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Author Topic: Cloudbet | Bitcoin Casino & Sportsbook | The No.1 Bitcoin Gambling Site  (Read 423721 times)
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March 28, 2019, 10:53:19 AM
 #5761

@nurzahan - I'm passing on all your requests to the head of our sportsbook team, and they seem keen to get more lines added. I'll keep you updated with the progress as soon as I receive and update  Smiley

Ronnie @ Cloudbet

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March 28, 2019, 03:35:46 PM
 #5762

Hi Ronnie,

2 weeks has passed since Hhampuz won last competition and was wondering, when the next will be announced ?
Maybe on a Fools Day you are planning to announce something crazy and unreal ? Cheesy

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March 29, 2019, 01:26:48 PM
 #5763

Still many many leagues not able to bet for this weekend...  Netherlands Women Football, England Southern Premier League North and South, Lithuania Football, Estonia Football, Lativa Football, Scandinavia Women Football, Guatemala, Germany Regionalliga and Oberliga and U19 Bundesliga....

These are just a few league which were all able to bet last weekend.


So is this intenionally or just because of the updates???
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March 30, 2019, 01:37:12 AM
 #5764

Anyone else have the problem of not receiving withdrawal confirmation emails? It's pretty frustrating!
I've sent you a private message with the details @CloudBet, hope you can help!
Good weekend all
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April 01, 2019, 12:44:45 PM
 #5765

I am cloudbet customer since some days and made a 0,2BTC deposit. Wanted to make first withdrawal now (0,089 BTC). I made email confirmation. But now withdrawal is pending... Up to 24 hours... Is that normal business at cloudbet or why does it take such long time???
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April 01, 2019, 03:47:51 PM
 #5766

I am cloudbet customer since some days and made a 0,2BTC deposit. Wanted to make first withdrawal now (0,089 BTC). I made email confirmation. But now withdrawal is pending... Up to 24 hours... Is that normal business at cloudbet or why does it take such long time???
Yep, that's normal. As in, I'm in the same situation. 23 hours and counting..

Not sure how having the slowest ass customer support in the business is a viable long term business strategy.. Angry
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April 01, 2019, 09:03:37 PM
 #5767

I am cloudbet customer since some days and made a 0,2BTC deposit. Wanted to make first withdrawal now (0,089 BTC). I made email confirmation. But now withdrawal is pending... Up to 24 hours... Is that normal business at cloudbet or why does it take such long time???
Couldbet are processing their withdrawals manually so it could take up to a few days to receive your funds. Waiting 24 hours shouldn't be a big surprise.
With this occasion I would like to ask one of Cloudbet administrator why does their withdrawal take so long? I have seen multiple persons complaining about the time needed to receive their payments even though we are taking about bitcoin wich should be a much faster payment method.
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April 01, 2019, 09:08:39 PM
 #5768

I am cloudbet customer since some days and made a 0,2BTC deposit. Wanted to make first withdrawal now (0,089 BTC). I made email confirmation. But now withdrawal is pending... Up to 24 hours... Is that normal business at cloudbet or why does it take such long time???
Yes it is a normal transaction. In cloudbet, withdrawal takes days to withdraw. But, I hope they will resolve this. I hope that they will lessen their confirmations in order for the funds to be received as early as possible.

Couldbet are processing their withdrawals manually so it could take up to a few days to receive your funds.
Oh, so that's how it is.

 
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April 02, 2019, 02:02:17 AM
 #5769

Normal for them and I hope they will change that.
Gamblers loves to have it instant withdraw so they can get their money faster, let's wait what's their statement on this.


I am cloudbet customer since some days and made a 0,2BTC deposit. Wanted to make first withdrawal now (0,089 BTC). I made email confirmation. But now withdrawal is pending... Up to 24 hours... Is that normal business at cloudbet or why does it take such long time???
Yes it is a normal transaction. In cloudbet, withdrawal takes days to withdraw. But, I hope they will resolve this. I hope that they will lessen their confirmations in order for the funds to be received as early as possible.

Couldbet are processing their withdrawals manually so it could take up to a few days to receive your funds.
Oh, so that's how it is.

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April 02, 2019, 07:18:04 AM
 #5770

I can finally happily say that my case can be considered closed. My account was re-opened yesterday and I have successfully withdrew my balance. Thanks Ronnie, for escalating the issue!
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April 02, 2019, 09:57:53 AM
 #5771

Morning all,

Apologies for the delayed responses, I was out of the office for a couple of days.


@TopTort777 - Great to know you have enjoyed our competitions on here so far! 

I'm currently working on a few different structures for new competitions and campaigns, trying to come up with something a little different to the usual predictors. I'll let you know as soon as I've got some concrete plans - if you have any suggestions I'd be very happy to hear them!

You don't just have to wait for me though, our sportsbook and Casino teams are running some exciting promotions at the moment:

March Madness 1 BTC giveaway - Bet on the NBA, NCAA, or PBA to get a ticket for a 1 BTC prize draw! Details here.

Spring Supreme - Bitcoin casino slots tournament with 8+ BTC in prizes! Details here.

