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Author Topic: HitBTC.com - The most advanced cryptocurrency exchange  (Read 90848 times)
truncus
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October 30, 2017, 08:04:19 AM
 #761

Hello there. I sent bitquence to hitbtc. but I have sent it to eth. I need to send it to my bitqence-eth wallet. I wrote her help to support. there was no answer. Could you help.


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Invest/ Play
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gmotta0386
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October 30, 2017, 05:26:33 PM
 #762

Hitbtc,

Ticket 35701. I’ve lost my 2FA, and I’ve already sent all the info regarding my latest transaction hash. This ticket has been opened for 10 days, and I nothing so far. Please respond! I get replies, but no resolutions. I feel as if I’ve been robbed. The same happened to me at Coinbase and Binance, and I immediately recovered my account. Can someone please address my ticket!


Take a look at the article I wrote.

https://steemit.com/hitbtc/@gabrielmotta/why-is-think-hitbtc-is-a-scam


It took long, but they resolved my issue

Thank you Hitbtc! Yes, it was removed! I'll remove/correct any negative comments. I can trust your platform and business now. Thanks for resolving my issue! But there should have been a faster response.
Call_Me_Bambi
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October 30, 2017, 06:37:20 PM
 #763

SmartCash now trading on HitBTC.
This coin gives 'dividends' (they don't like it being called dividends for legal reasons) of, currently, 12% if you hold for a month - this value is going UP ( see graph).

http://smartrewards.ccodam.dk/
https://smartcash.cc/
pinkflower
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October 31, 2017, 05:24:32 AM
 #764

Lucky for SmartCash holders.

HitBTC, please consider Burst. It has been around since 2014 and it has proven to be one of the cryptocurrencies to keep chugging along in spite of all the doubts and criticisms thrown at the coin and their team.

They are also now under the development of the newly formed Proof of Capacity Consortium. In a month, there might be a big announcement, I cant tell you what but it will need a new exchange to accomodate more people who want to invest.
torrentco
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October 31, 2017, 07:51:24 AM
 #765

we cant withdraw coins for the past 12 hours due to an alleged update.
how long will it take more does anybod know?
i checked their twitter but nothing there also.
CarolineWeishaupt
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October 31, 2017, 01:19:59 PM
 #766

2017-10-29 20:07
Contract 0x02b2d10d17441d5d6d41170e5b5e90d37f82fa2a

I tried to transfer my ETH to my poloniex account, but it says "out of gas". The transaction stucked. I did not know it was contract address.

Can you transfer it to my Hitbtc account back please?

Thx,

2017-10-29 20:07
Contract 0x02b2d10d17441d5d6d41170e5b5e90d37f82fa2a

I tried to transfer my ETH to my poloniex account, but it says "out of gas". The transaction stucked. I did not know it was contract address.

Can you transfer it to my Hitbtc account back please?

Thx,

3 days Sad
harsh1587
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October 31, 2017, 05:07:23 PM
 #767

When are deposits and withdrawal allowed again ?
rezanahvi
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November 01, 2017, 06:45:49 AM
 #768

hi;
would you please somebody tell me, what country is Hitbtc belongs?
thank you
Mi5h0
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November 01, 2017, 09:03:55 AM
 #769

Tokens missing from my HitBTC account.
Yesterday i made 2 deposit and after 12 hours I'm still waiting for my asset to be credited. Transactions look fine on etherscan.io
Ticket ID #40352

Still no reply from support. I hope someone here will see my request.
Mi5h0
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November 01, 2017, 07:33:32 PM
 #770

Tokens missing from my HitBTC account.
Yesterday i made 2 deposit and after 12 hours I'm still waiting for my asset to be credited. Transactions look fine on etherscan.io
Ticket ID #40352

Still no reply from support. I hope someone here will see my request.

No reply from support, but tokens have successfully reached my account. Finally...

Call_Me_Bambi
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November 02, 2017, 12:38:12 AM
Last edit: November 02, 2017, 07:55:14 PM by Call_Me_Bambi
 #771

HitBTC to cease trading on 17 December 2017 ?

Someone asked in an earlier post "what country is Hitbtc belongs". Well I thought I'd try and find out and it looks like it is a UK company.
On HitBTC's legal info web site there trading name is given as "HIT Solution Ltd" https://hitbtc.com/legal-information .

