Cloudbet | Bitcoin Casino & Sportsbook | The No.1 Bitcoin Gambling Site

[hawks87]

Hawks,

Let me know a bet ID and I'll look into it for you.

Cheers
Leandro

dunno where to find it can i pm you my email or something

[1715199904]

1715199904

[1715199904]

1715199904

[game-protect]

Hi game-protect,

We hold a licence with E-Gambling Montenegro. If you have any queries about that licence, we suggest you contact them directly.

In any case, we hold ourselves to a higher standard of fairness than any regulator, and you have my word that we will resolve all issues.

Regards,
Leandro
Cloudbet

You publicly announced here in this thread that you hold a license from the government of Montenegro:

Hi folks!

We hold a licence from the government of Montenegro. You can see more information about it here:
https://www.cloudbet.com/en/license

Now, you claim to have a license from E-Gambling Montenegro. So is E-Gambling Montenegro the government?

If you claim to have a license from the government of Montenegro, then you have to show us where and not we have to search it!

[hawks87]

Hi game-protect,

We hold a licence with E-Gambling Montenegro. If you have any queries about that licence, we suggest you contact them directly.

In any case, we hold ourselves to a higher standard of fairness than any regulator, and you have my word that we will resolve all issues.

Regards,
Leandro
Cloudbet

You publicly announced here in this thread that you hold a license from the government of Montenegro:

Hi folks!

We hold a licence from the government of Montenegro. You can see more information about it here:
https://www.cloudbet.com/en/license

Now, you claim to have a license from E-Gambling Montenegro. So is E-Gambling Montenegro the government?

If you claim to have a license from the government of Montenegro, then you have to show us where and not we have to search it!

they may hold a "fake" license from an (illegitimate) online company called E-Gambling Montenegro, but I promise you that the government of Montenegro has not granted "E-Gambling Montenegro" any such authority to provide gaming licenses. This company is FAKE, and the website exists solely into tricking people to believe that Cloudbet and its sister sites hold a license.

[game-protect]

Hi game-protect,

We hold a licence with E-Gambling Montenegro. If you have any queries about that licence, we suggest you contact them directly.

In any case, we hold ourselves to a higher standard of fairness than any regulator, and you have my word that we will resolve all issues.

Regards,
Leandro
Cloudbet

You publicly announced here in this thread that you hold a license from the government of Montenegro:

Hi folks!

We hold a licence from the government of Montenegro. You can see more information about it here:
https://www.cloudbet.com/en/license

Now, you claim to have a license from E-Gambling Montenegro. So is E-Gambling Montenegro the government?

If you claim to have a license from the government of Montenegro, then you have to show us where and not we have to search it!

they may hold a "fake" license from an (illegitimate) online company called E-Gambling Montenegro, but I promise you that the government of Montenegro has not granted "E-Gambling Montenegro" any such authority to provide gaming licenses. This company is FAKE, and the website exists solely into tricking people to believe that Cloudbet and its sister sites hold a license.

Of course does E-Gambling Montenegro not hold a license from the government of Montenegro, otherwise they would state it on their website.

[danshan11]

@cloudbet what about me, you never dealt with my issues? you just sent me bulllshit email from these so called Cb reps, I waited nearly a week and still have never got an answer to my pms from you. I did get my coins but I will never ever gamble with you again.  I think the site is crap and the sad part is for only 1 reason your sorry ass customer support.  You dumbasses at CB forgot one thing the btc community is smaller than you think.  You wasted alot of resources getting lots of sign ups and your sorry ass customer support is killing it.  if you think I am full of shit do everyone in this thread a favor go back and see how many days you did not make a single comment from the day I started my complaint! answer that CB.  PLease answer with how many days you did not make a single comment and tell me that is good customer support!

[retrogool]

Hi, how long u will be confirming my deposit "manyunbox92@gmail.com" ? bit too long now when do a more large deposit. i hate it

[hawks87]

@cloudbet what about me, you never dealt with my issues? you just sent me bulllshit email from these so called Cb reps, I waited nearly a week and still have never got an answer to my pms from you. I did get my coins but I will never ever gamble with you again.  I think the site is crap and the sad part is for only 1 reason your sorry ass customer support.  You dumbasses at CB forgot one thing the btc community is smaller than you think.  You wasted alot of resources getting lots of sign ups and your sorry ass customer support is killing it.  if you think I am full of shit do everyone in this thread a favor go back and see how many days you did not make a single comment from the day I started my complaint! answer that CB.  PLease answer with how many days you did not make a single comment and tell me that is good customer support!

the customer support they offer is pathetic. they have 4 or 5 people answering emails that can only copy and paste canned responses. they have one manager - the one that posts here - that investigates all issues where a customer keeps pressing/voicing concern which requires an actual investigation. the problem with cloudbet is that their investigations always result in their favor. cloudbet - if you fund my account (and lock it so i cant withdraw), i'll be happy to take videos of the odds not being honored at better prices even when the "accept better odds" button is checked.

