Now I'm kinda bummed about getting the upgrade board. Instead of $1,000 for the board, I really paid $1,300. Of course the market would continue to spike the day after I spent my BTC! haha It'd be easier to swallow if they would start shipping. Lame that there hasn't been a peep yet. I don't think anyone is going to get them before the weekend now unless you're in Sweden. I'm flying from UK to Sweden, so hopefully I'm the first one to get it  I'm flying from Sweden to the UK. So I'm not going to meet you. I am disappointed  It was a joke. For a moment I thought you are running away from me  |
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Now I'm kinda bummed about getting the upgrade board. Instead of $1,000 for the board, I really paid $1,300. Of course the market would continue to spike the day after I spent my BTC! haha It'd be easier to swallow if they would start shipping. Lame that there hasn't been a peep yet. I don't think anyone is going to get them before the weekend now unless you're in Sweden. I'm flying from UK to Sweden, so hopefully I'm the first one to get it I'm flying from Sweden to the UK. So I'm not going to meet you. I am disappointed |
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Now I'm kinda bummed about getting the upgrade board. Instead of $1,000 for the board, I really paid $1,300. Of course the market would continue to spike the day after I spent my BTC! haha It'd be easier to swallow if they would start shipping. Lame that there hasn't been a peep yet. I don't think anyone is going to get them before the weekend now unless you're in Sweden. I'm flying from UK to Sweden, so hopefully I'm the first one to get it How does this look Probably a smaller case. Any other ideas?  |
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Suggestion for KNC's GEN2... Native WiFi  a small pci slot on the controller board...and a 5 dollar 10/100 wifi card... I fully support this suggestion |
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Imake them on the same way...  So, looking reasonably simple press fit insulation piercing. Is there a best compression tool or are most going with channel lock pliers? I know when I make my own RJ45 connectors, the insulation piercing is okay but not 100%, 100% of the time and this with a fairly decent RJ45 crimping tool. When hashrate falls showing a module has died I'd bet the failure to be a homemade ribbon cable. I have ordered a roll of cable with connectors. Just wondering about a best compression tool without getting to ampenol costs. You don't really need that, do you? You can press it with fingers or common pliers, right? |
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since i couldn't get any upgrade modules, Ive got a few bit coins i want to throw in cold storage, anyone know the best way to do this? i.e.. using a usb drive and putting in a safe somewhere? etc....
Armory wallet. |
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KNC is sold out.
Translation: We got ours. F you.
Translation: "You're Too Slow"  No, Sonic does not even have a chance....for upgrade modules you need our old friend Road Runner   |
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Just spoke to them mainly about when I can go to pick them up as I don't fancy on paying last minute ticket prices. I really hope they give me at least 1 day notice, so I am the first one to get them to hash The lady on the phone (one of the new I assume) was very reserved on giving any details and couldn't even tell me if its more likely to happen this week or next week. So for the time being we just wait In regards to shipping she told me that the original shipping price for the Jupiter was subsidized by them, because it costs more to send. And the current shipping price for the Upgrade modules is in fact the real actual price of UPS. She said that each Upgrade module is being shipped separately in its own box with its own tracking number and it weights around 300g. So the reason you pay $60 per module is they are not going to ship them as one package and save on posting. |
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orama, can you find out why I was charged $205 to have 3 modules shipped to the Eastern US? Then I was charged $68 to have one shipped. I only paid $100 in shipping for my entire Saturn. Was it in their intention to make extra money by inflating the shipping charges?
We've been discussing that for the last 10 pages. I will call tomorrow to find out. |
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Yeesh this is a lot of bickering.
Either they will offer a partial refund or something for the seemingly high modules shipping charge (more than the charge to ship a whole miner) and it will be KnC.rep++, or they won't and it will be KnC.rep--.
Either way, I plan to say no more on the subject absent any further developments.
I agree that the shipping price seems high but I don't understand why people expect a refund. If they felt shipping was too high then why did they submit the order in the first place? I'm sure there are plenty of people willing to pay KNC's asking price. Really, is that how far your logic goes?? Seriously? umm because web checkouts sometimes have mistakes perhaps?? if not, oh well, but people weren't going to stop and ask when it sells out in 5 mins.. That doesn't mean people won't ask if there was a mistake in the shipping calc. Pretty civil behavior Do a favour for all of us and write a polite letter to KNC requesting a re-evaluation of their policy. I don't think anybody here has an issue with questioning the policy -- more it's about the tone of the constant complaints when a volunteer to write a polite note and ask for a response that could be reported back to the group was all that was ever required. Now that you have identified the need -- everyone would appreciate your reporting back. Thank you. It's that simple. Even better. I would call tomorrow and ask politely if there was an error, because 2 things doesn't make sense to me: 1 - It costs significantly more to ship 3 boards than 1, when both packages would probably fall under the same category in terms of weight and size. 2 - Shipping only 3 boards costs more than shipping a whole Jupiter. |
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@ Orama
If I already have a commercial UPS account, any chance I can get KnC to use it (save them and me money, allows my rep to stay on top of it for me). I have 4 on order so it would save a significant sum.
