HitBTC.com - The most advanced cryptocurrency exchange

[overunity]

Withdrawals are working even faster today. Took less than a minute.

Got an e-mail to say they had some maintenance but withdrew 0.2 just now and it was fast again.

Edit :All my withdrawals went through flawlessly today .

Shame they do not have market orders ,which is a surprise for a new trading platform.

My question is how does the market move with no market orders to move it by traders???

[hitbtc]

Dear Participants,
 
We are very sorry that the refunding process sometimes takes longer than one would expect. However we are working hard on improving this situation. Due to a technical glitch, a user was unable to withdraw his funds. In view of the problems encountered by MtGox (please, refer to the article for details http://www.coindesk.com/massive-concerted-attack-launched-bitcoin-exchanges/), we manually double-check all refund requests.

We have identified and fixed the above mentioned glitch and added additional members to our support team to handle these situations more efficiently, should they ever occur again.
 
We would like to reassure you once again, that our technologies are among the best in their class when compared with any competing exchange. All our developers have worked on mass-scale projects such redesigning the core architecture of stock exchanges (notably NYSE and LSE) and LP back-ends.

Once again, our apologies,
 
The hitbtc team.

[overunity]

Dear Participants,
 
We are very sorry that the refunding process sometimes takes longer than one would expect. However we are working hard on improving this situation. Due to a technical glitch, a user was unable to withdraw his funds. In view of the problems encountered by MtGox (please, refer to the article for details http://www.coindesk.com/massive-concerted-attack-launched-bitcoin-exchanges/), we manually double-check all refund requests.

We have identified and fixed the above mentioned glitch and added additional members to our support team to handle these situations more efficiently, should they ever occur again.
 
We would like to reassure you once again, that our technologies are among the best in their class when compared with any competing exchange. All our developers have worked on mass-scale projects such redesigning the core architecture of stock exchanges (notably NYSE and LSE) and LP back-ends.

Once again, our apologies,
 
The hitbtc team.

For me so far the withdrawals are either lightning fast or "fail" within seconds of initiating.
There has never been a delay for me but I'am only talking 0.2-0.4 ish testers.

I'am sending more funds but my account has not been verified since I applied on 17/02,how long is verification likely to take.?

[xyzxyzxyz]

Withdrawals are working even faster today. Took less than a minute.

Got an e-mail to say they had some maintenance but withdrew 0.2 just now and it was fast again.

Edit :All my withdrawals went through flawlessly today .

Shame they do not have market orders ,which is a surprise for a new trading platform.

My question is how does the market move with no market orders to move it by traders???

Bid more than the ask or vice versa.

[overunity]

New message received today ,You cannot withdraw "Euro or USD unless your verified ".
I applied for verification 17/02 but there seems no outlined limit for how long the verification process takes .
I asked customer service as yet no reply .
I asked here in this thread again no reply .
So since they only opened 14/02 I assume no one can withdraw fiat .?
Currently it is of no use to miners who want to sell mined coins until the verification process is implemented .

I cannot seem to find anywere were Hitbtc is advertised ?

[xyzxyzxyz]

I got verified after reminding them by email.

[i50249065]

Dear All,
           May I know if you all have experienced any problem on Bitcoin withdrawal today?

History
Date    Operation ID    Type    Amount    Status    Balance
Today, 16:41:41    69487-21321-75391    Outgoing bitcoin transfer    ฿ 0.35000    Pending    0.00000 ฿    0.00000 Ł    $ 0.00    0.00 €
Today, 14:18:40    68986-20828-74826    Outgoing bitcoin transfer    ฿ 0.17000    Failed    0.35000 ฿    0.00000 Ł    $ 0.00    0.00 €
Today, 13:37:16    70027-19885-75931    Outgoing bitcoin transfer    ฿ 0.35000    Failed    0.35000 ฿    0.00000 Ł    $ 0.00    0.00 €
Today, 13:01:22    71410-19156-77250    Outgoing bitcoin transfer    ฿ 0.15000    Failed    0.35000 ฿    0.00000 Ł    $ 0.00    0.00 €
Today, 12:59:10    72548-18242-78452    Outgoing bitcoin transfer    ฿ 0.35000    Failed    0.35000 ฿    0.00000 Ł    $ 0.00    0.00 €
Today, 10:43:22    72326-18080-78230    Outgoing bitcoin transfer    ฿ 0.35000    Failed    0.35000 ฿    0.00000 Ł    $ 0.00    0.00 €
Today, 10:15:43    71945-17711-77849    Outgoing bitcoin transfer    ฿ 0.35000    Failed    0.35000 ฿    0.00000 Ł    $ 0.00    0.00 €
Today, 09:42:44    73645-17291-79549    Outgoing bitcoin transfer    ฿ 0.35000    Failed    0.35000 ฿    0.00000 Ł    $ 0.00    0.00 €
Today, 09:22:40    91039-16313-80623    Outgoing bitcoin transfer    ฿ 0.35000    Failed    0.35000 ฿    0.00000 Ł    $ 0.00    0.00 €

[i50249065]

Dear All,
           May I know if you all have experienced any problem on Bitcoin withdrawal today?

