o_dima
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August 23, 2017, 06:26:44 PM |
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#395307 NAUT coin Deposit issue.. Its been 24 hrs. No response from support. Missing $550 worth of my Naut Coin.
Guys how much time you make your users to wait to deposit??? And no response too??
You are going to get quite a shock when you hear how long some people have been waiting... Most are from people trying to withdraw coins and this can run into WEEKS, yes you heard that right WEEKS - and I mean more than 4 weeks ! My own clown girlfriend was waiting 40 days with wrong deposit address issue (btc was sent to AMP address). 1btc value. Good thanx they resolved that issue before blockchain split. Now she is happy and stays in a row of poloniex lovers. )
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asdlolciterquit_2
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August 23, 2017, 06:48:11 PM |
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Make sure you use the same external IP address multiple times (your own internetconnection at home) I used a mobile IP address at a weird time at night and did not have 2FA enabled. My transaction was seen as suspicious I believe. This caused the need of manual intervention by Polo staff. Took 3,5 weeks....
well, al least yuo have your money now!
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Periodik
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August 23, 2017, 07:01:14 PM |
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Ah there's a poloniex ann thread here. I haven't visited poloniex yet since they screwed that stellar distribution on bitcoin holders. To make the story worst bittrex suddenly gave their bitcoin holders their fair share.
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torry28
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August 23, 2017, 10:24:18 PM |
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Ah there's a poloniex ann thread here. I haven't visited poloniex yet since they screwed that stellar distribution on bitcoin holders. To make the story worst bittrex suddenly gave their bitcoin holders their fair share.
About stellar (lumens) free giveaway to all bitcoin holders back then, Poloniex already mentioned if they didn't support this giveaway. When they said that, you could withdraw your money and move it into a place with support lumens giveaway on that time.
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CarlosCorreia
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August 23, 2017, 11:09:22 PM |
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Is there a way to choose from with coin is the transaction fee??
I really prefer to pay the fee's in BTC, but in Polo I do not have that choice...
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athrill13
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August 24, 2017, 12:28:44 AM |
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Poloniex will loose all the customers if they dont provide any support. Who will use poloniex when they dont respond? It is becoming dangerous.
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Mathiau
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August 24, 2017, 03:59:08 AM |
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And this day in age with so many tools to automate most of your support issues, it is sad any company takes days to respond to tickets, Poloniex does make enough money to have a decent support team, going 9 days with no response is sad, I feel sorry for people who have gone months and with issues relating to large sums of money....
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hackbyte
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August 24, 2017, 11:56:44 AM |
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Ah there's a poloniex ann thread here. I haven't visited poloniex yet since they screwed that stellar distribution on bitcoin holders. To make the story worst bittrex suddenly gave their bitcoin holders their fair share.
About stellar (lumens) free giveaway to all bitcoin holders back then, Poloniex already mentioned if they didn't support this giveaway. When they said that, you could withdraw your money and move it into a place with support lumens giveaway on that time. Yeah, they said the same thing about the BCash/BTC fork.... Gues what happened to me.. I made a withdraw order for my btc at 2017-07-31 @ around 13:00 UTC... It took 2 weeks for them to fullfill that order....... And no, i still did not get the corresponding BCH to my account (and i believe, i never will get them...) So .... it's completely FUBAR ![Sad](https://bitcointalk.org/Smileys/default/sad.gif) Hacky
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Cryptocurrency Mining, Gambling, Lending, Trading, Staking .. So much to do with them, since 2010! Donations-> 1bytoroRvXLGc1FWTob5h1oH92VMdUSFi Questions? Dunno! To the moon? Mün or bust! Lust auf klönschnack? Schau bei uns rein im Cryptotalk (D-A-CH+EU) unter https://t.me/cryptotalkgerman
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hackbyte
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August 24, 2017, 12:04:51 PM |
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By the way ... i think i know why my account was flagged for manual approval..
I tried to get Level 2 verification .... which was all ok except _one_ point.
They said, my selfie with my id card was unreadable... So they was unable to verify that i are who i am..... because of what?!?
What the heck do they think? My ID card is in the size of a standard credit card.
How are i am supposed to get this fucking dumb request fullfilled?
HOW can they put me on manual approval for every single fucking transaction out of the exchange even if i not even _NEARLY_ have enough value to reacht the limits?
It's just ...... crap.
They do what ever they want ..... and not what they're supposed to do according to their own terms of use....
Anyway ... as i said, i have most of my holdings out there .... the remaining few satoshis are now mostly idling because the interest rates on margin lending are completely down below any usable value...
So .. well .... i'm out of this game.....
