loshia
Legendary
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Activity: 1610
Merit: 1000
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May 13, 2013, 10:21:45 AM |
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Wow! Just received letter from avalon store, that my orders can't be delivered, cos no phone number. But my Order Page is empty ![Sad](https://bitcointalk.org/Smileys/default/sad.gif) Suppose I need write another ticket to support... It means that they are working on batch2 delivery already When do you got it? 10X
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Vicus
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
May 13, 2013, 10:33:41 AM |
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Wow! Just received letter from avalon store, that my orders can't be delivered, cos no phone number. But my Order Page is empty ![Sad](https://bitcointalk.org/Smileys/default/sad.gif) Suppose I need write another ticket to support... It means that they are working on batch2 delivery already When do you got it? 10X 10 minutes ago. ![](https://ip.bitcointalk.org/?u=http%3A%2F%2Fpuu.sh%2F2SywC.png&t=665&c=QGWVLcVdP_qjog)
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WinTame2012
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
May 13, 2013, 10:39:26 AM |
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Wow! Just received letter from avalon store, that my orders can't be delivered, cos no phone number. But my Order Page is empty ![Sad](https://bitcointalk.org/Smileys/default/sad.gif) Suppose I need write another ticket to support... It means that they are working on batch2 delivery already When do you got it? 10X 10 minutes ago. ![](https://ip.bitcointalk.org/?u=http%3A%2F%2Fpuu.sh%2F2SywC.png&t=665&c=QGWVLcVdP_qjog) The gears seems have started to revolve ![Smiley](https://bitcointalk.org/Smileys/default/smiley.gif) You are in the 1st wave of Batch#2 so there is empty order page in the people's accounts out there. Good luck with the ticket and the order!
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SolarSilver
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Activity: 1112
Merit: 1000
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May 13, 2013, 10:48:30 AM |
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Wow! Just received letter from avalon store, that my orders can't be delivered, cos no phone number. But my Order Page is empty ![Sad](https://bitcointalk.org/Smileys/default/sad.gif) Suppose I need write another ticket to support... Did you create an account to place this order or was it placed as a guest? Or did Walletbit mess up by not redirecting you back after the payment confirmation to the avalon ordering site? I tried in vein to open a ticket to link my guest orders to my existing account so I can check and update the shipping address and phone number but never got a reply
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Vicus
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
May 13, 2013, 11:00:06 AM |
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Wow! Just received letter from avalon store, that my orders can't be delivered, cos no phone number. But my Order Page is empty ![Sad](https://bitcointalk.org/Smileys/default/sad.gif) Suppose I need write another ticket to support... Did you create an account to place this order or was it placed as a guest? Or did Walletbit mess up by not redirecting you back after the payment confirmation to the avalon ordering site? I tried in vein to open a ticket to link my guest orders to my existing account so I can check and update the shipping address and phone number but never got a reply Order were placed as guest. Walletbit all messed up and didn't redirected back. Orders were directly inserted to store by Yifu. I write support ticket to link my orders to created account, but never got a reply or action on it.
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Vicus
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
May 13, 2013, 11:01:29 AM |
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The gears seems have started to revolve ![Smiley](https://bitcointalk.org/Smileys/default/smiley.gif) You are in the 1st wave of Batch#2 so there is empty order page in the people's accounts out there. Good luck with the ticket and the order! Thanks! Good luck to us all ![Smiley](https://bitcointalk.org/Smileys/default/smiley.gif)
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koob
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May 13, 2013, 11:21:30 AM |
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Thanks! Good luck to us all ![Smiley](https://bitcointalk.org/Smileys/default/smiley.gif) So you are in the first 20 shipments (as mentioned on newsletter) or new SMT line is on full throttle ?
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spiccioli
Legendary
Offline
Activity: 1378
Merit: 1003
nec sine labore
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May 13, 2013, 11:28:07 AM |
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Shit!
I got a similar mail, telling me there is no telephone number, which is wrong!
There is a telephone number, but it is inside billing address!
Shipping address has no space for telephone numbers.
