emurla9
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Activity: 18
Merit: 0
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May 24, 2018, 12:51:38 PM |
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And now i got email from them for verification of my account.
5 days to wait, and now email.
I am not vs. verification but SELFIE WITH BANK STATEMENT , for first time i heard such bullshit.
And sent them everything, let's see what will happen.
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Paul0908
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Activity: 81
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May 24, 2018, 02:06:25 PM |
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What is going on with cloudbet sportsbetting? Suddenly many soccer leagues and offers were deleted... no champions league women final, no handball games. And what is with the additional bets for soccer games? Normally between 20-70.... Now I see just 6 additional bets... And no soccer live bets at the moment?! What is going on there???
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Cloudbet (OP)
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Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
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May 24, 2018, 03:30:30 PM |
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@SyGambler
I appreciate your concerns, but can assure you that we are focused as ever on paying out players as quickly as possible.
The overwhelming majority of player withdrawals are still processed instantly. The small number of cases where there are delays are generally because the specific circumstances require further action.
@Paul0908
Thanks for getting in touch, we are aware and are actively looking to increase our offerings across our sportsbook in the near future.
I've passed on your desire to see more in-play and specials options for some of the smaller events to our teams, so that should be factored in to our plans going forward.
Many thanks
Peter @ Cloudbet
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Paul0908
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Activity: 81
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May 24, 2018, 04:04:46 PM |
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You did not understand. There was Women Champions League Final this morning in cloudbets betting program. And 10-15 International Friendly... now no women final and just 6 Friendly games. So Cloudbet has deleted some league/cups/countrys. And my question is why???
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emurla9
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Activity: 18
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May 24, 2018, 04:17:26 PM |
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And can you explain why you want SELFIE WITH BANK STATEMENT?
I dont get anything wrong for selfie with ID but for selfie with bank statement, it seems too bad imo .
I will be happy if you can confirm my account as soon as possible and send my withdrawal.
Take care
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emurla9
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Activity: 18
Merit: 0
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May 24, 2018, 06:30:52 PM |
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And can you explain why you want SELFIE WITH BANK STATEMENT?
I dont get anything wrong for selfie with ID but for selfie with bank statement, it seems too bad imo .
I will be happy if you can confirm my account as soon as possible and send my withdrawal.
Take care
Were you able to deposit and play without selfie with ID and bank statement? BetKing has currently the lowest odds and they never ask for such things! of course you can deposit without SELFIES i am sure, i will not use btc bookie once again as this is one of the biggest jokes with cloudbet . |
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BitcoinCasinoFinder.com
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Activity: 116
Merit: 1
Your GateWay to Bitcoin Gambling Greatness
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May 25, 2018, 02:11:38 AM |
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And can you explain why you want SELFIE WITH BANK STATEMENT?
I dont get anything wrong for selfie with ID but for selfie with bank statement, it seems too bad imo .
I will be happy if you can confirm my account as soon as possible and send my withdrawal.
Take care
Were you able to deposit and play without selfie with ID and bank statement? BetKing has currently the lowest odds and they never ask for such things! I have to question your statement about Betking currently having the lowest odds. Are you calculating their house edge on every bet currently displayed against Cloudbet? |
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SyGambler
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Activity: 2436
Merit: 1804
guess who's back
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May 25, 2018, 02:58:39 AM |
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And can you explain why you want SELFIE WITH BANK STATEMENT?
I dont get anything wrong for selfie with ID but for selfie with bank statement, it seems too bad imo .
I will be happy if you can confirm my account as soon as possible and send my withdrawal.
Take care
Were you able to deposit and play without selfie with ID and bank statement? BetKing has currently the lowest odds and they never ask for such things! I have to question your statement about Betking currently having the lowest odds. Are you calculating their house edge on every bet currently displayed against Cloudbet? he meant the lowest margin which means the highest odds and that's true , Betking at the moment has the lowest margin but that doesn't mean they always have higher odds for all the selections so you may find higher odds for some selection in Betking but the other guy or teams may have higher odds at other sites it's better to use many bookies and choose the highest for your selection |
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BitcoinCasinoFinder.com
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Activity: 116
Merit: 1
Your GateWay to Bitcoin Gambling Greatness
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May 25, 2018, 06:04:46 AM |
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And can you explain why you want SELFIE WITH BANK STATEMENT?
I dont get anything wrong for selfie with ID but for selfie with bank statement, it seems too bad imo .
I will be happy if you can confirm my account as soon as possible and send my withdrawal.
