Swedish ASIC miner company kncminer.com

[Bitcoinorama]

Ok, some good news.

I have just spoken to both Paypal and Barclaycard.

Paypal basically said they cover upto 45 days and you get protection by them AND your bank (wtf?!), but you only get Paypal's protection for 45 days. I queried whether there was any difference checking out as a 'guest' i.e. using Paypal as a credit card only payment processor, and logging in, using my already established Paypal account. I was told neither, you are treated and protected as Paypal, one and the same.

I was advised to speak to my card company.

Unconvinced by anything Paypal tells me, I rang Barclaycard and actually recorded the conversation, so I have them on record!

I mentioned section 75, and the fact it appears VISA/MasterCard negate the 180 day post assumed delivery date period for complaint if you use third party services like Amazon and Paypal. Barclaycard said it doesn't, I'm protected upto six years after purchase, just contact them as soon as something appears amiss after delivery should have occurred. They said Paypal will cover the first 45 days, and then it's them (Barclaycard).

I restated the entire scenario, the fact Paypal's 45 days in this case is worthless as delivery is 3 months away, and the section 75 thing again, and they said 100% I'm covered an protected by Barclaycard and it was ok to go ahead and purchase.

DON'T TAKE MY WORD FOR IT THOUGH, DOUBLE CHECK WITH YOUR OWN CARD COMPANY!!!

(But if you're in the UK, and are using Barclaycard, I have the audio of the customer service dispute department lady confirming this!... )




Note: I'm in the UK, my bank is UK based and this only applies to credit card payments, not debit!

[jelin1984]

Great also final I have order 1-500 if anyone want tell me to buy it

[qiuness]

when can i order the mars with my 1-500 pre order?

[Twh]

What's going on? The website order # are reset and products are now available and you're able to pay for it now.

?? Paid pre-orders now?

Well that's kind of what they should've planned for since the beginning, that said I really doubt that they will respect these new order IDs over the old ones, they were really set on that idea for whatever reason.

[thomashrev89]

What's going on? The website order # are reset and products are now available and you're able to pay for it now.

?? Paid pre-orders now?

Well that's kind of what they should've planned for since the beginning, that said I really doubt that they will respect these new order IDs over the old ones, they were really set on that idea for whatever reason.

I am sure they will take the old orders into consideration when shipping begins. They probably have their own internal system for it.

[mat542]

Got an email from Andreas confirming that we have 7 days to make the payment.

7 days is nice, but how are you supposed to pay with a bank transfer
I will never pay by Paypal, they have a tendency to block accounts that are sending and/or receiving to much money.

Anyways sent them an email for their bank account information.

[erschiessen]

I don't understand... Can I order?
How about the Mars device?

[dhenson]

I can confirm that the order book is open.  I just completed a purchase through Paypal and the product(s) are showing up in my order history as paid.

[Bitcoinorama]

Officially they've not announced payment. I spoke with them earlier and we are due an imminent update with them explaining it.

It's also why I advised not selling pre-orders in the other thread, but no one listened to that!

In any case email them, as opposed to posting confusion here, they are the only ones that can answer.

Then by all means post some clarity for everyone else...

[mat542]

I don't understand... Can I order?
How about the Mars device?

Yes, you can order and even pay.
Order numbers restarted to #1.

Mars is gone. They didn't say anything about that ...
Personally I don't care, Mars is useless.
Contact them by email if you want an answer.

[markj113]

demo vid up -

http://www.youtube.com/watch?v=foeBUcagT2s&feature=youtu.be&a

[Lucky - Luciano]

I can't see the Mars mining device either!! Also i can't see any of my pre-orders in the history tab. Is that normal>?

     Yes, this is normal. Your pre-order you will see when you make a payment.

[whisper]

How to preorder and pay Mars if its still not listed as product?? 

[waterboi92]

only method of getting the machine is stockholm pick up...no shipping options yet..

[Bowjob]

Where does it say 7 day until payment? I got an order for a Jupiter, but have not paid yet.

[stoechi]

here does it say:

https://www.kncminer.com/news/news-12

[Bitcoinorama]

New newsletter;

http://us4.campaign-archive2.com/?u=6d9133088733c220dff716f59&id=2298372d6b&e=023a37411a

Mars info, etc.