Good luck!  Grin


@nurzahan - I'm passing on all the requests to our sportsbook team who seem keen to get more leagues up. I'm hoping to have an update for you soon but unfortunately I can't make any promises from my position.


@bazkie_bumpercar - I was just about to respond then saw your follow up DM, thanks for letting me know the email issue is all resolved. Our teams are investigating the problem and will be working to solve the problem as a priority - it's only been reported a few times but it's frustrating enough for players that it warrants a quick fix.

In regards to the withdrawal delay I'll speak to one of our team leaders now and ask that they process the payment ASAP.


@MakeMoneyBtc - Thanks for stopping by! There are a number of issues that can cause delays with withdrawals, such as a high number of requests during peak times, but we will always strive to process all payments as soon as possible. Most of us are players too and know how frustrating waiting for a withdrawal can be.


@germanszaky - That's great news! Glad it's all been settled, and thanks for stopping by to provide an update.


Have a great day everyone!

Ronnie @ Cloudbet

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April 02, 2019, 10:34:53 AM
 #5772

Famous bitcoin casinos & sportsbook.there are many casinos & sportsbook around us.but very few percent are trusted.great idea to atrackted  begginers100% deposit bonus on first time. Best graphics design an feature.   
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April 02, 2019, 10:40:18 AM
 #5773

LET ME TELL YOU A TRUE STORY ABOUT THIS CASINO Cloudbet.com (SCAMMERS)

First of all i played on cloudbet.com over 100k, and lose each time maybe few times withdraw but no more than 5 bitcoins. Few days ago,like 10 days ago I deposited 0.15 btc in my cloudbet balance and start to play live roullete. I made my bet(0.05 btc) bet was accepted and the dealer spin the ball, in the next seconds my page came black, i refreshed the page and said table inactive, my bet gone like I did not win the numbers I bet, so I DID NOT SEE WHAT NUMBERS GAVE THE SPIN!!!! I move to another table same problem, made my bet ,spin start page came black, i refreshed the page said table inactive my bet lose like roullete give another number and not numbers I bet, again I DID NOT SEE WHAT NUMBERS SPIN THE ROULLETE since the page came black. So i lose 0.1 btc and i did not know what numbers gave the spins at 2 different tables. I contacted support and they told me they will investigate, they investigate like 10 days and came with an answer, they sent me an email like everything was OK , they wrote me some numbers and they told me that they trust their providers. OK but i did not see what numbers gave the roullete , they can tell me what they want, of course they told me the numbers that i did not bet. This is a main problem with them. I had a lot of problems, errors,many erros never ever they refunded me my money lose with no reason.
SOME GUY FROM HERE MAYBE SAID COUDBET.COM IS TRUST. LET ME SHOW YOU SOME PICTURES, ON THE 1ST APRIL ONE DAY AGO I CHECK THEIR LICENSE AND THEIR LICENSE EXPIRED ON 5 MARCH 2019, I TOLD THE GUY FROM SUPPORT AND THEY SAID THEIR LICENSE IS AVAILABLE EVEN ON THEIR WEBSITE WAS WRITTEN VERY CLEAR AVAILABLE TILL 5 MARCH 2019. I CAME TODAY AGAIN ON THEIR WEBSITE .. GUESS WHAT??? THEY CHANGED THE DATE NOW IS AVAIALBLE FROM 5 MARCH 2019 TILL 5 MARCH 2020 Smiley))))))) SO THEY CAN WRITE EVERYTHING THEY WANT,THEY DO EVERYTHING THEY WANT,THEY TAKE MONEY FROM ALL OF US. i ATTAHCED SOME PRINT SCREEN SO YOU CAN SEE I AM RIGHT AND I AM NOT LYING NO ONE.
SO DEAR PLAYERS ADOID THIS CASINO,THEY WILL SCAMM YOU,THEY WILL TAKE ALL YOUR MONEY,YOU WILL NEVER WIN THERE,MAYBE ARE FEW PLAYERS WIN BUT NOT BIG MONEY, AND I M SURE SOMEONE WILL COME HERE SAYING THAT THIS CASINO IS GREAT,IS TRUST BUT JUST SEE THE PRINTSCREEN I ATATCHED HERE,THEY CHANGE THE LICENSE DATE IN A FEW HOURS.
SO, I NEED PEOPLE SCAMMED BY THIS CASINO TO CONTACT ME IN PRIVATE HERE AND I WANT TO COLLECT AT LEAST 100 PLAYERS SO WE CAN REPORT THIS WEBSITE, I ALREADY CONTACTED THE CURACAO GOVERMENT ASKING THEM IF THIS CASINO IS LICENSED AND HOW THEY CAN GET THEIR LICENSE IN A FEW HOURS,I ALSO ASKED YOU PLAYERS TO SUPPORT ME AGAINST THIS SCAM CASINO TILL WE SHUT DOWN THIS BIG SCAM.
I AM WAITING FOR YOUR MESSAGES IN PRIVATE SO WE TOGETHER CAN CLOSED THIS CASINO ONCE FOR EVER.
P.S CHECK THE PRINT SCREEN AND SEE HOW EASY THY CHANGED THE LICENSE EVEN THEIR LICENSE WAS EXPIRED ON 5 MARCH 2019
https://prnt.sc/n6cao5
https://prnt.sc/n6caw4
bazkie_bumpercar
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April 02, 2019, 11:23:07 AM
 #5774