Take care
Were you able to deposit and play without selfie with ID and bank statement? BetKing has currently the lowest odds and they never ask for such things! I have to question your statement about Betking currently having the lowest odds. Are you calculating their house edge on every bet currently displayed against Cloudbet? he meant the lowest margin which means the highest odds and that's true , Betking at the moment has the lowest margin but that doesn't mean they always have higher odds for all the selections so you may find higher odds for some selection in Betking but the other guy or teams may have higher odds at other sites it's better to use many bookies and choose the highest for your selection I still don't agree though that it is a correct comment to make. The house edge for a bookie will vary all throughout the day, due to as you allude to, the odds fluctuations. Having the lowest or highest edge doesn't mean that you have the best odds. |
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Cloudbet (OP)
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Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
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May 25, 2018, 08:22:45 AM
Last edit: May 25, 2018, 08:45:03 AM by Cloudbet |
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@Paul0908 Apologies for the confusion on my part, I have just spoken to our teams and it seems that while we worked on some upgrades to our sportsbook service some leagues were temporarily removed, they should be back up very soon - hopefully by the end of the day! @emurla9 Unfortunately in some cases we have to request proof of identity when processing withdrawals. These security checks have to be done to guarantee the right level of security for both parties involved, but I can assure you that we will treat all this information confidentially and it is only for internal use. Once we have received the documents you will not be requested to send the same ones again while they remain valid. @game-protect While we appreciate you offering advice to the BCT community we'd prefer if you didn't advertise your affiliate links for other sportsbooks in our dedicated forum thread. @SyGambler & BitcoinCasinoFinder.com Thanks for stopping by! At Cloudbet we pride ourselves on the odds we offer on our sportsbook, but I can agree that with odds fluctuating throughout the day things can change fast. Take a look at our lines and let us know what you think, i'm always happy to pass on feedback to our sportsbook teams so we can continue our push to be the best around: https://cbet.ly/2KTaxc2 Many thanks Peter @ Cloudbet
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emurla9
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Activity: 18
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May 25, 2018, 09:15:47 AM |
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Sent the documents yesterday, still no reply.
What's going on ?
Can you have a look, verify my documents and send my withdrawal finally?
Take care !
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Cloudbet (OP)
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Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
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May 25, 2018, 09:35:37 AM |
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@emurla9 Thanks very much for sending in your verification information so quickly. Unfortunately I don't have access to the same systems so I'm unable to take action on your request personally, but our support team will process this as soon as possible and respond to you directly.
Many thanks
Peter @ Cloudbet
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emurla9
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Activity: 18
Merit: 0
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May 25, 2018, 04:05:36 PM |
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Sorry for telling it but i am not obligated to wait for your verification.
I ask you to give me timeframe, you tell me there isn't such.
So what kind of business you do ?
I will be happy if you can send my money finally !
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game-protect
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May 25, 2018, 04:29:52 PM |
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@game-protect While we appreciate you offering advice to the BCT community we'd prefer if you didn't advertise your affiliate links for other sportsbooks in our dedicated forum thread. I do not advertise affiliate links! But if you are not able to run a casino, I feel the necessity to inform about alternatives. As you can see with the comment of emurla9, he lost now confidence in crypto currency sportsbooks. Were you able to deposit and play without selfie with ID and bank statement? BetKing has currently the lowest odds and they never ask for such things! of course you can deposit without SELFIES i am sure, i will not use btc bookie once again as this is one of the biggest jokes with cloudbet . What you are doing does not help to flourish the crypto currency online gambling market! |
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Paul0908
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Activity: 81
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May 26, 2018, 07:59:02 AM |
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@Paul0908 Apologies for the confusion on my part, I have just spoken to our teams and it seems that while we worked on some upgrades to our sportsbook service some leagues were temporarily removed, they should be back up very soon - hopefully by the end of the day!
There are many competitions not available at the moment and in addition to that, only 6-8 betting options per game are only possible. Normally there were around 70 betting options for every soccer game. What has happened? That is a big negative change... |
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emurla9
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Activity: 18
Merit: 0
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May 26, 2018, 12:08:04 PM |
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How can you play by a bookmaker which wants selfie with bank statement ?
How can you trust them when they clearly state that they send WITHIN 24 hours your money but you aren't paid for 6 days.
How to trust you once again cloudbet ?
Are you going to send my money soon , refuse my emails, block me from live chat?
Do i have to write to all platforms about your business ?
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emurla9
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Activity: 18
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May 28, 2018, 09:54:42 AM |
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Like usual they are kidding with their customers.
Still no reply and they even don't give information when it will be done.
Will be happy if you can solve it dear @peter
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LTU_btc
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Activity: 3234
Merit: 1374
Slava Ukraini!
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May 28, 2018, 10:42:56 PM |
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Currently I use Cloudbet as my main sportsbook, but there are few thing which I don't like your website. Sometimes your website works laggy and just freeze on my browser. And it's completely impossible to use Cloudbet on mobile. Maybe you are planning to release mobile friendly version of website? And I see that you added Bitcoin Cash deposits some time ago, maybe you are planning to add some more altcoins in future?
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SaShiRaJaVu
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May 28, 2018, 11:54:40 PM |
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I cannot find many tournaments in the book especially Tennis and Soccer in the past few days and why is that, i cannot wage in French open or specific tournament i wanted to wage and i am not sure why most of the tournaments are missing, when asked to your customer support they said upgrade is going on but how much time will it take.
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Cloudbet (OP)
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Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
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May 29, 2018, 09:40:04 AM |
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@LTU_btc Thanks for the feedback regarding our site! If you could send us a PM and let me know what devices you are using to access Cloudbet I can work with our tech and design teams to make sure that the site is optimised properly for you. We have worked hard to improve our mobile access for customers on the move and will continue to strive to offer the best experience possible.
@emurla9 Unfortunately I don't have an update on your withdrawal process as it's now in the hands of our support team who have been in direct contact with you regarding this issue. Verification checks have to be performed manually which can add some time to the process, but I'm confident the situation will be resolved soon.
@SaShiRaJaVu Sorry about that, some sportsbook options were removed temporarily while we performed an update to improve our service over the weekend. As far as I am aware we should be back up and running with our usual wide range of sports lines, but if there is anything specific that you are missing then please let me know and I'll get our teams to investigate the cause.
Many thanks
Peter @ Cloudbet
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