I've just opened a ticket, let's hope they can find it out.
spiccioli
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Vicus
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
May 13, 2013, 11:32:35 AM |
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Thanks! Good luck to us all ![Smiley](https://bitcointalk.org/Smileys/default/smiley.gif) So you are in the first 20 shipments (as mentioned on newsletter) or new SMT line is on full throttle ? I don't know.
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BenTuras
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May 13, 2013, 11:33:50 AM |
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Can you please all mention your order# when posting so we can guestimate when our order might be handled ?
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loshia
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Activity: 1610
Merit: 1000
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May 13, 2013, 11:33:57 AM |
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And no single mail about trade-ins? Anyone got trad-in mail yet?
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Domrada
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May 13, 2013, 11:38:42 AM |
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Shit!
I got a similar mail, telling me there is no telephone number, which is wrong!
There is a telephone number, but it is inside billing address!
Shipping address has no space for telephone numbers.
I've just opened a ticket, let's hope they can find it out.
spiccioli
I got the same email (order #1089). It gave me a panic attack. There is no instruction about how to send them my phone number. That would have been helpful. So, I sent it through every possible avenue I could think of.
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spiccioli
Legendary
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Activity: 1378
Merit: 1003
nec sine labore
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May 13, 2013, 11:56:26 AM |
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I got the same email (order #1089). It gave me a panic attack. There is no instruction about how to send them my phone number. That would have been helpful. So, I sent it through every possible avenue I could think of.
Domrada, open a ticket on http://support.avalon-asic.com if you haven't already which is the only known way to communicate with them that I'm aware of. spiccioli
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mtbitcoin
Legendary
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Activity: 876
Merit: 1000
Etherscan.io
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May 13, 2013, 12:04:52 PM |
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I got the same email (order #1089). It gave me a panic attack. There is no instruction about how to send them my phone number. That would have been helpful. So, I sent it through every possible avenue I could think of.
Domrada, open a ticket on http://support.avalon-asic.com if you haven't already which is the only known way to communicate with them that I'm aware of. spiccioli Has anyone actually got a response from their ticketing system. I have a ticket that is still "processing" after 3months ![Smiley](https://bitcointalk.org/Smileys/default/smiley.gif)
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spiccioli
Legendary
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Activity: 1378
Merit: 1003
nec sine labore
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May 13, 2013, 12:13:33 PM |
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Has anyone actually got a response from their ticketing system. I have a ticket that is still "processing" after 3months ![Smiley](https://bitcointalk.org/Smileys/default/smiley.gif) Yes, I have, so far, opened four tickets with them, two of which got a response. But the problem is that on their shopping site there is a place where you can insert a phone number, this place is inside the billing address, I had my number there since day one, but it is not shown when you look at your order, #1077 for me. So whoever sent the mail could not see it and/or could not access the complete billing address info, hence he sent the mail! spiccioli
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demkd
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May 13, 2013, 01:29:46 PM |
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two of which got a response.
You are lucky, I never get answer from avalon and my order page is empty, no confirmation, no order number, nothing.
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GenTarkin
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Activity: 2450
Merit: 1002
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May 13, 2013, 06:53:10 PM |
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another week passes... no news... this is depressing =( come on avalon!
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uhoh
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May 13, 2013, 07:04:12 PM |
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another week passes... no news... this is depressing =( come on avalon!
+400 trillion
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Elokane
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May 13, 2013, 07:57:52 PM |
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two of which got a response.
You are lucky, I never get answer from avalon and my order page is empty, no confirmation, no order number, nothing. ditto.
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Keninishna
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May 13, 2013, 11:24:48 PM |
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So how much money do you think we are going to get out of our batch 2 avalons? It seems like batch 2 and 3 and all the bulk chip orders will go out at the same time, plus difficulty will continue to rise from other sources. At one point batch #2 pre orders were selling for 30k$ usd on ebay, now maybe 20k$? I'm just projecting the potential profit I will get from this I'm hoping for at least 15k return before difficulty skyrockets and melts the potential profit away.
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