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2961  Bitcoin / Bitcoin Discussion / Re: Your cryptocoins were stolen and you called the police? WTF? Are you serious? on: July 28, 2012, 11:38:41 PM
Hey cops! Some guy stole my math equations that are worth on the black market xxx usd

Last time I check MtGox and other exchanges aren't black markets.  The fact that Bitcoins (and dollars) can be used for illegal purposes doesn't negate the fact that they have value in legit markets. 

OK fine. They are UNREGULATED AND NO LAWS PROTECT FROM THIS TYPE OF PRODUCT.

Is that better?

Not really. They are unregulated directly but are still regulated to a degree via FinCEN.
2962  Bitcoin / Bitcoin Discussion / Re: Your cryptocoins were stolen and you called the police? WTF? Are you serious? on: July 28, 2012, 11:36:55 PM
You steal some Bitcoins from me I am going to call the Police.

The idea that the Police only investigate thefts of dollars is just stupid.

If u use cryptocoins then u play Cryptoanarchopoly game. If u took a gun and joined warfare, then u wouldn't call the police after being shot.

Actually, police will investigate gang shootings against drug dealers who carry unlicensed firearms as well. You have misunderstood what the police are for based on your misinformation. Are you getting all your news from youtube?
2963  Other / Off-topic / Tomorrow at around 9:40PM KST my death will air on MBC in Korea on: July 28, 2012, 08:39:08 PM
I will make sure the video and photos I have prepared are uploaded.
2964  Economy / Long-term offers / Re: Dank Bank Deposits - low risk, high interest - 2.5%-3.2% weekly on: July 28, 2012, 07:31:57 AM
Dank Bank is structurally not a ponzi scheme. But opinions are like assholes, everyone has one.

Dank Bank is like an asshole. Everyone thinks it smells funny.
2965  Bitcoin / Bitcoin Discussion / Re: Statement about the suspect of recent Bitcoinica hack on: July 27, 2012, 11:15:49 PM

I'm simply amazed on how a 17-year-old is able to globe-trot and jet-setting to: China; Singapore; Australia; (?).


It's honestly not all that unusual to find young Asian people from middle class families pursuing education or other opportunities outside their home country.  I wouldn't call pursuing those opportunities within the Asia-Pacific region "globe-trotting", any more than I'd regard someone from the UK or Germany who pursued their education in a number of European countries as "globe-trotting".

Hell, my daughter in law comes from a typical upper middle class Aussie family and she and her siblings each spent a year studying overseas as teenagers (she spent a year studying in Germany).

I concur. Nothing strange about it. A large number of Korean students spend a good portion of their lives away from family, studying in other countries.
2966  Bitcoin / Bitcoin Discussion / Re: Statement about the suspect of recent Bitcoinica hack on: July 26, 2012, 02:23:06 PM
Months of mudslinging and you manage to solve the riddle within just a few short hours and you never thought of confronting this mystery millionaire previous business partner before all this came to light ?

Tickle me suprised, VERY SURPRISED.

I was just thinking that.

All evidence aside, isn't it kind of convenient that within 6 hours of accusation all of a sudden surfaces a 'multi million dollar Chinese hacker friend who stole Zhou's identity'

Where was this hacker all along? Why did it come to light in the middle of the night ?


My email stevejobs807@gmail.com was last accessed from 62.113.219.5 on July 13. The password has not been changed by the hacker (but I have changed just now).

There was an auto-forwarding to ryan@xwaylab.com (which is another email address of mine). However it has been changed to bitcoinicasucks@hotmail.com (which is the email that was used to send the "Bitcoinica is done" email to verify@bitcoinica.com). Of course I couldn't be notified about any email since the change.

The email account had a heavily-reused password (for the sites that I don't intend to share any private data), *at least* it was used on LinkedIn and many other websites.

I have several email communications between stevejobs807@gmail and other email accounts controlled by me, including a testing ticket for Bitcoinica's ZenDesk trial. The email address has never been publicised.

Important discovery in recent emails (all times are in UTC+8):

The hacker registered a Liberty Reserve account U9236056 at Jul 12, 2012 9:42 PM.

There was several emails from Liberty Reserve mentioning "Verification PIN". It can be seen that the liberty reserve account was accessed by at least: 78.108.63.44, 212.84.206.250 and 31.172.30.1.

