Sorry but... am I understand correctly that you proposing the possibility that OP violated one of duelbit's ToS by writing a review, and thus got him into all of these trouble? In other words, duelbits prohibit their users to write a negative review about them? Why don't you do us a favor by doing two things; one, dig through their ToS and unearth this clause that became the basis and main point of your post, and two, a simpler thing [and this should be the first thing you do, as well as this is more a favor to yourself than to us], read through the thread, it was not that long, less than one page, with relatively small amount of screenshots of evidence, and give yourself a summary of what duelbit explained from their side regarding this situation.

I initially wanted to start with telling you how sorry I am with your addiction, and the seeking for help speech, but I am quite sure you have enough of that. So I'll stop that topic here, know that you have my sympathy and I am not looking at your case with prejudice of a gambling addict.

On to your case, I managed to dig your complaint to CasinoGuru, read through all of it [such a rollercoaster of reading, if I may give my personal opinion] and would like to establish the precise timeline here.

Do I understand correctly that prior to having Tetaeridanus account, you have four different accounts, which the two of them are "set2323" and "mrperun", or is there any that created after Tetaeridanus?

In reference to this findings by CG,


I'd like to take some precaution by asking you to provide a backing evidence to your answer. I assume correctly that Stake send a confirmation email after an account sign up? So, everything is well documented, up to the date and time, when were these five accounts are created? Can you please provide screenshots for these emails timestamping the registration date of each accounts [please censor every sensitive information]? I will quote your image for visibility, like the last one you made.

It's on OP's uploaded video within the post you quoted, OP got blocked by them, he can't send any chat to live support. Though I agree that it's probably because OP kept pestering duelbits for "trivial" matter, I have to say it's a poor choice to deescalate the issue with OP, especially if they didn't warn OP prior to it, that if OP kept bugging them and hindering other complainants's case to be addressed by the team, he will be blocked.

As for escalating to AG [this part of my post also addressed OP's reply above mine], it is almost a certain situation that AG will not address this, because there is no basis for the situation to be escalated and intermediated. As duelbit's representatives explained, all of the inconvenience happened to OP was not made deliberately, it's system-based, they've broken down how the bonus are distributed and based on what, and there's no scam or any suffering from lost funds here. This is what will also likely happen to OP's complaint if it's escalated to other ADR or even to their licensor. Arbitrators will most likely see this as a non-issue and dismissed it.

Again, OP, I am not trying to water down your situation here, I know you're frustrated, perhaps even angry, but they did not scam you, and the best resolution for this situation, as I've said above, as well as being suggested by AG, is to walk away from the platform, agree to disagree and part ways.

Not sure if it ever has a down period, but one thing we can be sure of is that it was accessible when the .com went offline months ago. This fact was [in a way] unearthed by CasinoGuru's mediator on a case against them from the earlier phase of their houdini act.



But yes, I am inclined toward agreement with decodx that the site never goes offline, though I think [again, much like decodx think] it's more because the site was never meant to be a live site, thus it's kinda overlooked; "abandoned", if you may.

If we suppose that they will come back at one point through the .bet site, though, I'll say they can try all they want to do that, but the record here is already pretty much extensive to tell the future users about anything related to betnomi, so I think we shouldn't lose sleep over it, and they're more likely to create a completely brand new site instead of re-using their old name and site.

betnomi[dot]bet was their "older" domain before they move to [dot]com, and I think somewhere on the [multiple] threads about betnomi, it's been explained that the [dot]bet was used to keep the platform running while they overhaul the [dot]com, and users' database was transferred there, thus logging in with [dot]com's credential on [dot]bet will grant you access.

I vaguely recalled someone tried their credential on the [dot]bet and, after gained access, learned that though you can log in, the deposit feature are not available.

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Edit: I am thanking ninjastic's date filter so I don't have to comb over 90-something posts. Edited the original post, adding link to the "deposit feature are not available" for reference.

I see that the title changed to resolved and I believe this reflect the current development of your case? If so, I am glad it is solved and appreciate you mark it as solved. If you don't mind, please also lock this thread to close it for good and avoid unnecessary bumping and spamming post. Though I am well aware you've been around the forum for a while, in case you didn't know how, the lock button is at the lower left side of this page [only thread owner and mods can lock a thread].

Quite the opposite, bumping old thread is... less effective, IMO. You'll have better chance of [getting your money back aside] warning other possible victim by creating your own thread, if you have enough evidence. As I assume you already know, this board runs on evidence, so please also add proper supporting evidence to back up your story.

Be kind and do us a favor by entirely removing their quoted post from your post, please? I've report them to mods and they'll likely be nuked soon, or, at the very least, got their posts deleted. When that happen, your very own post will ironically contain the info that led gullible people to their trap.

