they are hacked. they lost "some" funds. nobody knows how much. anyway, it's a large amount even they say that it is only a "fraction"

egopay is a joke runned by amateurs.

also, egopay transfers should be final so Lakebtc must credit your account. put pressure on them. you already gave them your funds which are not reversible(according to egopay terms)

it is not your concern what kind of problems LakeBtc does have with Egopay and neither about any Egopay stupid rule.

they did not inform you about that prior your transfer so,  LakeBTC MUST fund your account otherwise they will proof to be like Egopay amateurs from which everybody is running away.

he said " same exchanger".

It's funny how the people are complaining after they bought the card from "someone" from a forum or from a so called exchanger.

LakeBTC Suspended from CoinDesk Bitcoin Price Index

http://www.coindesk.com/lakebtc-suspended-coindesk-bitcoin-price-index/

how do you comment that? Is your website safe?

coindesk.com is saying that your website is sending error to them.

show me the EU directive who is saying that.

thanks

you should think twice when you buy a debit card from someone from a forum...
sooner or later this thing it will happen. Anonymous cards are not allowed in EU. Period.

someone said "the reseller had a good reputation". Ok. where is that reseller now?

Buy cards from real companies not from forums.

who is Mateo?

"7. Do your homework first."

this is what I am trying to do, my homework. I am trying to discover what kind of "company" you are. You keep your bank's names hidden for an unknown reason. They are not listed on your website.

I don't want to share my personal details to a company that it's keeping in secret an info like that

I am sorry but you have a fishy behavior. I had good intentions, just wanted to use your services but now....I don't recommend your website to anybody.

"6. Which banks we use do not really concern users".
YES, it concerns your customers because they want to know if they send a bank wire to a bank from Cyprus, China or Africa; That's why I am asking for your bank's name.

Bitcoin industry is/should be based on transparency. You don't offer that. You are keep saying the same things

You said " Somebody pretended to be a representative and post a different banking info, and the victim sent the money to the wrong place".

How can it be done if you only post the BANK'S NAME and not the account number? I am wondering why other Bitcoin merchants are posting their FULL banking infos on their websites(no need to sign up) and you do not.
Your version about is not standing at all.

please name your banks or the payment processors you use for the payments processing.

i don't want to know which banks you are NOT using. I am interested to know which bank you using and I am sure you know about what I am "talking" about.
More than that, we are not so novices to explain us what is a bank:
 "No you do not use our bank. Users transfer money to one of our banks, which are part of SWIFT network, regulated by government, and basel-compliant"

Do you think we do not know that you don't own a bank? this is somehow a luck of respect from your part.

Also, I really don't understand why you avoid to give this info to potential customers. It means you have something to hide otherwise I don't see any reason. First, i wanted to use your services and I was very interested to which bank I will wire the money. It's an important factor and not only for me but for all your clients. Now, I am thinking that you are not a genuine company because only a bogus firm would act like you do; a lot of words without saying nothing.

Again. please tell me which banks you are using.

as long you cannot name the banks or payment processors, it's somehow fishy....

this was my point. I want to know which bank LakeBTC is using and then I will take the decision whether I sign up or not.
I don't understand why LakeBTC is making from this simple info, a big secret. A bank's name is not a secret.

Anyway, I am still waiting for it.

again, nobody will never be able to send a bank wire by ONLY having a bank's name.

Bitstamp is having this info on their website. they even included their bank account number(all the banking details).

There is NO data about your banking details on LakeBTC.com. I don't want to send my documents to a company who is hiding the banking information.

I want to know which bank you are using so that I make my calculations and then to decide whether I am wiring you money or not.
Maybe I don't like your banks or maybe I have bank accounts in the same bank and maybe I am using the same payment processor.

I want to know all these infos prior to verify my account with you, a company who is hiding its bank accounts.

How can someone use a bank's name only in order to deceive other people? The answer is "he cannot"

So, you admit that you are not transparent and you don't want to provide a simple information.

Since when the banks's name or  payment processing partners is a secret ?

a good point. of course that all the big exchangers are doing fake transactions. they pose in corporates and a lot of blink, blink... it's funny sometimes to see this.

TinaK has a real news. China gov. will ban Bitcoin exchanges in the next months(very soon).

Dear LakeBTC representative,

What's your banks` names from China and from Europe? This is not a personal info. It must be a public info.

I am not requesting your balance, your personal address and not even the bank account number. I am asking for your banks` names. That's all.

I do not understand why you avoid the answer when you clearly understand my question.

Thank you !

1. I am not related with bank, payment system and so on. I am just observing the facts. Few resellers "bought" cards from a bank, they provided fake documents and then they resold the cards to "X,Y"(anonymous people). Visa  "heard" about this practice and blocked the cards in cause.The bank will suffer for that too. They can lose the contract with VISA because they did not respect the due dilligence and KYC.

2. "they" who? are these people "clients" of Mbank or their resellers? if so, they registered them self with the bank when they ordered the card? I guess not.

3. is the "account" open in your name?

4. I think VISA blocked the cards and not the bank. that's why the accounts are still open but you cannot use the cards.

5. VISA blocks the cards when it's about compliance. You bought an anonymous card because you have NOT provided any document so you took the risk.

Example of reseller : http://anondebitcard.com/usd-card-mbank

No paperwork - the use of the card does not require signing a contract with the bank. You open the sealed envelope and you are the owner!!!! -

i don't want to register on your website prior to know where you are banking.

you should write your bank account(s) on your website as BitStamp is doing. any potential customer will know whether he wants to use your services or not.
your website is "secured" enough(I guess) to put that information on it without being necessary a "Sign up".

Also, i don't think it is a secret if you will say: we have bank account(s) with X or Y bank or with A or B payment processor.

I didn't ask for full banking details. only the bank's name(s) or payment processor's name.

Thank you and I am waiting for your reply.

well, anonymous cards are not allowed. maybe your reseller sold hundreds of cards by providing fake documents to bank .
Any EU bank MUST request documents when they are issuing a card.
 In accordance with international regulations financial entities are prohibited from releasing anonymous credit cards and prepaid anonymous credit cards.

it's useless to ask you if you have provided any document to bank because you did not

Mbank doesn't scam anybody. Next time ,you should think twice when you will "buy" a debit card from an auction website .

I am sure there is a compliance reason behind all these problems.

Everybody who is complaining about that, must think from where they got the cards. There it is the issue.

nobody is saying from where they got the cards    strange

Coinbase can be hacked for sure. The question is why would someone sell the database instead of taking all the Bitcoin? I am sure it's more than 10 BTC there ; Only if the passwords are encrypted...

i have to repeat the question because you did not answer :

what's your banks` names from China and from Europe?

or

who is processing your bank wires?

thank you !