There were many transactions done at F1ex.com, possibly used to launder Bitcoin. (I checked just now, F1ex.com provides anonymous fixed-rate BTC exchange service.)

The hacker signed up for OKPAY, with IP 31.172.30.1.

The hacker requested a sell-order on AurumXchange, totalling $5000, using the suspicious Liberty Reserve account mentioned by OP. A Chinese bank account was used (Account name: LIU HAIPENG, Account number: 6222020903006086032, Bank: INDUSTRIAL AND COMMERCIAL BANK OF CHINA).

Order link: https://www.aurumxchange.com/order/view/34011/e5b466248e041ebdf2ae793181a840dc

The hacker has also opened a ticket under his own name: https://www.aurumxchange.com/help/ticket.php?track=NLY-9AG-E468&Refresh=24195

He mentioned that I sold him the Mt. Gox codes at half price, which is absolutely not true. It seems that the hacker was trying to relate this event to me as an individual, and this possibly explains the reason that he wanted to "hijack" the email account. All my other email accounts did not have any suspicious access records and their passwords are all secure and different.

This is my *own* genuine transaction at AurumXchange: https://www.aurumxchange.com/order/view/33100/3c05a9a572379bf91620302cc9dd7d22

And my ticket to question the funds: https://www.aurumxchange.com/help/ticket.php?track=J6W-EY3-ZY2U&Refresh=47091

It's important to note that the first time I gained any knowledge about the email being misused is through this thread. Neither AurumXchange nor Mt. Gox has provided me any specific information about the suspicion. Otherwise I could have checked that email account earlier.

I'm willing to co-operate with any ongoing investigation and obviously I'm not trying to run away from this. I have already provided Mt. Gox with my certified copy of passport in an attempt to unlock my account with some Bitcoin balance.


I have located a suspect, his name is 陈建海(Chen Jianhai). He's NOT my friend and we have never met in person. He was one of my previous business associates because he's very familiar with credit card fraud and he advised me a lot (in terms of fraud prevention, of course) when I built my virtual goods payment processor in late 2010.

He has knowledge of my secret gmail address and I have once re-used the password in his web shop

His English is not very proficient and I'm sure that he's not reading this forum at the moment. I'm giving him a call now to persuade him to admit his wrong-doing and return the funds.

I'll post another thread soon.

The important truths

Truth 1: My $40K LR transaction is legitimate at AurumXchange, associated with a friend in Singapore.
Truth 2: All my assets at Mt. Gox, my wallet balances, my recent Bitcoin transactions and the 5,000 BTC compensation are from legitimate sources.
Truth 3: I had no knowledge of myself being suspicious until the public statement was posted by AurumXchange. There's no possible way of me being involved in the investigation earlier.
Truth 4: Even though there's evidence showing that I'm linked to this hack, I have absolutely no relationship with all previous hacks.
Truth 5: If either AurumXchange or Mt. Gox had communicated their investigation with me earlier, there wouldn't be so many wrong interpretations and assumptions and this thread could have come out much earlier.
Truth 6: I didn't steal the money.

Who is Chen Jianhai?

Chen Jianhai is my previous business associate. He was very familiar with credit card fraud and by my observations he's quite active in financial black markets. He didn't know much technical stuff personally but he has many technical people working with him everyday. He heard about Bitcoin from me last year from a random chat, and I have not communicated with him this year.

Did he admit the wrong-doing?

Surprisingly, yes. He strongly denied at first, but he changed his attitude entirely when I mention that this matter is an international-scale crime, and intelligent netizens from all over the world are actively investigating this matter. And I also told him that the accidentally exposed a bank account number. (He claimed that it was a debit card purchased from black market.)

He used my secret identity because he felt that "it would be impossible to discover the hacker" and "it would be much easier to deny if the suspect account is an insider because you (Zhou Tong) can always distract people from investigating". I have repeatedly said that I have zero tolerance in this matter and I will report all his information, including his real bank account number and address to the police once the official investigation has started.

How did he do it?

He said one of his co-workers was quite active in Chinese Bitcoin community and he had noticed the source code of Bitcoinica being leaked. The reason that he (the technical guy) knew the correlation between the Mt. Gox API key and the LastPass master password remains unknown. I have only communicated this password in-person with Tihan in Chimelong Hotel (Guangzhou) lobby once in February this year and I'm quite sure that no one else has paid any attention to our conversation.

