[ESHOP launched] Trezor: Bitcoin hardware wallet

[deeneendo]

I just got my Trezor, set it up and sent some btc to it. I had issues with Chrome (plugin not loading), so I used IE11 (on Windows 7 64 bit).

I then sent some small sums to my multibit wallet (seemed to work, was asked PIN and all went without error).

Now the problem is that the transfers have still not arrived in the multibit wallet. Even after 16 confirmations for one of them, they are still not showing up in the receiving wallet, although both mytrezor.com and the myTrezor app on android are showing the transactions.

Can any experienced user give me any advice?

EDIT: on a whim, I tried resetting the multibit wallet blockchain. And sure enough, the missing transfers from myTrezor showed up. So, issue is resolved!

[lyth0s]

I ordered my trezor on November 19......still no package in the mail... .

[kkurtmann]

I ordered my trezor on November 19......still no package in the mail... .

Mine took just about 3 weeks to arrive in Canada.

[lyth0s]

I ordered my trezor on November 19......still no package in the mail... .

Mine took just about 3 weeks to arrive in Canada.

Yeah trezor support just responded to my email. Basically told me to wait 3 weeks for USA shipping. Unbelievable. China gets me products in less than 4 days, Romania 3 weeks.....

[TwinWinNerD]

I ordered my trezor on November 19......still no package in the mail... .

Mine took just about 3 weeks to arrive in Canada.

Yeah trezor support just responded to my email. Basically told me to wait 3 weeks for USA shipping. Unbelievable. China gets me products in less than 4 days, Romania 3 weeks.....

It is not really trezors fault, because orders to austria take 2 days.

[fonsie]

I ordered my trezor on November 19......still no package in the mail... .

Mine took just about 3 weeks to arrive in Canada.

Yeah trezor support just responded to my email. Basically told me to wait 3 weeks for USA shipping. Unbelievable. China gets me products in less than 4 days, Romania 3 weeks.....

Because they ship your crap from Chinatown instead of China.

[lyth0s]

I ordered my trezor on November 19......still no package in the mail... .

Mine took just about 3 weeks to arrive in Canada.

Yeah trezor support just responded to my email. Basically told me to wait 3 weeks for USA shipping. Unbelievable. China gets me products in less than 4 days, Romania 3 weeks.....

Because they ship your crap from Chinatown instead of China.

Bitmaintech is clearly in china and the packaging resembles such, but okay.

[kkurtmann]

I ordered my trezor on November 19......still no package in the mail... .

Mine took just about 3 weeks to arrive in Canada.

Yeah trezor support just responded to my email. Basically told me to wait 3 weeks for USA shipping. Unbelievable. China gets me products in less than 4 days, Romania 3 weeks.....

Not through regular snail mail aka national postal service does it take 4 days, which is what Trezor uses for deliveries.

[sandpaper]

I ordered my trezor on November 19......still no package in the mail... .

Mine took just about 3 weeks to arrive in Canada.

Yeah trezor support just responded to my email. Basically told me to wait 3 weeks for USA shipping. Unbelievable. China gets me products in less than 4 days, Romania 3 weeks.....

Not through regular snail mail aka national postal service does it take 4 days, which is what Trezor uses for deliveries.

Same situation for me. Ordered on Nov 17, shipped out Nov 18th. Was monitoring tracking info and it says its still in pre shipment... /s Awesome...

[fonsie]

Here's my trajectory, it has seen 3 countries

Order info:
On Oct. 1, 2014, 9:31 a.m.: Order created
On Oct. 1, 2014, 10:05 a.m.: Payment received.
On Oct. 1, 2014, 11:53 a.m.: Order being processed
On Oct. 1, 2014, 1:52 p.m.: Order shipped

Shipping info:
03/10/2014   11:18   Shipment delivered
02/10/2014   23:46   Shipment sorted for delivery
02/10/2014   19:07   Received in internationl depot
02/10/2014   07:05   Leaving international depot
02/10/2014   03:19   Leaving international depot
01/10/2014   16:49   Shipment received into network


So no snailmail for me.

[molecular]

I ordered my trezor on November 19......still no package in the mail... .

Mine took just about 3 weeks to arrive in Canada.

Yeah trezor support just responded to my email. Basically told me to wait 3 weeks for USA shipping. Unbelievable. China gets me products in less than 4 days, Romania 3 weeks.....

I think the bottleneck is at US airports.

