loshia
Legendary
 Offline
Activity: 1610
Merit: 1000
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May 13, 2013, 10:21:45 AM |
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Wow! Just received letter from avalon store, that my orders can't be delivered, cos no phone number. But my Order Page is empty  Suppose I need write another ticket to support... It means that they are working on batch2 delivery already When do you got it? 10X |
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Vicus
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May 13, 2013, 10:33:41 AM |
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Wow! Just received letter from avalon store, that my orders can't be delivered, cos no phone number. But my Order Page is empty Suppose I need write another ticket to support... It means that they are working on batch2 delivery already When do you got it? 10X 10 minutes ago.  |
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WinTame2012
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May 13, 2013, 10:39:26 AM |
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Wow! Just received letter from avalon store, that my orders can't be delivered, cos no phone number. But my Order Page is empty Suppose I need write another ticket to support... It means that they are working on batch2 delivery already When do you got it? 10X 10 minutes ago. The gears seems have started to revolve  You are in the 1st wave of Batch#2 so there is empty order page in the people's accounts out there. Good luck with the ticket and the order! |
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SolarSilver
Legendary
Offline
Activity: 1112
Merit: 1000
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May 13, 2013, 10:48:30 AM |
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Wow! Just received letter from avalon store, that my orders can't be delivered, cos no phone number. But my Order Page is empty Suppose I need write another ticket to support... Did you create an account to place this order or was it placed as a guest? Or did Walletbit mess up by not redirecting you back after the payment confirmation to the avalon ordering site? I tried in vein to open a ticket to link my guest orders to my existing account so I can check and update the shipping address and phone number but never got a reply |
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Vicus
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May 13, 2013, 11:00:06 AM |
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Wow! Just received letter from avalon store, that my orders can't be delivered, cos no phone number. But my Order Page is empty Suppose I need write another ticket to support... Did you create an account to place this order or was it placed as a guest? Or did Walletbit mess up by not redirecting you back after the payment confirmation to the avalon ordering site? I tried in vein to open a ticket to link my guest orders to my existing account so I can check and update the shipping address and phone number but never got a reply Order were placed as guest. Walletbit all messed up and didn't redirected back. Orders were directly inserted to store by Yifu. I write support ticket to link my orders to created account, but never got a reply or action on it. |
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Vicus
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May 13, 2013, 11:01:29 AM |
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The gears seems have started to revolve You are in the 1st wave of Batch#2 so there is empty order page in the people's accounts out there. Good luck with the ticket and the order! Thanks! Good luck to us all |
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koob
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May 13, 2013, 11:21:30 AM |
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Thanks! Good luck to us all So you are in the first 20 shipments (as mentioned on newsletter) or new SMT line is on full throttle ? |
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spiccioli
Legendary
Offline
Activity: 1378
Merit: 1003
nec sine labore
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May 13, 2013, 11:28:07 AM |
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Shit!
I got a similar mail, telling me there is no telephone number, which is wrong!
There is a telephone number, but it is inside billing address!
Shipping address has no space for telephone numbers.
I've just opened a ticket, let's hope they can find it out.
spiccioli
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Vicus
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May 13, 2013, 11:32:35 AM |
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Thanks! Good luck to us all So you are in the first 20 shipments (as mentioned on newsletter) or new SMT line is on full throttle ? I don't know. |
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BenTuras
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May 13, 2013, 11:33:50 AM |
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Can you please all mention your order# when posting so we can guestimate when our order might be handled ?
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loshia
Legendary
Offline
Activity: 1610
Merit: 1000
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May 13, 2013, 11:33:57 AM |
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And no single mail about trade-ins?
Anyone got trad-in mail yet?
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Domrada
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May 13, 2013, 11:38:42 AM |
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Shit!
I got a similar mail, telling me there is no telephone number, which is wrong!
There is a telephone number, but it is inside billing address!
Shipping address has no space for telephone numbers.
I've just opened a ticket, let's hope they can find it out.
spiccioli
I got the same email (order #1089). It gave me a panic attack. There is no instruction about how to send them my phone number. That would have been helpful. So, I sent it through every possible avenue I could think of. |
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spiccioli
Legendary
Offline
Activity: 1378
Merit: 1003
nec sine labore
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May 13, 2013, 11:56:26 AM |
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I got the same email (order #1089). It gave me a panic attack. There is no instruction about how to send them my phone number. That would have been helpful. So, I sent it through every possible avenue I could think of.
Domrada, open a ticket on http://support.avalon-asic.com if you haven't already which is the only known way to communicate with them that I'm aware of. spiccioli |
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mtbitcoin
Legendary
Offline
Activity: 876
Merit: 1000
Etherscan.io
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May 13, 2013, 12:04:52 PM |
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I got the same email (order #1089). It gave me a panic attack. There is no instruction about how to send them my phone number. That would have been helpful. So, I sent it through every possible avenue I could think of.
Domrada, open a ticket on http://support.avalon-asic.com if you haven't already which is the only known way to communicate with them that I'm aware of. spiccioli Has anyone actually got a response from their ticketing system. I have a ticket that is still "processing" after 3months |
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spiccioli
Legendary
Offline
Activity: 1378
Merit: 1003
nec sine labore
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May 13, 2013, 12:13:33 PM |
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Has anyone actually got a response from their ticketing system. I have a ticket that is still "processing" after 3months Yes, I have, so far, opened four tickets with them, two of which got a response. But the problem is that on their shopping site there is a place where you can insert a phone number, this place is inside the billing address, I had my number there since day one, but it is not shown when you look at your order, #1077 for me. So whoever sent the mail could not see it and/or could not access the complete billing address info, hence he sent the mail! spiccioli |
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demkd
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May 13, 2013, 01:29:46 PM |
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two of which got a response.
You are lucky, I never get answer from avalon and my order page is empty, no confirmation, no order number, nothing. |
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GenTarkin
Legendary
Offline
Activity: 2450
Merit: 1002
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May 13, 2013, 06:53:10 PM |
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another week passes... no news... this is depressing =( come on avalon!
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uhoh
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May 13, 2013, 07:04:12 PM |
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another week passes... no news... this is depressing =( come on avalon!
+400 trillion |
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Elokane
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May 13, 2013, 07:57:52 PM |
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two of which got a response.
You are lucky, I never get answer from avalon and my order page is empty, no confirmation, no order number, nothing. ditto. |
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Keninishna
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May 13, 2013, 11:24:48 PM |
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So how much money do you think we are going to get out of our batch 2 avalons? It seems like batch 2 and 3 and all the bulk chip orders will go out at the same time, plus difficulty will continue to rise from other sources. At one point batch #2 pre orders were selling for 30k$ usd on ebay, now maybe 20k$? I'm just projecting the potential profit I will get from this I'm hoping for at least 15k return before difficulty skyrockets and melts the potential profit away.
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