jackbox
Legendary
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Activity: 1246
Merit: 1024
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February 13, 2015, 06:31:32 AM |
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Congratulations on completely destroying the site. I moved my rigs yesterday. I won't be back.
Yes, I agree. They took a good, functioning site and totally destroyed it. I think most people will leave it and not go back. MRR will get a lot of new business off of this fiasco.
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w00tcl
Newbie
Offline
Activity: 52
Merit: 0
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February 13, 2015, 08:54:57 AM |
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bb scamrigs
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MiningSev0
Full Member
Offline
Activity: 206
Merit: 106
Old Account was Sev0 (it was hacked)
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February 13, 2015, 09:04:05 AM |
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Congratulations on completely destroying the site. I moved my rigs yesterday. I won't be back.
Yes, I agree. They took a good, functioning site and totally destroyed it. I think most people will leave it and not go back. MRR will get a lot of new business off of this fiasco. Is it possible to force mrr testing pool available every Minute or so?
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New signature to come =D
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mrbodz
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February 14, 2015, 01:45:01 AM |
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One of the rig's has had a full refund sent to you. Another one hasnt but the rental timer has been fixed to what it should have been. For the second you obviously wont be getting a refund for it since the rental is still running.
Regarding the other matters, I'm not even going to comment on any of this stuff. I can guarantee you that 99% of site's have had problems after being taken over. It is the nature of using other people's software and making upgrades/changes or any other kind of migration. We've done our utmost best to resolve ALL issues as fast and as well as we can and attitudes such as the one you have do not make things easier for either party. We've been processing 100's of ticket's this week and we also are human's who need to eat, sleep, breathe etc which i feel you fail to realise. I am not some "anon" person on the internet and MANY MANY people know who i am, what i do and know i'm good at 99% of the things i do in regards to crypto.
Ahmed
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TXSteve
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February 14, 2015, 01:51:00 PM |
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Well, I finally got paid for the 3 days of rentals that was owed me, I was actually paid for 4 days. thx ahmed, I deleted the negative posts
everything is sweetness & light again
toptekk good luck with your issues, hope you get resolved favorably
Steve
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jackbox
Legendary
Offline
Activity: 1246
Merit: 1024
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February 14, 2015, 02:08:51 PM |
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Well, I finally got paid for the 3 days of rentals that was owed me, I was actually paid for 4 days. thx ahmed, I deleted the negative posts
everything is sweetness & light again
toptekk good luck with your issues, hope you get resolved favorably
Steve
good to hear Took them 48 hours after a rental ended to pay me. The entire time all the hashing was rejected. I tried to contact the renter three times but they never responded. Seems like they really f...d up the site after buying it.
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mavericklm
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February 14, 2015, 02:25:18 PM |
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a rental of mine that started before all the troubles (02/09/2015 04:35, it's a 2days rental) it's ending on 16!!! and i will get paid on 17 but i'm not that dick of a gay to start bitching, crying and swearing
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mrbodz
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February 14, 2015, 04:22:38 PM |
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Well, I finally got paid for the 3 days of rentals that was owed me, I was actually paid for 4 days. thx ahmed, I deleted the negative posts
everything is sweetness & light again
toptekk good luck with your issues, hope you get resolved favorably
Steve
good to hear Took them 48 hours after a rental ended to pay me. The entire time all the hashing was rejected. I tried to contact the renter three times but they never responded. Seems like they really f...d up the site after buying it. We just had transitional issues. Mux is nowhere to be seen and we are having to do this alone. Renter's not responding is not something which is our fault just as it isnt when rig owner's dont respond. Thats why i've been paying some people such as you, txsteve and others who i can afford to out of my own pocket. I'm spending my first holiday in 5 years dealing with the tickets when my initial plan was to not spend this time filling out tickets like my normal life. Ahmed
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mrbodz
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February 14, 2015, 06:19:02 PM |
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Hi toptekk.
