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Author Topic: HitBTC.com - The most advanced cryptocurrency exchange  (Read 110636 times)
hitbtc (OP)
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September 10, 2014, 01:08:35 PM
 #441

Hi folks,
what is your feedback about the speed of deposits and withdrawals (EUR Sepa and/or Cryptos)?

Dear kitano,

HitBTC SEPA deposits and withdrawals will take 1 business day. Transfers in cryptocurrencies are instant.

Regards,
The HitBTC Team

kitano
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September 10, 2014, 02:59:40 PM
 #442

Thanks for the reply.
I'm waiting for a customers feedback.  Wink
madmartians
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September 11, 2014, 03:00:49 PM
 #443

when will you choose the next vote winner?

Dear madmartians,

Thank you for your concern! We are planning to announce a new winner right after the previous winner will be available for trading.

Regards,
The HitBTC Team


what this means? I asked for a more accurate answer, just like you did last time. Thank you.
hitbtc (OP)
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September 11, 2014, 03:36:56 PM
 #444

what this means? I asked for a more accurate answer, just like you did last time. Thank you.

Dear madmartians,

Thank you very much for your interest in HitBTC. The main objective of HitBTC team is to bring the best trading experience for you. We always address user requests, many of which are about adding new cryptocurrencies to the exchange. To cater for this, we created a voting system to let the community decide which coin should be added next.
If you would like to suggest new currency to participate in our voting contest, inquire about the status of the current contest and timing of new currencies or have any other suggestions, comments or wishes, please contact our Client Relations Department at the following email address: relations@hitbtc.com.

Regards,
The HitBTC Team

HerrAndreas
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September 11, 2014, 04:50:35 PM
 #445

Thanks for the reply.
I'm waiting for a customers feedback.  Wink
deposit & withdrawal is swift and reliable (only had an issue once - read on the pages before).
especially sepa is fast with hitbtc (both ways).
"bonus feature" BTC deposits are tradeable after only one confirmation which puts hitbtc about 40 minutes ahead of any other exchange.

other currencies/crypto I have no experience.


It is like the wild west in the movies, like russia in the 90ies.
It´s you, revolutionaries, scamers, gangsters, genuises, greedy soon-to-be loosers, billionares, and  big business at a global private party. It is bitcoin. http://nakamotoinstitute.org/mempool/dont-panic/
kitano
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September 13, 2014, 12:52:12 AM
 #446

Thank you HerrAndreas.  Wink
adept
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September 14, 2014, 05:15:34 PM
 #447

Have you guys thought about adding XST?

Top of the bittrex volume every day for a couple weeks...
hitbtc (OP)
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September 15, 2014, 08:07:41 AM
 #448

Have you guys thought about adding XST?

Dear adept,

XST is added to our Coin Voting and 97 users have already voted for it!

Vote and share.

Thank you for choosing our service,
The HitBTC Team

hitbtc (OP)
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September 15, 2014, 01:38:16 PM
 #449

Dear All,

We are proud to present you our second report done by Tone Vays, one of the leading financial market experts. We are open to your comments and suggestions on Bitcointalk.

Sincerely yours,
The HitBTC Team

kitano
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September 15, 2014, 05:04:53 PM
 #450

Hi! What is the difference between "Verified and granted" status and "Trusted" status?
hitbtc (OP)
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September 16, 2014, 10:26:59 AM
 #451

Hi! What is the difference between "Verified and granted" status and "Trusted" status?

Dear kitano,

HitBTC has different verification levels: Limited, Verified and Trusted. Limited status is granted automatically when a Customer adds his bank account. Verified status has the following limits: 10,000 (USD or EUR or GBP) a day, 50,000 (USD or EUR or GBP) per 1 week (rolling frame). In case a Customer wants to be eligible for higher limits (2,000,000 (USD or EUR or GBP) a day, 2,000,000 (USD or EUR or GBP) per 1 week) he should acquire a Trusted status.

Please feel free to contact us on support@hitbtc.com regarding any questions you may have about this message.

Regards,
The HitBTC Team

kitano
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September 16, 2014, 10:39:16 AM
 #452

Thanks for your explanation.  Wink
bigj
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September 16, 2014, 12:50:44 PM
 #453

Dear hitbtc team,
I'm an intense user of your trading API and, unfortunately, frequently observe HTTP 502 errors (at least once a day).
Since the (server?) error just doesn't disappear after some time, it harshly stops my trading activities.. thus my question is if there's an easy way to resolve this issue or to ship around it?

Thanks and regards!
hitbtc (OP)
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September 16, 2014, 02:24:42 PM
 #454

Dear hitbtc team,
I'm an intense user of your trading API and, unfortunately, frequently observe HTTP 502 errors (at least once a day).
Since the (server?) error just doesn't disappear after some time, it harshly stops my trading activities.. thus my question is if there's an easy way to resolve this issue or to ship around it?

Dear bigj,

Would you mind precising the API request you are making, exact time and your HitBTC user ID so we can help you as quickly as possible?
You can PM these details or send them to support@hitbtc.com.

Regards,
The HitBTC Team

kitano
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September 18, 2014, 08:41:00 AM
Last edit: September 18, 2014, 08:58:42 AM by kitano
 #455

Hi,
every time I make a crypto deposit, a new address is generated. However I can use all the old addresses linked to my account.
How can I see them? I see only the last address generated by the system.
hitbtc (OP)
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September 18, 2014, 09:15:17 AM
 #456

Hi,
every time I make a crypto deposit, a new address is generated. However I can use all the old addresses linked to my account.
How can I see them? I see only the last address generated by the system.

Dear kitano,

The HitBTC payment system does not support this feature at the moment. You can use all the old addresses linked to your HitBTC account if you have ever made a deposit to these addresses (all cryptowallets store the previously used addresses). Also it is not necessary to make a deposit by navigating to Account section (https://hitbtc.com/account) - you can save a certain address and make deposits right from your wallet.

Please do not hesitate to contact us if you need our assistance.

Regards,
The HitBTC Team

kitano
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September 18, 2014, 09:21:09 AM
 #457

Thank you for the support.  Wink
hitbtc (OP)
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September 18, 2014, 12:41:27 PM
Last edit: September 18, 2014, 02:42:21 PM by hitbtc
 #458

Dear all,

We would like to share the article about HitBTC published on CoinFinance.com. There you can discover a lot of useful information on how to become a Market Maker and what advantages you can get. We hope you'll find it interesting. Read the article

Regards,
The HitBTC Team

hitbtc (OP)
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September 23, 2014, 08:49:33 AM
 #459

Dear All,

We are proud to present you our third report done by Tone Vays, one of the leading financial market experts. We are open to your comments and suggestions on Bitcointalk.

Sincerely yours,
The HitBTC Team

GSI_Kristjan
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September 24, 2014, 05:40:21 PM
 #460

Dear All,

We are proud to present you our third report done by Tone Vays, one of the leading financial market experts. We are open to your comments and suggestions on Bitcointalk.

Sincerely yours,
The HitBTC Team

The technical analysis looks good. Its rather humorous to see bitcoin being measured by indicators, divergences and trendlines, but i guess those technicals will make more and more sense in future, when bitcoin volumes and popularity increases.

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