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Author Topic: CoinMarket.io | New, self-moderated support and news thread.  (Read 211718 times)
This is a self-moderated topic. If you do not want to be moderated by the person who started this topic, create a new topic.
tadek
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February 26, 2014, 10:40:18 AM
 #1461

Hi!

My withdrawal request is quite old by now, would you guys be so kind to check out what happened? I didn't receive any mail regarding withdrawal.

My username is tadek.

Much appreciated,

Thanks
C3ALL
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February 26, 2014, 10:52:45 AM
 #1462

I tried another withdrawl today, and again no confirmation email.   Thats a BTC withdrawl yesterday and a Leaf withdrawl today - no email for either.

Sent PM to coinmarket.io and no response.

gutshot5820
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February 26, 2014, 10:58:29 AM
 #1463

Coinmarket.io

gutshot5820

Tue Feb 25 2014 06:00:45   38991.18116632   KDC      pending

This withdrawal was in pending status for a long time with no email confirmation. therefore stuck.  I was under the assumption that any withdrawal that does not get confirmed within 6 hours get cancelled and returned.  I waited because I know you guys are busy.  Can you either email me the confirmation or return the balance to my account?

Also, I cancelled buy order and the btc is showing "on orders" status.  Not a lot, just want to make sure its not lost.  Otherwise great job.  Cant wait for you site to get back so we can starting trading again.

Thanks and great job on the site so far.  

Coinmarket.io

I received a message on this board that this would be taken care of.  It's been almost two days now.  My KDC withdrawal is not confirmed and one of my buy cancellation is still "on orders" status and not available.

IF you are aware of this problem and will get to it when you can thats fine.  Just want to make sure you didnt forget.  Thanks.  Great job guys.
Tony116
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February 26, 2014, 11:05:43 AM
 #1464

may be the website still updating.

GAML
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February 26, 2014, 11:08:08 AM
 #1465

They are working hard and continually updating on progress.  That is very good.....stay calm and be patient. Transfers are working just fine for me at the moment.

negritaman
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February 26, 2014, 11:19:57 AM
 #1466

I have taken everything out of coinmarket at the moment, I have every expectation that they will return to service at some point in the future but I don't think I will be wasting anymore time hitting F5 to see if the site it back up when they obviously can't be f**king bothered to update a forum or send out a tweet until 12 hours after the site has gone down, when they have bought it down there is no excuse.

I want the people of the mining community to seriously think about what is going on here, coinmarket gives us the waffle about life savings and whole bank roll's but I doubt anyone is dumb enough to actuall put that level of risk into a coin exchange in beta.

All the time coinmarket charge fee's on a beta system they have no reason to release a production model, they can basicly do what the hell they like and give two fingers to anyone that doesn't like it.

I personally will not give them the steam off my piss till they cop themsevles on and realise that WE make coinmarket a success as much as they do.

I would suggest to following to rememdy the imbalance


1. nobody put any further mined coins into coinmarket till they reduce the fee's to a "appropriate testing level" i.e. 0.001 % until a full production version is released

2. Anyone with coins currently on the exchange move them to a wallet or another exchange until a bit of respect and consideration for those helping with testing of the exchange i.e. all of us, are treated with a bit of dignity.

3. Updates be sent out IMMEDIATELY upon the servers being taken down, paused ect if there is a crash fair enough but when you take the site down yourself to recode the trading engine from scrap and don't tell anyone for 12 hours you truly are taking the piss.

4. Do you honestly think that coinmarket give a toss all the time they are getting fee's from beta, work it out yourselves lads.

I WILL support coin market in the future if they get this sorted out but in the short term those boys want to remember who is making them money from fee's on a beta system and show a little more respect to miners who on many levels are just trying to get by in a world gone mad.

Negritaman
Minor miner but angry all the same
C3ALL
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February 26, 2014, 11:24:50 AM
 #1467

Agree with some of what you say.  If they are charging fees on a beta, and fees on withdrawls, then I would at least expect some support over the withdrawl issues.

There are many people here that have not received their confirmation email, so the withdrawls are just stuck on pending.  This issue has been raised here several times, and I have sent PM to coinmarket, but there has been no response.

Further up one person said that they were told the issue would be resoved, but still their withdrawls are pending.