[casinobonusgiveaway]

If they have a real license, they can still rip players off, unless you sue them, but the truth is that do players spend money on the case? If only a little money, the legal fees is more expensive than the money you lose.

[retrogool]

now, my account cant login. 2-step auth device always work before, after i make deposit more bigger arround 1.5k $ cloudbet just give an incorrect msg blame i put a code from my device. why u do that after i make a big deposit ?

[Cloudbet]

@cloudbet what about me, you never dealt with my issues? you just sent me bulllshit email from these so called Cb reps, I waited nearly a week and still have never got an answer to my pms from you. I did get my coins but I will never ever gamble with you again.  I think the site is crap and the sad part is for only 1 reason your sorry ass customer support.  You dumbasses at CB forgot one thing the btc community is smaller than you think.  You wasted alot of resources getting lots of sign ups and your sorry ass customer support is killing it.  if you think I am full of shit do everyone in this thread a favor go back and see how many days you did not make a single comment from the day I started my complaint! answer that CB.  PLease answer with how many days you did not make a single comment and tell me that is good customer support!

Hi Dan,

What's your issue? If you can provide some details and a bet ID or account email address I can look into it for you.

Leandro

[Cloudbet]

now, my account cant login. 2-step auth device always work before, after i make deposit more bigger arround 1.5k $ cloudbet just give an incorrect msg blame i put a code from my device. why u do that after i make a big deposit ?

Hi retro,

Firstly, the speed at which a deposit is credited depends on how long it takes to get a confirmation on the blockchain. We can't control that speed I'm afraid. If you'd like to know what fee to include in order to get a confirmation quickly, check out this guide:
https://bitcoinfees.21.co/

It looks like your deposits have confirmed, your account is active, and you have made withdrawals successfully today. Do you still need any help?

Leandro

[Mbokani]

I would like to know that is the delay in withdrawal is because you are doing everything manually and on a normal condition how much time will it take to see a normal withdrawal as i have heard delays while trying to withdraw money.

[apuestascoin]

Nice to see good communication 

[kidsuzudn]

is E-Sports available in Cloudbet.com ?

[bitcoin199]

Personally, used Cloudbet for a year or so now. I have had no major problems with the site, the most I had to wait was 10 hours or so for a withdrawal, Odds are decent specially on live betting.
But if Cloudbet would consider improving the live-betting system to speed-up the process, Had my bets rejected specially on fast moving lines like handicap plenty of times, and in few cases it was 15 seconds before the odds changed.

[shapeshiftscam]

is E-Sports available in Cloudbet.com ?

No yet right now, they need to integrate the e-sports betting platform so that they can have the e-sports betting. We know there are not many bookies offer e-sports but it will be in every bookie in 5 years.

[OliynyK]

is E-Sports available in Cloudbet.com ?

No yet right now, they need to integrate the e-sports betting platform so that they can have the e-sports betting. We know there are not many bookies offer e-sports but it will be in every bookie in 5 years.

Why would you need 5 years for any bookie to start offering e sports.Some of the major sports sites like bet 365 accepts e sports and if you could request the bitcoin bookies they might add that if there are enough people who are wagging e spots. It all depends upon the traffic and request  they get in each sports book.

[bit-tard]

is E-Sports available in Cloudbet.com ?

No yet right now, they need to integrate the e-sports betting platform so that they can have the e-sports betting. We know there are not many bookies offer e-sports but it will be in every bookie in 5 years.

Why would you need 5 years for any bookie to start offering e sports.Some of the major sports sites like bet 365 accepts e sports and if you could request the bitcoin bookies they might add that if there are enough people who are wagging e spots. It all depends upon the traffic and request  they get in each sports book.

to add, Nitrogensports has it, it's harder than normal games though since it would require multiple verification/ manula closing of line and manual postponing etc... because these happen so often with esports. anyway it is a sport and should be available in every book sooner than later.

[jiongming2]

Hawks,

Let me know a bet ID and I'll look into it for you.

Cheers
Leandro

Hi Cloudbet,

This happened to me and I got the same exact (literally the EXACT same) response as Hawks 87 received.

My bet ID is: 4026186

Also, you say that you communicate with SBR. I asked them to help me with this issue because Cloudbet would not. I emailed SBR on Feb. 2nd. Here was their response:

Matt Rossi <matt.rossi@sportsbookreview.com>
Feb 2

to me
Thanks for writing. We’ve asked Cloudbet for comment. Be advised they generally do not reply quickly.
 
Best regards,
Matt


I just reached out to them a few days ago (it has been 3 weeks!) and they said:

Matt Rossi
Feb 21 (6 days ago)

to me
Unfortunately, no reply. We’ll follow up.
 
Best regards,
Matt

could you please respond to me?

[ivakar]

Site is down, everything ok?