May I know how long has it passed since you made the withdrawal request and they investigate it? As mentioned by Learn Bitcoin above, an investigation following a big win is a known procedure. If you can tell us further how long has it been on investigation, it'll help us understand how serious this situation is.

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Umm... three so far? One is a gambling addict with a known alt which previously had similar situation with Rollbit, one is under a counter-accusation of illegal betting and multi-acc abuse, of which that two currently being attended by their support, and this one which --depending on the waiting time-- is probably a non-issue, and that's most likely not addressed yet because even up to OP's explanation above, the situation is yet to be clear. I don't think BC can exactly be blamed if people are trying to take advantage of their casino, much like other casinos that become the frequent victim of baseless accusation.

Honey... did you bother to read my post on BJF's thread? I inquired them exactly that. If they are yet to answer to my question [that's also asked by several other members], how on earth can I give you an answer and 100% sure about it, if they're yet to answer it? Who do you think I am? NSA?

Due to that very same reason, their silence, is why I proposed to you the possibility that if no one complained on their platform or here, the bug is fixed, as there are chances other also find and could replicate the bug just as you did, tried the bug, and others complained about it. Of which your reply was that can roughly summed up as my proposal is invalid and only shows that I am clueless, and I ask [which yet to be explained up to this point] which part of it is invalid?

Feel free to evade it and give no explanation again, and blabber other things instead.

BC.Game Support, thank you for coming and explaining things from your side, it actually helps a lot and shedding light into this case.

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If I may jump in and give my opinion, the short answer is, "yes, but only if...".

Yes, they could block your account and refund your deposit to the originating address... if you stated as such in details, that you have an addiction, afraid that if you place another bets to fulfill the wagering requirement you'll succumb further to your addiction and thus you asked them to drop your fund back to the originating address to minimalize the money laundering possibility.

Since you only mentioned that you have a gambling problem and wanted to withdraw your fund [that is yet to meet the AML requirement, no matter how small the remaining requirement is], and since they have similar situations in the past from bad people, it is quite understandable that they took precaution and still insisting on the minimum wager, marking your request as a money laundering attempt instead of a gambling addiction.

Jumping to your proposal of refund,


As their representative already explained and made it known to us, your situation was only come to their awareness by the first or second of March, when you reached to them about your addiction. As it turns out, though you said you tell them numerous times, you were never mentioned about it from the time you contacted them asking for withdrawal [18th of February], nor was my earlier post here informing them had managed itself into their awareness.

They discovered it, from which they immediately jump into action and take several attempts to help you, only from the beginning of March when you mentioned this to their live support, which ended up with your account being bricked because you refused to perform self-exclusion nor responding to it.

In accordance to the narrative above, I don't think the option to rollback to the moment of your first deposit will be applicable, because they are not aware of your situation. Nor did the moment you stated your addiction on the first time as it was unclear to them whether you're really an addict or attempting to bypass a minimum withdrawal policy. And finally, the time the forum users informed them about it also didn't apply as it didn't reach them.

I hope this clears your issue with BC and we can mark this case as resolved.

Sorry for the bits of delay, I deliberately took one full day from your case, re-reading the exchange of PM over and over to consider things from different perspective, to be sure I am not biased when I serve my argument.

I believe what differentiate your "offer" and theirs is the intent.

First of all, I'll bring it to your awareness [and everyone else's reading this] that we are entering the realm of my pure assumption from the next sentence going forward.

And on we go.

Giving you both a benefit of doubts, that you both simply poorly wording your words, from their side, the intent is most likely benign; It's been brought to our awareness that the delay on the bet settlement was from the sportsbook provider's end, not theirs. They are actually not obligated to refund your loss. As such, the offer is most likely a show of good gesture, they even probably put your addiction into their mind when they offer the USD 500 and the [poorly worded] cease to reply from the thread.

In one of their PM, they said that they detected you're having a problem with gambling and strongly recommending you to take a self-exclusion, so I probably wrong when I said they locked you account due to me notifying them. They noticed that you need help, recommending you to voluntarily take action, and when you didn't do that, they take things into their own hand by limiting you. May I know when exactly your account got limited, just to be sure my theory is correct?

Probably, what they tried to achieve when they say to cease discussion is for you to stop discussing and having your mind on gambling right away, to minimize your involvement with gambling world [i.e. your "poison"] as much as they can help, as well as to keep you unprovoked, taking the slower and more peaceful approach to handle your situation; lest you experienced a frustration and express it by placing bets on other betting platform or perhaps even theirs [it is a known cases where gamblers with addiction take the comfort in going back to gambling when they're under pressure].