He was unwilling to share more information about the specifics of the hack, but he remembered that he only thought of using my secret identity *after* he was able to withdraw money from Mt. Gox. It was possible that he only withdrew the Bitcoins first, and then a few moments later, the USD.

Also he revealed an important piece of information not mentioned in the public statements: He used the Mt. Gox account of Chris Heaslip, which is a verified account, to deposit some Mt. Gox code and buy Bitcoins with the money, and withdrew all of them. This account's credentials were also in the LastPass account.

In the entire process, he used My Wallet (Blockchain.info) with Tor to access the Bitcoins, and he transferred some Bitcoins to his servers in United States as well. The IP 184.22.31.180 (which was used to access Mt. Gox accounts) is actually zeraba.ddns.info. This is actually a public SSH proxy server for some Chinese users to bypass the national firewall with randomly rotating passwords. He had attempted to access the Mt. Gox accounts with Tor and he failed (note: Mt. Gox bans all Tor exit nodes).

How about the money?

He's a multi-millionaire in China living with a family. I'm not sure how much of his money comes from illegal sources but he has a genuine interest in relic collections and he has made a lot of money from speculating precious collections.

After my warning, he seemed unwilling to return the funds. However, I have threatened him with reporting his information to the police. He later more or less agreed to return the funds to Bitcoinica users, under the condition that Bitcoinica will no longer pursue the case (and Bitcoinica isn't pursuing at the moment) and I keep his other personal information secret.

I'm currently in a moral dilemma because even though I don't have definitive proof that Chen Jianhai is indeed a long-time criminal with an active presence in stolen credit cards and possibly other hacks, it might be worthwhile to pursue with police investigation so that justice can be served. However doing that will significantly delay the claiming process of Bitcoinica and the Chinese police may not be willing or capable to effectively investigate or co-operate in this matter. Otherwise I can always get all the stolen funds from him first. The only evidence in my email account was a credit card fraud case of only a few hundred dollars, which isn't very significant compared to the Bitcoinica hack.

Currently I'm very willing to co-operate with any investigation because this is the only way I can completely prove my innocence. However the non-reponse from Bitcoinica side is indeed worrying. I have gathered some data to estimate the amount that can be recovered from Chen Jianhai:

USD: about $140,000 + $5000 frozen at AurumXchange (under SJ account)
BTC: about 20,000 BTC

There's an unknown amount of funds left in Chris Heaslip's account and I have no way of knowing the exact balance.

It's important to note that the pending $40,000 transaction at AurumXchange is my genuine transaction, so it can be used to offset the USD payment. And also all Bitcoin balances in my Mt. Gox account are mine, and it shouldn't be used to further compensate Bitcoinica customers as well.

However, my previous donation of 5,000 BTC and community donation of 101 BTC were entirely separate from this matter and the claimants can rightfully hold on to the full amount. These funds come from my profits of previous sale at Bitcoinica, and I genuinely feel that Bitcoinica users deserve the early compensation due to them being affected by the inefficiencies of Bitcoinica's operations.

Chen Jianhai was only able to offer the above-mentioned amount due to the cost of his laundering activities and also the significantly lower Bitcoin price when he cashed out. If Bitcoinica or the community wants him to cover the full amount at today's prices, I'm willing to co-operate with any police investigation. But either case, my previous donation should have pretty much covered the difference.

It's up to Bitcoinica to appoint a bank account and also a Bitcoin address so that Chen Jianhai (or possibly I) can return the funds. AurumXchange can either return the $40,000 to me, or send the funds to Bitcoinica's nominated account (in which case another $100,000 will be sent to Bitcoinica from Chen Jianhai or me).

About my situation

I'm not asking him to transfer to me or to anyone else the amount today because it can be illegal to possess such funds until Bitcoinica has provided any written form of authorisation and/or agreement (so that I won't be wronged again because of arranging the return of the stolen funds).

It's important to note that I have been, I am and I will always be standing on the side of Bitcoinica customers, regardless of my position and situation at Bitcoinica. I have absolutely no tolerance of illegal activity of any kind, especially those damaging my personal reputation.

