MtGox withdrawal delays [Gathering]

[dave111223]

Several posts on these forums.... I'm too lazy to find them.  And of course, take forum posts with a grain of salt.

lol too lazy to find the reports of Mt Gox transfers being received, but not too lazy to make shill posts in every gox topic saying how great they are, and how there is no problem?

[1714219705]

1714219705

[flound1129]

I'm not an idiot.  I canceled my withdrawals and transferred everything out in Bitcoin the day the withdrawal notice went up.

Not necessarily a bad idea.... depending on how close to the front of the queue you were.

I sold everything at a gain in the past 2 days.

[solex]

This frustrating situation is enough to drive one to drink (if either of these could be found).

[Mythoranium]

MtGox has now stopped their support as well, it seems.

I also didn't receive any new updates on my withdrawal ticket this week. However, I just managed to catch live chat support.
TL;DR — he claims that SEPA EUR and PLN withdrawal backlog is at 1st week of june and that USD withdrawals and international wires are going "a bit slowly", but should be back in full speed within a week.

I have removed the irrelevant parts from the log:

*me*

I am not receiving any support updates to my ticket. I have not received any updates or ETAs on the SEPA withdrawal delay which is now almost 6 weeks.
Michael Support

Sorry for the inconvenience caused to you. Can I have your Mt-gox user name and email id associated with your account
*me*

yes, of course
*me*

my e-mail is ******* and the username is ******
Michael Support

Can you hold on a minute while I can check your account details
*me*

OK
Michael Support

Thank you for waiting . On checking your account, can see that an withdrawal initiated on June 9th still not processed from our end
Michael Support

We are expecting that your withdrawal should be processed with in a week since all the back logs of May and June 1 st week cleared now
Michael Support

Can you please wait and we assure you that the funds will be credited to your Bank account once processed from our end
*me*

I also want to point out that the withdrawal page still states "[..] all fund transfers to SEPA accounts in Europe may take up to 3 weeks", which indicates that 3 weeks should be the max delay.

*me*

I can wait if it will be processed in 1 week (until July 24th) 100%. Are you absolutely sure this will be the case?
Michael Support

But unfortunately since we are working globally to extend support from massive banks, to organise the global payment system, there is such delay at this point of time
Michael Support

yes sure. I will update soon once processed from our end.

[..]

Michael Support

yes. Please go ahead with your question
*me*

when you said "[..] since all the back logs of May and June 1 st week cleared now", is this regarding EUR SEPA transfers or also USD and bank wires?
Michael Support

EUR SEPA
Michael Support

PLN too
*me*

What is the current USD backlog status? I don't have a USD withdrawal request, but many people have and they are worried as well.
Michael Support

USD or international transfer of funds are processing, but a bit slowly
Michael Support

we are expecting, that it will be in full swing with in a week

Of course, I cannot be sure about the accuracy of these claims. Just sharing what info I got.

[zeroblock]

Knew it, USD withdraws are still "delayed" aka stall tactic. 

[Spaceman_Spiff]

Given that last week, they still hadn't processed my EUR withdrawal from early May, I call BS.
Of course, perhaps the last week was a super-efficient one, but I doubt it.

[cedivad]

I guess that everyone is selling at a loss @ bitstamp.
Any better alternatives?

[notme]

I guess that everyone is selling at a loss @ bitstamp.
Any better alternatives?

Depends where you live.

[Mythoranium]

Interestingly, after the conversation with support (see a few posts above), the status of my withdrawal has changed from "confirmed" to "pending".

I don't remember the sequence of withdrawal statuses, but isn't it usually "pending => confirmed => processed" ?

[solex]

Interestingly, after the conversation with support (see a few posts above), the status of my withdrawal has changed from "confirmed" to "pending".

I don't remember the sequence of withdrawal statuses, but isn't it usually "pending => confirmed => processed" ?

I think it is this: "confirmed  => pending => processed"

So you might have progress there!

[Mythoranium]

I think it is this: "confirmed  => pending => processed"

So you might have progress there!

I hope so. I will keep people updated when (if) my funds arrive.