Don't get your hopes too high. If it's not convenient for them, they will probably decline, citing established procedures. I have quite a lot of experience in this |
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If you were them, wouldn't you include the price of the shipping in the total price and offer free shipping? In terms of revenue you would get the same amount of money, but also you will get happy customers. Or charge $30 for shipping and change the product price accordingly.
Can you think of a single reason why charging $180 for shipping, instead of including that in the price is better?
I don't have a BA (Hons) Business Studies degree, so I wouldn't presume an attempt at an answer. LOL sorry CYPER but this was funny You are free to laugh as long as Tehfiend allows it, so do check with him. I will be laughing all the way to Stockholm, while going to get my new shiny boards and exchange my faulty ones. If I bought 10 I would have saved $600 on shipping and could hire a helicopter to go there in style |
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I know it feels like they are ripping people off with postage, I don't think they are on the raw UPS express cost, But I agree that 3 boards shouldn't cost 3 x the postage, you should be able to get them for the one price, combine the postage for less total cost.
My point was that I highly doubt they pay more than $80USD to ship 3 modules with insurance to the UK and they charge $180. My question is WHY? Goto UPS.com Pick Sweden English Pick your Addy Pick 1 Kg Pick $1,000 value Be amazed at how expensive everything is in Sweden. They are not profiteering from shipping. Cyper you are coming here to pick up, be prepared to be astounded, take some time to check out the prices of things. I don't know if I should feel offended by you trying to convince me that 3 small boards costs $180 to send to the UK http://www.p4d.co.uk - £38.76 for next day delivery + £20 for insurance up to £1000. FFS dude it's a price comparison site, like interparcel.com, and all the other budget courier sites you added earlier. They do the leg work on the ground for the brand name couriers and pool shipments and hand the over at DHL/UPS/Fedex's depos to be sorted so they can charge less. They are not who a business relies on, especially when pressed for time. If anything goes wrong wth those they have to mediate with the real logistic company. Great for personal one=offs and ebay delivery/purchases, not for businesses with customers in over 120 countries and high-value items you may need to frequently chase, or change. You must have misunderstood why I gave this sites as a reference. I have never said, nor implied that KNC should use them. It just shows what the prices are when you have a business/premier/high volume/ account with a big courier company and I wouldn't be surprised if KNC have access to even lower rates. Please stop trying to convince me that they pay anything close to $180. Google Swedish tax rates... Is there any chance that the results will make me genuinely believe the shipping charges are appropriate? These "Swedish tax rates" didn't apply to a whole Jupiter then, cause I paid only $120 to ship it. |
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If you were them, wouldn't you include the price of the shipping in the total price and offer free shipping? In terms of revenue you would get the same amount of money, but also you will get happy customers. Or charge $30 for shipping and change the product price accordingly.
Can you think of a single reason why charging $180 for shipping, instead of including that in the price is better?
Plenty of companies do the "low product price with 100% to 300% markup on shipping" and plenty do the "higher margin product price with FREEEE FREEEE FREEE (did I mention FREEEEEEE) shipping". Both work. KNC chose the former. If they chose the later you would have people complaining the price was too high and the FRREEEEEEEEE shipping was just a gimmick. Generally companies choose the former when they want to avoid sticker shock. Excluding the shipping made a nice psychological three digit number which potential customers could think about for a day. When you finally got the shipping page you probably had already committed to purchashing. That combined with the rush and limited supply means I doubt very many customers backed out at the last minute. In short, they did it because it works (and will continue to work). And see how many people expressed concerns of the over inflated shipping charges. Paying more to ship 3 boards, than to ship a whole Jupiter. Yeah makes perfect sense. |
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I know it feels like they are ripping people off with postage, I don't think they are on the raw UPS express cost, But I agree that 3 boards shouldn't cost 3 x the postage, you should be able to get them for the one price, combine the postage for less total cost.