I promise that I have honestly reported the amounts and 100% of those recovered from Chen Jianhai will be returned to Bitcoinica's customers. At the same time, I have to emphasise that Bitcoinica should return the amounts to customers as quickly as possible, so that the company and related people will not get into serious legal troubles. It's my best interest to make Bitcoinica's customers happy so that this issue will not have further impact on my future careers.

I have no problem of either formal police investigation, or returning the funds without police investigation. I would prefer the former so that my name can be cleared, but I guess that some Bitcoinica customers may choose the latter.

Sitenote: I have released an improved design of NameTerrific (https://www.nameterrific.com/), which I finished during my lunch break, until AurumXchange's statement was posted.
2967  Other / Beginners & Help / Re: For Inaba & Аdministrations on: July 26, 2012, 11:07:23 AM
@OP: Are you friends with Bulanula?
2968  Economy / Service Discussion / Re: Public STATEMENT Regarding Bitcoinica account hack at MtGox on: July 26, 2012, 10:45:07 AM
It's early morning where Zhou is so I don't expect a response here or on Skype, but I'll contact him to see if he plans on participating in a class action law suit. I'm not sure if it would be Tort or Civil Action against AurumXChange and Mtgox, but I'd say that this thread has no logical reason for existing other than to rile on an angry mob to cause harm to one single individual, and it's pretty obvious that they've broken their own privacy agreements. Tasteless and vile.

You're getting flustered.  Zhou is in my time zone and it's currently 8:35 pm Thursday.

The forum is usually dead at this time of night.

Skype was showing his time as 2am. Now it's showing 8pm. I don't understand why it does that but I remember this happening before.

Now that AurumXChange and MtGox's privacy policies have been publicly posted in this thread and it is quite obvious that MtGox at least is clearly in breach of them (as Mark stated they have not received any requests from government officials and are not aware of any official investigations) for officially confirming private facts about customer accounts, the burden of proof is now on AurumXChange to provide this order from government officials that would warrant the information being leaked, and make sure that the order mentions that this data was to be released publicly.
2969  Economy / Service Discussion / Re: Public STATEMENT Regarding Bitcoinica account hack at MtGox on: July 26, 2012, 10:24:21 AM
the company is over... so why would they care anymore about lost business. except to clear name and find the hacker ?

basically if the owners dont file police report say are saying to everyone who is owed money - 'piss off, we dont care' and stopping any further investigations from happening... which means no $$ for anyone.

Actually it could mean that they are legally in fault to any of Bitcoinica's customers, should any of them actually file something too.

In re-reading Charlie Shrem's post, it seems he did not really release anything important or valuable at all and basically is just posting here for support of your AurumXChange's breach of privacy, which isn't illegal, just shady. For the time being (until Charlie surfaces to explain what exactly he did release to you or AurumXChange), I will assume that the only actual breaches happened between Zhou Tong (the customer) and both AurumXchange and Mtgox.

It's early morning where Zhou is so I don't expect a response here or on Skype, but I'll contact him to see if he plans on participating in a class action law suit. I'm not sure if it would be Tort or Civil Action against AurumXChange and Mtgox, but I'd say that this thread has no logical reason for existing other than to rile on an angry mob to cause harm to one single individual, and it's pretty obvious that they've broken their own privacy agreements. Tasteless and vile.
2970  Economy / Service Discussion / Re: Public STATEMENT Regarding Bitcoinica account hack at MtGox on: July 26, 2012, 10:13:03 AM
-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

* On Friday, July 13 I was notified by MtGox that somebody had gain unauthorized access to Bitcoinica's MtGox account. I was also notified that most of the redeemable codes used in the heist were exchanged through AurumXchange on July 12.
* At the time I was on an extended weekend vacation with very limited internet access. I immediately notified Mark Karpeles at MtGox as well as Charlie Shrem at Bitinstant that I would take a closer examination of the situation on Tuesday upon my return.
* Upon closer examination of our database on Tuesday, I discovered that the hacker had indeed exchanged the MtGox coupons to Liberty Reserve through our instant exchange facility. The hacker had also exchanged Liberty Reserve back to MtGox presumably in an effort to conceal and/or "launder" the funds.
* Over all, the hacker exchanged a total of $61,875 USD from MtGox to Liberty Reserve, and a total of $17,500 Liberty Reserve to MtGox, for a grand total of $44,375 MtGox to Liberty Reserve. After our fees, this number amounts to approximately $40,000 USD.
* These orders were placed on our systems between 2012-07-12 11:46:48 and 2012-07-12 19:41:27 UTC.
* The IP addresses used by the hacker belong to TOR exit nodes to my understanding, and are as follows:

31.172.30.1
31.172.30.2
31.172.30.4
77.247.181.165
146.164.91.248
78.108.63.44

* The Liberty Reserve account used by the hacker is U9236056.
* The email address used by the hacker was stevejobs807@gmail.com.
* To my surprise, upon further examination of our order system, I found an order from Zhou Tong to sell Liberty Reserve to us for the amount of USD 40,000, requesting a wire to his bank account in Singapore. The amount for the order closely matches the total USD exchanged through us (after fees) using the MtGox USD codes stolen from the Bitcoinica account.
* This order was placed the next day the hacking attempts occurred. In addition, it should be noted that Zhou Tong has never dealt with us before as an exchange customer.
* This information was immediately sent to our two biggest trusted business partners: MtGox and Bitinstant in an effort to join forces to further investigate this situation.
* Mark Karpeles indicated that there was an account opened at MtGox using the email stevejobs807@gmail.com sometime in 2011.
* Mark replied stating that there was activity on this account, that the account was opened using an IP address belonging to Microsoft Singapore, that Zhou Tong was known to have worked for said company at said location, that the email stevejobs807@gmail.com have been verified, and that ALL activity on this account is linked to the MtGox account belonging to Zhou Tong.
* Mark has also indicated that the very first operation on the MtGox account opened with email stevejobs807@gmail.com was the redeeming of a 10 BTC MtGox code generated from Zhou Tong's account.
* Charlie indicated that Erik Vorhees (a well known member of this community) has emails he exchanged with Zhou using the email address stevejobs807@gmail.com.

At this time, it appears that there is an overwhelming amount of evidence linking Zhou Tong personally to the Bitcoinica account hack at MtGox. Our legal department has advised us to freeze the funds for the exchange order mentioned above until further investigation by the authorities and/or legal proceedings are concluded.

Both Charlie and Mark have informed the current Bitcoinica owners of the situation and advised to start legal proceedings as soon as possible.

Posts corroborating this information from both MtGox and BitInstant will follow. I am technically on vacation until mid august with limited internet access, however, I will attempt to answer any questions the community might have as often as possible. Please understand that some information will not be released until all legal proceedings have been concluded.

Sincerely,

Roberto Gutierrez
General Manager
The AurumXchange Company
https://www.aurumxchange.com
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As representative of MtGox, I do confirm the following facts:

  • Upon hack of Bitcoinica's account on our platform, a large number of redeemable codes have been issued. Seeing a large volume of codes emitted by Bitcoinica didn't alert us at first as we assumed those were funds returned to Bitcoinica customers, however we were made aware it was not the case upon posting on this forum by Genjix about the account hack. We noticed that most of those codes were sent to AurumXchange.
  • Codes were all generated from IP 184.22.31.180 (184-22-31-180.static.hostnoc.net)
  • During the investigation, AurumXchange asked us if we knew anything about email address stevejobs807@gmail.com which was used by the hacker according to AurumXchange. We found an account under this email which had some activity back in 2011, with access from both an IP at Microsoft Singapore then an IP at Amazon EC2 and which initial funds are deposited from an account known to belong to Zhou Tong.
.
While we have no definitive proof at this time, there is a definitive need for a proper investigation of what happened there. We have got no reply at this time from Bitcoinica LP and its representatives/owners regarding this matter despite many requests.


We would like to make a few points:

  • I want to thank Roberto for leading the investigation on this one with Mark and myself. We pooled together our resources to connect the dots and paper trail. This just shows that even competitors can work together for the better of the Bitcoin community.
  • I can confirm that both Tihan from Bitcoinica LP and Patrick from Bitcoin Consultancy were both alerted about this investigation personally face-to-face by me. I urged them to seek legal action and request clarification from Zhou. I also requested that they decline him further access to any funds in any of the accounts.
  • Both assured me separately that action is being taken on this front and on the claims front. They assured me that the claims process will continue pending legal clarifications.
  • As you can imagine, we had to keep this information to ourselves for 10 days or so until we can completely verify all the information we presented here.

