jaredfarnum
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Activity: 32
Merit: 0
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February 23, 2014, 02:07:36 AM |
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I had ~15 refunds set to send, and blew up my windows install. Should only take me 1-2 hours to reinstall and update armory from a backup (I learned!), so some refunds will go out later tonight.
WHAT THE HELL IS GOING ON HERE? I HAVE 2 ORDERS FOR A TOTAL OF 4 BLACK ARROW PROSPERO X-3's. BOBSAG3 DOES NOT COMMUNICATE WITH CUSTOMERS LIKE HE SHOULD VIA EMAIL. SOMEONE FILL ME IN HERE PLEASE. WHAT ARE ALL THESE REFUND REQUESTS ABOUT? Delivery is significantly delayed (May?). Mum on what exactly is being done to compensate for the delay, aside from refunds -1.5% as stated in original terms. M There has actually been an update to the compensation. [BA] Dear Customer, Due to the delayed delivery for the Batch 1 products we would like to offer only to our Batch 1 customers an improved compensation package. You will be entitled to: 25% of your purchased hashing power, free of charge, from our Rent-Some-Minions cloud program for 6 months 10% discount from for all Black Arrow ASIC products which you will purchase from us. The discount will be valid for all purchases until the end of 2015. Compensation will start shortly before or after shipment of Batch 1, with more information to come. We are looking forward to a long-term partnership with our customers. For any further enquiries don’t hesitate to contact our customer service. Regards! [/BA] 2/22/14 Update from BA: "Dear Customers, We have just received a call from VeriSilicon and they'll tape out in few hours. The files have been validated by the 10 servers that have been working for the past 36 hours and they are ready for upload to Global Foundries. Right now VeriSilicon is going through the review of each department to get the signatures required for tapeout. Once this is complete the files will be sent to Global Foundries. We will update you once the files have been sent (tapeout). Regards! The Black Arrow Team." Updates will first posted first on the BA thread, as well as the minersource fb https://www.facebook.com/minersourceWere those emails? I did not get those emails. |
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thomas_s (OP)
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February 23, 2014, 02:28:43 AM |
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I had ~15 refunds set to send, and blew up my windows install. Should only take me 1-2 hours to reinstall and update armory from a backup (I learned!), so some refunds will go out later tonight.
WHAT THE HELL IS GOING ON HERE? I HAVE 2 ORDERS FOR A TOTAL OF 4 BLACK ARROW PROSPERO X-3's. BOBSAG3 DOES NOT COMMUNICATE WITH CUSTOMERS LIKE HE SHOULD VIA EMAIL. SOMEONE FILL ME IN HERE PLEASE. WHAT ARE ALL THESE REFUND REQUESTS ABOUT? Delivery is significantly delayed (May?). Mum on what exactly is being done to compensate for the delay, aside from refunds -1.5% as stated in original terms. M There has actually been an update to the compensation. [BA] Dear Customer, Due to the delayed delivery for the Batch 1 products we would like to offer only to our Batch 1 customers an improved compensation package. You will be entitled to: 25% of your purchased hashing power, free of charge, from our Rent-Some-Minions cloud program for 6 months 10% discount from for all Black Arrow ASIC products which you will purchase from us. The discount will be valid for all purchases until the end of 2015. Compensation will start shortly before or after shipment of Batch 1, with more information to come. We are looking forward to a long-term partnership with our customers. For any further enquiries don’t hesitate to contact our customer service. Regards! [/BA] 2/22/14 Update from BA: "Dear Customers, We have just received a call from VeriSilicon and they'll tape out in few hours. The files have been validated by the 10 servers that have been working for the past 36 hours and they are ready for upload to Global Foundries. Right now VeriSilicon is going through the review of each department to get the signatures required for tapeout. Once this is complete the files will be sent to Global Foundries. We will update you once the files have been sent (tapeout). Regards! The Black Arrow Team." Updates will first posted first on the BA thread, as well as the minersource fb https://www.facebook.com/minersourceWere those emails? I did not get those emails. No these are posts from the BA thread and the Minersource facebook page |
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jaredfarnum
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Activity: 32
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February 23, 2014, 03:48:58 AM |
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[/quote]
No these are posts from the BA thread and the Minersource facebook page
[/quote]
I was not aware Minersource had a Facebook page. Of course it is still clear as mud.
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alexout
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February 23, 2014, 05:50:22 AM |
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No these are posts from the BA thread and the Minersource facebook page [/quote] I was not aware Minersource had a Facebook page. Of course it is still clear as mud. [/quote] hahah love this guy. |
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thomas_s (OP)
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February 23, 2014, 06:11:01 AM |
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New update Minion ASIC - Tapeout complete
23/02/2014: We are happy to report that VeriSilicon has completed our Minion ASIC yesterday and taped out to Global Foundries today.
