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gosha@e-coin (OP)
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June 11, 2016, 01:19:47 PM |
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have unblocked your account this time, but please make sure you control your temper and language. Constructive criticism is welcome, but not what you've been sending and posting. |
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akeny
Newbie
 Offline
Activity: 1
Merit: 0
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June 12, 2016, 05:10:19 PM
Last edit: June 12, 2016, 06:35:35 PM by akeny |
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have unblocked your account this time, but please make sure you control your temper and language. Constructive criticism is welcome, but not what you've been sending and posting. Well! thank you for unblocking my account but as you see sir, i cant load my card and i cant see my TWO deposit witch now got 3 confirmations ... i dont know why im always facing problems with e-coin thats really confusing me . And im very sad about this. This deposit was NOT credited to my account : # 622656 06/12/2016 05:15 PM Deposit Success BTC+3.000000 Edit: My balance was fixed!
Thank you and everything is working fine now.  |
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vodaljepa
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June 12, 2016, 06:34:14 PM |
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Is card loading working fine on USD? or will issues happen if I try
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gosha@e-coin (OP)
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June 12, 2016, 07:05:44 PM |
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Is card loading working fine on USD? or will issues happen if I try
USD and EUR are not working at the moment due to extremely high demand (you've seen the BTC rally!) and our bank delaying the account settlement before the weekend. Both will be back tomorrow by late afternoon tomorrow |
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MFahad
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June 12, 2016, 11:41:21 PM |
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I got my Card today, and I've tried to withdraw my money on a local ATM. It works fine, with 4$ fee for withdrawal.  you have withdrawn cash in a different currency from the currency of the card, correct? Yup, and this is my first time doing it. It's brilliant  Nice to know that bitcoins debit card works fine on ATMs. I want to know which debit card you got and is it acceptable in all the countries. Appreciate if you can tell us the whole procedure of getting a debit card in few lines. It would be helpful for me and others of course who are willing to buy the debit card. |
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Jeremycoin
Legendary
Offline
Activity: 1022
Merit: 1003
𝓗𝓞𝓓𝓛
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June 13, 2016, 02:07:21 AM |
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I got my Card today, and I've tried to withdraw my money on a local ATM. It works fine, with 4$ fee for withdrawal. you have withdrawn cash in a different currency from the currency of the card, correct? Yup, and this is my first time doing it. It's brilliant Nice to know that bitcoins debit card works fine on ATMs. I want to know which debit card you got and is it acceptable in all the countries. Appreciate if you can tell us the whole procedure of getting a debit card in few lines. It would be helpful for me and others of course who are willing to buy the debit card. Well I bought the e-coin/Wirex Plastic Card (obviously), which is a master card. You just have to sign up on this site e-coin.io, and then deposit some Bitcoin to your account. And then 'request a new card', choose the 'physical' one. Fill up the information for the card, and you're done. And now you just have to wait til the card arrives to your house |
faucet used to be profitable |
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Ethey
Member
Offline
Activity: 112
Merit: 10
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June 13, 2016, 02:47:28 AM |
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im really interested.. whats the total cost for one card including to get the balance paid out
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jedaite
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June 13, 2016, 07:16:20 AM |
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$50 with Express shipping (takes about 3-5 days) or about $20 (I think) for standard shipping which can take up to a few weeks. You can withdraw $1000 per transaction (depending on currency) for a maximum of $2000 per day.
Each transaction that does not involve currency conversion has a flat fee of $2.5. Foreign Transaction Fee is 3 %.
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Wirex
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June 13, 2016, 12:57:22 PM
Last edit: June 13, 2016, 01:21:08 PM by Wirex |
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We expect to have USD settlements back in our accounts in 3-4 hours and can process transactions again.
Euro and GBP is currently available but running low.
edit: GBP and EURO are currently available.
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Wirex — crypto-friendly currency accounts, VISA debit cards, bitcoin wallet, and now PCI DSS certified.
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zoltarspecial
Newbie
Offline
Activity: 52
Merit: 0
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June 13, 2016, 12:59:28 PM |
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Hi,
i have a problem, i was trying to buy BTC with EUR card, but the purchase is failed, but CC was charged of 189.52 eur. It is possible to have my BTC exchanged at the quote present at that moment?
The error i received is that : 6508a36d14b64934a4628482dd9d6b40
Thanks.
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Wirex
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June 13, 2016, 01:02:16 PM |
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Hi,
i have a problem, i was trying to buy BTC with EUR card, but the purchase is failed, but CC was charged of 189.52 eur. It is possible to have my BTC exchanged at the quote present at that moment?
The error i received is that : 6508a36d14b64934a4628482dd9d6b40
Thanks.
Did you email support@e-coin.io yet? Please make a ticket and they will fix your account issue. If your account was debited the support team will go and fix your issue. |
Wirex — crypto-friendly currency accounts, VISA debit cards, bitcoin wallet, and now PCI DSS certified.
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zoltarspecial
Newbie
Offline
Activity: 52
Merit: 0
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June 13, 2016, 01:14:45 PM |
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Yes, i wrote to support. Waiting for their work. Thank you.
