, access to movements of their bitcoins and has accepted six figure gifts within the UK borders but is working as a research company. This is what my focus will be shifted towards as it was a take it or leave it offer and I decided to take. I won't be making any delcarations moving forward that aren't based on facts but I will state outstanding facts, I will modify previous chats of anything that could be seen as defamatory.

[ImThour]

I wanted to know if you are considering adding more Esports coverage to the website?

[Cloudbet]

I wanted to know if you are considering adding more Esports coverage to the website?

Hi ImThour,

eSports markets are available on Cloudbet's new Beta platform, please take a look and let us know what you think. We're interested in feedback ahead of a full launch.

[Cloudbet]

I am still waiting to be verified on CloudBet. I sent my documents,and it's almost 2 weeks and nothing. I am always getting answer from support that they waiting answer from security team.

Sorry to hear this Popac89,

Please PM your username or email and I will look into this.

[490tl091n]

Hi CloudBet,

just sent you PM with my email which is registered on the site.

Thanks

how did it happen that they asked you ID anyway?
were you playing like 50 bitcoins bets??? or doing something really dodgy?
ive never been asked ID at cloudbet, ever.

[Cloudbet]

Just spoke with live chat,and i got this answer:

I'm afraid there are no updates on the verification process as of yet,  however I have just reached out to our Player safety team again regarding the matter.

Apologies for the amount of time it has taken but I have escalated this issue and your account is now unblocked.

[stacfvaedykz966]

Mister Cloudbet. Could you please comment my thread?

https://bitcointalk.org/index.php?topic=5233410

[Cloudbet]

Mister Cloudbet. Could you please comment my thread?

https://bitcointalk.org/index.php?topic=5233410

I have responded to your accusation and have forwarded the details from your PM to our support team. I will get back to you as soon as I have an update.

[Cloudbet]

Mister Cloudbet. Could you please comment my thread?

https://bitcointalk.org/index.php?topic=5233410

I have responded to your accusation and have forwarded the details from your PM to our support team. I will get back to you as soon as I have an update.

Update on this stacfvaedykz966,

After escalating the issue it is clear there was an error with the casino provider and you have received a full refund.

Apologies for the delays in getting this sorted and the frustration that caused.

[DoublerHunter]

Update on this stacfvaedykz966,

After escalating the issue it is clear there was an error with the casino provider and you have received a full refund.

Apologies for the delays in getting this sorted and the frustration that caused.

^ Happy to see that your team fixing the issue very quickly and the problem now was quickly solved.
I highly appreciated this kind of gambling platform and I did not have doubt the reason for how many years of existence in the gambling business. Kudos to your team!

[Cloudbet]

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Australia leads the way with action still taking place in the NRL, Aussie Rules and A-League soccer.

If you’re an eSports fan Cloudbet’s new Beta platform has just launched 67 new markets, primarily in CS:GO, Dota 2 and League of Legends.

We're trying to keep bettors up to date via this blog article, which shows those events still available for betting and how the Cloudbet Casino can fill the betting void.

How have your betting habits changed as a result of the Coronavirus? Let us know.

Stay safe.

[Cloudbet]

I am still waiting to be verified on CloudBet. I sent my documents,and it's almost 2 weeks and nothing. I am always getting answer from support that they waiting answer from security team.

Sorry to hear this Popac89,

Please PM your username or email and I will look into this.

How long does it take in usual? By the way, I always like to bet with the Asian handicap especially over/under, does your betting platform support this type of gambling? What is the minimum limit without being subject to KYC?

Hi tenakha,

Answers to your questions:

• KYC, if required, takes very little time so long as the document guidelines for ID are followed.
• We definitely support Asian Handicaps.
• KYC isn't related to minimum limits.

These FAQs may be helpful.

Obviously our sports menu has been badly impacted by Coronavirus but there are still markets available, and of course the casino has plenty to offer. We are updating this article with what's on and what's off.


Sign up with Cloudbet here.

[tbct_mt2]

• KYC, if required, takes very little time so long as the document guidelines for ID are followed.
• We definitely support Asian Handicaps.
• KYC isn't related to minimum limits.

These FAQs may be helpful.

FAQs and terms of conditions are the most important sections to visit and discover when participating in new platforms.

Obviously our sports menu has been badly impacted by Coronavirus but there are still markets available, and of course the casino has plenty to offer. We are updating this article with what's on and what's off.


Sign up with Cloudbet here.

It is true that the Coronavirus pandemic impacted negatively on the whole world, and online casinos are not exceptions. They rely on real sport matches and tournaments that mostly have been in postpone mode.
For the moment, online gambling is the rest thing to do as kind of entertainment, besides tradings.
How about virtual sports?

[btcasian]

I was play game with eth.
and i winning and i try to withdraw eth.
suddenly they rejected.
and they email to me  you need verify.
They sending this email to me.

Hi,

We hope this email finds you well. To uphold high-security standards we kindly request you to send in documents to validate your identity. These security checks have to be done to guarantee the right level of security for both parties involved.

As a part of this security check, we kindly ask you to respond to this e-mail enclosing the following documents.

1) Verify your identity
Provide a digital photograph or scanned colour copy of your government–issued ID card, driving licence or passport that clearly displays:
-Document number (licence number, passport number), your full name and date of birth.
-No black/blurred portions (all details must be in focus)
-All four corners of the document (ie. no cropping)
-Expiry date that has not passed
-Front and back of the licence

2) Verify your address
Provide one digital photograph of a paper utility bill or paper bank/credit-card statement that has been received through the post clearly displaying:
-Your name and address
-An issue date within the last 3 months
-All four corners of the bill/statement (i.e. no cropping)
Acceptable utility bill statements include landline phone (mobile bills are not acceptable), heating, water, electricity, and municipal government correspondence where address and name are shown is also accepted. eg. a letter from your local tax office, police or registry office.

