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Author Topic: HitBTC.com - The most advanced cryptocurrency exchange  (Read 90713 times)
RedRockMining
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November 26, 2017, 09:07:18 PM
 #841

Still no resolution of not being able to transfer WTT tokens from "Main" to "Trading" after two weeks due to "Currency options not available" error...
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CONANEDO
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November 27, 2017, 04:02:59 AM
 #842

Hello if there is an admin here,the forum are full of unsolved questions and i also create support ticket to ask about bitcoin diamond but no admin would even want to reply.this is really concerning me.admins just stop responding on the forum and support ticket is silence since 19 november.can you please solve the members problem and make announcement.i am a little bit panic.if you don't give the hard fork coin you need to make announcement because i want to move my BTC to other exchange.you are losing your member if you keep silence.
SheepSuit
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November 27, 2017, 03:11:58 PM
 #843

Was thinking of opening an account, but with all the reported issues, I am gonna pass.

So far seems to be working okay for me, fwiw.

Provizor-071
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November 27, 2017, 07:11:51 PM
 #844

I have not received my beatcoins for 4 days already! It's just awful! Nowhere is no one responding. 4 days of support on the site is silent, on the official forum are silent, in the facebook silent! I not only did not receive my 0.35 bitcoins, but I also lost the opportunity to earn money. The coin that I wanted to buy grew from 800 satosh to 1500!

Do not use this exchange, it's the most awful exchange I've come across.



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erominer
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November 28, 2017, 03:32:57 AM
 #845

Follow up...

Hi! i would like to follow up my open tickets regarding my pending deposit...

First ticket - [Request received] Ticket ID #52689

Follow up ticket - [Request received] Ticket ID #55991

Problem:
Pending btc deposit.

facts:
deposit date: 2017-11-21 00:02:38
deposit address is correct
blockchain transaction hash is correct, existing and successful as shown in btc block explorer

Please credit my pending deposit since its been days pending already....

kotikadze
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November 28, 2017, 06:38:13 AM
 #846

whats new on my ticket ID #47544 ? I wait answer 6 days.



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CONANEDO
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November 28, 2017, 10:16:52 AM
Last edit: November 28, 2017, 11:08:36 AM by CONANEDO
 #847

So you will not credited Bitcoin diamond to BTC holders at the time of fork?this is the same meaning with you stealing members money.i really can't believe it.before this i read from other member you stole their BTG so you can sell on other exchange but i didn't trust them,now i start to trust what they said.

before the hard fork you never tell to members you will not give bitcoin diamond,you keep silence although member asking about bitcoin diamond and now you tell us you will not credited us bitcoin diamond,3 days after hard fork!this is really unethical.this is not right,whatever your reason you shouldn't treated your members like this.you steal our bitcoin diamond just like that.how can you steal members bitcoin diamond just like that?i am 100% disappointed with you HITBTC!
yes take our BCD so you can get your loss back from our BCD Angry.i don't trust you anymore.
cloudsyt
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November 28, 2017, 10:45:40 AM
Last edit: November 29, 2017, 12:09:24 AM by cloudsyt
 #848

what's wrong with the NEO withdraw?Huh??

my trading robot has two withdraw requests last night, which has been merged into one transaction according to the payment history,
but there are only one request was send to the block chain, I lost the NEO coins in the other request.

Ticket ID: 57815


I have got terrible experience on this exchange, it is the third NEO withdraw failure I've encountered in the recent month. And as usual,
the support team NEVER solve it in time and sometimes just ignore your question.
one of the problem was solved after A FULL WEEK.


update:
got another NEO withdraw problem now.

I have transfered all my assets to binance and never back.
I will not surprised at ANYTHING happens on this exchange.

