Hamphser
Sr. Member
Offline
Activity: 2604
Merit: 339
Vave.com - Crypto Casino
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May 19, 2022, 09:39:05 PM |
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Congratz BitLucy on getting back on the track so quick. Hope team made conclusions from this promotion abuse and we wont see any similar issues. What I would like to hear is how BitLucy is going to get gamblers back, fix reputation, their vision of a future. For example one of their competitors - BetFury has started an event with 500k bucks prize budget. My Duelbits offer 13 promotions. And BitLucy has no withdrawal button atm Has no withdrawal at the moment? Therefore, they shouldnt have launched or operate yet people would really be that hesitant nor really be making this as an issue yet withdrawal is the best thing that gambler would do.If they do see that there's no withdraw button then for sure that would really be again giving out bad impressions but if this would only be good for 24 hours or several then it would be considerable but if this one would last a little bit more longer then people will surely flee even with this simplest kind of problem which they do love to see. They should really fix this because if withdrawal isnt really available yet then people wont really be making out deposit since they dont know they cant pull out their winnings in case they do able to make profits.They should have make it completely operational for them not to lack something which is really that very important which same a you said that withdrawal do what matter the most and if people seeing that this had been lacking or something cant be done on then they would really be still observing and make out deposits until everything is really fully working on.
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noormcs5
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May 20, 2022, 05:57:02 AM |
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Congratz BitLucy on getting back on the track so quick. Hope team made conclusions from this promotion abuse and we wont see any similar issues. What I would like to hear is how BitLucy is going to get gamblers back, fix reputation, their vision of a future. For example one of their competitors - BetFury has started an event with 500k bucks prize budget. My Duelbits offer 13 promotions. And BitLucy has no withdrawal button atm Better close with promotion sign up bonus how to protect from cheater and bonuses abuse, there are not any reason when witjdrawing process delay. Although website have back normally but still have several issues above like fund missing and withdrawing not completed. Hope Bitlucy can back working normally later and keep the same like other casino for instant withdrawing and not delay more than one week. I hope bitlucy will give priority on the remaining issue specially related to the withdrawal. New users who are not aware of the recent problems at bitlucy might get annoyed if they see that thier withdrawal are not processed or delayed. Yet I am confident that bitlucy will join the trusted list of casinos once they overcome these current challenges.
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Erumo
Member
Offline
Activity: 573
Merit: 51
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May 20, 2022, 07:45:07 AM |
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I am in a situation, that require BitLucy representative attention. I will start from the beginning.
I have participated in BitLucy signature campaign, earned some dollars, placed some bets, won and lost. I must say that I have won more than lost. When signature campaign got paused, I have posted my BTC address here and signature campaign rewarded amount got transferred there. But, I had some funds on a balance, that I've got from betting. Today this amount was taken away with a comment "Because of bonus abuses, we have to re-do bonuses".
I have never received any bonus. BitLucy gave me 10.54$ on 05/06/22 9:04 AM and instantly took it away. I have risked my signature campaign rewards, spend time and earned, and BitLucy took it away. This is ridiculous. I just got robbed.
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You mess with the meow meow You get the peow peow
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Strongkored
Legendary
Offline
Activity: 2996
Merit: 1114
Top-tier crypto casino and sportsbook
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May 20, 2022, 10:20:20 AM |
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I am in a situation, that require BitLucy representative attention. I will start from the beginning.
I have participated in BitLucy signature campaign, earned some dollars, placed some bets, won and lost. I must say that I have won more than lost. When signature campaign got paused, I have posted my BTC address here and signature campaign rewarded amount got transferred there. But, I had some funds on a balance, that I've got from betting. Today this amount was taken away with a comment "Because of bonus abuses, we have to re-do bonuses".
I have never received any bonus. BitLucy gave me 10.54$ on 05/06/22 9:04 AM and instantly took it away. I have risked my signature campaign rewards, spend time and earned, and BitLucy took it away. This is ridiculous. I just got robbed.