What is happening with the confirmation emails?  why are they not being sent to some users, and when will this issue be fixed?

hunterwolf
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February 26, 2014, 11:27:41 AM
 #1468

i like your site and i'm waiting for your update.

i have not open order now, but i think you should cancel all open order. Because  some coin price very different than other market. maybe some user still dont know to your site closed 2-3 day.
sorry for my bad english.
DrLance
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February 26, 2014, 11:29:59 AM
 #1469

Where is DogeCoin wallet?
lagharto
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February 26, 2014, 11:33:19 AM
 #1470

Mon Feb 24 2014 09:46:28   0.32430911   BTC   173.245.53.x   pending

Acc name: lagharto

Ty for support.
ontopicplease
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February 26, 2014, 11:36:55 AM
 #1471

Comeon guys, let coinmarket do his job. All these post will cost him only more time and headaches and it will NOT solve the problem. Yesterday he made a post, everything is clear, so lets just wait.
negritaman
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February 26, 2014, 11:37:48 AM
 #1472

They are working hard and continually updating on progress.  That is very good.....stay calm and be patient. Transfers are working just fine for me at the moment.

In fairness I had a little bitcoin (0.02) that was successfully withdrawn this morning, I recieved the withdrawal confirmation as usual and had no problems.

negritaman
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February 26, 2014, 11:39:32 AM
 #1473

Comeon guys, let coinmarket do his job. All these post will cost him only more time and headaches and it will NOT solve the problem. Yesterday he made a post, everything is clear, so lets just wait.

Everything is not clear.  In yesterdays post he said:

Quote
everybody can still cancel orders and make withdrawals


I have tried two withdrawls and not received any confirmation email, so they are stuck in pending.  So not everyone can make withdrawls.  There are several other people with the same problem.

pabloangello
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February 26, 2014, 11:44:07 AM
 #1474

Coinmarket.io wtf is going on?

wpstudio
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February 26, 2014, 11:55:10 AM
 #1475

Any help would be great, I've got some coins stuck in limbo.  I went to transfer out some coins, and the site crashed/died/went offline right when I hit "Withdraw".  So I've never received an email for me to confirm the withdrawal (like I have for all my other transfers).  Can I get a withdrawal confirmation email resent or something?

User: wpstudio
Timestamp                            Amount         Coin   
Tue Feb 25 2014 02:12:11   28460.8597663   USDE
C3ALL
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February 26, 2014, 11:58:47 AM
 #1476

Any help would be great, I've got some coins stuck in limbo.  I went to transfer out some coins, and the site crashed/died/went offline right when I hit "Withdraw".  So I've never received an email for me to confirm the withdrawal (like I have for all my other transfers).  Can I get a withdrawal confirmation email resent or something?

User: wpstudio
Timestamp                            Amount         Coin   
Tue Feb 25 2014 02:12:11   28460.8597663   USDE

Exactly the same issue as many others.

I did another withdrawl this morning when the site has been working fine, and no confirmation email for that either.  It looks as though some users just are not receiving the emails, so leaves the withdrawl in "pending" forever.

BRUCELLA
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February 26, 2014, 12:05:44 PM
 #1477

For me withdraw work well ... usde, ping, karma, btc

I think (and hope) the staff of CoinMarket.io will help you quickly...
kulin3422
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February 26, 2014, 12:17:41 PM
 #1478

Just can't withdraw!
negritaman
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February 26, 2014, 12:21:22 PM
 #1479

Comeon guys, let coinmarket do his job. All these post will cost him only more time and headaches and it will NOT solve the problem. Yesterday he made a post, everything is clear, so lets just wait.

Everything is not clear.  In yesterdays post he said:

Quote
everybody can still cancel orders and make withdrawals


I have tried two withdrawls and not received any confirmation email, so they are stuck in pending.  So not everyone can make withdrawls.  There are several other people with the same problem.

I am getting a bit sick of fan boys telling us to keep calm, sounds like a return to pre recession days.

Don't panic, keep calm and declare your stash to governemnt - you cant trust them

There will be no financial crisis

There will be no bailouts

There will be no new property taxes

There will be no austerity

You have exceeded your daily withdrawal limit

ect ect

Sorry if trust is a little thin on the ground lads but I have been here before a couple of times and am getting a little sick of it.

This is more for the fan boys who are dumb as a box of rocks than a poke at coinmarket, I have seen the potential of your site lads but I have not seen the fruits of my labour. You still have the fee's of course.
magicbuttons
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February 26, 2014, 12:21:55 PM
 #1480

Does anyone know what going on with DOGE wallet? will it be coming back?
Doge wallet should be back by the end of tomorrow.

I understand that coinmarket is in beta, but if you're going to say that something should be done by a certain time, then you should either do it or post an update explaining why you can't. I've been waiting 7 days now for my withdrawal.
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