captainfuture
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January 02, 2014, 06:50:17 AM |
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i just noticed it and we will look t it what happened...
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pjcltd
Legendary
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Activity: 1778
Merit: 1003
NodeMasters
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January 02, 2014, 06:51:30 AM |
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its a real shame this site is not working i love the interface and that you can change the pools so fast i hope they get it sorted soon I have been mining on there site for q few weeks yes it has had problems but not like this.
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silverserpent
Member
Offline
Activity: 83
Merit: 10
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January 02, 2014, 07:03:25 AM |
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any idea what ticket # they're on/recently addressed? do they process in sequence?
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captainfuture
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January 02, 2014, 07:04:40 AM |
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any idea what ticket # they're on/recently addressed? do they process in sequence?
we process them sorted to a specific problem. like all TFA etc... right now i am waiting for sysop to arrive and see what happened and why the site is frozen.
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pjcltd
Legendary
Offline
Activity: 1778
Merit: 1003
NodeMasters
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January 02, 2014, 07:07:32 AM |
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I'm still waiting for a reply to my ticket 3574
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captainfuture
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January 02, 2014, 08:57:24 AM |
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Hi! we had some issues during the last hours and just restarted. we are now fixing some stuck things and let the backlogs processing. Please wait some time to catch up and then look if all is ok.
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paul__li
Newbie
Offline
Activity: 18
Merit: 0
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January 02, 2014, 10:00:38 AM |
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hi, I sent 130k mooncoin 7 hrs ago. My moon deposit didnt go to balance: 2XzKaj522HbCCK7pUu9nhKQjEmFfsdGs7t .please check it,thanks
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captainfuture
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January 02, 2014, 10:10:53 AM |
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hi, I sent 130k mooncoin 7 hrs ago. My moon deposit didnt go to balance: 2XzKaj522HbCCK7pUu9nhKQjEmFfsdGs7t .please check it,thanks
send a ticket with txid please
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KiwiSi
Member
Offline
Activity: 75
Merit: 10
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January 02, 2014, 10:38:18 AM |
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@Captain: Good news, am pleased to report my BTC withdrawal has arrived. Thank you. I'm not sure what you did on the backend of things, but it seems to have worked. As with others that have commented on this thread, I like CoinEX (when it's working smoothly) and the interface - if the reliability on the transactions could be resolved you'd be on to a real winner. Thanks again
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paul__li
Newbie
Offline
Activity: 18
Merit: 0
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January 02, 2014, 11:46:15 AM |
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hi, I sent 130k mooncoin 7 hrs ago. My moon deposit didnt go to balance: 2XzKaj522HbCCK7pUu9nhKQjEmFfsdGs7t .please check it,thanks
send a ticket with txid please hi,I have no txid,and I don't know what hapened.i send my mooncoin when coinex.pw server down.please check it.thks hi i find my txid :7f117e30f831e11350fddab67ee2393e48576a4a9ad82355cc4acbf0d1edc9d2. thks
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captainfuture
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January 02, 2014, 11:55:28 AM |
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hi, I sent 130k mooncoin 7 hrs ago. My moon deposit didnt go to balance: 2XzKaj522HbCCK7pUu9nhKQjEmFfsdGs7t .please check it,thanks
send a ticket with txid please hi,I have no txid,and I don't know what hapened.i send my mooncoin when coinex.pw server down.please check it.thks we need a txid to process that. you should have a txid at the sending side (pool, wallet etc..)
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paul__li
Newbie
Offline
Activity: 18
Merit: 0
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January 02, 2014, 11:56:31 AM |
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hi, I sent 130k mooncoin 7 hrs ago. My moon deposit didnt go to balance: 2XzKaj522HbCCK7pUu9nhKQjEmFfsdGs7t .please check it,thanks
send a ticket with txid please hi,I have no txid,and I don't know what hapened.i send my mooncoin when coinex.pw server down.please check it.thks we need a txid to process that. you should have a txid at the sending side (pool, wallet etc..) hi i find my txid :7f117e30f831e11350fddab67ee2393e48576a4a9ad82355cc4acbf0d1edc9d2. thks
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paul__li
Newbie
Offline
Activity: 18
Merit: 0
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January 02, 2014, 12:20:58 PM |
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hi, I sent 130k mooncoin 7 hrs ago. My moon deposit didnt go to balance: 2XzKaj522HbCCK7pUu9nhKQjEmFfsdGs7t .please check it,thanks
send a ticket with txid please hi,I have no txid,and I don't know what hapened.i send my mooncoin when coinex.pw server down.please check it.thks we need a txid to process that. you should have a txid at the sending side (pool, wallet etc..) hi . i find my txid :7f117e30f831e11350fddab67ee2393e48576a4a9ad82355cc4acbf0d1edc9d2. please process it. thks
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phoneled
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January 02, 2014, 12:37:56 PM |
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we are sending the emails to your email addresses. I know, but QQ provider has rejected your email address, if you can't remove the block, why don't make other solution? Such as: 1.move the account coin to another account. 2.use other email box to receive the recovery email. 3.we send you the password by account email,you set it by hand. there are so much way to solve it, but you just use one reason to delay it, that's really let us despaired! So, how do you solve these QQ account recovery thing, or just give up us? We have waited from Nov.2013!
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pluto34
Newbie
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Activity: 35
Merit: 0
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January 02, 2014, 12:59:49 PM |
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did 3 trades here,, its pretty good ( really liking their realtime UI )
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captainfuture
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January 02, 2014, 01:01:01 PM |
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i have a list for all pending deposits sent through tickets and we will process them. please open tickets. i will not do support here in forum and PMs.
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paul__li
Newbie
Offline
Activity: 18
Merit: 0
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January 02, 2014, 01:46:58 PM |
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i have a list for all pending deposits sent through tickets and we will process them. please open tickets. i will not do support here in forum and PMs.
sorry,i am new. ticket means mail? i have sent mail to support@coinex.pw with my txid. and when will it be ok? thks
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mc1225
Member
Offline
Activity: 105
Merit: 10
Former shitcoiner, former ICO maker and now a free
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January 02, 2014, 02:05:16 PM Last edit: January 02, 2014, 05:39:40 PM by mc1225 |
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just noticed the deposit problem on my account. ticket opened
hope coinpw can solve this problem quick. I like exchange here, its layout and operations works great to me.
[edited] problem solved in a timely manner. thank you
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captainfuture
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January 02, 2014, 03:06:44 PM |
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i have a list for all pending deposits sent through tickets and we will process them. please open tickets. i will not do support here in forum and PMs.
sorry,i am new. ticket means mail? i have sent mail to support@coinex.pw with my txid. and when will it be ok? thks yes thats ok
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