Experiences with CoinsMarkets.com?

[twd78]

7 days for a server move ? Seriously ?
Then some explanations, that syncing the blockchain takes ages ? That is something that can be done easily offsite, then the chain gets moved to the wallet directories on the server.
It would be no problem if this is some sort of website you use for your spare time, but NOT an exchange, where people have values on and are blocked from trading with their coins they have. People can lose money because of that, they are out of reach for the coins they own.
Packed with an extremely bad communication towards the users. And you wonder why FUD spreads all across ?

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[zaragosa]

just see this message in the chat


Mon Jan 8, 5:50:13pm

CoinsMarketsMod: IMPORTANT: New server implementation is nearly complete! Please know that complications have, and will continue to test our small team untill project completion. Thank you for your continued patience.

anyone thing this is real?

No one knows. Not even an announcement on which mod to listen to or if there's even a bot deployed on the trollbox

[Dyvz]

All i see  is  2 phrases that  keep changing  every few minutes:
Servers overload we are migrating to a new servers , please bear with us. Servers arrived and being set up now
Servers overload we are migrating to a new servers , please bear with us. Now configuring..

[Xandar]

Mon Jan 8, 9:35:09pm
CoinsMarketsCom: URGENT: We do not have any permission by my mom to go on with my business. So i have to go to college, shut don this page and buy me a Lambo from your coins. See you later, alligator!

[Dtt]

Guys a situation like this happened in September i think and they resolved it in like a week or so.
Plus they keep changing the ?headline? of the website, right now it says "configuring" .
No need to spread FUD.

I will change my post calling coinsmarkets a SCAM site if and when I can access trading and withdrawal.  Otherwise, I am not spreading FUD, just warning others to be careful where they send coins.

[MorisYT]

Mon Jan 8, 9:35:09pm
CoinsMarketsCom: URGENT: We do not have any permission by my mom to go on with my business. So i have to go to college, shut don this page and buy me a Lambo from your coins. See you later, alligator!

LoL. That fake messages are so funny & stupid in trollbox

[SparkyU]

Nice said! and yes we need to just accept that we lost our funds. it's sad but there is no other option.

I guess it's that kind of attitude that keeps scammers scamming, they think there will be no consequences because everyone will roll over.  What if someone you knew stole from you, would you let that slide too?  Human beings will kill each other in the streets for a few hundred dollars.  An exchange scams a lot of users and running away with a ton of money is a very large theft and a very dangerous move to their personal health.  You never know who you've wronged and just how far they're willing to go to get revenge.

[Little81]

Hey guys,

I'm new here into the forum. 5 minutes ago it was possible for me to log into my account and also check my balance. There was everything ion his place at the moment but I must also say there is no BTC or LTC I only have maybe 100 bucks in 3 low coins....
But I think they really have problems. I can remember last year Poloniex has the same problems with the many new account but they also have maybe more money to do this better.....
We will see and hope the best

[coinfused.so]

Guys a situation like this happened in September i think and they resolved it in like a week or so.
Plus they keep changing the ?headline? of the website, right now it says "configuring" .
No need to spread FUD.

what is needed is an update from admins, and the fud will stop.

[CoinKovala]

right now binance dont accept new users
cryptopia stop doge and ltc exchange
bitterex already stoped long ago
tradestoshi not working and stoped new users
i opend cc verify account at cex.oi 20 days ago not returned yet, only "sorry for late we will turn" mails

there are problems everywhere, not only coinsmarkets
im really relaxed about this, market will open soon. just let it go and dont check every 20 mins

[Little81]

right now binance dont accept new users
cryptopia stop doge and ltc exchange
bitterex already stoped long ago
tradestoshi not working and stoped new users
i opend cc verify account at cex.oi 20 days ago not returned yet, only "sorry for late we will turn" mails

there are problems everywhere, not only coinsmarkets
im really relaxed about this, market will open soon. just let it go and dont check every 20 mins

Correct thats also my opinion. And if not thats the risk in this game.

[Dtt]

If coinsmarkets wants to do the right thing and thereby keep customers they would inform people of what is going on.  At least turn on the email server.  It is pretty troubling that the support email server is not even accepting emails and none of the auto generated emails for login or password reset are running.