Now if you search 'Companies House', the register of all UK companies, for "HIT Solution Limited" (Limited is long-form of Ltd) https://beta.companieshouse.gov.uk/company/09239668/filing-history you find lots of information on the company including the application to dissolve (shut down) the company; see copy of form to dissolve company below.

EDIT: There may be some confusion about the name "HIT Solution Limited" and "HIT Solutions Limited", well there is a "HIT Solutions Limited" registered at Companies House but no "HIT Solution Limited", so why not ? All UK companies must be registered at Companies House and there is no "HIT Solution Limited" registered there.. odd or not ?


CarolineWeishaupt
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November 02, 2017, 02:36:48 PM
 #772

2017-10-29 20:07
Contract 0x02b2d10d17441d5d6d41170e5b5e90d37f82fa2a

I tried to transfer my ETH to my poloniex account, but it says "out of gas". The transaction stucked. I did not know it was contract address.

Can you transfer it to my Hitbtc account back please?

Thx,

2017-10-29 20:07
Contract 0x02b2d10d17441d5d6d41170e5b5e90d37f82fa2a

I tried to transfer my ETH to my poloniex account, but it says "out of gas". The transaction stucked. I did not know it was contract address.

Can you transfer it to my Hitbtc account back please?

Thx,

3 days Sad

4 day no paid
pinkflower
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November 05, 2017, 05:54:47 AM
 #773

HitBTC to cease trading on 17 December 2017 ?

Someone asked in an earlier post "what country is Hitbtc belongs". Well I thought I'd try and find out and it looks like it is a UK company.
On HitBTC's legal info web site there trading name is given as "HIT Solution Ltd" https://hitbtc.com/legal-information .

Now if you search 'Companies House', the register of all UK companies, for "HIT Solution Limited" (Limited is long-form of Ltd) https://beta.companieshouse.gov.uk/company/09239668/filing-history you find lots of information on the company including the application to dissolve (shut down) the company; see copy of form to dissolve company below.

EDIT: There may be some confusion about the name "HIT Solution Limited" and "HIT Solutions Limited", well there is a "HIT Solutions Limited" registered at Companies House but no "HIT Solution Limited", so why not ? All UK companies must be registered at Companies House and there is no "HIT Solution Limited" registered there.. odd or not ?




But if you search Google for HIT Solution Ltd, you will find other companies bearing the same name located in South Africa, Canada, Australia and more. I also dont think the HIT Solution Ltd you found in the UK is the correct one. HitBTC started on 2013 while that UK company was incorporated on 2014.

Why would you also think that HitBTC shutdown? They are the fastest growing exchange after Bittrex and Poloniex.

Anyhow, hitbtc, what will it take for Burst to be noticed by you and have it listed?
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November 07, 2017, 07:36:49 PM
 #774

HitBTC

There is word that you will be listing SmartCash https://smartcash.cc/ sometime soon - any update on this ?

SMART is listed on HitBTC. Smiley

Hitbtc,

Ticket 35701. I’ve lost my 2FA, and I’ve already sent all the info regarding my latest transaction hash. This ticket has been opened for 10 days, and I nothing so far. Please respond! I get replies, but no resolutions. I feel as if I’ve been robbed. The same happened to me at Coinbase and Binance, and I immediately recovered my account. Can someone please address my ticket!



The issue had been dealt with. Well, you've already noticed it. Please forgive us for the delay you've experienced. Trade happily.


Yes, I realize you are thrilled and ecstatic and overjoyed and all that.. but I suggest setting aside these bursts of joy and seriously resolving all the complaints about unexplained transactions some of your users posted about.

There's one on the scam subforum, for example. Look into it and do something about it. it can't be a once-off glitch in your system. There is a pattern of such misappropriated coins on your exchange. Stop ignoring them.

You advertised the exchange as the perfect and best exchange on this planet. Live up to your word.


Sure. Will be glad to provide explanation for anything requiring explanation.


Yes, I realize you are thrilled and ecstatic and overjoyed and all that.. but I suggest setting aside these bursts of joy and seriously resolving all the complaints about unexplained transactions some of your users posted about.

