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Author Topic: Avalon batch [2] countdown!  (Read 141505 times)
mtbitcoin
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May 28, 2013, 02:34:52 PM
 #1021

Me too, e-mail confirmed, and filled in order page with status processing.

I guess all of you had placed orders with an account, and once you log into the account you could
always see those orders?

But what about the rest of us, who had to place an order as Guest (due to the who ordering debacle with
Walletbit), has anybody of those orders received any confirmation from Avalon (other than the communication with Walletbit)?

Here too, nothing at the Order Page and nothing heard so far.. anyone here who ordered as guest and DID receive anything?

Yes, ordered as guest ID, had nothing in the store and received no communication only until last week

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pikeadz
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May 28, 2013, 02:37:52 PM
 #1022

Good news guys. They have indeed started shipping the remaining second batch. Just got a DHL tracking number. Order was placed on the 3rd. Fingers crossed that the unit arrives in a good condition.

Cheers

I really hope this is true.  May the gods of uninterrupted packaging, shipping and logistics smile upon us and grant us everlasting low difficulties and high hash rates.  May they strike down Butterfly Labs with furious anger and might, and may all Jalapenos, singles, and minirigs spontaneously combust before ever leaving Kansas City.  And fuck all the other guys too.
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May 28, 2013, 02:39:01 PM
 #1023

Good news guys. They have indeed started shipping the remaining second batch. Just got a DHL tracking number. Order was placed on the 3rd. Fingers crossed that the unit arrives in a good condition.

Cheers

I really hope this is true.  May the gods of uninterrupted packaging, shipping and logistics smile upon us and grant us everlasting low difficulties and high hash rates.  May they strike down Butterfly Labs with furious anger and might, and may all Jalapenos, singles, and minirigs spontaneously combust before ever leaving Kansas City.  And fuck all the other guys too.

Amen! Lolz

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pikeadz
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May 28, 2013, 02:43:50 PM
 #1024

Good news guys. They have indeed started shipping the remaining second batch. Just got a DHL tracking number. Order was placed on the 3rd. Fingers crossed that the unit arrives in a good condition.

Cheers

I really hope this is true.  May the gods of uninterrupted packaging, shipping and logistics smile upon us and grant us everlasting low difficulties and high hash rates.  May they strike down Butterfly Labs with furious anger and might, and may all Jalapenos, singles, and minirigs spontaneously combust before ever leaving Kansas City.  And fuck all the other guys too.

Amen! Lolz

OK, I will ask for a pardon for ASIC Miner because friedcat is the real deal and I am a customer of his as well.  All the other fly-by-nights can go the way of BFL for all I care though.

But seriously, hopefully we get an update from Avalon soon.  They seem to do them near the first of each month.
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May 28, 2013, 04:28:20 PM
 #1025

Received a DHL crafted phising email on a different email than my Avalon order  Sad
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May 28, 2013, 04:32:35 PM
 #1026

Received a DHL crafted phising email on a different email than my Avalon order  Sad

Can you post a screenshot?

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May 28, 2013, 04:38:24 PM
 #1027

Received a DHL crafted phising email on a different email than my Avalon order  Sad

Can you post a screenshot?


Both link send to an image but didn't click them.
Code:
http://devivohosting1.com/img/get.php?info=887_435935122
cosurgi
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May 28, 2013, 07:30:55 PM
 #1028

Good news guys. They have indeed started shipping the remaining second batch. Just got a DHL tracking number. Order was placed on the 3rd. Fingers crossed that the unit arrives in a good condition.

Cheers

Did the status on the website change? (when you log into the avalon store). Or it still says "processing"?


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May 28, 2013, 07:57:53 PM
 #1029

Delivered today Smiley

greaterninja
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May 28, 2013, 08:05:39 PM
 #1030

Delivered today Smiley



nice and congrats sir!
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May 28, 2013, 10:17:10 PM
 #1031

Ordered feb2 as registered user, nothing yet, not even an order in the store Sad
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May 28, 2013, 11:23:51 PM
 #1032

feb03 orders shipping before feb02 Tongue
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May 29, 2013, 02:27:43 AM
 #1033

Ordered feb2 as registered user, nothing yet, not even an order in the store Sad

Might want to get a support ticket created ASAP.

http://support.avalon-asic.com/support/login
mtbitcoin
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May 29, 2013, 02:29:26 AM
 #1034

Delivered today Smiley

Congrats!




Did the status on the website change? (when you log into the avalon store). Or it still says "processing"?


Yes, status changed to completed and there was tracking number provided in the order note

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btcsql
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May 29, 2013, 03:57:04 AM
 #1035

Ordered feb2 as registered user, nothing yet, not even an order in the store Sad

Might want to get a support ticket created ASAP.

http://support.avalon-asic.com/support/login

Thanks for the suggestion, put in another support request. Crossing my fingers!
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May 29, 2013, 08:10:05 AM
 #1036

Ordered feb2 as registered user, nothing yet, not even an order in the store Sad

Might want to get a support ticket created ASAP.

http://support.avalon-asic.com/support/login

Thanks for the suggestion, put in another support request. Crossing my fingers!
same here, still nothing in the store. I have 3 support tickets open, the first one was created on feb 3...

If you get a reply to your ticket please let me know. Thanks.
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May 29, 2013, 10:52:12 AM
 #1037

I also opened support Tickets weeks ago but they do not respond to their tickets.

Wonder why they have a ticket system at all?

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May 29, 2013, 12:55:17 PM
 #1038

I don't understand why all ASIC companies have so slow/bad ticket service. Is it that hard?  Huh
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May 29, 2013, 01:24:08 PM
 #1039

Same here. I've opened up two tickets (Feb 3 and Apr 20) with no responses.

Even worse is their April 15 newletter said this "we are in also the process of merging many earlier problematic orders, if your order still does not show up in the store by Friday of the 19th please open another ticket."

So I went an opened up a ticket since my order didn't show up in the store by April 19th. Still nothing. No order in the store, no reply to my ticket.

I'm starting to think that Avalon likes to string along customers, setting up expectations and then silently failing to meet them.
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May 30, 2013, 02:41:55 PM
 #1040

DHL status today: "Departed facility in Hong Kong"  Grin
(Feb. 3 order #10xx)

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