History
Date    Operation ID    Type    Amount    Status    Balance
Today, 16:41:41    69487-21321-75391    Outgoing bitcoin transfer    ฿ 0.35000    Pending    0.00000 ฿    0.00000 Ł    $ 0.00    0.00 €
Today, 14:18:40    68986-20828-74826    Outgoing bitcoin transfer    ฿ 0.17000    Failed    0.35000 ฿    0.00000 Ł    $ 0.00    0.00 €
Today, 13:37:16    70027-19885-75931    Outgoing bitcoin transfer    ฿ 0.35000    Failed    0.35000 ฿    0.00000 Ł    $ 0.00    0.00 €
Today, 13:01:22    71410-19156-77250    Outgoing bitcoin transfer    ฿ 0.15000    Failed    0.35000 ฿    0.00000 Ł    $ 0.00    0.00 €
Today, 12:59:10    72548-18242-78452    Outgoing bitcoin transfer    ฿ 0.35000    Failed    0.35000 ฿    0.00000 Ł    $ 0.00    0.00 €
Today, 10:43:22    72326-18080-78230    Outgoing bitcoin transfer    ฿ 0.35000    Failed    0.35000 ฿    0.00000 Ł    $ 0.00    0.00 €
Today, 10:15:43    71945-17711-77849    Outgoing bitcoin transfer    ฿ 0.35000    Failed    0.35000 ฿    0.00000 Ł    $ 0.00    0.00 €
Today, 09:42:44    73645-17291-79549    Outgoing bitcoin transfer    ฿ 0.35000    Failed    0.35000 ฿    0.00000 Ł    $ 0.00    0.00 €
Today, 09:22:40    91039-16313-80623    Outgoing bitcoin transfer    ฿ 0.35000    Failed    0.35000 ฿    0.00000 Ł    $ 0.00    0.00 €

Hello All,
          Just to update to you all that it seems the withdrawal is okay for today.

[xyzxyzxyz]

What happened to the cheap bitcoin? You are now more expensive than bitstamp.

[overunity]

What happened to the cheap bitcoin? You are now more expensive than bitstamp.

Noticed that about midday they went from $630 to $670 with no trades to show for it .
I do not understand how their platform works but it is definitely not actual real trades based ,it must be set to track other exchanges .
I was willing to risk using their unknown platform because of the lower price but it looks like that boat has sailed now .
It takes me 5 days to get funds active on Hitbtc and 2 days to get funds to Bitstamp ,so for now Bitstamp is a better deal for me .

[xyzxyzxyz]

I am still waiting since the 26/02 for funds into bitstamp. Hitbtc were quick to credit funds, usually in 24-48 hours, but if the market is higher than btc-e and they do not fill you then it is time to look at ways to get money into btc-e as they do not take wire transfers from US banks. OKpay may be the way into btc-e. The least hitbtc can do if the market is higher than btc-e is fill your order.

[overunity]

I am still waiting since the 26/02 for funds into bitstamp. Hitbtc were quick to credit funds, usually in 24-48 hours, but if the market is higher than btc-e and they do not fill you then it is time to look at ways to get money into btc-e as they do not take wire transfers from US banks. OKpay may be the way into btc-e. The least hitbtc can do if the market is higher than btc-e is fill your order.

I'am in UK so funds into Bitstamp's euro based bank take 2 days on average .
Hitbtc are euro based but take 5 days .
I know that the first time I sent funds to Bitstamp it took longer but after that 2 days maximum .I sent two lots of funds to Hitbtc and both took 5 days to show up.
I got verified with OKpay but It seemed to be an expensive way to send funds and then Btc-e charge 1% on top of that to accept the funds .
I will have to compare funding methods to see how to get funds to BTC-e the cheapest way ,until they raise their bitcoin price .

[xyzxyzxyz]

OKpay is free into btc-e, wire transfers from non us banks in USD only are 1%. Hitbtc need to use the btc-e price for their market making bot otherwise they are history.

[mars78]

Would you kindly provide additional  details about my transfers ?

six days and nothing on my account. Sepa never take more than 3 business days . You are big liar.


Beware people, do not send large amount.

[overunity]

Would you kindly provide additional  details about my transfers ?

six days and nothing on my account. Sepa never take more than 3 business days . You are big liar.


Beware people, do not send large amount.

I must admit I'am very anxious at the moment ,the last transfer I made I clearly stated "client agreement numberxxxxxxxxx" but got an e-mail asking for more information .
I initiated a transfer yesterday and again I get an e-mail saying my last transfer only said "depositing funds client agreement " when the copy I showed them 7days ago clearly shows "client agreemet xxxxxxxxxx"
There is something going wrong somewere either their bank is making mistakes or my bank but I send money other places without issue so I'am thinking something is not right at their end and they are struggling to identify transactions .

Update ,got e-mail confirming all the neccessary info is now included.

[xyzxyzxyz]

I am bidding over bitstamp prices and not getting filled. The bot needs reprogramming.

[xyzxyzxyz]

You have to bid at least $1 over bitstamp price to get filled. I would be happier if it was $1 over btc-e price.

[xyzxyzxyz]

Any sellers on hitbtc now? i am bidding bitstamp prices, hit me.

[mars78]

Would you kindly provide additional  details about my transfers ?

six days and nothing on my account. Sepa never take more than 3 business days . You are big liar.


Beware people, do not send large amount.

I must admit I'am very anxious at the moment ,the last transfer I made I clearly stated "client agreement numberxxxxxxxxx" but got an e-mail asking for more information .
I initiated a transfer yesterday and again I get an e-mail saying my last transfer only said "depositing funds client agreement " when the copy I showed them 7days ago clearly shows "client agreemet xxxxxxxxxx"
There is something going wrong somewere either their bank is making mistakes or my bank but I send money other places without issue so I'am thinking something is not right at their end and they are struggling to identify transactions .

Update ,got e-mail confirming all the neccessary info is now included.

I'm still waiting from 27/02/2014.
I've sent two sepa same days. One to shitbtc e one to bitstamp

The next day(28/02) bitstamp credited my account. Today (06/03/2014) I'm still waiting  that hitbtc load my account, and their support lying about the delay.


 

[xyzxyzxyz]

When will withdrawals be working again?