Hillbilly
Newbie
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Activity: 20
Merit: 0
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June 30, 2014, 04:53:59 PM |
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refund request sent...
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ChuckBuck
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June 30, 2014, 05:05:08 PM |
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Giving MS the benefit of the doubt until 4-5PM Eastern for a tracking #, then it's off to refund land.
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Dot99lr
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June 30, 2014, 05:18:30 PM |
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Giving MS the benefit of the doubt until 4-5PM Eastern for a tracking #, then it's off to refund land.
Yeah, but there's nothing preventing them from posting an update or revision to their June 25th statement that at least batch 1 would be delivered to customers. So really, they've had 5 days to confirm or deny the fact of whether they would be shipping or not. The student is learning the silent technique from the master.  |
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sorehammer
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June 30, 2014, 05:26:59 PM |
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I've sent them a email stating if I don't get confirmation of delivery this week I'll want a refund. Sorry chaps can't hold out no longer.
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Hillbilly
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Activity: 20
Merit: 0
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June 30, 2014, 06:37:05 PM |
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Just got a reply from MS about my refund request. I have been added to the refund queue. When I asked about the queue length it was explained that MS was making refunds out of pocket and the queue was based on sales, as BA was holding not only customer monies but MS monies also. It was stated that MS has issued 100,000$ in refunds to date. The correspondence was polite and easy. It makes me feel bad for the guys at MS, it seems they are getting hammered from both ends.
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HardwareReviewer
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June 30, 2014, 06:48:27 PM |
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I guess it's getting time for the refund option indeed. Unfortunately, I have to knock on BA's door...
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Prepare to enter a world of stress
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notindexed
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Activity: 51
Merit: 0
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June 30, 2014, 07:19:00 PM |
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I guess it's getting time for the refund option indeed. Unfortunately, I have to knock on BA's door...
+1 Now we pretty much know they're not even shipping the X1's, otherwise they'd be in here bragging about nonsense per usual.
If there would be deliveries, there would be public tracking numbers and pictures of pallets full of miners around to ease the ppl that funded all this mess. I don't talk about those handful unfinished units that a few got. |
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Dot99lr
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June 30, 2014, 07:36:57 PM |
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So MS, any estimation of the shipment? I won't tell you how to run your business, but a little information goes a long way. If you give a date, update us as the date gets closer. If you give a date, then remain silent, and delivery doesn't happen, it makes you look like a liar. Thanks.
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CryptoGuy
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June 30, 2014, 08:39:06 PM |
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<Insert favorite coin here>
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y_boonstra
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June 30, 2014, 08:39:35 PM |
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My letter to MS has been drafted, need some concrete information soon or off it goes.
better send the letter and get your $$ back, BA still does not disclose their compensation plan wich means it will be crap just like their lack of information given about production.. do you realy think they will clean up there act at the last minute.? |
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Hillbilly
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Activity: 20
Merit: 0
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June 30, 2014, 08:40:47 PM |
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could well be, I would guess BA is flat ass broke and with people demanding refunds left and right they might see this as the quickest way to keep their ponzi going |
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ChuckBuck
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June 30, 2014, 09:06:37 PM |
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My letter to MS has been drafted, need some concrete information soon or off it goes.
better send the letter and get your $$ back, BA still does not disclose their compensation plan wich means it will be crap just like their lack of information given about production.. do you realy think they will clean up there act at the last minute.? 15 minutes, then it will be sent in, I can take the waiting, it is the lack of information after being told quite blatantly last week that these things would ship Monday. I gave notices saying I would ask for a refund unless new information was posted about updated timelines and that has failed to be done, as such, it is out of my hands soon. My refund email is already fired off. Couldn't take it anymore.... |
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Majixagi
Member
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Activity: 98
Merit: 10
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June 30, 2014, 09:08:13 PM |
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I don't think they care about you as much as you think they do.
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has not sold out
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fivejonnyfive
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June 30, 2014, 09:11:41 PM |
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You know what, I drafted up a refund email but like, F it. I'm riding this ship to the ground. I only have one X1 ordered and I've basically already written off the cost of it.
