Black Arrow 28nm 100Ghash Bitcoin ASIC from $0.49/GH/s

[LennonNZ]

We will be now insuring all X1 shipments out of our facility here for $499, as a large number of customers paid close to that value after everything is considered. We will also be upgrading our packing significantly, as to better insure our packages get out safely. Applies to US customers only.

Better than BA who fill in a legal document put a valid of $100 for the X1's when shipping. I wonder how long until someone comes after them for not legally declaring the value correctly than people actually paid. WHat BA should do legally is declare the cost of the goods what someone actually paid for it.

[btcminer84]

31th July 2014 !!!!!! No shipping of the X3 yet. No tracking number. No answers. Nothing. No... Doh!

You will get your tracking number "NEXT WEEK"

They told me on February 12, 2014 via support ticket

"We confirm that the tapeout of the chip is scheduled to take place on 20 February 2014 and we are confident that the Batch 1 products will start shipping on 30th of April 2014. The estimated dispatch window of the whole batch is expected to be between 7 to 9 working days.".  

Now is July 31, 2014 and nothing shipped. Only excuses and lying.

[shogunmark]

I paid minersource on 12/2/13 order #400 for 2 X1's, which ultimately turned into #2434A on their new system... i have yet to get any tracking info.. Communication with minersource has been excellent in the past, but i havent been keeping up with this in the last few weeks.. are we still this far behind?

[ninjaboon]

I paid minersource on 12/2/13 order #400 for 2 X1's, which ultimately turned into #2434A on their new system... i have yet to get any tracking info.. Communication with minersource has been excellent in the past, but i havent been keeping up with this in the last few weeks.. are we still this far behind?

Almost August and no updates from BA, really bad.

[btcminer84]

Almost August and no updates from BA, really bad.

Maybe they tell us the next big excuse story tomorrow or "next week". Maybe they will ship again "any day" or between the next 7 to 9 working days. 

[ChuckBuck]

It's just about August and some customers still haven't received their miners that they bought from last year?

Glad I crawled out from this pigsty and opted for MS store credit, rather than sweat out whether or not I'd receive worthless in the red, even if resold miners.

I genuinely feel bad for anyone that ordered through BA directly, as they're really feeling the brunt of this crapstorm.

Still haven't seen a picture of a whole X-3 yet in the wild, just cases, or almost built ones in the ecointalk gallery.

Well, I hope for everyone involved, manufacturer and customer alike, this is why the preorder model needs to go out to the shed and get shot in the back of the neck, especially in this industry.

Nothing good ever comes from preorders.

[mtbitcoin]

I paid minersource on 12/2/13 order #400 for 2 X1's, which ultimately turned into #2434A on their new system... i have yet to get any tracking info.. Communication with minersource has been excellent in the past, but i havent been keeping up with this in the last few weeks.. are we still this far behind?

Almost August and no updates from BA, really bad.

Join the club .. early #4xx order and nothing. Worse yet, it seems that the resellers are getting their orders first 

[Stedsm]

I just checked my order. I payed in full with wire transfer on Dec. 16 2013 for my X-1.

Back than I had order number: R0781508xx. It chanched to #120x and to #120xA

Thanks,so much for them shipping in order of payment!. Mine was #646,now 227xA

You stated you wished to have your order held for the LCD.

I asked for the LCD to be included "IF AVAILABLE",NOT for my order to held until they are availble,they may never be. Show me where i said hold my order until lcds are available! Who in right mind would want to another delay for that?

[thonglor]

Everything is a conspiration for you ... The IPS's DNS is down. Can you please try now? We switched to google's dns.

Everything seems to work again, also the Support page... 

[kuzetsa]

I paid minersource on 12/2/13 order #400 for 2 X1's, which ultimately turned into #2434A on their new system... i have yet to get any tracking info.. Communication with minersource has been excellent in the past, but i havent been keeping up with this in the last few weeks.. are we still this far behind?

Hi Miners !

Is anyone around who has ordered the miners X-1 on the 2nd week of December 2013, and paid them at the same time to Minersource ? I am just curious to see if you already got tracking numbers.

Thanks, Michel.

I did. Ordered 1 X-1 in Dec. 13, payed right after and received the Miner last Sathurday. I'ts up and running since ...