As more information comes to light and verified, we will release it to you as soon as possible.

Thanks,

Charlie, Bitinstant.

2971  Economy / Service Discussion / Re: Public STATEMENT Regarding Bitcoinica account hack at MtGox on: July 26, 2012, 10:03:04 AM
It was legal advice on AurumXchange's side to publish a subset of the details.

MtGox breaches customer privacy agreement with its customer due to the advice of a competing exchange's attorney?

Are you sure they weren't just trying to ruin your business?
2972  Economy / Service Discussion / Re: Public STATEMENT Regarding Bitcoinica account hack at MtGox on: July 26, 2012, 09:42:44 AM
Let this be a warning to everyone:

If your account is hacked (email or otherwise), MtGox, AurumXChange and BitInstant might start a thread calling you a thief and a hacker publicly and just leave it up to you to find the thread and figure out a defense instead of discussing the issue with you directly or contacting any authorities.

2973  Economy / Service Discussion / Re: Public STATEMENT Regarding Bitcoinica account hack at MtGox on: July 26, 2012, 09:40:37 AM
No legal action = you have no right to disclose it publicly.

I'll let you discuss this with AurumXchange's attorneys if you really insist on this.

Zhou Tong, when he gets an attorney to represent him, can talk to AurumXChange's attorneys himself about the blatant breach of privacy on their part. You worry about the breach of privacy on your part.
2974  Economy / Service Discussion / Re: Public STATEMENT Regarding Bitcoinica account hack at MtGox on: July 26, 2012, 09:33:35 AM
No. What they did is unprofessional, completely irresponsible (they didn't even contact the person they are claiming did something wrong--- so what is the point of the thread?), and possibly illegal.

Unlike many of the people on this forum, we act based on legal advice from seasoned lawyers.

The information disclosed here has been disclosed for some time to the people involved with Bitcoinica, but it seems that none of them has talked to Zhou about this yet, nor started any legal action (at least none that reached any of us).


No legal action = you have no right to disclose it publicly.


While I'm sure we're all eager to hear Zhou Tong's response as it is unfortunate how the situation looks, it is unnecessary to make this a forum witch hunt and is becoming more and more clear that you, AurumXChange and BitInstant do not take your own privacy policies seriously.

Hold the funds privately, let Zhou Tong give up his own right to privacy by bitching about it on the forum if he chooses to, but don't go breaking laws and giving out your customer's personal information to angry internet mobs and endangering his life when you don't even have sufficient proof that he is actually anything more than a victim of identity theft. This disgusts me deeply. The Zhou hating is tolerable from this community, but if you have any sense Mark, you will remove yourself from this thread that AurumXChange seems to be only so happy to risk their entire business in posting.
2975  Economy / Service Discussion / Re: Public STATEMENT Regarding Bitcoinica account hack at MtGox on: July 26, 2012, 09:32:38 AM
I demand AurumXChange provide the order by a ruling body of competent jurisdiction as recognized by Commonwealth of Dominica law that demanded that they create this thread and attempt to connect Zhou Tong to a hack (without even contacting him to ask first).

I would also strongly agree with repentance that Zhou Tong get legal representation, but mostly because it seems like AurumXChange, MtGox and BitInstant need a lesson in customer privacy laws.
2976  Economy / Service Discussion / Re: Public STATEMENT Regarding Bitcoinica account hack at MtGox on: July 26, 2012, 09:30:22 AM
Privacy Policy

This website is owned and operated by Aurum Capital Holdings, Incorporated doing business as The AurumXchange Company. We take your privacy seriously, and to protect it we comply with the following principles. Any information you supply for our online services will only be used in accordance with this privacy policy.

By providing us with your personal information, you agree to the collection, storage and use of your personal information by Aurum Capital Holdings Incorporated in the manner set out in this privacy policy and the Terms and Conditions set forth for our services.

This policy does not apply to the practices of companies Aurum Capital Holdings, Incorporated does not own, or control, or contrant or to people Aurum Capital Holdings, Incorporated does not employ or manage.

Privacy law.
Aurum Capital Holdings, Incorporated complies with the Data Protection Act 1998. This privacy policy meets the standards and guidelines contained in the Act.