[YipYip]

I think it is this: "confirmed  => pending => processed"

So you might have progress there!

I hope so. I will keep people updated when (if) my funds arrive.

Has anyone received these unicorn wire transfers since the stated back online media release

[joesmoe2012]

Anyone else thinking of legal actions? MtGox has now stopped their support as well, it seems.

Certainly, yes! We customers have deposited a lot of money there, and that money cannot just evaporate. They can be frozen, ot stealen. MtGox should provide more info now!

How much more info do you need?

They explained they would shut down for a while.

They explained they are back with several new banks, but it will take a while to ramp up and to work through the backlog.

They explained new requests would not be processed until the backlog was handled.

Doesn't look like the backlog is being handled though...

I've seen several reports of funds being received in the past few days, but feel free to continue worrying.  It will remind you to be careful who you give your money to next time.

Where do you see these reports?

[joesmoe2012]

Anyone else thinking of legal actions? MtGox has now stopped their support as well, it seems.

Certainly, yes! We customers have deposited a lot of money there, and that money cannot just evaporate. They can be frozen, ot stealen. MtGox should provide more info now!

How much more info do you need?

They explained they would shut down for a while.

They explained they are back with several new banks, but it will take a while to ramp up and to work through the backlog.

They explained new requests would not be processed until the backlog was handled.

Doesn't look like the backlog is being handled though...

I've seen several reports of funds being received in the past few days, but feel free to continue worrying.  It will remind you to be careful who you give your money to next time.

I'm not an idiot.  I canceled my withdrawals and transferred everything out in Bitcoin the day the withdrawal notice went up.

Thanks, i'm sitting on a nice profit on most of my money in gox, so when it does get withdrawn it'll be a nice little "thank you" due to the people like you who got nervous and drove the price on gox up 10% above the other exchanges for a few days.

[joesmoe2012]

I'm not an idiot.  I canceled my withdrawals and transferred everything out in Bitcoin the day the withdrawal notice went up.

Not necessarily a bad idea.... depending on how close to the front of the queue you were.

I've seen several reports of funds being received in the past few days.

Where?

Several posts on these forums.... I'm too lazy to find them.  And of course, take forum posts with a grain of salt.

I have not seen one report here of a person in the USA receiving a wire. Only two people, on in 'asia' and the other in japan.

[joesmoe2012]

I'm not an idiot.  I canceled my withdrawals and transferred everything out in Bitcoin the day the withdrawal notice went up.

Not necessarily a bad idea.... depending on how close to the front of the queue you were.

I sold everything at a gain in the past 2 days.

But how do you find out what position in the queue you are in?

[joesmoe2012]

This frustrating situation is enough to drive one to drink (if either of these could be found).

Use to love Great Divide brewery when I lived in denver (at least i think that's the one).

[db]

TL;DR — he claims that SEPA EUR and PLN withdrawal backlog is at 1st week of june

Sadly not true. My SEPA EUR withdrawals from 2013-04-19 and onwards are still stuck at "confirmed".

[Rampion]

TL;DR — he claims that SEPA EUR and PLN withdrawal backlog is at 1st week of june

Sadly not true. My SEPA EUR withdrawals from 2013-04-19 and onwards are still stuck at "confirmed".

That's strange. I received with no problems three biggish withdrawals requested in mid-June - those arrived to my account in only 2/3 days (SEPA).

Didn't try to withdraw anything for a month or so, but before that Gox worked like a charm for me.

[joesmoe2012]

TL;DR — he claims that SEPA EUR and PLN withdrawal backlog is at 1st week of june

Sadly not true. My SEPA EUR withdrawals from 2013-04-19 and onwards are still stuck at "confirmed".

That's strange. I received with no problems three biggish withdrawals requested in mid-June - those arrived to my account in only 2/3 days (SEPA).

Didn't try to withdraw anything for a month or so, but before that Gox worked like a charm for me.

I was also getting SWIFT wires to the USA in the standers 1-3 day timeframe as they always did during early june. Didn't start having problems till middle-late june.