@MichelG:

My own PAY DATE (in full) was December 3rd, 2013, but I have not received even a tracking number yet. -- Order # 724 on the old site.

@shogunmark:

Similar for me -- on the new site, for some reason the order was canceled and then re-issued with the order number changed:

• Order number on new site, which was canceled (not by me, someone at minersource did this) with no explanation: #2309
• Second order number on new site, which was created with no explanation: #2309A (this is currently my only active order in the minersource order system, and my address is still correct and unchanged, and I did not request to wait for availability of LCD either.)

Like I said, I paid in full (bitcoin) December 3rd, 2013

[subseaguru]

I paid minersource on 12/2/13 order #400 for 2 X1's, which ultimately turned into #2434A on their new system... i have yet to get any tracking info.. Communication with minersource has been excellent in the past, but i havent been keeping up with this in the last few weeks.. are we still this far behind?

i received an email yesterday from Dan. mine is supposed to ship by friday 1 Aug. he says if i dont get a tracking number to contact them back. i know its not MS' fault but im also in a pickle for buying this product. if i dont get my tracking number tomorrow, i will certainly raise a stink. if they cant get me what i ordered then ill take something of equal or more value.

[btcminer84]

August 01, 2014: No Shipping of Prospero X-3. I purchased and paid on November 30, 2013.

[subseaguru]

I paid minersource on 12/2/13 order #400 for 2 X1's, which ultimately turned into #2434A on their new system... i have yet to get any tracking info.. Communication with minersource has been excellent in the past, but i havent been keeping up with this in the last few weeks.. are we still this far behind?

i received an email yesterday from Dan. mine is supposed to ship by friday 1 Aug. he says if i dont get a tracking number to contact them back. i know its not MS' fault but im also in a pickle for buying this product. if i dont get my tracking number tomorrow, i will certainly raise a stink. if they cant get me what i ordered then ill take something of equal or more value.

You might want to rethink the bolded portion.  You paid close to 400 dollars for this equipment and it is currently worth about $100.  So you really want something of equal or greater value than you paid.

BA's equipment is all but worthless at this point.

thats what i meant. i used the specific value of what i paid in the email with Dan and what i wanted from their store if they couldnt get the X1 to me.

[subseaguru]

I paid minersource on 12/2/13 order #400 for 2 X1's, which ultimately turned into #2434A on their new system... i have yet to get any tracking info.. Communication with minersource has been excellent in the past, but i havent been keeping up with this in the last few weeks.. are we still this far behind?

i received an email yesterday from Dan. mine is supposed to ship by friday 1 Aug. he says if i dont get a tracking number to contact them back. i know its not MS' fault but im also in a pickle for buying this product. if i dont get my tracking number tomorrow, i will certainly raise a stink. if they cant get me what i ordered then ill take something of equal or more value.

You might want to rethink the bolded portion.  You paid close to 400 dollars for this equipment and it is currently worth about $100.  So you really want something of equal or greater value than you paid.

BA's equipment is all but worthless at this point.

thats what i meant. i used the specific value of what i paid in the email with Dan and what i wanted from their store if they couldnt get the X1 to me.

I know, I just enjoy reminding BA of how much of a failure they are.  Their miners are worth less than a quarter of their original purchase price, and they don't seem to care about how much they screwed everyone over.

[elemental]

I got a reply to my ticket after I re-upped the priority, but it was just exactly what was posted here before:

"We apologize for the lack of updates during the last few weeks; We have been very busy working with the factories to get your long awaited miner.

"As you well know we have been shipping X1s for almost a month. In the last few days we began shipping X3s alongside X1s. We still have days until we finish all the queue.

"During the last week we have fixed few issues with our products:"

blaah, blaah, blaah.

"Currently all orders are continuously being dispatched and shipped, and rest assured that you will be directly notified with the shipping details soon.

"Looking forward to mining with you and Please feel free to contact us anytime for further questions, thank you."

So, no answers to my actual questions.  Will asking them again make any difference?

Interesting that "blackarrow" was all over here posting all day a couple of days ago, and now it's all silent again.  Oh, and it's now August.  August!

Here are some easier questions that keep being asked:

How many X3s have shipped to *customers* direct from BA?

How many X3s are being shipped each day?

What payment date are we up to?