Black Arrow is working hard to improve the existing designs of our miners and ensure that the pre-ordered miners will be assembled and dispatched immediately after the chips arrive from the factory.
http://en.wikipedia.org/wiki/Tape-out |
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smooth
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Activity: 2968
Merit: 1198
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February 23, 2014, 06:15:04 AM |
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New update
That's great. What about the refunds that were promised? Requested on 2/7. Not received. |
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furuknap
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February 23, 2014, 06:28:36 AM |
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No refunds as promised today.
Why am I not surprised.
.b
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Sinewayv
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Merit: 0
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February 23, 2014, 11:09:41 PM |
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No these are posts from the BA thread and the Minersource facebook page This info was not relayed to any of the GB customers, minimal customer service has been provided, I emailed continuously asking for updates, and no information or updates like this were given. Please process my refund ASAP, I have messaged bobsag3 already, sending another message now, and starting to get exasperated at the lack of communication.
No these are posts from the BA thread and the Minersource facebook page The Minersource page is not where I paid my order to, and seems to be only one of several LLC that were selling X3 pre-sales.... all with awkward customer support. I had ~15 refunds set to send, and blew up my windows install. Should only take me 1-2 hours to reinstall and update armory from a backup (I learned!), so some refunds will go out later tonight.
Can you give us a list of the pending refunds please, by order numbers. Need to know why you are still not responding to my messages for refund. |
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crocko
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February 24, 2014, 06:06:29 AM |
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Hello !
I would like a refund for my 6 x R17 shares to this address: 1DBdYPimhRSi5YWGJSbCcnp6XtKSMpKJeZ
I have purchased 5x R17 shares from madpoet and 1x R17 share from Lloydie.
PM sent too.
UPDATE:
order # 1103: 1 share
order #670: 5 shares
I still waiting for my refund ! PM sent already to the bobsag3 ! @jaredfarnum +1 Many people asked for refunds because of the lack of information from bobsag3I'm here with my 6xR17 shares, asked already for refund, no refund received, no news about Prospero 3 miner delivery from bobsag3 / BA , so I am entitled to say : WTF ? |
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Sinewayv
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February 24, 2014, 08:39:23 AM |
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It would nice if you would share the "list."
The list is my PM inbox... so not actually a list. Just a reminder, I have PM you already, refund for 7 shares #1299 at 16 February 2014, 03:37:57 send refund to 14EnM68aer8AQ42oUF5nX7rRkA6BbDhkam please, thank you! Just a reminder, still waiting for any response and my refund. Also wondering when / if I will ever get a reply from bobsag3 about this... |
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Lloydie
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February 24, 2014, 11:41:50 AM |
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If I don't get the promised refund by end of this week I will give bobsag3 aka Matt Carson a negative trust rating on 6 x r17 shares.
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tripppn
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February 24, 2014, 04:38:09 PM |
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Just got my refund for my 3 shares. Thanks Bob! It's a real shame this one didn't work out.
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Hili
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February 25, 2014, 02:29:23 PM |
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I have also just requested refunds for two orders of each 20 shares. Hopes of breaking even flew out the window because of lack of communication and delays.
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jimsonunique
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February 25, 2014, 04:32:33 PM |
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so whats happening with this group buy then? in a nutshell? i got a couple shares
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philipma1957
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'The right to privacy matters'
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February 25, 2014, 05:29:27 PM |
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so whats happening with this group buy then? in a nutshell? i got a couple shares
it is delayed until may. if you wait until may you will get a hash boost 25% or so not sure of the exact hash boost. if you want to ask for a refund you will get a refund in the btc you paid - 1.5% |
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smooth
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February 25, 2014, 05:39:26 PM |
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if you want to ask for a refund you will get a refund in the btc you paid - 1.5%
If you ask for a refund you may get a refund. I have not received one despite asking for it 18 days ago and the promised processing time being a week and a half. |
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crocko
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February 25, 2014, 06:03:08 PM |
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Why - 1.5% ?
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smooth
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February 25, 2014, 06:11:41 PM |
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Why - 1.5% ?
That was the originally stated policy for refunds. It is a "1.5% restocking fee." What exactly they are restocking has never been explained, but at this point I'd be very happy getting 98.5% of my coins back instead of the 0% I've actually gotten. |
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crocko
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February 25, 2014, 06:46:29 PM |
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Hello !
I would like a refund for my 6 x R17 shares to this address: 1DBdYPimhRSi5YWGJSbCcnp6XtKSMpKJeZ
I have purchased 5x R17 shares from madpoet and 1x R17 share from Lloydie.
PM sent too.
UPDATE:
order # 1103: 1 share
order #670: 5 shares
I still waiting for my refund ! PM sent already to the bobsag3 ! Asked for refund since Feb 12, nothing happened ...  |
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jimsonunique
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February 25, 2014, 08:42:59 PM |
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Why - 1.5% ?
That was the originally stated policy for refunds. It is a "1.5% restocking fee." What exactly they are restocking has never been explained, but at this point I'd be very happy getting 98.5% of my coins back instead of the 0% I've actually gotten. you don't think its worth waiting until may? iv only got a few shares... i think i sent .3 btc |
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