If you never received any bonus then your win is valid and should not be reset, so just wait until royse777 is back online and you can tell him your problem, it looks like Bitlucy isn't fully functional yet because it's impossible for the casino to get players if there is no register button and withdrawal button
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FanEagle
Legendary
Offline
Activity: 3080
Merit: 1129
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May 20, 2022, 10:25:21 AM |
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Yeah the site is accessible again, there's still a 7 Euro free bet while in their promotions page, they didn't have free bet promotions anymore, only a deposit bonus. Personally I will wait until the site already fully fixed with some changes that @Royse777 already pointed out before, I'm just worried if I play and win significant amount money, the site would accuse me for doing exploited bugs etc.
Waiting it is reasonable or maybe you can wait for the official announcement from their representatives on this forum that their website is fully functional and has accepted deposits, bets and withdrawals. I think Bitlucy is not fully functional because the registration button is not there yet only the login button is available When a website is not ready right now but they are already getting this much attention, you gotta think that they will be doing a great job when the time comes. I mean when they are fully functional then we are going to see a website that has a lot of customers for the first day and maybe the biggest amount of players on a first day from any casino. I am not saying that they are going to be the casino with the most people in the long run, all of that depends on how they are doing and maybe they are going to be something not so great but the first place and the first day will be something amazing for sure and I do not have a doubt about that at all.
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peter0425
Sr. Member
Offline
Activity: 2856
Merit: 459
DGbet.fun - Crypto Sportsbook
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May 20, 2022, 10:57:59 AM |
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I am in a situation, that require BitLucy representative attention. I will start from the beginning.
I have participated in BitLucy signature campaign, earned some dollars, placed some bets, won and lost. I must say that I have won more than lost. When signature campaign got paused, I have posted my BTC address here and signature campaign rewarded amount got transferred there. But, I had some funds on a balance, that I've got from betting. Today this amount was taken away with a comment "Because of bonus abuses, we have to re-do bonuses".
I have never received any bonus. BitLucy gave me 10.54$ on 05/06/22 9:04 AM and instantly took it away. I have risked my signature campaign rewards, spend time and earned, and BitLucy took it away. This is ridiculous. I just got robbed.
Have you contacted Royse777 directly Via PM? because he is directly in contact of the team and if not mistaken he is also part of it . so Instead of asking here better to go directly in their Inbox so you will receive faster answer and best result as the Site of Bitlucy is experiencing so much abused and we cannot blame them from having this tight security now.
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arwin100
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May 20, 2022, 10:59:08 AM |
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Yeah the site is accessible again, there's still a 7 Euro free bet while in their promotions page, they didn't have free bet promotions anymore, only a deposit bonus. Personally I will wait until the site already fully fixed with some changes that @Royse777 already pointed out before, I'm just worried if I play and win significant amount money, the site would accuse me for doing exploited bugs etc.
Waiting it is reasonable or maybe you can wait for the official announcement from their representatives on this forum that their website is fully functional and has accepted deposits, bets and withdrawals. I think Bitlucy is not fully functional because the registration button is not there yet only the login button is available When a website is not ready right now but they are already getting this much attention, you gotta think that they will be doing a great job when the time comes. I mean when they are fully functional then we are going to see a website that has a lot of customers for the first day and maybe the biggest amount of players on a first day from any casino. I am not saying that they are going to be the casino with the most people in the long run, all of that depends on how they are doing and maybe they are going to be something not so great but the first place and the first day will be something amazing for sure and I do not have a doubt about that at all. The number of people talking about things and speculating on when their platform back we can say that somehow they are doing great for that since provably this one will create a hype on when they came back especially if they can sort all the issues happened to their casino. Although even though we cannot assure that they will be a good platform in the long run but still their addition will be more fun especially many of casino exist and I'm excited to see how they operates also run a series of tournaments here.
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TopTort777
Legendary
Online
Activity: 2520
Merit: 1496
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May 20, 2022, 11:15:54 AM |
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And BitLucy has no withdrawal button atm Has no withdrawal at the moment? Yeap, no withdrawal button. And also I cant see a deposit button. Either these two buttons are hidden somewhere (they used to be in profile>payments) or disabled right now. The only way to make a deposit I've found is to click on an odd, and there will be a sign insufficient balance and a hyperlink to deposit. This works only for those who has zero balance. I think that is not how things should work.
