[Payout Updates] Bitcoinica site is taken offline for security investigation

[kokjo]

People wanting to know about their claims status should email:

bitcoinica.reimburse@gmail.com

I set it up so me and Donald can answer queries and have a record we can check, as opposed to my not so good riseup email.

quick general question: when will the other half be payed out? 

[genjix]

People wanting to know about their claims status should email:

bitcoinica.reimburse@gmail.com

I set it up so me and Donald can answer queries and have a record we can check, as opposed to my not so good riseup email.

quick general question: when will the other half be payed out? 

After we've paid everyone we intend to pay, their initial 50%. Then afterwards we double back and refund the remaining 50%.

BTW, I'm getting lots of forum PMs. I cannot respond to them in an efficient way. Please use: bitcoinica.reimburse@gmail.com

[LoupGaroux]

Oh, what's this? I was right again about Bitcoinica that they'd be paying out and everyone who was so busy trashing them is a fucking goon? Yea, big surprise there. When will this community stop trashing that which it doesn't understand? It's like watching the entire world's history on fast forward. Can we get to the 1900s yet?

With all due respect Matthew... 50% of SOME of the btc deposits is not an acceptable solution to this issue after 3 months. Piss-poor communication, no consistency, vague and contradictory answers if any at all when straightforward questions are asked? I'm going to stay on the side of the goons until everybody is made whole. It's encouraging to see some movement and some actual recoveries, but a couple of hundred 40-50 btc payments is not the tens of thousands at issue here.

[Phinnaeus Gage]

Oh, what's this? I was right again about Bitcoinica that they'd be paying out and everyone who was so busy trashing them is a fucking goon? Yea, big surprise there. When will this community stop trashing that which it doesn't understand? It's like watching the entire world's history on fast forward. Can we get to the 1900s yet?

With all due respect Matthew... 50% of SOME of the btc deposits is not an acceptable solution to this issue after 3 months. Piss-poor communication, no consistency, vague and contradictory answers if any at all when straightforward questions are asked? I'm going to stay on the side of the goons until everybody is made whole. It's encouraging to see some movement and some actual recoveries, but a couple of hundred 40-50 btc payments is not the tens of thousands at issue here.

+1 with the utmost respect to Matthew as well.

~BrunO~

[dopamine]

How many claims are you guys processing a day haven't got anything yet...

[proudhon]

Are you guys getting responses to requests for updates via the several email address, or the latest one, posted here?  I've emailed several times over the past several weeks (months?) and haven't gotten a single response.  The only emails I've received from any bitcoinica related email address are automated, and have been requests to update my claims page.

[Mushoz]

Are you guys getting responses to requests for updates via the several email address, or the latest one, posted here?  I've emailed several times over the past several weeks (months?) and haven't gotten a single response.  The only emails I've received from any bitcoinica related email address are automated, and have been requests to update my claims page.

I've gotten a response 5 times now, and they were all really fast. I used Genjix Riseup email-address: genjix@riseup.net

[proudhon]

Are you guys getting responses to requests for updates via the several email address, or the latest one, posted here?  I've emailed several times over the past several weeks (months?) and haven't gotten a single response.  The only emails I've received from any bitcoinica related email address are automated, and have been requests to update my claims page.

I've gotten a response 5 times now, and they were all really fast. I used Genjix Riseup email-address: genjix@riseup.net

Hmm, I've used that one, the bitcoinica one, and the newest one over the past several weeks and haven't heard a thing back.  What are you including in your requests?  Have you been sending them your bitcoinica claim ID?  I've been hesitant to put that in there, but since nobody is responding at all I don't have a clue what they expect from me.  Amir?

[disclaimer201]

Are you guys getting responses to requests for updates via the several email address, or the latest one, posted here?  I've emailed several times over the past several weeks (months?) and haven't gotten a single response.  The only emails I've received from any bitcoinica related email address are automated, and have been requests to update my claims page.

I've gotten a response 5 times now, and they were all really fast. I used Genjix Riseup email-address: genjix@riseup.net

Hmm, I've used that one, the bitcoinica one, and the newest one over the past several weeks and haven't heard a thing back.  What are you including in your requests?  Have you been sending them your bitcoinica claim ID?  I've been hesitant to put that in there, but since nobody is responding at all I don't have a clue what they expect from me.  Amir?

Why wouldn't you include your claim ID? This way he can find you much faster. At some point you need to trust someone. I included my ID and other account related information. I received half of my BTC without further notice.

[proudhon]

Are you guys getting responses to requests for updates via the several email address, or the latest one, posted here?  I've emailed several times over the past several weeks (months?) and haven't gotten a single response.  The only emails I've received from any bitcoinica related email address are automated, and have been requests to update my claims page.

I've gotten a response 5 times now, and they were all really fast. I used Genjix Riseup email-address: genjix@riseup.net

Hmm, I've used that one, the bitcoinica one, and the newest one over the past several weeks and haven't heard a thing back.  What are you including in your requests?  Have you been sending them your bitcoinica claim ID?  I've been hesitant to put that in there, but since nobody is responding at all I don't have a clue what they expect from me.  Amir?

Why wouldn't you include your claim ID? This way he can find you much faster. At some point you need to trust someone. I included my ID and other account related information. I received half of my BTC without further notice.

When I got my claim ID I was told not to tell any one so I did not. All they need is the e-mail coming from the e-mail address of your account.

Thanks.

We should make a FAQ in a different thread on how to deal with this mess.