Hacky
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Cryptocurrency Mining, Gambling, Lending, Trading, Staking .. So much to do with them, since 2010! Donations-> 1bytoroRvXLGc1FWTob5h1oH92VMdUSFi Questions? Dunno! To the moon? Mün or bust! Lust auf klönschnack? Schau bei uns rein im Cryptotalk (D-A-CH+EU) unter https://t.me/cryptotalkgerman
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starmman
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August 24, 2017, 03:03:25 PM |
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Ah there's a poloniex ann thread here. I haven't visited poloniex yet since they screwed that stellar distribution on bitcoin holders. To make the story worst bittrex suddenly gave their bitcoin holders their fair share.
About stellar (lumens) free giveaway to all bitcoin holders back then, Poloniex already mentioned if they didn't support this giveaway. When they said that, you could withdraw your money and move it into a place with support lumens giveaway on that time. I was wondering where the XLM came from in my trex account - thanks for the info =)
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holydarkness
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August 24, 2017, 04:00:09 PM |
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Is there a way to choose from with coin is the transaction fee??
I really prefer to pay the fee's in BTC, but in Polo I do not have that choice...
No, polo doesn't have that option. I have limited options of exchanges (only trex for now as I took some distance from polo for a while) but O never know there's an exchange that allows fee payment on different coin. Where is it? And, actually I think paying in corresponding coin is better, because you can get a cheaper fee that way.
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aesma
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August 24, 2017, 07:32:44 PM |
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Kraken allows to pay from either currency of the trade.
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Ricky9841
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August 25, 2017, 08:14:42 AM |
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#395307 NAUT coin Deposit issue.. Its been 24 hrs. No response from support. Missing $550 worth of my Naut Coin.
Guys how much time you make your users to wait to deposit??? And no response too??
Is this ticket still open for you? I got exactly same coin around same time (luckily only 1/10 of your value) and it also didn't appear. Ticket still open after 3 days now and reading the items over here I don't have good hope
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Periodik
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August 25, 2017, 11:58:07 AM |
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Ah there's a poloniex ann thread here. I haven't visited poloniex yet since they screwed that stellar distribution on bitcoin holders. To make the story worst bittrex suddenly gave their bitcoin holders their fair share.
About stellar (lumens) free giveaway to all bitcoin holders back then, Poloniex already mentioned if they didn't support this giveaway. When they said that, you could withdraw your money and move it into a place with support lumens giveaway on that time. Wrong. Maybe you haven't paid much attention to it sir. Poloniex tweeted about it hours after Stellar's screen shot schedule. And it left a bad taste for many traders including me.
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ManUp
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August 25, 2017, 01:53:10 PM |
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Poloniex has about $10K of my money and I am unable to get it out of the exchange. Moreover, I have proof someone inside the company is engaging in insider trading and manipulating the market. Poloniex doesn't respond to tickets. ![Angry](https://bitcointalk.org/Smileys/default/angry.gif)
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hackbyte
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August 25, 2017, 03:55:17 PM |
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Poloniex has about $10K of my money and I am unable to get it out of the exchange. Moreover, I have proof someone inside the company is engaging in insider trading and manipulating the market. Poloniex doesn't respond to tickets. ![Angry](https://bitcointalk.org/Smileys/default/angry.gif) Heh .. i would not surprise me at all .. but i'd like to see some proof about that... Because ... that would be surely a reason to sue them and take them down in the long run.... Hacky
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Cryptocurrency Mining, Gambling, Lending, Trading, Staking .. So much to do with them, since 2010! Donations-> 1bytoroRvXLGc1FWTob5h1oH92VMdUSFi Questions? Dunno! To the moon? Mün or bust! Lust auf klönschnack? Schau bei uns rein im Cryptotalk (D-A-CH+EU) unter https://t.me/cryptotalkgerman
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Retired
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August 25, 2017, 05:17:26 PM |
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Poloniex has about $10K of my money and I am unable to get it out of the exchange. Moreover, I have proof someone inside the company is engaging in insider trading and manipulating the market. Poloniex doesn't respond to tickets. ![Angry](https://bitcointalk.org/Smileys/default/angry.gif) Can you elaborate on that?
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asdlolciterquit_2
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August 25, 2017, 09:07:49 PM |
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Hi everyone, my withdraw was sticked since weeks, but 2 days ago i've actived 2FA and it seems that really help to solve these kind of situation.
Now my withdraw is complete
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Hawker
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August 25, 2017, 09:11:10 PM |
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Hi everyone, my withdraw was sticked since weeks, but 2 days ago i've actived 2FA and it seems that really help to solve these kind of situation.
Now my withdraw is complete
Hello there, I don't think this is much of an effect, because I kept on waiting even though I enabled 2FA. This could be a coincidence. I tried to reach Poloniex from Twitter and it got faster.
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Yurickz
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To the Moon!
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August 26, 2017, 04:09:41 AM |
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What coin is good for withdrawing from Poloniex in order to avoid it getting "stuck/lost" as a lot of people complain about?
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