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[/tabl
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Erumo
Member
Offline
Activity: 573
Merit: 51
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May 20, 2022, 12:03:59 PM |
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Have you contacted Royse777 directly Via PM? because he is directly in contact of the team and if not mistaken he is also part of it .
so Instead of asking here better to go directly in their Inbox so you will receive faster answer and best result as the Site of Bitlucy is experiencing so much abused and we cannot blame them from having this tight security now.
I have an open ticked to support pending for 5 hours already. I am not in a rush, I just want to light up my situation here. If I have violated something then it would be fair to take away my balance. That is fair. But to take away it because "group of people abused bonus", that it wrong. To add me into a group of abusers, because I have clicked receive bonus button (bonus, that was immediately take away) is also wrong.
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You mess with the meow meow You get the peow peow
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Jasad
Legendary
Offline
Activity: 1414
Merit: 1002
= jasad =
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May 20, 2022, 12:15:16 PM |
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Yeap, no withdrawal button. And also I cant see a deposit button. Either these two buttons are hidden somewhere (they used to be in profile>payments) or disabled right now.
The only way to make a deposit I've found is to click on an odd, and there will be a sign insufficient balance and a hyperlink to deposit. This works only for those who has zero balance. I think that is not how things should work.
Still Bitlucy not working normally right now? I don't still open Bitlucy website after several days stop working temporally and do not know what have new update so far. I think not good conclusion if still close with withdrawing button and looks not fair what happen above member still complaint withdrawing almost two weeks not process. I think not good ideas when some member complaint withdrawing delay give reason bonuses abuse and some member cheat Bitlucy.
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Eureka_07
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May 20, 2022, 12:38:11 PM |
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<snip>
I have an open ticked to support pending for 5 hours already. I am not in a rush, I just want to light up my situation here. If I have violated something then it would be fair to take away my balance. That is fair. But to take away it because "group of people abused bonus", that it wrong. To add me into a group of abusers, because I have clicked receive bonus button (bonus, that was immediately take away) is also wrong.
Let us wait for Bitlucy page to be up. For now as what most users have seen, withdrawals and deposits are currently disabled so that means that the site is not fully up yet. We should wait the announcement from the owner or from Royse once the site is already running and accepts player to deposit, play, and withdraw.
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khaled0111
Legendary
Offline
Activity: 2730
Merit: 3096
Top Crypto Casino
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May 20, 2022, 12:50:29 PM |
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^^ Yes, the website is not fully operational yet. It looks like the BitLucy devs are still working on fixing some problems. Unlike other members, I couldn't even log in into my account. Here is what I get when I try to access the website: I think we need to wait till they officially announce here the relaunch of the website and they are ready to accept visitors again.
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Coin_trader
Copper Member
Legendary
Offline
Activity: 2996
Merit: 1233
Leading Crypto Sports Betting & Casino Platform
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May 20, 2022, 12:54:31 PM |
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^^ Yes, the website is not fully operational yet. It looks like the BitLucy devs are still working on fixing some problems. Unlike other members, I couldn't even log in into my account. Here is what I get when I try to access the website: You can access the website after you login but I suggest to not login your credentials until the website turns back to normal operation and royse announce already here that the casino is already working. I don't know why some user are rushing just to play and claim there free bet while they can not withdraw it ATM since the website is not operational yet. They are just making the work of devs harder by loading more data on the casino whule its still need to be fixed.