There's one on the scam subforum, for example. Look into it and do something about it. it can't be a once-off glitch in your system. There is a pattern of such misappropriated coins on your exchange. Stop ignoring them.

You advertised the exchange as the perfect and best exchange on this planet. Live up to your word.



Agreed. The guy that had problems with unauthorised FUN trading definitely needs a response better than a paragraph of seemingly copy pasted text. It was obvious that something was up, if someone hacked him why would they execute these trades instead of withdrawing?

Please attend to previous problems of your site, before moving onto adding new coins.

Thank you.

Trades were performed, because it was not possible to perform a withdrawal. Our trader had 2FA enabled.

2017-10-29 20:07
Contract 0x02b2d10d17441d5d6d41170e5b5e90d37f82fa2a

I tried to transfer my ETH to my poloniex account, but it says "out of gas". The transaction stucked. I did not know it was contract address.

Can you transfer it to my Hitbtc account back please?

Thx,

Yes, we will.

we cant withdraw coins for the past 12 hours due to an alleged update.
how long will it take more does anybod know?
i checked their twitter but nothing there also.

Please accept our apologies for that inconvenience. Withdrawals had been enabled the same day. Trade happily!

When are deposits and withdrawal allowed again ?

They had been enabled the same day. Please forgive us for that temporary inconvenience.

Tokens missing from my HitBTC account.
Yesterday i made 2 deposit and after 12 hours I'm still waiting for my asset to be credited. Transactions look fine on etherscan.io
Ticket ID #40352

Still no reply from support. I hope someone here will see my request.

No reply from support, but tokens have successfully reached my account. Finally...


Our reply will follow, if it hasn't already. Trade happily!


Anyhow, hitbtc, what will it take for Burst to be noticed by you and have it listed?

BURST developers are welcomed to contact us at relations@hitbtc.com. Thank you for your interest at HitBTC!

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November 08, 2017, 02:21:12 PM
 #775

my last 3 withdrawls didnt happen instantly.
what may the reason be?
it used to happen as soon as i verify the withdraw via email.
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November 08, 2017, 05:53:14 PM
 #776

my last 3 withdrawls didnt happen instantly.
what may the reason be?
it used to happen as soon as i verify the withdraw via email.


After so many bad reviews about this company, I'm wondering if we should continue using their service.

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November 08, 2017, 11:51:18 PM
 #777

my last 3 withdrawls didnt happen instantly.
what may the reason be?
it used to happen as soon as i verify the withdraw via email.


After so many bad reviews about this company, I'm wondering if we should continue using their service.

Well hitbtc management should be alerted on this issue on them since if they will continue to neglect this well they might lose their possible whales and prospects. And I've so much bad review and it makes me feel bit turn off on this exchange.

Costumer wants to do smooth trade so hitbtc should fix their system up so that they will grow like those big exchange who became more successful this days.


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November 09, 2017, 03:29:04 AM
 #778

Ty hitbtc. I have already informed rico666, one of the lead developers of Burst. He will be in contact with you soon. I hope you get a good impression of him and the project.

From my perspective, you are the next future top exchange and every cryptocurrency that wants to be on top should have their coin listed with you.
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November 09, 2017, 05:45:26 AM
 #779

New user,

I deposited a small amount of btc to hitbtc and immediately withdrew.

My plan was to sell the btc and then pick up small amounts of altcoins.

Right after the deposit went through, I realize I can only sell 0.01 - which is apparently hitbtc's  "minimal step" (maximum bullshit)

That puts me at an immediate loss of ~$30 because I can't sell the remainder, and (i'm guessing) locks me into other problems/variables

wtf? did i miss something here? what happens if you deposit < 0.01 - throw money into fire pit?

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November 09, 2017, 10:28:34 AM
 #780

my last 3 withdrawls didnt happen instantly.
what may the reason be?
it used to happen as soon as i verify the withdraw via email.


After so many bad reviews about this company, I'm wondering if we should continue using their service.

Well hitbtc management should be alerted on this issue on them since if they will continue to neglect this well they might lose their possible whales and prospects. And I've so much bad review and it makes me feel bit turn off on this exchange.

Costumer wants to do smooth trade so hitbtc should fix their system up so that they will grow like those big exchange who became more successful this days.

Till now there are only complaints about these guys! So I will stay away from this company!

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