Suppose you get in time and replied to their PM, agreeing to stop yourself from getting involved in this case anymore, they'll probably "trap" you with a second agreement where once you get the USD 500 and withdraw it, you'll get your account locked and excluded. Thus, effectively handling your addiction with you thinking you're at the win as you got some compensation, they lose because they have to pay you on top of the bet being settled, while they actually fulfill their side of Gamble Aware regulation.

Noticing that their attempt of good-will was for naught, i.e. you kept troubling and frustrating yourself on this situation, and probably even gambled once or twice to get away from the stress it caused, they withdraw their offer altogether and get to a direct approach by going strict and tell you to apply for self-exclusion, and when you didn't, they lock you out.

Meanwhile, from your side, why I previously said it's an extortion, your reply to them can be simplified into: "pay me or I will make a lot of trouble and chase for a way higher number. So, you can pay me that USD 500 now and we settle things for good, or you'll lose way more than that."

To straighten things, can you tell us what you actually tried to convey with your PM?

If I am not wrong, you made nine bets so far? Let me try to get a way around your blockage and provide the betting history on your behalf so we can understand things better. But before I take any action... do I have your permission to get this information and post it here?

Were you referring to this thread by twentyon3x? I can't find the third one. Do you mind leading me to it?

OP's ID #23428479 is and twentyon3x's is #12808212. By the time I make this post, I haven't read twentyon3x's case, only a very quick glance [I'll head there right after this], so I am not familiar with it yet, I'll try to get an information if they're related, but from what I can gather from the very short time my eyes landed on that thread, I don't think this is the case.

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OP, Joanna226, to complete the blank field on your report, the profile link will be: https://bitcointalk.org/index.php?action=profile;u=2503677, and the proof of payment can be filled with TXID of your deposit. I think you can leave the reference link empty if you don't have any.

Further, your chat logs is inaccessible, at least for me, not sure if anyone else can access it just fine. I'll appreciate if you can reupload them to talkimg as it'll be very much helpful in helping us understand. I'll notify BC's representative after you've provide enough evidence.

Oh, sorry for the misunderstanding you experienced from my post because I snip it rather poorly. When I said "noted", I was referring to his explanation about the rest of the screenshot with your live support, not his post about you ignoring him.

And OP, I am still waiting for that link. I was just from AG and CG, I still can't find your complaint.

Hi, thank you for going into so much trouble to sort this out.

OP, here's the answer to your situation. If you have anything to add that can disprove the explanation above, you're free to do so. Otherwise, I will be marking this case as resolved as I think Steve's explanation and one point or two you made on your posts matched this narrative.

I thought the last time you're here, you offered to show the log-in log of your girlfriend and friends? The ones that hopefully also shows some details about device to prove that it is not belongs to and accessed from your own but instead truly from your friends? What happened with that plan?

Yet another post blabbering and evading to address my inquiry. At this point, you might as well just admit that your dismissal to my proposal is baseless and [guess everybody already figure this one out, though] when you can't answer valid points you'll resort to "play clown" and "get few sats". You know it's ok, right? To be wrong? People does that from time to time, I did that, many did that. In fact, the signs of being a big kid is knowing that you made wrong and acknowledging it. Try it some time, it's good for growth.

The most obvious thing as in you don't know what you're saying or you don't bother to read posts in a thread carefully before making statement? Because if you give it a read, giving at least glances to links provided in a post or two, you'll see that:



so, unless you suggest him to apply for their sub-license, that address is just one step of waste from reaching their actual complaint and dispute team, and a way further delay in OP's case. Or perhaps you have other idea in mind when proposing that address to him?

Back at you. You always answering with new blabber instead of clear answer of what I inquire: how my proposal is invalid and only shows that I have no clue about blackjack and its possible exploits. So?

OP already did that, done that. Read again, the latest document OP submitted was a credit card statement, he submitted the envelope where the address is visible, as well as the content of the letter. They still rejected it, arguing that it is not clear enough, although CG's representative can read it clearly in spite of the needs of zooming in a little bit.


And why should he do with that address? Inquire for an application to be their sub-licensee?

I can't believe you actually make me agree with JPR, that you barely answer anything.

Initially, the purpose of this thread, before other issues raised, like license and PF, is for you to defend yourself against unjust attack, namely JPR keeps accusing you on his thread that you scam him [this part is still baseless and he can't clarify which part is scam] and that your bug is still there. And your answer above is as vague as JPR's explanation about how you scammed him.