My point was that I highly doubt they pay more than $80USD to ship 3 modules with insurance to the UK and they charge $180. My question is WHY? Goto UPS.com Pick Sweden English Pick your Addy Pick 1 Kg Pick $1,000 value Be amazed at how expensive everything is in Sweden. They are not profiteering from shipping. Cyper you are coming here to pick up, be prepared to be astounded, take some time to check out the prices of things. I don't know if I should feel offended by you trying to convince me that 3 small boards costs $180 to send to the UK http://www.p4d.co.uk - £38.76 for next day delivery + £20 for insurance up to £1000. FFS dude it's a price comparison site, like interparcel.com, and all the other budget courier sites you added earlier. They do the leg work on the ground for the brand name couriers and pool shipments and hand the over at DHL/UPS/Fedex's depos to be sorted so they can charge less. They are not who a business relies on, especially when pressed for time. If anything goes wrong wth those they have to mediate with the real logistic company. Great for personal one=offs and ebay delivery/purchases, not for businesses with customers in over 120 countries and high-value items you may need to frequently chase, or change. You must have misunderstood why I gave this sites as a reference. I have never said, nor implied that KNC should use them. It just shows what the prices are when you have a business/premier/high volume/ account with a big courier company and I wouldn't be surprised if KNC have access to even lower rates. Please stop trying to convince me that they pay anything close to $180. |
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...annnnnd this thread is starting to give me cancer again.
Yes they could have conducted this upgrade sale better but OMG I can barely read some of this crap. What is it that makes so many bitcoin miners insanely emotional and entitled?
If I was in KNC shoes I would make a preferred customers list and blacklist 90% of the people here since there is no lack of demand for their products and a seemingly infinite supply of emotionally immature customers with an overwhelming feeling of entitlement. They could save themselves a lot of grief that way...
If you are so unhappy close this thread, never come back and don't buy KNC products.
Do you want to round us against the wall and shoot us too? Or just imprison us maybe? May I have my right of free speech now, so I can express my discontent however the fuck I want? It's not like they participate in this thread or their own forum for that matter. |
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I know it feels like they are ripping people off with postage, I don't think they are on the raw UPS express cost, But I agree that 3 boards shouldn't cost 3 x the postage, you should be able to get them for the one price, combine the postage for less total cost.
My point was that I highly doubt they pay more than $80USD to ship 3 modules with insurance to the UK and they charge $180. My question is WHY? Goto UPS.com Pick Sweden English Pick your Addy Pick 1 Kg Pick $1,000 value Be amazed at how expensive everything is in Sweden. They are not profiteering from shipping. Cyper you are coming here to pick up, be prepared to be astounded, take some time to check out the prices of things. I don't know if I should feel offended by you trying to convince me that 3 small boards costs $180 to send to the UK http://www.p4d.co.uk - £38.76 for next day delivery + £20 for insurance up to £1000. |
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Every company makes money off of shipping. It's a great profit point for my business. I love getting 40% off FedEx and charging book rate. KNC is profiteering off of this sale because they can, so I wouldn't fault them for it. They have a limited supply of a desireable product, so they could have charged $1050 ea and charged less for shipping and no one would have blinked.
I should probably toss my BA (Hons) Business Studies degree in the bin then. I must be wrong to believe that charging £1050 for the product and offering free delivery is much better than charging $950 for the product and adding $60 on top for delivery without any discount for multiple units. You would think they would care about what their customers think of them and would try to present themselves in a more favourable light. Because they can. It is obvious that the people who bought the 200 modules believed the price was agreeable (total price, including shipping, import fees, and the separate HSF purchase). And judging by the speed at which they were snapped up, the buyers obviously thought the price was a steal.
Businesses are in the business of making money. If people are so willing to buy their products at $XYZ, it is not unreasonable to expect the company to charge $XYZ. Of course customers would be even happier if the price was cheaper; that is only natural. But I suspect if the price (whether you tack it on the module price, or shipping, doesn't make any difference) was $50 higher those 200 modules would have still sold out as quickly.
If you were them, wouldn't you include the price of the shipping in the total price and offer free shipping? In terms of revenue you would get the same amount of money, but also you will get happy customers. Or charge $30 for shipping and change the product price accordingly. Can you think of a single reason why charging $180 for shipping, instead of including that in the price is better? |
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I know it feels like they are ripping people off with postage, I don't think they are on the raw UPS express cost, But I agree that 3 boards shouldn't cost 3 x the postage, you should be able to get them for the one price, combine the postage for less total cost.
My point was that I highly doubt they pay more than $80USD to ship 3 modules with insurance to the UK and they charge $180. My question is WHY? |
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