[charlie137]

right now binance dont accept new users
cryptopia stop doge and ltc exchange
bitterex already stoped long ago
tradestoshi not working and stoped new users
i opend cc verify account at cex.oi 20 days ago not returned yet, only "sorry for late we will turn" mails

there are problems everywhere, not only coinsmarkets
im really relaxed about this, market will open soon. just let it go and dont check every 20 mins

precisely. so much noise without real ground for it at the moment

[charlie137]

If coinsmarkets wants to do the right thing and thereby keep customers they would inform people of what is going on.  At least turn on the email server.  It is pretty troubling that the support email server is not even accepting emails and none of the auto generated emails for login or password reset are running.

people who operates on cryptocurrency markets should first visit some computer classes before posting something like that

[Dtt]

If coinsmarkets wants to do the right thing and thereby keep customers they would inform people of what is going on.  At least turn on the email server.  It is pretty troubling that the support email server is not even accepting emails and none of the auto generated emails for login or password reset are running.

people who operates on cryptocurrency markets should first visit some computer classes before posting something like that

If they can't fire up just the email server fine.  But knowing something about computers has nothing to do with informing customers of current status.  Regular status updates with a few actual details would stop people feeling they got cheated.  7 days down and barely a word sets off some red flags for most people.

[charlie137]

If coinsmarkets wants to do the right thing and thereby keep customers they would inform people of what is going on.  At least turn on the email server.  It is pretty troubling that the support email server is not even accepting emails and none of the auto generated emails for login or password reset are running.

people who operates on cryptocurrency markets should first visit some computer classes before posting something like that

If they can't fire up just the email server fine.  But knowing something about computers has nothing to do with informing customers of current status.  Regular status updates with a few actual details would stop people feeling they got cheated.  7 days down and barely a word sets off some red flags for most people.

look around, whole markets is overcrowded. i saw how they tried to send some info from time to time BUT ITS NOT WORKING FOR THE COMMUNITY - its just can't read. this is just depressing. devs are just trying to work, but its impossible with this crowd. id shut down everything completely so id be able to finish the job in silence. majority can not read and scan the situation. no wonder why the amount scam is growing too fast

[Dtt]

If coinsmarkets wants to do the right thing and thereby keep customers they would inform people of what is going on.  At least turn on the email server.  It is pretty troubling that the support email server is not even accepting emails and none of the auto generated emails for login or password reset are running.

people who operates on cryptocurrency markets should first visit some computer classes before posting something like that

If they can't fire up just the email server fine.  But knowing something about computers has nothing to do with informing customers of current status.  Regular status updates with a few actual details would stop people feeling they got cheated.  7 days down and barely a word sets off some red flags for most people.

look around, whole markets is overcrowded. i saw how they tried to send some info from time to time BUT ITS NOT WORKING FOR THE COMMUNITY - its just can't read. this is just depressing. devs are just trying to work, but its impossible with this crowd. id shut down everything completely so id be able to finish the job in silence. majority can not read and scan the situation. no wonder why the amount scam is growing too fast

A more honest company would make users aware of the complete truth and work to make a way for people to withdraw as a first priority.  If they just let people withdraw what they have, the exchange gets a good reputation and people will return.  Just leaving everyone with no information is ruining their reputation.

[charlie137]

If coinsmarkets wants to do the right thing and thereby keep customers they would inform people of what is going on.  At least turn on the email server.  It is pretty troubling that the support email server is not even accepting emails and none of the auto generated emails for login or password reset are running.

people who operates on cryptocurrency markets should first visit some computer classes before posting something like that

If they can't fire up just the email server fine.  But knowing something about computers has nothing to do with informing customers of current status.  Regular status updates with a few actual details would stop people feeling they got cheated.  7 days down and barely a word sets off some red flags for most people.

look around, whole markets is overcrowded. i saw how they tried to send some info from time to time BUT ITS NOT WORKING FOR THE COMMUNITY - its just can't read. this is just depressing. devs are just trying to work, but its impossible with this crowd. id shut down everything completely so id be able to finish the job in silence. majority can not read and scan the situation. no wonder why the amount scam is growing too fast

A more honest company would make users aware of the complete truth and work to make a way for people to withdraw as a first priority.  If they just let people withdraw what they have, the exchange gets a good reputation and people will return.  Just leaving everyone with no information is ruining their reputation.

i read banner on website and know all the information from it. idk how you missed it, it was on the main page for days. maybe still there, but its already irrelevant.

[CryptoBlood]

Why is the admin of CM doesn't take 2 minutes of his time to come down here and calm us down?

https://bitcointalk.org/index.php?action=profile;u=978044

January 04, 2018, 11:27:38 PM

https://bitcointalk.org/index.php?action=profile;u=978044;sa=showPosts

[Justyn]

Why is the admin of CM doesn't take 2 minutes of his time to come down here and calm us down?

https://bitcointalk.org/index.php?action=profile;u=978044

January 04, 2018, 11:27:38 PM

https://bitcointalk.org/index.php?action=profile;u=978044;sa=showPosts

The last activity is quite problematic. Maybe they're panicking trying to get the site back up?
Either way this situation doesn't inspire very much confidence in this exchange from me. Hopefully we can see it come back.