Yes, that's why I wasn't including my claim ID.  I would think they can associate my email with my claim ID easy enough, and it isn't as if I'm requesting sensitive information.  I just want to know if somebody is evening listening.  What's the status of my claim?  Is there some trust issue with me?  If there is, let me know what it is so I can address it.  As it stands, I've been totally left in the dark despite providing all sorts of contact info, MtGox codes and transaction records, and a correct password...

[teek]

Yes, that's why I wasn't including my claim ID.  I would think they can associate my email with my claim ID easy enough, and it isn't as if I'm requesting sensitive information.  I just want to know if somebody is evening listening.  What's the status of my claim?  Is there some trust issue with me?  If there is, let me know what it is so I can address it.  As it stands, I've been totally left in the dark despite providing all sorts of contact info, MtGox codes and transaction records, and a correct password...

+1  - starting to get  annoyed.  I've got hundreds of BTC tied up in this mess and so far the responses I have received, though polite, have been discouraging.  So far they cannot seem to even find my account from the sounds of it.  Considering I had an account since basically the first day Bitcoinica opened I am not sure how that is possible, even a db dump from months ago would have me in there.  Also the claims page did seem to verify my password.. it didn't give me the missing hash error or whatever that other people have reported.  Also I had a large open position, that would be WAY in the money right now, and I had some USD in there too that is now way out of the money.  Between paper losses, and lost opportunity.. I am starting to hit my patience limit, and I didn't even make a peep until these last few days so I think I have been pretty patient to let them sort out this unfortunate situation.  I really don't want to join the mob with pitchforks but man.. 

[Mushoz]

Are you guys getting responses to requests for updates via the several email address, or the latest one, posted here?  I've emailed several times over the past several weeks (months?) and haven't gotten a single response.  The only emails I've received from any bitcoinica related email address are automated, and have been requests to update my claims page.

I've gotten a response 5 times now, and they were all really fast. I used Genjix Riseup email-address: genjix@riseup.net

Hmm, I've used that one, the bitcoinica one, and the newest one over the past several weeks and haven't heard a thing back.  What are you including in your requests?  Have you been sending them your bitcoinica claim ID?  I've been hesitant to put that in there, but since nobody is responding at all I don't have a clue what they expect from me.  Amir?

This is the mail I've sent him (Including his reply):

--------------------------------------------------------------------------

Hello,
 
Your status is marked as accurate.
 
>
> Dear Genjix,
>
> I'm sorry to bother you, but I was wondering if you could tell me the
> verification status of my account?
> Thank you very much in advance!
>
> Yours sincerely,
>
> Xxxxxxx Xxxxxxxxx AKA "Mushoz"
>

[proudhon]

Are you guys getting responses to requests for updates via the several email address, or the latest one, posted here?  I've emailed several times over the past several weeks (months?) and haven't gotten a single response.  The only emails I've received from any bitcoinica related email address are automated, and have been requests to update my claims page.

I've gotten a response 5 times now, and they were all really fast. I used Genjix Riseup email-address: genjix@riseup.net

Hmm, I've used that one, the bitcoinica one, and the newest one over the past several weeks and haven't heard a thing back.  What are you including in your requests?  Have you been sending them your bitcoinica claim ID?  I've been hesitant to put that in there, but since nobody is responding at all I don't have a clue what they expect from me.  Amir?

This is the mail I've sent him (Including his reply):

--------------------------------------------------------------------------

Hello,
 
Your status is marked as accurate.
 
>
> Dear Genjix,
>
> I'm sorry to bother you, but I was wondering if you could tell me the
> verification status of my account?
> Thank you very much in advance!
>
> Yours sincerely,
>
> Xxxxxxx Xxxxxxxxx AKA "Mushoz"
>

Ah, I see the problem.  I haven't been starting with "Dear Genjix".

[bitcoinBull]

They should notify people whose claims have been confirmed as accurate. And if they can't, then request mtgox codes or extra information. If they would lead the process they wouldn't be inundated with emails.

[elux]

They should notify people whose claims have been confirmed as accurate.

Absolutely.

And they should notify people whose claims have not been confirmed as accurate, along with a list of recommended actions.

[EnergyVampire]

If Bitcoinica's business model was viable, why shut it down? Why not fix the security problem and use the business profits to replace the stolen funds?

[flower1024]

If Bitcoinica's business model was viable, why shut it down? Why not fix the security problem and use the business profits to replace the stolen funds?

the "security problem" was a mail-server combined with unsecure hosting password-reset workflows.
genjix said the code quality was poor (ZT said otherwise)

and please dont forget that they lost parts of their database. i guess this is the main problem as it seems they already have all stolen funds replaced.

i really hope that bitconica comes back - but i am sure they'll recode it in a well-known (by them) language.
i would really like if the "new" bitconica uses mtgox and intersango for hedging (*hint* we love low spreads)

but please keep the ease-of-use ZT was able to build!

[genjix]

They should notify people whose claims have been confirmed as accurate.

Absolutely.

And they should notify people whose claims have not been confirmed as accurate, along with a list of recommended actions.

When something is needed, we contact the people to ask them. It's hard to know ahead of time.

[cryptoanarchist]

If Bitcoinica's business model was viable, why shut it down? Why not fix the security problem and use the business profits to replace the stolen funds?

Who is dense enough to still do business with them?

[kokjo]

If Bitcoinica's business model was viable, why shut it down? Why not fix the security problem and use the business profits to replace the stolen funds?

Who is dense enough to still do business with them?

i would. mtgox fucked up last year, and they are still doing pretty good.