2 months with no solution
new ticket request (56387) i want help not fraud
kindly help me resolve this
as replied in another thread:
you tried to load your unverified card via PayPal, which is no longer allowed by the bank (has been the case for several months now), which has led to the bank blocking your account - we had nothing to do with it, either with the attempted load (not via our platform, but via 3rd party), nor with the block itself.
We are trying to resolve this with the bank, but they don't have the procedure for refund, the only straightforward way to get the money is to verify the account and the pending amount will be loaded.
We will certainly keep trying, but it is not really correct of you to blame us for your own mistake..