cshelswell
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November 22, 2013, 09:20:41 AM |
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it's really great to see so much PPC support I don't think there's another coin bar BTC that has the same loyal following!
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mars78
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November 22, 2013, 09:36:40 AM |
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Beware same shit here. Btc-e admin this is a big abuse. People with same problem please report here.
Been waiting 2 weeks after my wire transfer and initial purchase of BTC to withdraw funds. Submitted required KYC documents 2 weeks ago and again today. Multiple complaints about BTC-E holding funds and never fixing issue despite multiple requests. They've been copying and pasting the same requests for KYC documents over and over and over no matter how many times you submit.
Sent 10,000 USD on the 15th October and BTC-E have still not credited my account... When I first raised a ticket support told me to send in a SWIFT copy. Since I sent that in 2 weeks ago there has been no reply.
Created a fake account on Monday and asked support what their withdrawal limits were. Support got back to me in 5 hours. When I asked them why they are not answering my support ticket on my other account... Silence.
BTC-E WHY ARE YOU NOT RELEASING MY FUNDS???
so many people experienced delay when deposit or withdraw, i also have deposited 9 days ago but until now they didn't credit my account and refuse to reply everyone should STOP depositing to btc-e until they get this problem sorted
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haos
Newbie
Offline
Activity: 57
Merit: 0
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November 22, 2013, 09:56:51 AM |
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I have deposited $500 by wire transfer and it landed on my btc-e account within 24 hours, which was very nice. I have bought some BTC and wanted to withdraw BTC but then it says Money hold. 702 hours left
*Depositing money through the wire transfer. The time of the hold is from 1 month. It can be removed by providing your IDs through the ticket.
That's ok.
What actually made me think is that two days ago the minimum deposit was $500, but after they received it, today the minimum deposit (min sum allowed) is $2,000 It looks like "hey, the first transfer went ok, send us the next now... with more money".
Any comments on this?
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zyj3000
Member
Offline
Activity: 60
Merit: 10
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November 22, 2013, 10:05:27 AM Last edit: November 22, 2013, 04:04:52 PM by zyj3000 |
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I have deposited $500 by wire transfer and it landed on my btc-e account within 24 hours, which was very nice. I have bought some BTC and wanted to withdraw BTC but then it says Money hold. 702 hours left
*Depositing money through the wire transfer. The time of the hold is from 1 month. It can be removed by providing your IDs through the ticket.
That's ok.
What actually made me think is that two days ago the minimum deposit was $500, but after they received it, today the minimum deposit (min sum allowed) is $2,000 It looks like "hey, the first transfer went ok, send us the next now... with more money".
Any comments on this?
i deposited US$6200++ 9 days ago, until now it still not shown on my account balance, now their support team are ignoring me. think twice if you are going to wire more money to them Edit:Problem resolved.
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barwizi
Legendary
Offline
Activity: 882
Merit: 1000
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November 22, 2013, 11:09:30 AM |
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I made a withdrawal Last Saturday, it still hasn't cleared and the support team is not responding. Is there even any real support there? having issues is normal for any business but ignoring the users is really not the way to go.
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mcgin
Newbie
Offline
Activity: 13
Merit: 0
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November 22, 2013, 12:12:29 PM |
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Would love to see PPC/USD on BTC-e. It's the third largest coin and I see there is markets for much smaller coins like NVC on BTC-e at the moment. It's getting great coverage of late in WSJ, CNBC and the like and the last week has seen it really shoot up compared to even Bitcoin. I think you can infer from the volume of BTC/PPC transactions[1] that there would be an appetite for this market as well. [1] http://www.cryptocoincharts.info/period-charts.php?period=alltime&resolution=day&pair=ppc-btc&market=btc-e
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mars78
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November 22, 2013, 04:15:59 PM |
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I don't receive your fucking withdrawal confirmation mail
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mars78
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November 22, 2013, 04:43:51 PM |
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sooner or later someone will get back for your abuses..
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tolega
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November 22, 2013, 06:39:58 PM |
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At this right moment I believe I beat you guys on the waiting time to get my money credited into my account. I am going into the 16th day of waiting for my wire to be credited into BTC-E account.
I believe we should start making a table, where we list the longest present waiting times waiting to have your fiat money credited into BTC-E. We may change it when solution has finally come.
I will start:
This Event is proudly sponsored and run by BTC-E.com
LEADER BOARD OF WAITING TIMES TO GET FIAT INTO BTC-E:
1. Tolega, aka. iberialing - 16 days and counting 2. Insert name and days 3. Insert name and days 4. Insert name and days 5. Insert name and days 6. Insert name and days 7. Insert name and days 8. Insert name and days 9. Insert name and days 10. Insert name and days
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enmasse
Newbie
Offline
Activity: 2
Merit: 0
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November 22, 2013, 07:04:44 PM |
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I deposited $5000 14 days ago and have not gotten any confirmation of reception yet.
