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Author Topic: HitBTC.com - The most advanced cryptocurrency exchange  (Read 110448 times)
pepi
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August 15, 2014, 01:06:52 AM
 #361

Fund still not working. Ok, now it get blue when mouse is over it, but nothing heapen when clicked.
Withdrawal works ok
( P.S when you made changes for bytecoin) from version 1.0 it has new syntax: check it...

Dear pepi,

Could you please PM us with your HitBTC user ID and info on the browser so we can check and fix this issue as quickly as possible?
P.S. Thank you for the info on ByteCoin! It's forwarded to our Tech Department.

Thank you for choosing our service,
The HitBTC Team


for now it all loks ok.
I now made small test deposit of bytecoin without problem with updated syntax
thinkpad99
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August 15, 2014, 10:58:11 AM
 #362

very good Exchang
hitbtc (OP)
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August 15, 2014, 11:09:19 AM
 #363

for now it all loks ok.
I now made small test deposit of bytecoin without problem with updated syntax

Dear pepi,

Please do not hesitate to contact our Support Team at support@hitbtc.com if you need our fast assistance.

Thank you for choosing our service,
The HitBTC Team

Hotmetal
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August 17, 2014, 12:02:02 PM
 #364

What is the roadmap to get more coins onto HitBTC?
I much prefer the feel of HitBTC than Poloniex but Poloniex covers such a large number of coins that it makes sense to keep using them?

MonetaVerde / Dashcoin / Aeon coin would be a great start..
pgbit
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August 17, 2014, 04:11:53 PM
 #365

XMR withdrawals are failing for me. Prob. I am not doing something right, raised a support ticket.

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cAPSLOCK
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August 18, 2014, 03:11:21 AM
 #366

XMR withdrawals are failing for me. Prob. I am not doing something right, raised a support ticket.

Failing here as well.
cAPSLOCK
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August 18, 2014, 03:35:14 AM
 #367

Got one withdrawal for 25 to go through...
hitbtc (OP)
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August 18, 2014, 08:41:03 AM
 #368

XMR withdrawals are failing for me. Prob. I am not doing something right, raised a support ticket.

Dear pgbit and cAPSLOCK,

Our Tech Department is aware of this issue and is already working on it. We'll let you know when it is fixed.

Please accept our deepest apologies for any inconvenience this might have caused.

Thank you for choosing our service,
The HitBTC Team

hitbtc (OP)
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August 18, 2014, 08:42:43 AM
 #369


What is the roadmap to get more coins onto HitBTC?
I much prefer the feel of HitBTC than Poloniex but Poloniex covers such a large number of coins that it makes sense to keep using them?

MonetaVerde / Dashcoin / Aeon coin would be a great start..

Dear Hotmetal,

At the moment there are two ways for currencies to secure a place on HitBTC.
For more information please visit our Coin Voting page: https://hitbtc.com/vote.

Thank you for choosing our service,
The HitBTC Team

cAPSLOCK
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August 18, 2014, 10:38:07 PM
 #370

XMR withdrawals are failing for me. Prob. I am not doing something right, raised a support ticket.

Dear pgbit and cAPSLOCK,

Our Tech Department is aware of this issue and is already working on it. We'll let you know when it is fixed.

Please accept our deepest apologies for any inconvenience this might have caused.

Thank you for choosing our service,
The HitBTC Team


Withdrawals seem to be going smoothly once again.
zauker
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August 19, 2014, 05:01:45 AM
Last edit: August 19, 2014, 08:11:02 AM by zauker
 #371

cannot access my account. sent pm with details...

EDIT: my fault. I shouldn't mess with accounts while I'm still asleep Smiley
hitbtc (OP)
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August 19, 2014, 09:12:25 AM
 #372

cannot access my account. sent pm with details...
EDIT: my fault. I shouldn't mess with accounts while I'm still asleep Smiley

Dear zauker,

Thank you for this information! We are glad everything is great now and hope you enjoy your trading.

Thank you for choosing our service,
The HitBTC Team

hitbtc (OP)
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August 19, 2014, 09:15:13 AM
 #373

Withdrawals seem to be going smoothly once again.

Dear cAPSLOCK,

Thank you for the info!
Many our customers have already reported they can withdraw XMR.
We will notify everyone who has encountered this problem as soon as it is completely solved.

Thank you for choosing our service,
The HitBTC Team

cAPSLOCK
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August 19, 2014, 11:14:18 PM
 #374

And now I cannot withdraw again, even small amounts.

This is getting very annoying.

zauker
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August 20, 2014, 05:22:46 PM
Last edit: August 20, 2014, 09:40:23 PM by zauker
 #375

Dear HitBtc,

please consider implementing the following feature (asap  Wink)...

- an email to the client should confirm when a deposit (of any currency) is actually credited on the account.

thanks...
johndon
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August 20, 2014, 08:40:12 PM
 #376

Hi people,
I have some BTC and i was looking for good and trusted exchange to start trading.

I was analyzing many exchanges and i was searching the web for bad experience from the users and i found scam alerts for almost all exchanges..

Finally i analyzed this exchange and found it to be trusted and very promising with affordable fees.

I pick HitBTC for my exchange Smiley
hitbtc (OP)
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August 21, 2014, 08:22:00 AM
 #377

And now I cannot withdraw again, even small amounts.

Dear cAPSLOCK,

Sorry for the delay with answering you. At the moment many our customers have already confirmed they can withdraw XMR. Please try to make the request again.

Stay tuned for further news!

Thank you for choosing our service,
The HitBTC Team

hitbtc (OP)
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August 21, 2014, 08:26:08 AM
 #378

please consider implementing the following feature (asap  Wink)...
- an email to the client should confirm when a deposit (of any currency) is actually credited on the account.

Dear zauker,

We have received many requests from our customers to implement this feature. Most probably this option will be implemented, but the time-frame for this is unknown.

Thank you for choosing our service,
The HitBTC Team

HerrAndreas
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August 21, 2014, 12:39:48 PM
 #379

this is just a little thumbs-up for the great handling of fiat deposits by hitbtc.

smooth in and smooth out.
Please keep up the good work.

(I am right now having a really bad hair day with the guys over at bitstamp for not crediting my deposits and probably using the next day exchange rate to usd, costing me again some percent on top of missed opportunities cost).

hitbtc might have some issues too, but for now they are doing an excellent job.

It is like the wild west in the movies, like russia in the 90ies.
It´s you, revolutionaries, scamers, gangsters, genuises, greedy soon-to-be loosers, billionares, and  big business at a global private party. It is bitcoin. http://nakamotoinstitute.org/mempool/dont-panic/
bernard75
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August 22, 2014, 03:22:04 AM
 #380

What is it with that http://mandrillapp.com/track/click.php?u=xxxxx&id=xxxxx&url=https%3A%2F%2Fhitbtc.com%2Fconfirm-email%3Ftoken%xxxxxx&url_id=xxxxx shit when signing up?
I wanted to sign up for hitbtc and not some unknown third party site.

Also your API looks very dodgy at best.
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