Even if it's true that no one can bet with real money on that game, and the chance of losing any fund from that game is somewhat nonexistent, it does not diminishes the purpose of that game, or this thread. As you state it yourself, you want to raise a "baby" with your community, and give them an opportunity to build something together. And here is someone [disregarding his ego and IQ] that pointed out a flaw to make sure that it will run smoothly in the future, and yet you're seemingly reluctant to give a clear answer of the real condition of that "baby".

Risking to sound redundant, may I remind you that the main purpose of this thread is to give you a space to defend yourself against JPR? One of the easiest way to tackle his accusations is to address it. Which you're yet to do. So, here we are, to make it simple, related to JPR's accusation of bug, if you can answer this with a yes or no, it will be very much appreciated: has that particular bug [time exploit] be fixed?.

Please try to read a statement in whole, instead of snipping it wherever you like to drive it into a narrative you preferred, disregarding the fact that you distorted the real message it conveys. I mean, come on, I do say that someone can seriously injure themselves if they climb to the height of your ego and immediately jump down to the level of your IQ, but it certainly not that difficult to understand?

But alas, allow me to break this down to you too. The statement is,


it questions the validity of my proposal, that someone can discover the exploit, as in realizing that there is a bug in that game, because someone else use it and they noticed it, much like [get ready for the difficult part to understand... or so it seems, to someone on your level] when they reported you when you did the exploit again and again when you do that maneuver to the one initially discovered it.

Still can't get it? Here, let me try it again: in other words, it questions how your statement applies, that my proposal where, absence of those report, would it not be safe to assume the bug is fixed, since you say that what I try to propose only shows that I have no clue of casino games, especially black jack and its possible exploits.

Done that, which is why I said I can't see how opening a case on AG and Pogg will help. There's zero guarantee they'll be more attentive on AG and Pogg than on CG, or that they'll give any better response.

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Theoretically, you can zap them or prick their finger [or hit them in the nuts], see if they can still pretend to be sleeping after that, LOL. On a more serious note, though, they have another representative on this forum beside Carollzinha who specifically tackle scam accusation section. He told me on several occasions that he's been diligently forwarding every cases against stake to their team.

Symphonized, time to say something, I think? Assure people that the support team has been made aware and has a solution for this or something?


I've previously mentioned efialtis to bring this to his awareness, in case he use the notification bot. But the chance that he missed the mention is very huge. Let me try to send him a PM, see if he's willing to lend a hand and reach to one of his contact.

And just to clarify, we [the people frequently overseeing this section] don't normalize accusation against Stake here. As always, things are treated on case-by-case basis

I am tabling other points for the moment and focusing on this part. I'm reuploading the part of your reply to their PM to talkimg so everybody can see it easier:




Let me get this straight, you're threatening them that if they didn't re-offer their attempt of good gesture, you'll pursue for an even higher amount, the total bets you lost due to your addiction, arguing that they should limit you for it? An extortion?

Alternatively, you can ask someone here you trusted enough if they're willing to bear the burden of the task and create an account on BJF [if they haven't already], and tell them about the exploit so they can test it on your behalf.



OP, Eva, or whoever representative reading this thread, your title is asking a support from the community while you stand strong against an unjust attack, so here's your chance to prove and meet him in the middle, that you're fair and the attack is unjust. Clarify about that bug, or let BJF regain temporary access to his account to test it himself and thus nullify his statement and the "unjust attack".

You can arrange a deal with him to have a screen recording for the whole time he accessed your site or perhaps even a screen-share, if you're concerned he will do other things beside testing the bug.

Or that you, perhaps, have scraped that game altogether, and it'll never see the light of the day anymore? It was a beta game, if I am not mistaken?

Yeah, yeah. No clue about blackjack and possible exploits or bugs and so on and so on. You mind to tell us how is it not possible for anyone else to find it? Or will it be just like this scam accusation: never clearly explained, unfounded, and baseless?


That would be a baseless scam accusation from my side as I am currently not being scammed by you. Unlike you, I am not interested on creating an unfounded scam accusation. Thank you for offering, though.

I can't see how opening a case on AG and Pogg will help if the one on CG doesn't help. They'll most likely give same response as the one they give on the current arbitrator. At this point, it probably will be better if you raise a complaint to their master license holder. They're with antillephone, so the complaint should be sent to complaints@antillephone.us. If you needed it, you can read more about filing a complaint on this useful guide. Mind that, if I am not mistaken, their response time is three months.

Alternatively, you can raise a flag against them to warn other user if you want to, but if I have to be honest, I can't find that flag type-2 and 3 cover a correct basis for your situation, so I don't think DT will support it [you'll need three DTs supports for those flags in order for it to be activated].