Thanks for calming down. I'm paying out of my pocket solely since it'd extend this process if i had to negotiate with the rig owner's to get a refund back. I can do that when i've got everyones ticket sorted. If you need anything fixing then please jump on IRC now while im around and help me sort it. I am finding your ticket's very confusing since i dont know what's wrong with what rental since like you said before there isnt a rental number attached to every ticket.
I know i could have been better at customer service and more outgoing and for that i apologise to you and everyone else. I'm trying my hardest to reduce this downtime and everyones issues as best as possible.
Thanks Ahmed
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mrbodz
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February 14, 2015, 06:36:06 PM |
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Hey toptekk. The system automatically shut it down since the proxy knows the real end times. (the frontend was out of sync and had a bad end date set to some job's which was why rental counter's and graphs were off big time). Now next time theyre rented they should be all fixed. Thanks Ahmed
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mrbodz
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February 14, 2015, 07:47:57 PM |
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If they are rented as they are now. They havent hashed a single bit. You will get a full and complete refund (Not sure if it includes the 3% fee for renting i'll have to check that one out)
Ahmed
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mrbodz
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February 14, 2015, 11:08:30 PM |
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No worries.
Just taken the site offline for a few mins to do a quick update to the graph frequency will be back in 5
Ahmed
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mrbodz
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February 14, 2015, 11:24:54 PM |
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and we're back. Some rig's which had graphing issues should hopefully be fixed
Ahmed
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toptekk
Member
Offline
Activity: 112
Merit: 10
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February 14, 2015, 11:29:38 PM |
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No worries.
Just taken the site offline for a few mins to do a quick update to the graph frequency will be back in 5
Ahmed
very wise thing to do. . i know it does not effect our hashing. 198554 if it didnt mine. You'll get a full refund. (Theres a hold on this one incase you want it) 198573 if it didnt mine. You'll get a full refund. just these to I'm tired of explaining any of the other one they are not that much in BTC 198554 if it didnt mine. You'll get a full refund. (Theres a hold on this one incase you want it) 198573 if it didnt mine. You'll get a full refund. those two are my only wory now the ones in red letter .
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mrbodz
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February 14, 2015, 11:31:20 PM |
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Okay I'll send it to the BTC address you pm'd me okay? (Just want confirmation before i send it to a black hole xD)
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vortexz
Legendary
Offline
Activity: 1120
Merit: 1001
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February 15, 2015, 12:20:09 AM |
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I have a pending payment since 3 days ago of almost 0.4 BTC ! I opened a support ticket and nobody answers.I've been using betarigs for a long time I have a lot of rigs rentals (over 200 rentals in total) and this never happened before. Please release my payment !rental number 197259 http://gyazo.com/ee532ee76a8b7d487c642591787ccf7crig was rented on 4 february 2015 for 7 days,ended on 11 february and on 15 february I am still not paid !
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mrbodz
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February 15, 2015, 12:27:39 AM |
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Hi,
Can i get a rental ID or ticket ID vortexz? Im assuming its the one im looking into right now actually but i best just make sure
Ahmed
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kebabman
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February 15, 2015, 12:33:57 AM |
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Well, no surprises here, Mux sells to Mashall Long aka Mr Final Hash (an associate of one Homero J. Garza and suspected GAWCEO account poster on HomeroTalk) and a once almost flawless service turns to shit in a matter of weeks. R.I.P. Betarigs. Verfication of assocation with GAW here: https://www.linkedin.com/in/marshalllong p.s. hard to believe it's the same person in the video as the profile pic, that's some impressive pie eating "bud".
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Stratobitz
Legendary
Offline
Activity: 1022
Merit: 1010
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February 15, 2015, 12:39:01 AM |
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Rigs are also showing up way out of order. For instance there are available rigs showing up AFTER rented rigs - so basically you don't even know what's really available rig wise price wise unless you scan the whole list.
Man what happened?
Strato
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mrbodz
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February 15, 2015, 12:44:33 AM |
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Where on the site?
EDIT:
The only place i see this on the site is on the main page and thats solely because it doesnt differentiate between rented and not rented. It just shows the top 50 rentals.
Ahmed
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