@bazkie_bumpercarIn regards to the withdrawal delay I'll speak to one of our team leaders now and ask that they process the payment ASAP.
You are the man! I just received it, I'm sure it had something to do with your pressure, I was scared I had to wait another week lol.. Thanks ever so much!
Still, considering you seem to be the only useful support person at Cloudbet, I will never come back there. Just too stressful.. I don't understand why they don't just hire more/better support people.

Anyway, cheers! Grin
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April 02, 2019, 11:38:29 AM
 #5775

THEIR LICENSE WAS EXPIRED ON 5 MARCH 2019
I did notice that too on the website - however, keep in mind it could just be that someone forgot to update that text, and that they did actually have a proper license.

Though I wouldn't be surprised otherwise - it is a shady world lol. Also I think online casino games are dangerous.. sports betting is easier to 'debug' if things turn out wrong. Sorry for your loss btw.
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April 02, 2019, 12:50:06 PM
 #5776

@bazkie_bumpercar Great news, and apologies again for the delay. Enjoy your winnings!

@balanesculiviu10 - Thanks for getting in touch. Our license information has now been changed, forgetting to update the expiry date was a simple oversight on our part.

In regards to the roulette issue, could you please DM me your Cloudbet nickname and support ticket number? I'll escalate this to our support team who will respond where appropriate.

Thanks,

Ronnie @ Cloudbet

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TopTort777
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April 02, 2019, 02:55:03 PM
 #5777

@TopTort777 - Great to know you have enjoyed our competitions on here so far! 

I'm currently working on a few different structures for new competitions and campaigns, trying to come up with something a little different to the usual predictors. I'll let you know as soon as I've got some concrete plans - if you have any suggestions I'd be very happy to hear them!


I would love to suggest you something if I knew what you are planning to come up with Cheesy

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April 02, 2019, 03:16:08 PM
 #5778

@TopTort777 - Great to know you have enjoyed our competitions on here so far!  

I'm currently working on a few different structures for new competitions and campaigns, trying to come up with something a little different to the usual predictors. I'll let you know as soon as I've got some concrete plans - if you have any suggestions I'd be very happy to hear them!


I would love to suggest you something if I knew what you are planning to come up with Cheesy

The sports predictors have been popular, and Cloud 9 was the first time I've mixed up the different sports to put people out of their comfort zone, but we might get more entries if we stick to one sport like soccer where people feel they are more knowledgeable about the teams involved (and more entries usually means I can push for a bigger prize pool)

My main issue when planning competitions is balancing fun with a need to promote our services (it's one of the reasons I'm here after all!). If I can include mechanics that encourage visits to our site or players placing bets then I can usually secure a much larger prize budget, but at the same time adding these kind of requirements usually results in fewer entries. It's a fine balancing act!

Ronnie @ Cloudbet

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April 02, 2019, 07:16:30 PM
 #5779

Normal for them and I hope they will change that.
Gamblers loves to have it instant withdraw so they can get their money faster, let's wait what's their statement on this.


I am cloudbet customer since some days and made a 0,2BTC deposit. Wanted to make first withdrawal now (0,089 BTC). I made email confirmation. But now withdrawal is pending... Up to 24 hours... Is that normal business at cloudbet or why does it take such long time???
Yes it is a normal transaction. In cloudbet, withdrawal takes days to withdraw. But, I hope they will resolve this. I hope that they will lessen their confirmations in order for the funds to be received as early as possible.

Couldbet are processing their withdrawals manually so it could take up to a few days to receive your funds.
Oh, so that's how it is.
I also hope that they ccould change that thing and having a fast withdrawal also makes the casino site less suspected by many people. Since, you know many people are having fun creating accusations in any type of services in crypto.

 
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April 02, 2019, 08:27:16 PM
 #5780

Morning all,


@MakeMoneyBtc - Thanks for stopping by! There are a number of issues that can cause delays with withdrawals, such as a high number of requests during peak times, but we will always strive to process all payments as soon as possible. Most of us are players too and know how frustrating waiting for a withdrawal can be.



Ronnie @ Cloudbet
I understand the fact that you have a lot of transactions coming in and out of your website everyday but still waiting 24-48 hours to receive your withdrawal is kind of a lot when we are talking about bitcoin/altcoin payments. Most people prefer to use cryptocurrencies to gamble/bet especially because of this reason of fast transactions. Waiting a few hours is alright but waiting 24 hours could be crucial for a person that is betting daily since during this time they could miss a few matches because they have to wait for they payment. And for that reason some gamblers would avoid your website,even though you offer good betting options and odds. You should think about a solution to this problem, maybe an automatic system for payments or hiring a few more persons that could deal with this.
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