--


 
 
Hi everyone, it’s time for another newsletter from us. Today we will cover:
Online video demo of Mars
The future of Mars
More specifications of Jupiter and Saturn
Our little lottery giveaway
Order book opening
 
Online video demo of Mars
We made a promise to you all not to take any payment of any device until we could show you a working prototype, well today it’s finally here. Our developers have been working almost round the clock to get this box hashing as fast as possible, we said Mars would hash at 6 GH/s and in the video you can see exactly how fast we managed to make it go.
The Mars prototype is as the name suggests, a prototype. As you can see it doesn’t even have a case yet. The performance of our device is, and always will be, more important to us than the look. We know it won’t win any design awards but we are engineering for speed first and foremost. Please have a look at the video which can be found here. http://youtu.be/foeBUcagT2s
 
 
The Future of Mars
Even with the new improvements of the Mars device it still has a few issues. It’s not anywhere near as efficient as Jupiter or Saturn in terms of $’s per Hash and it will really only mine Bitcoins. To sum up, we don’t think with the difficulty increasing at the current rate it’s good value for money and if it’s not good for you it’s not good for us. We will let our competitors sell devices with this kind of speed so we can concentrate on the ground breaking devices.
We know a lot of people have ordered the device simply to gain a queue placement for Jupiter and quite a few people have asked us not to send them the device but to charge them and just allow them to use the queue placement.
So given all of the above we have decided that we will remove Mars in its current form from sale.
That leaves a few questions I’m sure. So let me try to alleviate your worries, anyone who has a registration for the Mars device will be able to use that queue placement for either a Jupiter or a Saturn, simply order one of those in the our shop with the same email address you registered your Mars device against and we will do the rest.
Then there are the people who wanted the Mars device to mine other types of coins, what we will do is produce a new device based on the Mars type setup (with a case). It will be announced fully in the next few months but I can tell a few things today. We will target this new device against all the currencies we can. Not just litecoin, namecoin etc but also many others. The new FPGA based device will then have a much longer life expectancy and produce a much better ROI than Mars ever could. We will also be making updates available to the firmware if and when new types of coins come out.
Removing Mars from sale will also free up some of our internal resources enabling them to work on Jupiter and Saturn and hopefully bring the delivery of those devices forward.
 
Order books now open for payment

The order books are now open for the first time allowing full ordering and payment of the Jupiter and Saturn devices. Everyone already has their place in the queue so we are giving everyone 7 days to pay and maintain that place. If there are any technical issues with our website or payment portals over the next 7 days we will of course increase this period accordingly.  Once the 7 days are over we will provide everyone with their final shipping queue placement. We are able to ship hundreds of devices a week using the agreements we have in place with the factories so we still expect to be able to serve the vast majority of customers in September. Unlike others in this industry we will not be doing the assembly in house it will be done at the same professional assembly lines which ORSoC have been using for years.
visit www.kncminer.com for more info

Our little lottery giveaway


for those of you who are able to pay in the first 48 hours starting from now. we will enter your email address into a lottery. After 48 hours we will randomly select three queue numbers, the first name chosen will get a free Jupiter and Saturn, the second will get a free Jupiter and the third will get a free Saturn.
We will then contact you and ask if we can make your name and country/state public on our site. We will add the devices to your account and ship them free of charge to you along with your order.
 
 
 
Hosting

We will also be offering tailored hosting of our own devices. Hosting packages offered will be specially made for each hosting customer. Please contact us at info@kncminer.com for more information about hosting.
Some benefits of hosting:
 
 No costs for shipping/import taxes
 All costs included no hidden extra management fees
 Your hardware will be monitored 24/7 by our staff
 Your box will hash for you on day one
95% uptime guarantee
For those of you interested in hosting please choose Stockholm pickup as the shipping method
We will release final costs soon and if you want to use our hosting that’s fine, if you want to then have the box shipped you can simply pay for the shipping and we will ship your box instead.
What’s next?           
What we will do over the next few weeks is provide more news on our Website/Facebook page and our Twitter feed. We will send out regular newsletters and keep the news section of our site up to date with all development.


If you have any questions or comments feel free to email us at info@kncminer.com

[mat542]

Lottery looks nice

[shep80]

I am not impressed by their decision to not sell the mars product.

We need more companies that actually will ship a product. Time and time again companies have taken money but been unable to ship a product on a reasonable timeframe. Shipping the mars product to customers NOW would have helped build customer trust, as they would have had a hashing product in hand while the ASIC development is underway.

Instead we have another classic pre-order scenario for ASICs.

I have an early (<200) "pre-order" registration but if this is their plan it's unclear I'll actually use it. Send them $7k and wait for 4 months is not a good business model for the customer.

[Rampion]

This is puzzling.

They say in the newsletter they wouldn't be taking money before showing a working prototype... But then they cancel the "Mars" product, which is the only existing working prototype (and it's a FPGA, not an ASIC!!!!!), while they open payments for the Jupiters and Saturn (ASICs), for which a prototype is yet to be seen, and we have to pay in the next 7 days or we lose your spot in the queue? Plus, they make a lottery in order to get as many customers paying in the next 48 hours, starting from now?

I'm the only one reading some contradictions in all this?