Bitcoin debit card

[Wirex]

ecoin wirex = scam
10 day 400 euro blocked in the vcc

-----------
assistenza di merda, fingono di non sapere

 Wirex Customer Care Team (Wirex)

Feb 6, 18:55 UTC

Hello,
Please clarify, when did you buy bitcoin on mentioned amount? I don't see any bitcoin purchase on €400.

Kind Regards,
Den


------------------------
10 day- 100 operation failed....
ecoin =scam

Again, no one is scamming you. Check in this forum and you will see a lot of examples of solved issues like yours. The support team is trying to help you, and you should provide all the information so they can track your issue. Unless you don't want to, of course...

Do you have any reason not to give this information to the team?

[1714466152]

1714466152

[1714466152]

1714466152

[1714466152]

1714466152

[benedettoscordo]

vcc is bloked, 400 euro scam

[adrian7000]

I am only speaking from my cases. Usually my blockchain wallet, google conversion and coindesk.com rate differ by less then 0.5%. When I load my card I always get 5% less then the amount calculated by those exchange rates. I gave you exact numbers based on 200$ load in my last post.

even the fact that your 5% doesn't match the other users' "cases" speaks for itself. Do you think you are "charged" more than any/everyone else?

I don't know what more to tell you then. No I don't think I am being charged more than others. The fact is that you say the card loading fee is 0$ or that the fee is 0% when in reality your exchange rate is 3-5% worse than average exchange rate. If you disagree with this I can compare your exchange rate with an average rate over the course of one week just to prove it because I have been using your service for a couple of months and I see this.

Just to make it clear I think it is perfectly normal for you to have some kind of fees since you have to earn money to operate service somehow. But I don't like the fact that you don't want to admit to this and say how much is the fee because it clearly isn't 0%.

Hello. This difference you see is normal. On Wirex, there are two exchange rates: One for buying bitcoins and one for loading the card. The "Buy Bitcoin" rate is higher than one for "Load Card". But other than that, What you see is what you get. There are no fees for loading your card or Buying Bitcoins in Wirex / E-Coin.

To verify this, please go to the website www.blockchain.info and search the Bitcoin Address number Wirex gave you to deposit your bitcoins on the right corner search panel. Then, compare the amount of bitcoins you sent to this address with the amount you received on Wirex. It should be practically the same.

Yes the amount of bitcoins is the same but that isn't the point. The point is that if someone sends you 30$ worth of btc, in your wallet it is only worth 29$ for example. In every other wallet that same amount of bitcoins is worth 30$. So if you want to load your card you always get less then the value of your bitcoins. For me that is exactly the same as paying a fee.

[oli123123]

Hello, I've lost access to my mobile authenticator so now I can't login to my account. I've created a ticket two days ago but I didn't get a reply (Ticket 52632)
I'd appreciate it if you can help me.

[benedettoscordo]

Hi,
The sum of failed transaction was not deducted from your card.

Kind Regards,
Den

?
fuck support
ecoin = scam
400 euro scam

[adrian7000]

Hi,
The sum of failed transaction was not deducted from your card.

Kind Regards,
Den

?
fuck support
ecoin = scam
400 euro scam

Explain in normal english language what exactly happened or stop posting here.

[govannpianto]

ecoin scammed me !! They blocked my ecoin card with 150euro!! My account is fully verified !!!!
I'm waiting for a deposit by skrill of 1000euro on the ecoin card!! Have passed 4 days , but still not get anything!!

[BitcoinMarshal]

If I create a virtual card can I use this for deposit and withdraw from other sites without any verification or I need verification for any transaction just asking for virtual card

[adrian7000]

If I create a virtual card can I use this for deposit and withdraw from other sites without any verification or I need verification for any transaction just asking for virtual card

You need verification for 3rd party withdraws.

[Kaostechno]

@wirex Please clear this up for me. Taken from your site, you state:

"If you are verified and have sent over the maximum limit (over $500) via any of the above services, the sum will be split and deposited into your account over the next few days. You can check the maximum limit for USD, GBP and EUR deposits from this link."

So if i understand correctly, we can still send say $2000 in one pull from paypal, just the funds will be split and deposited in $500 usd increments over next 4 days.

Please clarify this for me, since it will save paypal withdraw fees if i can send larger amounts, i don't mind if they are deposited over several days once they land into your bank, since every $500 withdrawal incurs a $5 fee from paypal.