3) A photograph of yourself holding your identification document, as well as a piece of paper that says "Cloudbet" with today's date on it.
Please ensure the photograph is not blurry and clearly shows both documents.

We assure you that we will treat all this information confidentially and it is only for internal use. Once we have received the documents you will not be requested to send the same ones again while they remain valid.

Should you need further assistance regarding this request then please keep the original information of this e-mail when responding to us.

Thank you for your understanding and cooperation.

--

Cloudbet security

And i send to this guys my driver licnese and adress and selfie with cloudbet with todays date.

and you know?
they send email to me.
 
Molly (Cloudbet)

Mar 21, 13:06 UTC

Dear btcasian,

Thank you for your patience whilst we're looking into your documents.

As per the Player Safety team's request, we'd kindly ask you to provide your Russian/Ukrainian documents also - discussed in a previous chat conversation - in order to complete the account verification process.

We greatly appreciate your understanding.

Should you have any further questions please don't hesitate to ask.

Kind regards,

Molly
Cloudbet Support team

Reason before i ask to support center which language can verify?
just i ask for russian and ukraine language .
now they wanna verify with this language.
*Notice   i verify with english language.

This meaning is they dont want withdrawl my eth.

i have all video file.
0x4b7ca8e3e99568a426bdabd2cdad886aa8eae9ad
this is my cloudbet  eth address.

i was so stupid.
check img.
https://imgur.com/a/8q39sDn

[Cloudbet]

I was play game with eth.
and i winning and i try to withdraw eth.
suddenly they rejected.
and they email to me  you need verify.
They sending this email to me.

Hi,

We hope this email finds you well. To uphold high-security standards we kindly request you to send in documents to validate your identity. These security checks have to be done to guarantee the right level of security for both parties involved.

As a part of this security check, we kindly ask you to respond to this e-mail enclosing the following documents.

1) Verify your identity
Provide a digital photograph or scanned colour copy of your government–issued ID card, driving licence or passport that clearly displays:
-Document number (licence number, passport number), your full name and date of birth.
-No black/blurred portions (all details must be in focus)
-All four corners of the document (ie. no cropping)
-Expiry date that has not passed
-Front and back of the licence

2) Verify your address
Provide one digital photograph of a paper utility bill or paper bank/credit-card statement that has been received through the post clearly displaying:
-Your name and address
-An issue date within the last 3 months
-All four corners of the bill/statement (i.e. no cropping)
Acceptable utility bill statements include landline phone (mobile bills are not acceptable), heating, water, electricity, and municipal government correspondence where address and name are shown is also accepted. eg. a letter from your local tax office, police or registry office.

3) A photograph of yourself holding your identification document, as well as a piece of paper that says "Cloudbet" with today's date on it.
Please ensure the photograph is not blurry and clearly shows both documents.

We assure you that we will treat all this information confidentially and it is only for internal use. Once we have received the documents you will not be requested to send the same ones again while they remain valid.

Should you need further assistance regarding this request then please keep the original information of this e-mail when responding to us.

Thank you for your understanding and cooperation.

--

Cloudbet security

And i send to this guys my driver licnese and adress and selfie with cloudbet with todays date.

and you know?
they send email to me.
 
Molly (Cloudbet)

Mar 21, 13:06 UTC

Dear btcasian,

Thank you for your patience whilst we're looking into your documents.

As per the Player Safety team's request, we'd kindly ask you to provide your Russian/Ukrainian documents also - discussed in a previous chat conversation - in order to complete the account verification process.

We greatly appreciate your understanding.

Should you have any further questions please don't hesitate to ask.

Kind regards,

Molly
Cloudbet Support team

Reason before i ask to support center which language can verify?
just i ask for russian and ukraine language .
now they wanna verify with this language.
*Notice   i verify with english language.

This meaning is they dont want withdrawl my eth.

i have all video file.
0x4b7ca8e3e99568a426bdabd2cdad886aa8eae9ad
this is my cloudbet  eth address.

i was so stupid.
check img.
https://imgur.com/a/8q39sDn

Hi btcasian,

I know you are in contact with our Customer Support Team. Please provide the information as requested and your KYC will be processed, enabling you to withdraw.

[Coach0909]

I dont get that - I guess I am missing something. But what does it even mean, using bot or software on a sports betting website?!?!

The fact my request is being ignored also says a lot - seriously, if they go on like that, it wont take long and they will have very much deserved being tagged...

Exactly, what does this even mean??? What did I do to deserve this?

I really thought that this can never happen to me because I thought that Cloudbet as a reputable bookie, but it looks like I was wrong. No proof, no nothing, just locking account out of the blue after I placed no bets for almost 3 weeks due to being on a vacation!

So everything was fine prior to this. Maybe Cloudbet wanted me to continue placing bets in hopes of me losing money? I have no clue, but all I know is that 0.08 BTC is a lot of money for me and can potentially be worth even more in the future and I want it returned.

UPDATE
If you wanna read full story about Cloudbet scamming me and refusing to give me my 0.08 BTC, you can read it here: https://bitcointalk.org/index.php?topic=5228999.0

My final thoughts to you are: Do not use this betting platform as if they can freeze my funds on a verified account and blatantly steal me 0.08 BTC, they can do this to you with much larger sums of money.

In this entire process, they made up many lies and changed their argumentation about freezing my funds multiple amount of times. Don't use this platform and let me be your sacrificial lamb to see how dirty they can scam someone just because they can.