Bitcoin debit card

[oshikuru]

No answer within 30+hours is not good for any business, online or not, when it comes to users money being stuck.

Also, no blog post, no tweet, no nothing makes yourself re-consider your atitude towards them. I stick to my opinion of not using them until a reply to my ticket is made. Is simple..

[1714475637]

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[1714475637]

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[br4v37]

i think the problem is fixed .. i loaded my card without any problem.

[FundsMoney]

No answer within 30+hours is not good for any business, online or not, when it comes to users money being stuck.

Also, no blog post, no tweet, no nothing makes yourself re-consider your atitude towards them. I stick to my opinion of not using them until a reply to my ticket is made. Is simple..

I can understand your frustration and your point is valid nevertheless. Your ticket will be eventually responded to and your issue will be fixed. Unfortunately, there's nothing to do to speed things up.

One thing I always do before loading my card or buying btc is reading this topic. If there are issues with their system, here you'll see when and also when everything runs smoothly.


Everyone is entitled to their opinions and choices. For me personally, the service is worth even with these errors / drawbacks. In my country, buying BTC is costly and takes time. By using E-coin, I can save both time and fees. Bonus: I do not have to worry about my bank asking for info about my transactions (some people reported accounts closed for trading bitcoin). And bonus2: I can buy btc with my paypal funds at market rate (+2-3%) instead of finding other users for p2p exchange and high fees (10%+). This is simply the best way to buy btc with paypal.

I always try to weigh pros/cons and for me Wirex is perfect.

[St.Stephan]

Nah. These guys are in here all day long slagging their card. If they are going 24+ hrs without showing up that is not a good sign at all. I would not be sending any btc to these guys before they show up here in a serious way.

[oshikuru]

No updates yet on my side.

[br4v37]

No updates yet on my side.

did u try open a ticket from wirex app ??

[oshikuru]

BIG UPDATE
E-coin solved my issue after more than 48hrs. Good thing that everything is ok and money is back, am a little sad about their support times. Anyway, got my money and card loading was done just as normal. Thanks and please sort out your support times guys!

[zoltarspecial]

i always get this error when try to load the card.

"Timeout by sending message CreateTransactionMsg to "

I'm tired

[oshikuru]

RED FLAG! RED FLAG!

I have tried to pay at a gas station, paid there before at least 50 times, now the card was refused, but money are gone! Also, no transaction history whatsoever displayed, not even declined one.

Stay away, they are clearly having big, big troubles!

[nicolas344]

RED FLAG! RED FLAG!

I have tried to pay at a gas station, paid there before at least 50 times, now the card was refused, but money are gone! Also, no transaction history whatsoever displayed, not even declined one.

Stay away, they are clearly having big, big troubles!

That's the kind of issue I'm facing right now too. Wirex says they are in contact with the bank trying to figure out what is going on.

[oshikuru]

Support answered me too on twitter, sayin that they are investigating.

[br4v37]

RED FLAG! RED FLAG!

I have tried to pay at a gas station, paid there before at least 50 times, now the card was refused, but money are gone! Also, no transaction history whatsoever displayed, not even declined one.

Stay away, they are clearly having big, big troubles!

That's the kind of issue I'm facing right now too. Wirex says they are in contact with the bank trying to figure out what is going on.

if money still in ur card & u can't use them, u should check ur card if it is still active or canceled ( just try to get ur pin code by using the phone number of mychoicecorporate if it's canceled they will tell u that ur card is canceled).

my cards was canceled by using an invalide pin from 4month ago but the problem fixed after contacting mychoicecorporate support at this address: support@mychoicecorporate.com.

[OmegaStarScream]

Any updates about the recent issues you had in the last days gosha@e-coin ? I've been trying to use it with Aliexpress with no luck (the U.S dollar virtual card)

[el kaka22]

No answer within 30+hours is not good for any business, online or not, when it comes to users money being stuck.

Also, no blog post, no tweet, no nothing makes yourself re-consider your atitude towards them. I stick to my opinion of not using them until a reply to my ticket is made. Is simple..

Yes, if any business is facing some technical challenges but cannot update it to their users and still when we contact them they cannot respond within 24 hours then that business is not a serous one to go with them. I will simply stay away from it, that may help me to protect myself from future scams.