Easy enough questions to answer, which *somebody* really ought to know without even needing to look anything up.  Then it would be easy (for that same someone) to be able to say "We'll ship your order on August 4th" (or whatever the date would be, based on the number of orders to do before mine and the number shipped each day).  And it would actually ship on that date!

And if something went wrong, I'd get an email saying so.  On the day it happened.

Wouldn't it be so easy if every business was run professionally with a bit of customer service?  Oh, if only...

[eXOBeX]

Here are some easier questions that keep being asked:

How many X3s have shipped to *customers* direct from BA?

How many X3s are being shipped each day?

What payment date are we up to?

Easy enough questions to answer

My guess:-
None.
None.
Cannot answer as Black Arrow are fulfilling MinerSource's order first. Fuck everyone else.

I reckon these answers can stand as gospel until Black Arrow answer otherwise. Not deny, answer.

Nine months wait! Jeez, they're supposed to be making them, not giving birth to them.

[bobsag3]

Here are some easier questions that keep being asked:

How many X3s have shipped to *customers* direct from BA?

How many X3s are being shipped each day?

What payment date are we up to?

Easy enough questions to answer

My guess:-
None.
None.
Cannot answer as Black Arrow are fulfilling MinerSource's order first. Fuck everyone else.

My first shipment of X3s only had 20% of the available X3s that day, half were shipped to direct customers (as ecointalk members have reported) and the remaining split between the other re sellers. We got a larger share of the X1s at the start because we had the single largest number of X1 orders, we have a average number of X3 orders.

[Stedsm]

I paid minersource on 12/2/13 order #400 for 2 X1's, which ultimately turned into #2434A on their new system... i have yet to get any tracking info.. Communication with minersource has been excellent in the past, but i havent been keeping up with this in the last few weeks.. are we still this far behind?

Hi Miners !

Is anyone around who has ordered the miners X-1 on the 2nd week of December 2013, and paid them at the same time to Minersource ? I am just curious to see if you already got tracking numbers.

Thanks, Michel.

I did. Ordered 1 X-1 in Dec. 13, payed right after and received the Miner last Sathurday. I'ts up and running since ...

@MichelG:

My own PAY DATE (in full) was December 3rd, 2013, but I have not received even a tracking number yet. -- Order # 724 on the old site.

@shogunmark:

Similar for me -- on the new site, for some reason the order was canceled and then re-issued with the order number changed:

• Order number on new site, which was canceled (not by me, someone at minersource did this) with no explanation: #2309
• Second order number on new site, which was created with no explanation: #2309A (this is currently my only active order in the minersource order system, and my address is still correct and unchanged, and I did not request to wait for availability of LCD either.)

Like I said, I paid in full (bitcoin) December 3rd, 2013

if you have asked for the LCD they may be passing you over on the shipping until they get the LCDs.it happened to me without warning even though I only asked for it to included if availabe. my issue has been resolved.

[bobsag3]

I paid minersource on 12/2/13 order #400 for 2 X1's, which ultimately turned into #2434A on their new system... i have yet to get any tracking info.. Communication with minersource has been excellent in the past, but i havent been keeping up with this in the last few weeks.. are we still this far behind?

Hi Miners !

Is anyone around who has ordered the miners X-1 on the 2nd week of December 2013, and paid them at the same time to Minersource ? I am just curious to see if you already got tracking numbers.

Thanks, Michel.

I did. Ordered 1 X-1 in Dec. 13, payed right after and received the Miner last Sathurday. I'ts up and running since ...

@MichelG:

My own PAY DATE (in full) was December 3rd, 2013, but I have not received even a tracking number yet. -- Order # 724 on the old site.

@shogunmark:

Similar for me -- on the new site, for some reason the order was canceled and then re-issued with the order number changed:

• Order number on new site, which was canceled (not by me, someone at minersource did this) with no explanation: #2309
• Second order number on new site, which was created with no explanation: #2309A (this is currently my only active order in the minersource order system, and my address is still correct and unchanged, and I did not request to wait for availability of LCD either.)

Like I said, I paid in full (bitcoin) December 3rd, 2013

if you have asked for the LCD they may be passing you over on the shipping until they get the LCDs.it happened to me without warning even though I only asked for it to included if availabe.

We have gotten back to your ticket -

On the same note if you change your mind email us at support@minersource.net and we will get you reinstated.

[heslo]

How about you get back to me on my ticket regarding a refund?