I have sent the support team my details through their platform but they have stopped responding to me.
What in the world is going on?
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mars78
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November 22, 2013, 09:57:25 PM |
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I suggest: do not send large amount, many people have trouble with this exchanger
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tlielaxu
Newbie
Offline
Activity: 12
Merit: 0
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November 23, 2013, 01:40:49 AM Last edit: November 23, 2013, 02:04:30 AM by tlielaxu |
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I have deposited $500 by wire transfer and it landed on my btc-e account within 24 hours, which was very nice. I have bought some BTC and wanted to withdraw BTC but then it says Money hold. 702 hours left
*Depositing money through the wire transfer. The time of the hold is from 1 month. It can be removed by providing your IDs through the ticket.
That's ok.
What actually made me think is that two days ago the minimum deposit was $500, but after they received it, today the minimum deposit (min sum allowed) is $2,000 It looks like "hey, the first transfer went ok, send us the next now... with more money".
Any comments on this?
What's sad about the 1 month hold is they say if you submit ID and Utility they will remove but I can confirm submitting multiple times to no avail. They will make you wait at least 1 month. DO NOT wire money unless you're fine waiting that long to be able to withdraw USD and COINS (They hold everything). So in addition to waiting for them to credit your account they will make you wait another month to withdraw anything. If your fine leaving your cash in an exchange for 2 months then more power to you for the huge pair but seems like every week one is either hacked or implodes...
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beetcoin
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November 23, 2013, 05:00:06 AM |
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at this point, it seems the best way is to get BTC into your btc-e wallet.. that's if you want any of the alt currencies they provide?
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mars78
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November 23, 2013, 08:36:19 AM |
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big lol . Received a reply from his wonderful support. This message concerns your ticket #SWG-201-26257. We have not heard back from you in 36 hours and would like to know if you consider this issue to be resolved. If you have any further questions, simply respond to this email.
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ninjaboon
Legendary
Offline
Activity: 2128
Merit: 1002
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November 23, 2013, 09:57:15 AM |
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I deposited $5000 14 days ago and have not gotten any confirmation of reception yet.
I have sent the support team my details through their platform but they have stopped responding to me.
What in the world is going on?
sounds scary and they are based in Russia?
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faiza1990
Sr. Member
Offline
Activity: 420
Merit: 250
★☆★777Coin★☆★
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November 23, 2013, 11:25:25 AM |
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I deposited $5000 14 days ago and have not gotten any confirmation of reception yet.
I have sent the support team my details through their platform but they have stopped responding to me.
What in the world is going on?
sounds scary and they are based in Russia? and support is also not giving replies on quick time they are taking too much time many customers now scaring from them
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mars78
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November 23, 2013, 12:19:42 PM |
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I deposited $5000 14 days ago and have not gotten any confirmation of reception yet.
I have sent the support team my details through their platform but they have stopped responding to me.
What in the world is going on?
sounds scary and they are based in Russia? and support is also not giving replies on quick time they are taking too much time many customers now scaring from them Yep! Beware people . anonymous Russian. They can disappear and bye-bye money.
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deeplink
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November 23, 2013, 01:33:22 PM |
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I was a very good customer from btc-e for the last year or so. I am afraid I have to confirm that they eventually stole a couple of hunderd LTC from me. After ignoring me for a week, so called "Support" just closed my ticket without as much as a response. I just withdrew my last moneys from this exchange because I have lost trust and am done with them.
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mrhelpful
Legendary
Offline
Activity: 1456
Merit: 1002
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November 23, 2013, 06:45:43 PM |
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I was a very good customer from btc-e for the last year or so. I am afraid I have to confirm that they eventually stole a couple of hunderd LTC from me. After ignoring me for a week, so called "Support" just closed my ticket without as much as a response. I just withdrew my last moneys from this exchange because I have lost trust and am done with them. So I guess after hearing more then 5 confirmations with large sums of money or a small amount. This exchange is no longer a great place to buy btc, ltc or even worth it.
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Batshit
Newbie
Offline
Activity: 48
Merit: 0
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November 23, 2013, 08:16:54 PM Last edit: November 23, 2013, 08:34:26 PM by Batshit |
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Oтвeт oт coбcтвeнникa здecь oбъяcняя, кaкиe ecть пpoблeмы, чтo былo бы пoлeзнo.
Crap! I just sent two wires of $5k each on Friday. I wish I would have read about the problems here first. Most news articles suggested they were reputable and established. The USD price is more favorable, too.
That was a test wire (although I wish I'd have sent just one rather than two) and I've got more money primed to go; but perhaps I will use another exchange if my funds don't show by Monday.
A response from the proprietor (OP) here explaining what the problems are sure would be helpful. I can live with the withdraw hold after I buy coin, but the taking so long to deposit is killing me. Prices just keep going up dramatically!
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