Collection and use of personal information.
To provide you with our online services, we need to collect certain personal information about you. Details of the type of personal information that will be collected and how it will be used are explained during the transaction process or contained in the Terms and Conditions for the relevant service. Please also read the section below relating to cookies. We will not use your personal information for direct marketing purposes.

Cookies
This website does use "cookies". A cookie is a file saved on your computer that stores information about you and your activities. We use this information strictly to process your orders with us. We never track or otherwise use collected information through cookies for any other reason or purpose. Other companies' use of cookies is subject to their own privacy policies.

Disclosure of information
Aurum Capital Holdings, Incorporated will not sell your personal information or otherwise disclose it to a third party without your consent, except under the following circumstances:

If ordered by a ruling body of competent jurisdiction as recognized by Commonwealth of Dominica law.
If ordered by the issuing bank for our debit cards customers as part of their ongoing Know Your Customer verification procedures.


This web site links to other web sites. This website also embeds content from other websites. We make every effort to provide links and embedded content to high quality, reputable sites. However, we are not responsible for the privacy practices of these sites as they are not under our direct control. We cannot accept responsibility for their use of your data, the site content or the services offered to you by these sites.

Accessing personal data
You can also contact us to ask what personal data we hold about you by sending an email to compliance@aurumxchange.com. We will then furnish you with all information that we hold about your person and/or business.

Security
Security is of primary importance to Aurum Capital Holdings Incorporated. We have implemented technology and security policies, rules and measures to protect the personal data that we have under our control, both on and off-line, from improper access, use, alteration, destruction and loss.

Our online services are protected by SSL 256 bit encryption. All parts of our website are served using SSL encryption. All information provided to us by filling our online forms will be transmitted under secure SSL sockets as well.

All of your personal information, including but not limited to your name, address, phone number, scans of identification documents or wire transfers, etc. is kept securely and stored in a secured encrypted digital volume located at our offices offshore. Only management and compliance personnel are granted access to personally identifiable information and then only if they need the information to carry out a specific authorised task.

Changes to this privacy policy
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2977  Economy / Service Discussion / Re: Public STATEMENT Regarding Bitcoinica account hack at MtGox on: July 26, 2012, 09:28:26 AM
What aurum,mtgox and bitinstant did here is exactly the nature of bitcoin where a community should be able to work through arguments and evidence together

No. What they did is unprofessional, completely irresponsible (they didn't even contact the person they are claiming did something wrong--- so what is the point of the thread?), and possibly illegal.
2978  Economy / Service Discussion / Re: Public STATEMENT Regarding Bitcoinica account hack at MtGox on: July 26, 2012, 09:24:30 AM
Interestingly enough, Bitinstant doesn't even seem to have a privacy policy available on their site.
2979  Economy / Service Discussion / Re: Public STATEMENT Regarding Bitcoinica account hack at MtGox on: July 26, 2012, 09:22:09 AM
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Last updated: [February 2012]





Sorry Mark, I am failing to see "Public forum witch hunts" anywhere there in the Privacy Policy.
2980  Economy / Service Discussion / Re: Public STATEMENT Regarding Bitcoinica account hack at MtGox on: July 26, 2012, 09:15:16 AM
The only entity which can provide such information with authority is Liberty Reserve itself.
AurumExchange, MtGox and Bitinstant, please, try to contact Liberty Reserve, in an official manner. If they don't respond, try to reach them via lawyers or something. I know it's possible that they'll just ignore the requests, but you'll never be sure if you don't try.

Unfortunately LR will not reply unless legal action is started, which is what we are also waiting for.

AurumXchange however can (and is actually required to) block funds suspected to be in relation of known criminal activity.

True, if nobody reports anything, there won't be any crime, hacker walks away and everything's fine. Thing is we believe there is a high chance that this time legal action will be started, and within that context funds were blocked.

It is not up to any of us to judge if funds should be unlocked, we should have an actual court with an actual judge do an actual investigation first.

If nothing else, these transactions fall very squarely within the requirements for lodging AML suspicious activity reports so there's a chance that they'll be looked at more closely by financial intelligence units even if there are no police reports made.

absolutely! freeze all accounts of the involved parties until the community have clear answers!

it's just comming in my mind: is there a possibility to freeze bitcoin addresses also in the future by improving the protocol if the community decided to outlaw a bitcoin address because a hacker used it??

Yay! USD v2.0 here we come!
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