[Wirex]

ecoin scammed me !! They blocked my ecoin card with 150euro!! My account is fully verified !!!!
I'm waiting for a deposit by skrill of 1000euro on the ecoin card!! Have passed 4 days , but still not get anything!!

Wirex can't block your card. Only the issuing bank can block your card. So stop talking trash. The word "scam" is really overused here. Every fast growing service tends to have issues along the way, but none of the issues of any Wirex user is left unresolved. Please, look at facts, not emotions ok?

Now, If you REALLY need help, and already wrote to support, please give me your support ticket number, and I might be able to speed thing up a bit

[Wirex]

Hi,
The sum of failed transaction was not deducted from your card.

Kind Regards,
Den

?
fuck support
ecoin = scam
400 euro scam

Explain in normal english language what exactly happened or stop posting here.

It's simple: Either This guy doesn't know how to clean his browser's cache, or just want to scam the platform by asking for money he has never lost.

[Wirex]

Hello, I've lost access to my mobile authenticator so now I can't login to my account. I've created a ticket two days ago but I didn't get a reply (Ticket 52632)
I'd appreciate it if you can help me.

Ok, I will check your ticket with the support team. Please have patience while the support team check the issue. I will let you know as soon as they answer.

[Wirex]

@wirex Please clear this up for me. Taken from your site, you state:

"If you are verified and have sent over the maximum limit (over $500) via any of the above services, the sum will be split and deposited into your account over the next few days. You can check the maximum limit for USD, GBP and EUR deposits from this link."

So if i understand correctly, we can still send say $2000 in one pull from paypal, just the funds will be split and deposited in $500 usd increments over next 4 days.

Please clarify this for me, since it will save Paypal withdraw fees if i can send larger amounts, i don't mind if they are deposited over several days once they land into your bank, since every $500 withdrawal incurs a $5 fee from paypal.

Technically, it is true. However, please remember It might take up to 5-7 business days for funds added through Fast Bank Transfer or Alternative Payment methods to arrive in your card. To this, you have to add the 4 days per increments. So you will have to wait quite some time

[benedettoscordo]

there is also the problem by phone.
I do not want to cheat anyone, I did not steal like you
my money is in your vcc, unusable

[govannpianto]

ecoin scammed me !! They blocked my ecoin card with 150euro!! My account is fully verified !!!!
I'm waiting for a deposit by skrill of 1000euro on the ecoin card!! Have passed 4 days , but still not get anything!!

Wirex can't block your card. Only the issuing bank can block your card. So stop talking trash. The word "scam" is really overused here. Every fast growing service tends to have issues along the way, but none of the issues of any Wirex user is left unresolved. Please, look at facts, not emotions ok?

Now, If you REALLY need help, and already wrote to support, please give me your support ticket number, and I might be able to speed thing up a bit

I sent you a pm

[Wirex]

there is also the problem by phone.
I do not want to cheat anyone, I did not steal like you
my money is in your vcc, unusable

Problem by phone? Ok, whatever... I will check again with the support team. Again, no on is stealing anything from you. The support team has attended your issue and explain the problem. According to the bank, you have multiple accounts on the platform "with the same name and address details OR with invalid/unaccepted address, which is against Industrial Practice."

So just comply with the support team and let them solved the issue ok?

[Wirex]

I sent you a pm

Already working on that. I will let you know as soon as they answer

[albrad]

Hi everyone,
First time user with e-coin, verified account, tried to fund my card via bank transfer, 2 weeks after, no money , no refund, no answer from e-coin support after the "5-7 working days" minimum wait time. Tried to contact gosha, no answer as well.
What are my options, please advice.

Alex

[Wirex]

Hi everyone,
First time user with e-coin, verified account, tried to fund my card via bank transfer, 2 weeks after, no money , no refund, no answer from e-coin support after the "5-7 working days" minimum wait time. Tried to contact gosha, no answer as well.
What are my options, please advice.

Alex

Your First option is to stop screaming "SCAAAAM!" here and there. That won't help you at all. Yes, there are issues, like with any service growing fast and offering new features all the time, but none of the issues of any user is left unresolved. Please, look at facts, not emotions ok?

Your Second option is, As I supposed you already wrote to support, to please give me your support ticket number and your wirex registered email address, and I will check with the support team to see if we can speed things up a bit.