[daniele1975]

I don't get my bitcoins today. I got this error:

Buy Failed - Ref 63adcb8456014345b3db36380fba4b77

# 1353719 EUR->BTC   Pending   BTC+0.149023

Please complete my order, thank you

[nicolas344]

It's been two weeks since I contacted support and my issue hasn't been fixed yet. It's like my funds are frozen, every single transaction I try get denied. They say it's on the bank side and that I have to wait. Your call guys but I would refrain from starting any business with Wirex for now if I were you.

[daniele1975]

I don't recommend anyone to use e-coin now. My problem still not solved. There was mistake in their system and they don't add this money to my bitcoin account balance:
 # 1353719 EUR->BTC   Pending   BTC+0.149023

They do many corrections on my account. First time they add me 350$, then remove this balance then add me 85$ then again remove this money.

Yesterday there stupid team give me this reply:

Hello,
I've recalculated your transactions, and your balance should be consistent at the moment.
Our dev team confirmed the same.

Kind Regards,
Den

My  balance now: Bitcoin Account Balance
฿ 0.000000
$ 0.00

E-coin if you think that i'm not right show me transaction where i transfer BTC+0.149023 to my bitcoin wallet. You can't show me this because you steal this money.

DON'T USE THIS SERVICE. your money can be disabled any moment.

[Wirex]

I don't recommend anyone to use e-coin now. My problem still not solved. There was mistake in their system and they don't add this money to my bitcoin account balance:
 # 1353719 EUR->BTC   Pending   BTC+0.149023

They do many corrections on my account. First time they add me 350$, then remove this balance then add me 85$ then again remove this money.

Yesterday there stupid team give me this reply:

Hello,
I've recalculated your transactions, and your balance should be consistent at the moment.
Our dev team confirmed the same.

Kind Regards,
Den

My  balance now: Bitcoin Account Balance
฿ 0.000000
$ 0.00

E-coin if you think that i'm not right show me transaction where i transfer BTC+0.149023 to my bitcoin wallet. You can't show me this because you steal this money.

DON'T USE THIS SERVICE. your money can be disabled any moment.

Hello. Sorry for the silence. Yes, we got some issues in the past 2 weeks. Yes, we solved each and every case of our user. If you still have issues with the platform, Please, give me your support ticket number and I will contact the support team as soon as possible

[daniele1975]

I don't recommend anyone to use e-coin now. My problem still not solved. There was mistake in their system and they don't add this money to my bitcoin account balance:
 # 1353719 EUR->BTC   Pending   BTC+0.149023

They do many corrections on my account. First time they add me 350$, then remove this balance then add me 85$ then again remove this money.

Yesterday there stupid team give me this reply:

Hello,
I've recalculated your transactions, and your balance should be consistent at the moment.
Our dev team confirmed the same.

Kind Regards,
Den

My  balance now: Bitcoin Account Balance
฿ 0.000000
$ 0.00

E-coin if you think that i'm not right show me transaction where i transfer BTC+0.149023 to my bitcoin wallet. You can't show me this because you steal this money.

DON'T USE THIS SERVICE. your money can be disabled any moment.

Hello. Sorry for the silence. Yes, we got some issues in the past 2 weeks. Yes, we solved each and every case of our user. If you still have issues with the platform, Please, give me your support ticket number and I will contact the support team as soon as possible

Support ticket ID: 21992

Last reply from support:  
Wirex Customer Care Team (Wirex)
Nov 8, 21:22 UTC
_______________
Hello,
Your issue is escalated to appropriate team, and we will get back to you after the response.
We hope for your understanding and patience.
Kind Regards,
Den
______________

MY ISSUE STILL NOT SOLVED TILL NOW!!!
I have only virtual card from your service. Your dev team must calculate how much money i receive on my virtual ecoin card for the last 30 days from paypal and how much money i transfer to my bitcoin balance. And they must find diference in 0.14 btc. It's easy and fast. I don't understand what they are doing already 2 weeks.

WIREX your service is TERRIBLE!

[Zebedee23]

Cant load card , keep getting 'Service unavailable - try again later'
edit:  cant even transfer the btcs out of ecoin!!