Nice try, good luck being nuked.


I understand that the case is now back in motion and your KYC is now under review? In that case, we'll better wait for the result. Please keep us updated.

We can't help you get your fund back in the sense of forcing yas to refund you, all we can do here is help overseeing your case and/or tagging the platform if they're proven to be questionable so it can be used as future reference for others who want to try their platform.

You can start by having your own accusation thread, supplied with as much proof as you can provide, submitted with the proper format as written here or as below:

Can you please supply more backing evidence by providing screenshot of the above referenced conversation of them refusing to manually check the KYC? I'll notify and invite one of their representative when enough proof are provided

He had, together with some proof, though without the proper suggested format.

I'll try to reach Stake's representative, let's hope he has a better insight for this matter or can escalate your issues to be solved faster. Meanwhile I'm quoting your post with the images reuploaded through talkimg for visibility

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it looks like he is, wasn't coming back online for more than one and a half year, with the only posts were concentrated in one week after he registered, complaining without proof, and then never have any follow-ups with his "case".


You are more than welcome to file a legal suit against them, but I'll recommend you to try to solve it through mediation first. You can create your scam accusation thread with proofs and see if their officials will address your situation and solve it. Less hassle, if you asked me.

I'm glad you brought this matter about surname up, because I've been wondering about it ever since I read your case. I understand that the apartment is under your parents' name? And they're your biological/legal parents? Which means you shared the same surname as them? Would this still be a problem?

And by the way, I will really appreciate if you can answer my questions so I can get a better understanding of your real situation. And while we're at it, it'll be very nice if you can provide us the email screenshot of them refusing bank statement as a SoW.

Do they specifically asked on the other means of communication [perhaps email or a chat with their live support] that your details should be written on the utility bill instead of the name of the apartment owner? Because from the file you provided us, it seems they only asked for utility bill and the proof that it's paid for the last three months. I supplied us with the image of a translation into English, in case this requirement was specified on the part that's written in cyrillic [you can clarify if there is a mistranslation] and it's seems not the case here.

Vape?

In all seriousness, though, this issue of sudden spike of complaint has been addressed by Razer,



Know the difference between defending an entity and clarifying situation by straigthening some facts. What decodx did was simply the later; straightening some facts from the misleading statement you made [though you've said it's not important for you, so I don't see the point of bringing this point to light as you've seemingly made your stance]

I think it's been quite established that the ledger is not tampered? GazetaBitcoin GrizzlyBear had put an extensive effort to carefully dismantle that thing to help the community see what's inside of it, and it's pretty much the same as other ledgers, no evidence of it being tampered. Or do you have a proof that they're tampered? You recently dismantled one of your own from Betnomi, perhaps, and found something strange?

OP, I didn't try to be condesending or downplaying your situation, I have read all of the current narrative here up to the post above me and I've thinking about the best way to approach this for few good hours. What I reached is, if I may ask, is it really worth your headache? To lay it out in the open, there is no scam action made by Duelbits, at least none so far. They didn't void your bets, or withheld your withdrawal, or block your account unilaterally without any prior offense, they didn't manipulate your game, or whatever scam action I can think of from my head. None.

As far as I understand [and again, I didn't try to downplay your situation here] you feel underappreciated by them because you spent so much and you received very little bonus/promo. I can understand that it feels very annoying and you expected something more, but it was their system that dictate the promo and bonus, and to be fair [although I can also understand if you didn't feel it as something "fair"] they compensated you with extra $50 when you complained that I assume was made as a show of good gesture and token of appreciation while they actually didn't have to. Again, is it really worth your headache and ruin your days?

Allow me to ask this:

Do they steal your funds? [not promo, not bonus, funds, as in the one you deposited]
Do they voided a legit bet for whatever reason?
Do they force you to do something that's against your wish?
Do they make it so difficult and damn near impossible for you to withdraw?

If none, wouldn't it be better to just withdraw everything you have in your account and leave them for good? Consider it their loss for losing one player with so much activities, and move to other casino. It'll save you from unnecessary headache and wasting more time.

Of course, this is just a suggestion. You're free to ignore it. And if you still want to continue to pursue this case [though so far, this is not a scam action as there's no scam being commited, so this thread is rather... out of place] I'll be more than happy to see it through. But I think my suggestion is worth considering... for the sake of every parties involved.

I can see that OP's last activity was yesterday, one day after the post above was made [thanks khaled0111 for keep tracking the tx]. OP, it will be very very nice of you if you could at least confirm if you have received the payment and clarify this situation and/or mark it as solved instead of going silence and leave us hanging here.

[though, unless OP said and prove otherwise, based on the tx status, I'll think it's safe to assume and consider that this case is solved]