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..Stake.com.. | | | ▄████████████████████████████████████▄ ██ ▄▄▄▄▄▄▄▄▄▄ ▄▄▄▄▄▄▄▄▄▄ ██ ▄████▄ ██ ▀▀▀▀▀▀▀▀▀▀ ██████████ ▀▀▀▀▀▀▀▀▀▀ ██ ██████ ██ ██████████ ██ ██ ██████████ ██ ▀██▀ ██ ██ ██ ██████ ██ ██ ██ ██ ██ ██ ██████ ██ █████ ███ ██████ ██ ████▄ ██ ██ █████ ███ ████ ████ █████ ███ ████████ ██ ████ ████ ██████████ ████ ████ ████▀ ██ ██████████ ▄▄▄▄▄▄▄▄▄▄ ██████████ ██ ██ ▀▀▀▀▀▀▀▀▀▀ ██ ▀█████████▀ ▄████████████▄ ▀█████████▀ ▄▄▄▄▄▄▄▄▄▄▄▄███ ██ ██ ███▄▄▄▄▄▄▄▄▄▄▄▄ ██████████████████████████████████████████ | | | | | | ▄▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▄ █ ▄▀▄ █▀▀█▀▄▄ █ █▀█ █ ▐ ▐▌ █ ▄██▄ █ ▌ █ █ ▄██████▄ █ ▌ ▐▌ █ ██████████ █ ▐ █ █ ▐██████████▌ █ ▐ ▐▌ █ ▀▀██████▀▀ █ ▌ █ █ ▄▄▄██▄▄▄ █ ▌▐▌ █ █▐ █ █ █▐▐▌ █ █▐█ ▀▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▀█ | | | | | | ▄▄█████████▄▄ ▄██▀▀▀▀█████▀▀▀▀██▄ ▄█▀ ▐█▌ ▀█▄ ██ ▐█▌ ██ ████▄ ▄█████▄ ▄████ ████████▄███████████▄████████ ███▀ █████████████ ▀███ ██ ███████████ ██ ▀█▄ █████████ ▄█▀ ▀█▄ ▄██▀▀▀▀▀▀▀██▄ ▄▄▄█▀ ▀███████ ███████▀ ▀█████▄ ▄█████▀ ▀▀▀███▄▄▄███▀▀▀ | | | ..PLAY NOW.. |
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Jasad
Legendary
Offline
Activity: 1414
Merit: 1002
= jasad =
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May 20, 2022, 03:13:53 PM |
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^^ Yes, the website is not fully operational yet. It looks like the BitLucy devs are still working on fixing some problems. Unlike other members, I couldn't even log in into my account. Here is what I get when I try to access the website: You can access the website after you login but I suggest to not login your credentials until the website turns back to normal operation and royse announce already here that the casino is already working. I don't know why some user are rushing just to play and claim there free bet while they can not withdraw it ATM since the website is not operational yet. They are just making the work of devs harder by loading more data on the casino whule its still need to be fixed. Why do you have opinion about some user try log in and claimed free bet? I think all here user form Bitlucy worry about keep their fund safety or not after many cases from withdrawing are delay. Maybe you can read fully above where many user of Bitlucy gambling casino can't still withdraw their money. Maybe will have trouble later if really give back access for withdrawing with almost memver try withdraw their money.
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$crypto$
Legendary
Offline
Activity: 2590
Merit: 1077
Smart is not enough, there must be skills
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May 20, 2022, 04:00:42 PM |
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^^ Yes, the website is not fully operational yet. It looks like the BitLucy devs are still working on fixing some problems. Unlike other members, I couldn't even log in into my account. Here is what I get when I try to access the website: You can access the website after you login but I suggest to not login your credentials until the website turns back to normal operation and royse announce already here that the casino is already working. I don't know why some user are rushing just to play and claim there free bet while they can not withdraw it ATM since the website is not operational yet. They are just making the work of devs harder by loading more data on the casino whule its still need to be fixed. Royse777 was also inactive in the past 5 days maybe busy working on this because he is also part of Bitlucy I know, well I will not enter an account if everything is not normal, just wait until the official announcement which we will know here. Maybe they were a little curious about claiming the bonus even though it couldn't be withdrawn, but with that effort the team would definitely fix it in any case.
