BTC-E.com exchange Bitcoin, Litecoin, Namecoin <-> USD\BTC (fee 0.2%)

[Herodes]

It's FUD. A quick google finds the same emails were posted here in March:

http://pastebin.com/Kd093NQi

FUD - I don't understand why anyone would waste their time creating FUD like that, but since there was a request for 1 BTC to get the complete list, perhaps it was just some criminals looking for easy money.. Oh the lousy morals in some individuals these days..

[1714120843]

1714120843

[phr0stbyt3]

https://btc-e.com/news/131

Functional confirmation of the withdrawal through the mail.

To use a functional need to confirm email - https://btc-e.com/profile#edit/home
Activate protection - https://btc-e.com/profile#edit/security
After that, each withdrawal you will come to notice in the mail.
Today will be translated into English.

For complete safety, use different passwords on the stock exchange and mail, as well as recommend the use of e-mail gmail.com with two-factor authentication.

I would really like to hear BTC-E's explaination for the MASSIVE leak of funds and Wrongful account access causing Theft.
This is Compleatley BTC-E's fault and as such they should repay everyone (perhaps not the full amount) for their failure of security

Or was it an inside job and they stole from thier customers?, The bitcoin community would like an official statement about what the hell happened

Still waiting on this. I won't give up. What the hell happened? How was someone able to change the email address on my account so that "withdraw on email confirmation" is moot?
Still waiting for an official answer please.

[CAMOPEJB]

withdrawal Paypal - open!  fee 6%

Now make it work please 

[cosmoo]

Hey, I've got a problem. If I log onto btc-e and switch to either ppc\btc, btc\ltc, or usd\ltc it logs me right back out. switching to any other tabs shows me as logged in, trying to log in on either of those three leads me to a blank white page.. help? My bids are still going through but I can't place any or access ones that are still up.

Please help.

[cosmoo]

Hey, I've got a problem. If I log onto btc-e and switch to either ppc\btc, btc\ltc, or usd\ltc it logs me right back out. switching to any other tabs shows me as logged in, trying to log in on either of those three leads me to a blank white page.. help? My bids are still going through but I can't place any or access ones that are still up.

Please help.

Well apparently F5 refreshing solves that problem.. still.. wow..

[Listener]

withdrawal Paypal - open!  fee 6%

btc-e, why are the fees so high?
6%! And then at least another 1,9% for Paypal, makes at least 7,8 % in fees to withdraw litecoins...

You can not tell me that these are the expenses that you have.


Wonder if it would be possible to open together with some users here from the board a new exchange with fair transaction and deposit/withdrawal fees...

   

[gabbynot]

There are other exchanges for alt. crypto-currencies; if you don't like BTC-e's policies, then use one of the others.

This shouldn't be too complicated.

[CAMOPEJB]

withdrawal Paypal - open!  fee 6%

btc-e, why are the fees so high?
6%! And then at least another 1,9% for Paypal, makes at least 7,8 % in fees to withdraw litecoins...

....
 

It is working now - PayPal took another 4,5% but I received funds in 48 hrs with no fuss and any verification.
This service is great!

[seleme]

eh, I can't see paypal as option anywhere??

[dan99]

Yes, many of us are having problems, their email server is not working and we cannot logged into our accounts.

[CAMOPEJB]

eh, I can't see paypal as option anywhere??

It is temporally disabled due high withdrawal volume...
Sorry guys 

[dan99]

is working but credit cards and paypal not available

[btc-e.com]

https://btc-e.com/news/143

Withdrawal - Liqpay, PrivatBank, Paypal and Skrill sent only on weekdays.

Qiwi - 2%

Okpay USD - 0.5%

Paypal withdrawal - Open

[kkay]

EDIT: Dev fixed my problem. 

[rkozola]

EDIT: Thanks support.

[YipYip]

My friend djdave got hacked and 24 btc was stolen from btc-e on the 20th/04/2013

We have sent an email regarding this to support with all the detail including the address that it was transfred out to

What is happening about returning his funds ?

[YipYip]

My friend djdave got hacked and 24 btc was stolen from btc-e on the 20th/04/2013

We have sent an email regarding this to support with all the detail including the address that it was transfred out to

What is happening about returning his funds ?

So you sent us a log of IP address's what are we supposed to do with this

When are you going to return funds of 24btc to djdave account

[ECGpaypal]

My friend djdave got hacked and 24 btc was stolen from btc-e on the 20th/04/2013

We have sent an email regarding this to support with all the detail including the address that it was transfred out to

What is happening about returning his funds ?

So you sent us a log of IP address's what are we supposed to do with this

When are you going to return funds of 24btc to djdave account

What are they supposed to do? Pay from their own pocket just because your friend got hacked? It's not their responsibility.

[louong]

Anybody need to move/sell BTC-E USD off the exchange? I will pay you USD + 2% instead of you paying fees:
https://bitcointalk.org/index.php?topic=187169.0

[Smoovious]

My friend djdave got hacked and 24 btc was stolen from btc-e on the 20th/04/2013

We have sent an email regarding this to support with all the detail including the address that it was transfred out to

What is happening about returning his funds ?

So you sent us a log of IP address's what are we supposed to do with this

When are you going to return funds of 24btc to djdave account

What are they supposed to do? Pay from their own pocket just because your friend got hacked? It's not their responsibility.

Well, that all depends on the nature of the 'hack', doesn't it?

BTCe has a duty to take reasonable care of the deposits you send to them. That includes protecting them from fraudulent activity, such as hacking.

There have been several people already who have said they suspected SQL injection attacks, which is possible judging from the number of people who have so far come forward, to find their email addresses and passwords changed, without getting an email notification or confirmation message, which is supposed to prevent unauthorized people from getting their hands on your funds.

If those protections turned out to be flawed, and didn't protect the owner of the account in the manner they were intended to? Then the failure is BTCe's responsibility, and it is their duty to make it right with the customer, including, yes, refunding the customer out of their own pocket if necessary.

On the other hand, if the 'hack' (not really a hack, but whatever) consisted of the 3rd party obtaining the customer's login credentials, in various ways that were out of the control of BTCe's system (3rd party keyloggers, for example), not having email confirmations enabled, or the mail host the customer is using itself gets hacked, then the responsibility falls on the customer failing to protect his/her credentials, and BTCe has no duty to replace them with their own funds.

So, all this boils down to, is where the vulnerability was.

With the number of people so far who have claimed to have the email confirmations on withdrawls enabled, who didn't get a confirmation, and the withdrawls were executed, that implies BTCe was at fault. Also, if the cracker/phisher was able to change the personal data (like the email linked to the account) to a new address without any kind of intervention/confirmation via the old address, that also implies some fault with BTCe for the failure of their security.

My account wasn't one of the hacked ones, so I can only go by what others have recently posted, I have no first-hand info to base any of this on, so don't know the specific nature of the 'hack'.

In either case, however... only replying with a list of IP addresses and no other information? Tacky... very tacky... and BTCe is going to have to do better than that, even if they have no culpability in the problem.

-- Smoov