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Author Topic: MtGox withdrawal delays [Gathering]  (Read 858015 times)
EuroTrash
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May 15, 2013, 03:43:25 PM
 #101

You'd think they'd issue a public statement by now.
Like they did with the CoinLab deal affaire. Or with this new US Homeland Security / Dwolla "problem".

Yeah right.

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2weiX
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May 16, 2013, 06:42:37 AM
 #102

You'd think they'd issue a public statement by now.
Like they did with the CoinLab deal affaire. Or with this new US Homeland Security / Dwolla "problem".

Yeah right.

 Sad



Quote
Hello,

We understand that the delay has been unacceptable. We have reached the daily limit for withdrawal that was imposed on us by our bank and all withdrawals are now being queued for processing and all will be processed according to the daily queue and we will keep you updated once processed and we apologize for the inconvenience.

If you wish you can cancel the withdrawal and may request the withdrawal through International transfer which will be processed within a week.
EuroTrash
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May 16, 2013, 07:37:18 AM
 #103

You'd think they'd issue a public statement by now.
Like they did with the CoinLab deal affaire. Or with this new US Homeland Security / Dwolla "problem".

Yeah right.

 Sad
Quote
Hello,

We understand that the delay has been unacceptable. We have reached the daily limit for withdrawal that was imposed on us by our bank and all withdrawals are now being queued for processing and all will be processed according to the daily queue and we will keep you updated once processed and we apologize for the inconvenience.

If you wish you can cancel the withdrawal and may request the withdrawal through International transfer which will be processed within a week.

Is there a URL link to this?

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2weiX
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May 16, 2013, 07:46:23 AM
 #104

You'd think they'd issue a public statement by now.
Like they did with the CoinLab deal affaire. Or with this new US Homeland Security / Dwolla "problem".

Yeah right.

 Sad
Quote
Hello,

We understand that the delay has been unacceptable. We have reached the daily limit for withdrawal that was imposed on us by our bank and all withdrawals are now being queued for processing and all will be processed according to the daily queue and we will keep you updated once processed and we apologize for the inconvenience.

If you wish you can cancel the withdrawal and may request the withdrawal through International transfer which will be processed within a week.

Is there a URL link to this?

that's the support email i got.
correction, it's the exact same text I ALWAYS GET when complaining about my withdrawals.
db
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May 16, 2013, 08:40:10 AM
 #105

2013-04-12: 1000 EUR
2013-04-15: 1000 EUR
2013-04-17: 1000 EUR
2013-04-18: 1000 EUR
2013-04-19: 1000 EUR
2013-04-22: 1000 EUR
2013-04-23: 1000 EUR
2013-04-24: 1000 EUR
2013-04-25: 1000 EUR
2013-04-28: 1000 EUR

I have not received anything.

Quote from: Patrick, Mt.Gox
I cannot tell you the exact time but for most of the customers it takes one month

The account has "Trusted" status now and I would like to withdraw more but dare not for fear of not getting the money in a very long time.

I want them to make clear that they will return the trading fees if I change back the EUR to bitcoin to get them out to another exchange that can make bank transactions. I have asked them twice but they ignore the question.
bitcoincraps
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May 16, 2013, 08:49:02 PM
 #106

It doesn't look good at all. This is really a big warning. Delaying payments 10-20 days is unacceptable for the biggest and oldest bitcoin exchange....

mably
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May 16, 2013, 09:02:39 PM
 #107

Already 16 days for a SEPA withdrawal and still waiting...

Got this answer from MtGox support 3 days ago :

Quote
Hello,

Due to our daily bank withdrawal limit on our Polish account, all withdrawals are queued and will be processed according to the queue. Once your queue is reached, the withdrawal will be processed and I will update you on this. Our apologies once again for the inconvenience caused.

Thanks,

MtGox.com Team

sbrzol
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May 16, 2013, 09:52:13 PM
 #108

Already 16 days for a SEPA withdrawal and still waiting...

Got this answer from MtGox support 3 days ago :

Quote
Hello,

Due to our daily bank withdrawal limit on our Polish account, all withdrawals are queued and will be processed according to the queue. Once your queue is reached, the withdrawal will be processed and I will update you on this. Our apologies once again for the inconvenience caused.