DO NOT PUT YOUR MONEY IN HITBTC!
Provizor-071
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November 28, 2017, 10:53:14 AM
 #849

WARNING

this exchange is a scam !!! It is necessary to contact the police more quickly to open a case against them. And also to inform in different mass-media, that the exchange with such big turns, for 10 days do not give the deposit! What is the reason for 10 days of deposit delay? It is likely that they themselves with this money scroll their business and earn!
People write more reviews about their problems to attract media attention!
javadth
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November 28, 2017, 10:23:47 PM
 #850

my 500$ tether usdt is not added more than 4 days and support tell me it is tether problem

but in other trade websites tether deposit or withdraw is ok

i dont know why HitBTC want to hold people money
erominer
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November 29, 2017, 01:31:43 AM
 #851

Follow up...

Follow up...

Hi! i would like to follow up my open tickets regarding my pending deposit...

First ticket - [Request received] Ticket ID #52689

Follow up ticket - [Request received] Ticket ID #55991

Problem:
Pending btc deposit.

facts:
deposit date: 2017-11-21 00:02:38
deposit address is correct
blockchain transaction hash is correct, existing and successful as shown in btc block explorer

Please credit my pending deposit since its been days pending already....

RedRockMining
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November 29, 2017, 02:04:37 PM
 #852

Not sure if the problems with this exchange are over, but my issue is solved as of this morning. I was not able to move WTT tokens from Main to Trading due to "Currency operations not available". Today, that issue is solved.
erominer
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November 29, 2017, 05:17:11 PM
 #853

Follow up...

Follow up...

Follow up...

Hi! i would like to follow up my open tickets regarding my pending deposit...

First ticket - [Request received] Ticket ID #52689

Follow up ticket - [Request received] Ticket ID #55991

Problem:
Pending btc deposit.

facts:
deposit date: 2017-11-21 00:02:38
deposit address is correct
blockchain transaction hash is correct, existing and successful as shown in btc block explorer

Please credit my pending deposit since its been days pending already....

Provizor-071
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November 29, 2017, 08:30:37 PM
 #854

I am raising a complaint to the following agencies. Please do the same.
https://www.police.gov.hk/ppp_en/contact_us.html#tcpu
https://www.ic3.gov/default.aspx
http://www.actionfraud.police.uk
Kahana82
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November 30, 2017, 12:08:17 AM
 #855

Ok what I'm about to say will look like a minor glitch in the matrix compared to what I've seen, glancing through the posts in this thread but I thought I should mention it anyways.
---
Bought a little bit of PLR (Pillar) on HitBTC which I wanted to transfer to my hardware wallet afterwards.
Guess what: 50 PLR flat rate withdrawal fee ... that's almost 10% of what I just bought  Roll Eyes

Great for the whales I guess, not so much for the casuals/newcomers.
Ow and waiting more than "normal" for the confirmation email to do the withdrawal in the first place is what got me to this thread.

Never touching this exchange again.
moroseneng
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November 30, 2017, 02:54:41 AM
 #856

Almost 10 days my BTG disappear..

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waltermew
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November 30, 2017, 12:06:16 PM
 #857

Does anyone else have issues with the websockets API v1? I am not able to connect anymore.
RedRockMining
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November 30, 2017, 03:14:22 PM
 #858

Just FYI for others having issues, my "Currency operations not available" issue with WTT have been resolved (including a reply from customer service) and I was able to trade and withdraw BTC. Hopefully this positive trend continues.
erominer
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November 30, 2017, 04:55:26 PM
 #859

Follow up...

Follow up...

Follow up...

Hi! i would like to follow up my open tickets regarding my pending deposit...

First ticket - [Request received] Ticket ID #52689

Follow up ticket - [Request received] Ticket ID #55991

Problem:
Pending btc deposit.

facts:
deposit date: 2017-11-21 00:02:38
deposit address is correct
blockchain transaction hash is correct, existing and successful as shown in btc block explorer

Please credit my pending deposit since its been days pending already....

theskillzdatklls
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December 01, 2017, 02:31:55 AM
 #860

Ticket #46925
Ive heard nothing. please respond




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