I'm pretty damn furious about the delays but nuts to this. I want to see how this ship runs aground.
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nexus99
Legendary
Offline
Activity: 910
Merit: 1000
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June 30, 2014, 09:28:44 PM |
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You know what, I drafted up a refund email but like, F it. I'm riding this ship to the ground. I only have one X1 ordered and I've basically already written off the cost of it.
I'm pretty damn furious about the delays but nuts to this. I want to see how this ship runs aground.
Just imagine if they give some kind of crazy compensation plan? (I can dream right.) Bitmain just dropped their bomb today... and the price is only going down with them. The S3 is a long term investment too. BA has to do something... or they are just going to be making equipment for them to mine themselves. |
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fivejonnyfive
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June 30, 2014, 09:45:24 PM |
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You know what, I drafted up a refund email but like, F it. I'm riding this ship to the ground. I only have one X1 ordered and I've basically already written off the cost of it.
I'm pretty damn furious about the delays but nuts to this. I want to see how this ship runs aground.
Just imagine if they give some kind of crazy compensation plan? (I can dream right.) Bitmain just dropped their bomb today... and the price is only going down with them. The S3 is a long term investment too. BA has to do something... or they are just going to be making equipment for them to mine themselves. I mean, I'm definitely buying an S3 no matter what.  |
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Dot99lr
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June 30, 2014, 09:50:49 PM
Last edit: July 01, 2014, 01:12:45 PM by Dot99lr |
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My letter to MS has been drafted, need some concrete information soon or off it goes.
better send the letter and get your $$ back, BA still does not disclose their compensation plan wich means it will be crap just like their lack of information given about production.. do you realy think they will clean up there act at the last minute.? 15 minutes, then it will be sent in, I can take the waiting, it is the lack of information after being told quite blatantly last week that these things would ship Monday. I gave notices saying I would ask for a refund unless new information was posted about updated timelines and that has failed to be done, as such, it is out of my hands soon. Agreed, the waiting was part of the gamble, we lost. The lack of info is crap. Why can't you update us Bobsag? I don't understand. This also raises a red flag about MS. Probably won't buy from there in the future. Edit: minersource has stepped up to the plate and refunded their customers with store credit. Bravo MS. |
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Sonya
Newbie
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Activity: 42
Merit: 0
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June 30, 2014, 10:32:51 PM |
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The real issue isn't with minersource, they are trying to uphold their end - unfortunately they don't have your money, black arrow does, it's been sitting in their bank account drawing them interest all this time. I've read their forums a few times and checked out their frequently asked questions; from the looks of things if you want your money back you'll have a long wait (and just may want to get a lawyer involved - class action lawsuit?).
Now personally I think minersource should be applauded if they have been reimbursing customers out of pocket; to me that says a lot about their character; they seem to be doing everything in their power to keep their customers happy. Now if only Black Arrow took a page from their book.
Just be patient with minersource..
I've only had good dealings with them; they no doubt have to field the same questions from hundreds if not thousands of disgruntled customers that are getting fed up with this continuous hold cycle that Black Arrow has thrust upon every one.
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fivejonnyfive
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June 30, 2014, 10:37:09 PM |
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Got an email back from MS.
Black arrow indeed did not ship Friday and they are hesitant to provide an updated eta.
Not to anyone's surprise.
He did seem to leave the door open for a refund. I feel bad for minersource having gotten in the middle of this. They're a good reseller, and now it seems whenever they have pre orders now they guarantee the ship date.
I opted to wait it out for now.
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Sonya
Newbie
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Activity: 42
Merit: 0
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June 30, 2014, 10:59:26 PM |
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I'm just trying to be patient and wait it out. I won't ask minersource for a refund unless as a last resort. However I would be open to the option of a hardware exchange (dollar for dollar). Or even a cloud mining option if minersource was to offer one on a temporary basis. Considering $429 (wire transfer and shipping fees) total for 100 GH while they currently have the S1 180 GH for $195..
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