Thanks,

MtGox.com Team


read back,   i cancelled my withdrawal after 28 days, and left mtgox forever
at bitstamp sepa arrived within 2 days
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May 17, 2013, 11:48:05 AM
 #109

Cancelled my SEPA withdrawal after 35 days.  I'm giving the international withdrawal a try now.

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EuroTrash
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May 17, 2013, 04:04:37 PM
 #110

Cancelled my SEPA withdrawal after 35 days.  I'm giving the international withdrawal a try now.

Wouldn't you you just buy coins and move them somewhere safer?
People have already suggested alternative exchanges which actually work.

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2weiX
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May 17, 2013, 04:07:00 PM
 #111

Cancelled my SEPA withdrawal after 35 days.  I'm giving the international withdrawal a try now.

Wouldn't you you just buy coins and move them somewhere safer?
People have already suggested alternative exchanges which actually work.


very very few exchanges offer SEPA at reasonable rates (see also: demise of intersango, btcentral, btc24).
now they also stopped €-vouchers.
I used to be able to sell my €-vouchers, but alas! no more.
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May 17, 2013, 05:10:05 PM
 #112

Cancelled my SEPA withdrawal after 35 days.  I'm giving the international withdrawal a try now.

let me know about the fees for international , thx
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May 17, 2013, 06:29:13 PM
 #113

Cancelled my SEPA withdrawal after 35 days.  I'm giving the international withdrawal a try now.

Wouldn't you you just buy coins and move them somewhere safer?
People have already suggested alternative exchanges which actually work.


very very few exchanges offer SEPA at reasonable rates (see also: demise of intersango, btcentral, btc24).
now they also stopped €-vouchers.
I used to be able to sell my €-vouchers, but alas! no more.

?? Bitstamp does them at incredibly reasonable rates. I withdraw monday, I get it wednesday morning. No problem.

more or less retired.
2weiX
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May 17, 2013, 07:12:03 PM
 #114

Cancelled my SEPA withdrawal after 35 days.  I'm giving the international withdrawal a try now.

Wouldn't you you just buy coins and move them somewhere safer?
People have already suggested alternative exchanges which actually work.


very very few exchanges offer SEPA at reasonable rates (see also: demise of intersango, btcentral, btc24).
now they also stopped €-vouchers.
I used to be able to sell my €-vouchers, but alas! no more.

?? Bitstamp does them at incredibly reasonable rates. I withdraw monday, I get it wednesday morning. No problem.

okay, sounds good.

what's not so good: buying 26TEUR worth of BTC on mtgox at a negative spread of ~10USD vs BitStamp.

does bitstamp have a €-orderbook?

RoadTrain
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May 17, 2013, 08:52:31 PM
 #115


okay, sounds good.

what's not so good: buying 26TEUR worth of BTC on mtgox at a negative spread of ~10USD vs BitStamp.

does bitstamp have a €-orderbook?


Actually the spread is like 4 USD currently.

And no, they don't have EUR orderbook, euros are converted to USD when depositing.
You'd better try yourself. It's a reasonably good exchange.
wopwop
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May 17, 2013, 09:58:13 PM
 #116

i was lucky to get 1 batch of 1k euro 1 day before the dwolla issue, it was 'confirmed' for 36 days but is now 'processed'.

now i'm afraid all my batches still pending won't come through even moreso because of the dwolla issue. they are 'confirmed' for 36 days now..

i believe MtGox works somewhat like a Pyramid Scheme, so I'm really hoping some more losers keep sending funds to MtGox so i get my money
mat542
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May 19, 2013, 11:27:24 AM
 #117

let me know about the fees for international , thx
I had 40€ fee for 1000€ withdraw.
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May 19, 2013, 01:59:38 PM
 #118

It's 2000JPY? That's 15€?
mat542
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May 19, 2013, 09:12:17 PM
 #119

That's what their initial bank asks for. The money goes throught several banks before arriving on your account and each bank takes a commission.
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May 19, 2013, 10:55:18 PM
 #120

bitcoin-central had fast euro withdrawals , but they stopped their operations  Sad
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