There's no difference shipping from Romania or Czech Republic. Anything shipped from Europe to the US via regular postal ("letter") will take anything from 5 business days (extremely lucky) to 3, up to in extreme cases 5 weeks. When I shipped casascius coins in my experience the stuff was usually on the plane to the US on 2nd or 3rd day, but customs or US postal or whoever sits at the receiving airport takes ages to process. Similar to Canada, Italy, Australia.

Anything within Europe arrives within 2 to 5 business days (with exception of Italy), add a day or two to Korea, Thailand, Ukraine, Turkey, UK,...

I don't know how the fuck the Chinese do it... they also ship to Europe incredibly cheaply and fast. I guess it's something that got optimized heavily.

[JorgeStolfi]

If delivery is a problem in the US, I am distributing Trezor from Los Angeles.  I mostly supply the people at Bitcoin and Fintech Meet-Ups here. Over a dozen units in stock at the moment.  All factory sealed units.

Need I remind you all about the risk of buying a Trezor from a reseller?

[JorgeStolfi]

If delivery is a problem in the US, I am distributing Trezor from Los Angeles.  I mostly supply the people at Bitcoin and Fintech Meet-Ups here. Over a dozen units in stock at the moment.  All factory sealed units.

Need I remind you all about the risk of buying a Trezor from a reseller?

Please do.   Because on initialization, the Trezor checks that the firmware is the same as the one shipped from factory.

A legitimate Trezor will do that. A fake Trezor can do anything -- including simulating the real one long enough to steal your coins.

[JorgeStolfi]

on initialization, the Trezor checks that the firmware is the same as the one shipped from factory.

A legitimate Trezor will do that. A fake Trezor can do anything -- including simulating the real one long enough to steal your coins.

A fake Trezor can do anything.... you pulled that out of your FUD hat?  

You obviously don't own one... and didn't discuss this possibility with SatoshiLabs...  Please remember that Slush, the founder of SatoshiLabs, was the first to create a Bitcoin mining pool, in Dec 2010 https://en.bitcoin.it/wiki/History- he knows a thing or two about bitcoins...

PS: Disclaimer: I am currently enrolled in the first Master Degree in Digital Currency http://digitalcurrency.unic.ac.cy/about-the-program with Andreas Antonopoulos.  He can't speak more highly of Trezor's security features. I agree with him.

Well, ask him what a fake Trezor can do, then.

Not to weigh on Dr Antonopoulos, who seems to be a honest guy (he left the Bitcoin Foundation, that puts him above all those who ae still there): but he did work as security consultant to the Neo & Bee scam.  So he may know a lot about cryptography, but not enough about what a fake businessman can do.

[AussieHash]

In general the tin foil hatters here would probably be satisfied with buying from an official reseller if there were either a page listing/linking official resellers on satoshilabs website, or if stick/slush/Alena posts here to confirm your official reseller status.

[JorgeStolfi]

In general the tin foil hatters here would probably be satisfied with buying from an official reseller if there were either a page listing/linking official resellers on satoshilabs website, or if stick/slush/Alena posts here to confirm your official reseller status.

Sure, the fake ATM machines and POS terminals, that clone credit cards, are all a figment of tinfoil hatters' imagination...

EDIT: SatoshiLabs would have to make sure that an official reseller is selling only legitimate Trezors.  How would they do that?

Half secure is not secure at all..

[GreatBug]

A fake Trezor can do anything.... you pulled that out of your FUD hat?  

Why couldn't a fake trezor impersonate a real one and do whatever it wants underneath the hood?


I'm not saying this is easy to accomplish, but certainly technically possible.

[Erdogan]

A fake Trezor can do anything.... you pulled that out of your FUD hat?  

Why couldn't a fake trezor impersonate a real one and do whatever it wants underneath the hood?


I'm not saying this is easy to accomplish, but certainly technically possible.

A trezor copy is not a fake, it is free software and free hardware except the bootloader. Someone with capital and skill could do it, but they have to build their own reputation.

[GreatBug]

A trezor copy is not a fake, it is free software and free hardware except the bootloader. Someone with capital and skill could do it, but they have to build their own reputation.

Bootloader source is also available now.

Also, I don't understand the purpose of the distinction.  Perhaps describing this theoretical device as a 'malicious Trezor' would be more accurate.

[JorgeStolfi]

A trezor copy is not a fake, it is free software and free hardware except the bootloader. Someone with capital and skill could do it, but they have to build their own reputation.

Bootloader source is also available now.
Also, I don't understand the purpose of the distinction.  Perhaps describing this theoretical device as a 'malicious Trezor' would be more accurate.

Yes, that is a more accurate term.  If you buy a Trezor from a third party, how can you tell that it is not a malicious fake Trezor?