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gosha@e-coin (OP)
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June 13, 2016, 02:00:49 PM |
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I got my Card today, and I've tried to withdraw my money on a local ATM. It works fine, with 4$ fee for withdrawal. you have withdrawn cash in a different currency from the currency of the card, correct? Yup, and this is my first time doing it. It's brilliant Nice to know that bitcoins debit card works fine on ATMs. I want to know which debit card you got and is it acceptable in all the countries. Appreciate if you can tell us the whole procedure of getting a debit card in few lines. It would be helpful for me and others of course who are willing to buy the debit card. here is the detailed guide: https://blog.e-coin.io/how-to-use-e-coin-4343bbc33e76#.7n1kblgf0 |
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jedaite
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June 13, 2016, 03:20:50 PM |
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I got my Card today, and I've tried to withdraw my money on a local ATM. It works fine, with 4$ fee for withdrawal. you have withdrawn cash in a different currency from the currency of the card, correct? Yup, and this is my first time doing it. It's brilliant Nice to know that bitcoins debit card works fine on ATMs. I want to know which debit card you got and is it acceptable in all the countries. Appreciate if you can tell us the whole procedure of getting a debit card in few lines. It would be helpful for me and others of course who are willing to buy the debit card. here is the detailed guide: https://blog.e-coin.io/how-to-use-e-coin-4343bbc33e76#.7n1kblgf0Hello Gosha, may I request that you look into my ticket? I deposited BTC and it's not visible anymore in my wallet. I sent a support ticket, but I'd be grateful if someone may look into this as soon as possible. My ticket is: "Your request (39905) has been received and is being reviewed by our support staff." |
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gosha@e-coin (OP)
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June 13, 2016, 03:31:26 PM |
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Hello Gosha, may I request that you look into my ticket? I deposited BTC and it's not visible anymore in my wallet.
I sent a support ticket, but I'd be grateful if someone may look into this as soon as possible.
My ticket is: "Your request (39905) has been received and is being reviewed by our support staff."
Can't see any issue with your account - the deposit is in, and you have already transferred some BTC to another wallet after that deposit. Seems like you've panicked too early.. Remember, it takes some time to for the deposits to settle - confirmations from the blockchain are not instant (unless you are using a wallet supporting BitGo Instant for making the deposits) |
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jedaite
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June 13, 2016, 05:00:29 PM |
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Hello Gosha, may I request that you look into my ticket? I deposited BTC and it's not visible anymore in my wallet.
I sent a support ticket, but I'd be grateful if someone may look into this as soon as possible.
My ticket is: "Your request (39905) has been received and is being reviewed by our support staff."
Can't see any issue with your account - the deposit is in, and you have already transferred some BTC to another wallet after that deposit. Seems like you've panicked too early.. Remember, it takes some time to for the deposits to settle - confirmations from the blockchain are not instant (unless you are using a wallet supporting BitGo Instant for making the deposits) No no, you misunderstand. Please allow me to explain: 1. I had 1.18 BTC in my account. 2. I deposited 6.039 BTC in my account (not yet confirmed as you saw in screenshot). 3. I send 1.18 BTC in a different wallet. 4. When the 6 BTC that I sent to e-coin was confirmed, my balance went down to 4.85 BTC. Can you please take a look and see? |
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Coinboi
Newbie
Offline
Activity: 6
Merit: 0
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June 13, 2016, 05:29:30 PM |
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Hello i have a Problem, i made a Deposit and After that was successful I would to withdraw my money to my card, but I became a failure message that my withdraw failed
I wrote to the support but till now I became no answer
Thank you for your help
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Wirex
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June 13, 2016, 05:44:05 PM |
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Hello i have a Problem, i made a Deposit and After that was successful I would to withdraw my money to my card, but I became a failure message that my withdraw failed
I wrote to the support but till now I became no answer
Thank you for your help
If your attempt to load your card with EURO its currently unavailable. USD and GBP are now available. There is the option of next day load available here https://blog.wirexapp.com/faq-load-2500-onto-wirex-card/Euro will be available again tomorrow. Sorry for the inconvenience. |
Wirex — crypto-friendly currency accounts, VISA debit cards, bitcoin wallet, and now PCI DSS certified.
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FundsMoney
Sr. Member
Offline
Activity: 363
Merit: 250
BTC will change the world
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June 13, 2016, 06:28:08 PM |
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Hey Wirex,
I have an account which has this issue:
once in a while, when i log in, i receive emails for "deposit confirmed" and new transactions show up as 'confirmed' in my e-coin account. However, after 10-15 minutes, the balance goes away. It is a bug of some sort, but it would be great if you could investigate, as it may also be a security problem in the future (if someone gets a mistaken deposit and could withdraw it, you'll cover it).
If you want more details, I could give them privately.
btw: I think a bug bounty program would be beneficial for the company (after the new platform is successfully set up, of course)
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Coinboi
Newbie
Offline
Activity: 6
Merit: 0
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June 14, 2016, 08:49:20 AM |
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Hello i have a Problem, i made a Deposit and After that was successful I would to withdraw my money to my card, but I became a failure message that my withdraw failed
I wrote to the support but till now I became no answer
Thank you for your help
If your attempt to load your card with EURO its currently unavailable. USD and GBP are now available. There is the option of next day load available here https://blog.wirexapp.com/faq-load-2500-onto-wirex-card/Euro will be available again tomorrow. Sorry for the inconvenience. Till now the Card load with Euro is still not possible. Can you Tell me when it is possible? |
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