venturassrl
Newbie
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Activity: 3
Merit: 0
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December 18, 2015, 05:40:49 PM |
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Hi, today I received a 3rd party sepa transfer.
You have frozen my deposit with this voice: "excedeed ammount limit"
Usually last two months I received other 3rd party transfer and I didn't never received this message.
Why now I reading about funding (ewallet- NOT CARD) limit?
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anubizz
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December 19, 2015, 12:10:44 AM |
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Do you also think about integrating paysafecard or ukash as option for account/ card topup like e-coin did? Would be a great option in my opinion.
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anubizz
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December 19, 2015, 12:16:05 AM |
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I dont really understand the rules for what 3rd parties are allowed to send payments to the advcash account. Is there a list of accepted companys? Could you please explain a little?
What about BTC exchanges? Are these allowed?
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bulzik
Newbie
Offline
Activity: 2
Merit: 0
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December 20, 2015, 11:54:01 AM |
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Are you providing cards and virtual cards for United Kingdom?
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mywayor67
Newbie
Offline
Activity: 14
Merit: 0
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December 21, 2015, 08:46:36 AM |
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Please check my ticket ID 20626. This is very urgent and I need this matter to be resolved ASAP. Thank you
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AdvancedCash
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December 21, 2015, 09:18:22 AM |
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Please check my ticket ID 20626. This is very urgent and I need this matter to be resolved ASAP. Thank you
We also need this matter to be resolved ASAP, to tell you the truth  Our card vendor's platform has an error of some sort, it's a system-wide issue that affects all accounts. We are in contact with them about it right now and hopefully this will be fixed soon. |
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mywayor67
Newbie
Offline
Activity: 14
Merit: 0
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December 21, 2015, 09:23:55 AM |
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Please check my ticket ID 20626. This is very urgent and I need this matter to be resolved ASAP. Thank you
We also need this matter to be resolved ASAP, to tell you the truth Our card vendor's platform has an error of some sort, it's a system-wide issue that affects all accounts. We are in contact with them about it right now and hopefully this will be fixed soon. Tried funding again and received different error. I hope your card vendor will resolve all issues soon. Christmas is in few days and need to buy gifts |
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mywayor67
Newbie
Offline
Activity: 14
Merit: 0
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December 21, 2015, 09:37:32 AM |
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Please check my ticket ID 20626. This is very urgent and I need this matter to be resolved ASAP. Thank you
We also need this matter to be resolved ASAP, to tell you the truth Our card vendor's platform has an error of some sort, it's a system-wide issue that affects all accounts. We are in contact with them about it right now and hopefully this will be fixed soon. Tried funding again and received different error. I hope your card vendor will resolve all issues soon. Christmas is in few days and need to buy gifts Everything resolved. |
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AdvancedCash
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December 21, 2015, 01:08:11 PM |
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Are you providing cards and virtual cards for United Kingdom?
Sure. |
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AdvancedCash
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December 21, 2015, 01:09:18 PM |
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Hi, today I received a 3rd party sepa transfer.
You have frozen my deposit with this voice: "excedeed ammount limit"
Usually last two months I received other 3rd party transfer and I didn't never received this message.
Why now I reading about funding (ewallet- NOT CARD) limit?
There is in fact such a thing as an account limit. Verified personal account owners can deposit up to $99,999 every month. We have raised that limit up to $150,000 a month and I believe your matter is now resolved. |
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AdvancedCash
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December 21, 2015, 01:11:40 PM |
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I dont really understand the rules for what 3rd parties are allowed to send payments to the advcash account. Is there a list of accepted companys? Could you please explain a little?
What about BTC exchanges? Are these allowed?
The rule is that we need to understand what exactly you are getting the transfer for, and who sends you the money. A common case of that is an affiliate getting paid by an affiliate program or a webmster withdrawing funds from a traffic broker etc, and here, we are unlikely to have any questions. If your situation is different, you can always contact us directly for an explanation. Generally, you need to have a verified account. As for BTC exchanges, I'm not sure what you mean exactly. Both Bitcoin funding and Bitcoin withdrawals are available to all users. |
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bulzik
Newbie
Offline
Activity: 2
Merit: 0
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December 21, 2015, 08:27:15 PM |
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But I get this error: Cards Card services is not available for your country Are you providing cards and virtual cards for United Kingdom?
Sure. |
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AdvancedCash
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December 21, 2015, 08:29:26 PM |
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But I get this error: Cards Card services is not available for your country Are you providing cards and virtual cards for United Kingdom?
Sure. Make sure your full up to date address is entered in your Advanced Cash profile and the right country is selected. That's about as much as I can tell you without knowing who you are. Create a ticket if nothing you can do helps. |
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venturassrl
Newbie
Offline
Activity: 3
Merit: 0
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December 28, 2015, 04:23:02 PM |
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Hi, today I received a 3rd party sepa transfer.
You have frozen my deposit with this voice: "excedeed ammount limit"
Usually last two months I received other 3rd party transfer and I didn't never received this message.
Why now I reading about funding (ewallet- NOT CARD) limit?
There is in fact such a thing as an account limit. Verified personal account owners can deposit up to $99,999 every month. We have raised that limit up to $150,000 a month and I believe your matter is now resolved. Thank You Advcash and sorry for my insistence. Bye. |
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sparkgap
Newbie
Offline
Activity: 13
Merit: 0
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December 29, 2015, 07:14:43 PM |
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I have been receiving an "User_Not_Active" error when I try to fund my activated plastic cards. So far I haven't been able to transfer any funds to my cards (and thus use them). I have created a ticket (ID 20737) on Dec. 21, but I haven't received any answer so far, and the error persists.
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AdvancedCash
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December 29, 2015, 07:16:41 PM |
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I have been receiving an "User_Not_Active" error when I try to fund my activated plastic cards. So far I haven't been able to transfer any funds to my cards (and thus use them). I have created a ticket (ID 20737) on Dec. 21, but I haven't received any answer so far, and the error persists.
We have already contacted our card vendor about this and are waiting for a response. Takes a bit longer with the holidays. We will update you in the ticket as soon as we can. |
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AdvancedCash
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December 30, 2015, 12:50:55 PM |
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 If you are using Exmo as your Bitcoin marketplace, check out the news inside your Advanced Cash account. You can now fund your Advanced Cash wallet with Exmo codes (EX-CODE) and withdraw via EX-CODE as well. 0% fee in both cases!
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sparkgap
Newbie
Offline
Activity: 13
Merit: 0
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December 31, 2015, 12:39:13 PM |
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I have been receiving an "User_Not_Active" error when I try to fund my activated plastic cards. So far I haven't been able to transfer any funds to my cards (and thus use them). I have created a ticket (ID 20737) on Dec. 21, but I haven't received any answer so far, and the error persists.
It has been resolved now, card can be funded now. |
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ariosxis
Newbie
Offline
Activity: 39
Merit: 0
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January 07, 2016, 04:12:58 PM |
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Hello:
On 21 december 2015 I have made a wire bank transfer of US$2000 to your account in Luxemburgo, but still today 07 january, there is no update balance. Also send a ticket claim to your site with ID 20944 and provided the swift message from my bank. My bank confirmed the deposit.Please reply what kind of support are you holding?
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marioantonini
Legendary
Offline
Activity: 2156
Merit: 1082
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January 07, 2016, 07:27:42 PM |
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hi
i like open account, but i don't have any bill at my name for verificate my account, is all at name of my owner house . I can verificate my account with letter of my car insurance?
Thanks
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