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▀▀▀▀▀▀▀██████▄▄ ████████████████ ▀▀▀▀█████▀▀▀█████ ████████▌███▐████ ▄▄▄▄█████▄▄▄█████ ████████████████ ▄▄▄▄▄▄▄██████▀▀ | LLBIT | | | 4,000+ GAMES███████████████████ ██████████▀▄▀▀▀████ ████████▀▄▀██░░░███ ██████▀▄███▄▀█▄▄▄██ ███▀▀▀▀▀▀█▀▀▀▀▀▀███ ██░░░░░░░░█░░░░░░██ ██▄░░░░░░░█░░░░░▄██ ███▄░░░░▄█▄▄▄▄▄████ ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀ | █████████ ▀████████ ░░▀██████ ░░░░▀████ ░░░░░░███ ▄░░░░░███ ▀█▄▄▄████ ░░▀▀█████ ▀▀▀▀▀▀▀▀▀ | █████████ ░░░▀▀████ ██▄▄▀░███ █░░█▄░░██ ░████▀▀██ █░░█▀░░██ ██▀▀▄░███ ░░░▄▄████ ▀▀▀▀▀▀▀▀▀ |
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panjul07
Legendary
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Activity: 3696
Merit: 1369
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May 20, 2022, 07:21:51 PM |
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^^ Yes, the website is not fully operational yet. It looks like the BitLucy devs are still working on fixing some problems. Unlike other members, I couldn't even log in into my account. Here is what I get when I try to access the website: You can access the website after you login but I suggest to not login your credentials until the website turns back to normal operation and royse announce already here that the casino is already working. I don't know why some user are rushing just to play and claim there free bet while they can not withdraw it ATM since the website is not operational yet. They are just making the work of devs harder by loading more data on the casino whule its still need to be fixed. Actually it is better for bitlucy to shut the website down first if it is true that the devs are still working to make the website back to normal. This way, the devs will be able to work on it easier as there is no one can access the website which may disturb what they are working for. Indeed shutting the website down may make users worry and think bad about it but I think it can be minimized as long as the admin keep in touch with users through support and keep informing the updates regularly.
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khaled0111
Legendary
Offline
Activity: 2730
Merit: 3096
Top Crypto Casino
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May 20, 2022, 07:56:44 PM |
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You can access the website after you login but I suggest to not login your credentials until the website turns back to normal operation and royse announce already here that the casino is already working.
Thank you for the information, really appreciate it. This is what I thought too but couldn't confirm it myself since I forgot my account password and theis for doesn't offer any option to recover/reset lost passwords. Anyway, not a big deal since there is no point in logging in while the platform is still not ready yet. However, and to avoid any inconvenience, it would-be better to temporarily redirect visitors to a maintenance page.
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FatFork
Legendary
Offline
Activity: 1806
Merit: 2697
Crypto Swap Exchange
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May 20, 2022, 08:07:39 PM |
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Actually it is better for bitlucy to shut the website down first if it is true that the devs are still working to make the website back to normal. This way, the devs will be able to work on it easier as there is no one can access the website which may disturb what they are working for. Indeed shutting the website down may make users worry and think bad about it but I think it can be minimized as long as the admin keep in touch with users through support and keep informing the updates regularly.
I agree. From a technical perspective this isn't an unreasonable approach. However, shutting down is an extreme option and may give the impression that the site is no longer operating. A commonly used strategy in these situations is to limit visitors to the website and to post a temporary "we'll be back soon" message. The theory is that the "disappearance" of the site itself creates confusion and anxiety that the site is no longer there and therefore encourages potential users to give up and leave.
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stomachgrowls
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May 20, 2022, 08:17:17 PM |
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You can access the website after you login but I suggest to not login your credentials until the website turns back to normal operation and royse announce already here that the casino is already working.
Thank you for the information, really appreciate it. This is what I thought too but couldn't confirm it myself since I forgot my account password and theis for doesn't offer any option to recover/reset lost passwords. Anyway, not a big deal since there is no point in logging in while the platform is still not ready yet. However, and to avoid any inconvenience, it would-be better to temporarily redirect visitors to a maintenance page. I could say that the maintenance is over but i dont know if it is already been totally applying all of those changes.Yes,i do still see that phone number whenever you do register. For complete overhaul then i do see those changes specially all of those icons are placed on middle which is on a big tile kind of design unlike before where everything is focused on a single place.I can say that it isnt really that bad yet color theme hadnt changed out. Any official announcement for such changes?
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safari88
Legendary
Offline
Activity: 1960
Merit: 1026
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May 20, 2022, 10:48:39 PM |
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What it currently looks like is that the site was not properly tested when an announcement was made on the forum. It would have been much more convenient to test everything out. And for example hire some experienced gamblers to test the process and ask them what they think of the gambling platform and what improvements could be made. They went online too soon unfortunately.
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